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Columbia House / Edge Line Ventures

Columbia House / Edge Line Ventures review: Should be investigated for criminal fraud 49

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12:00 am EDT
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This is in regard to my experience with Columbia House DVD club. According to its membership rules, you must purchase 4 DVD's in order to retain its promotional price on 6 DVD's purchased at the onset of membership. When you finally select to purchase the 4th DVD to meet your membership obligation, mysterious shipping delays and backlogs begin to emerge and contacts with Columbia House become next to impossible. It is my considered assessment that Columbia House DVD club is very little more than a scam operation and should be investigated for criminal fraud.

49 comments
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Feb 21, 2008 10:30 pm EST

I have been a member with columbia house for almost a year now i bought the 2 dvds they said you had to buy then they just started sending me movies in the mail almost on a daily basis and a bill for over a hundred dollars this is crazy! So like everyone else i try contacting the company but all you get is the automated lady that doesnt even work itself, I have sent them 4 emails to cancel my account and i have heard nothing but they keep sending me emails to try to get me to buy more I have never felt so harrassed and so angry, taken advantaged of , scammed the list could go on ! I do agree that dogs receive better treatment then what i have been given with my experience.

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Pamela Foxx
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Sep 30, 2007 9:35 am EDT

I have gotten sucked in with the try some of our sponsors and receive a free computer. I tried it and full filled all obligations. Columbia House DVD's did not fulfill their obligations. I didn't receive the DVD's I paid for. I was sent one for children that I didn't want. I was to order 3 more at regular price, if I ordered 2 when I placed the order. I orderd 2 at the time. They sent me one and charged my card. My obligation is filled even thou they didn't fill their obligation. I'm still getting messages from the company that my obligation is not filled. I called the company in India or somewhere and they were suppose to take care of it but hasn't. Don't get involved with Columbia House Clubs. They will not do as they promise and you can't get away from them. This is a terrible company and they get away with it because you can't talk to anyone in the USA.

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Edwin Santos
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Sep 25, 2007 9:49 am EDT

Then take out my money on september 15,today is 25 and my movies dont arrive yet,no even a confirmation by e-mail,where is my movie or my money.

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joann gass
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Sep 11, 2007 3:58 pm EDT

I can not believe that no one had got back to me , over 1 month I have call wrote letters but get no where. Someone at an old address had placed an order with my name.. thank god for the old landlord that had found an empty box.. but all that was left was Columbia House DVD club.. I had called the post office they said that they will not send mail to that address. I also called mail fraud.. But I still get no where with Columbia House. As atone can just place an order, so they can just put any name down, so that person can just be stuck with the bill. God why don't you guys do something can some one get back to me Joann.

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Sara-jane Linton
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Aug 11, 2007 1:05 pm EDT

I received a phone call in August 2007 from Columbia House collection department advising me that I am three months in arrears for a DVD I ordered online. I advised them that I did not create an online account nor have I received a DVD from their company in the mail. Apparently an account was supposedly created using my e-mail address however the address given to them was incorrect so the DVD was mailed to the wrong apartment. I advised them that I never received a confirmation e-mailing acknowledging this account and therefore they should have never mailed out a DVD also if they were continuously mailing out collection notices and received no response from why didn't they contact me via e-mail? No the battle is on with this company, they want me to fill out a lost merchandise form, a form which states that I acknowledge I am the holder of the account. This is just a tactic holding me to the contract to purchase two more DVD's. Merchandise I never ordered as of now my account went from $11.35 to $76.00.

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From Iowa
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Jun 08, 2007 8:49 pm EDT

I suggest that you immediately contact your State Attorney General and file a complain. Also file a complain with your Postal Inspectors and the Indian State Attorney. You also can file a complain with the BBB and FTC. You can file directly from the internet.

The number of complains in the internet are in the thousands. This company is clearly violating Title 39, United States Code, Section 3009. That section of the Postal Reorganization Act of 1970. This is plain and simple: FRAUD!

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blake D
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May 29, 2007 9:03 am EDT

I am having my problems to and i wish i had never joined them. I made the mistake of not getting out of the club when i could. My membership has been fulfilled by Columbia house refuses to let me quit the club... There not supposed to be able to do this to a customer, but apparently they can if they want... Now there sending me dvds in the mail and i have sent them back now they say i owe them 80 dollars in cash for some dvds... Which i sent back took them to the post office and marked refuse return to sender... Ive told them i wanted to quit and to take me off there mailing list but they refuse to do so... I guess theres nothing i can do I have been taking advantage of and screwed...

I don't know what else to do but send them money for the dvds , or the will end up sewing me this just sucks.

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Distel
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Apr 19, 2007 12:03 pm EDT

Columbia House DVD Club are liars and scammers. I clicked their pop-up for 15 DVDs for 49 cents each and 5 free.I did not know what I was about to get myself into.

I received a package of 7 DVDs at full price and repeated interest being added on.

Now Im receiving threats from a collection agency.Thank God I didn't give them my home address. But I know they'll find me. I live in Ontario Canada.If someone here is suffering the same way as I am then please let's take these people legally.

This is plain fraud.

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Natasha Matthews
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Apr 11, 2007 10:48 am EDT

They should be investigated! I'm so frustrated and annoyed with these soulless people. This is the email I have sent them over and over and over!

My name is Eric Frace. I ordered:

1/29/[protected] The Family Man Collector's Edition $4.98 $1
1/29/[protected] Twister Special Edition ($0.00) $0
1/29/[protected] City of Angels ($0.00) $0
2/10/[protected] Blow $7.48 $1
2/10/[protected] Walking Tall $7.48 $1
2/10/[protected] 8MM $7.48 $1
2/10/[protected] The Adventures of Baron Munchausen $7.48 $1
2/10/[protected] Cinderella Man $9.98 $1
2/10/[protected] [censored]: Number Two Unrated $11.48 $1
2/10/[protected] Beverly Hills Cop: The Complete Line Up $13.77 $2
2/10/[protected] The Ultimate Matrix Collection $31.77 $2

On Natasha Matthews' debit card of which I spent:

01/02/2007 CityCARD Debit DC TRN COL*HOUSE VIDEO CLUB
$10.95
01/02/2007 CityCARD Debit DC TRN COL*HOUSE VIDEO CLUB
$122.84

total: $133.79

The card I used is different then the card that was registered on the account but I have proof that I spent this money and I've never received the movies. You sent me an email saying that the money had been refunded, but the money is not back in the account that I used and the card that was registered on the account has been cancelled. I would like my money back. Deposited into the account that I used.

I would be a willing participant in any legal action against this company. I don't think that I will ever get my money back but I am going to cancel my card with my bank account and I'm sending emails to everyone in Oklahoma media. I suggest emailing any news agencies, even your local colleges to warn people against this corrupt company! I am!

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