Colotox reviews and complaints

Yes, Colotox is indeed preying upon online shoppers. If you want to try the shipping-only "free" trial, the site automatically signs you up for $45.00 of products. More importantly, this company will continue to debit your account every month! You can attempt to reach them to cancel, but it seems few people are successful.

Here's what I did:
1. Called my bank to get a new debit card number. The old number (which Colotox has) will no longer be valid, and no further charges will be made on it.

2. Filed a claim against the original transaction with my bank. My bank gave me a temporary credit and is investigating the claim. The only other time I've had to do this, they got to the bottom of it. The charge will probably be removed from my account entirely.

Don't let shifty companies like this one get away with it!

i had received the colotox extreme tea and hoodia water from the company and returned it in the original package with the rma number they had given me on the top of the box and now they claim they cannot refund $120.00 due to them never receiving the product. How do i prove it. I followed there instructions and now im paying for it.Please dont make the same mistake talk to your local post office before returning your products to make sure you have written proof of return. thanks colotox!

I am being charged 29.95 for something that I am not receiving nor do I want. I canceled a subscription to Acai berry maxx and to Colotox. I stopped receiving the colotox in January and have canceled and returned all of the Acai berry maxx and Colotox that has been sent to me. They were all shipped back unopened. I do not want them and I will contact my bank tomorrow and tell them not to pay this charge again. I am not sure if this is why my account is being debited or not but whatever the reason, I want it stopped NOW!

Please take care of this today. Ruby Thomas
8451 hwy 110
Clinton, AR
72031

The web address on the bank atatement is www.fit-tac.com [protected]

I ordered the $1 trial size. I agreed to pay shipping and handling. But I was billed for the full size product in which, I have not recieved yet. He told me my order was supposed to arrive on Friday(it didnt) I was told it was to included hoodiwater and hoodigum. Which I also didnt order. I have every intention on letting the Better Business Bureau know. Plus when I called to ask about this problem I was put on hold for over and hour. I tried to talk to the floor superviser but he wouldnt let me. Then he told me he WAS the superviser, he was an idiot.

I order a "$1" trial. It ended up costing me $45.85. I called to cancel the order, they said they shipped it, which they did two weeks later. When I got it I had to wait to get my RMA number to return the order. They have once again charged my card, AFTER I cancelled and have an email from them accepting my cancellation and saying they will refund my money.
The wait time is insane, at times over 90 minutes long but there is no way to get through to them. I sent several emails and waited for responses on that as well.
DON'T EVER ORDER ANYTHING FROM THIS COMPANY! ALSO THEY SIGN YOU UP FOR ADDITIONAL SERVICES WITHOUT YOUR CONSENT!

I visited their site, and was offered a free trial of Colotox. All I had to pay was $5.95 shipping, and after the 14 day trail, send it back and owe nothing, if I was not satisfied. After clicking the button, a page came up and said that my order did not go through. I had decided at that point I did not want it, after all the bother with the website not working anyways. After 10 minutes I get an e-mail giving me a conformation on my order. I called immedialtely to cancel the order. I waited for exactly 65 minutes to talk to customer service! She told me that the order could not be canceled, and my order went though twice. I explained what happened on their website. She told me that she took off one of the orders, and took off the extra products that was on my order, which I never did order. She assured me that all I would be charged was the $5.95 shipping, and when I received the order to just send it back and I would not be charged reaccuring charges every month! I still have not gotten the product, and today got an e-mail telling me that the charge of $39.95 was the balance due after the 14 day trial HAD ENDED. I have not even received it yet! Then if that isn't bad enough, I got my bank statement this weekend, and looked at it, and there are not one but two charges on my statemeent for $45.85!

I ordered a trial sample of colotox . The charge was supposed to be $2.95 for shipping and handling. Included in the order was hoodiawater and hoodia gum. I did not authorize the latter 2 items. No where did they give options for purchasing the other products. SCAM ARTISTS! BAIT AND SWITCH! WHY ARE THEY STILL IN BUSINESS? The charge was $42.95.

Ordered a sample and sent me other products will not respond to request to return

I ordered the free trial of colotx.. 2 days later i was billed $169.95 for products i did not authorize.. I immediately contacted the phone number and spoke to Chris, who authorized a cancelation and return of my monies. He told me I was lucky, the order had NOT shipped.. The following day? I recieved a large box from Swiss Sciences... It cost me $14.00 to return it so that I had a tracking NO. I then called the original dealer as stated on the web site.. I was told that i could use the initial free trial I had recieved. I specifically asked if i open the bottle would I have to return the unused portion or be charged for remaining portion?
I was told absolutely NOT.. I was given until 7-21-10. to use and or cancel the product. On 7-19-10 I called the [protected] phone number and again advised them i wished to cancel my coltox order.. I was given a cancelation number but was told I MUST RETURN the unused portion or be bill for the product. Do NOT deal with this company. They are an internet rip off... YOU will be billed by for unauthorized products from an entirely different company, and you will be put out the cost of returning the unused portion of product u dont use... To add insult to injury.. The product is worthless ... it does nothing.. It might as well be dirt in a capsule for all I know... I have file a consumer complaint with the State of Arizona regarding this internet scam... oh the bottle contains 60 capsules.. u take one the first day, 2 the second, and 3 everday thereafter.. Do the math.. how far do u think their MONTH supply will last you.. what a ripoff.. OH and dont raide your voice to their customer service folks... They get really really condescending...

I just went thru a similar situation like all of you above. HERE is what I did and I am not kidding it worked. I wrote CARDMEMBER SERVICES ie, from your credit card company and told them the situation of being unlawfully charged and that the cable company would not cancel the account and issue a refund for services that were never used and they did HONESTLY send me back a letter and credited my credit card billing statement and then went after the company that was unlawfully charging us. What happens is the company has to produce a rebuttal to the charges to the credit card company and then the credit card company sends you their rebuttal if there is any and you have a chance to state your rebuttal. Basically, the credit card company fights the battle for you and also credits your account of the charges until they can get to the bottom of the issue. At least that is what they did for our US BANK credit card charges. (ie, VISA) I hope this helps you all out, it is worth a try. Just let the cardmember services department know that you are not paying for these charges and you want a credit back immediately! They don't want to lose your business so they do fight for you.