Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Colon Smart Cleaner / 76 dollar charge I did not authorize

United States Review updated:
Contact information:

I ordered the free sample and paid s&h, I did not see anything about the automatic full order and costs of $76.I have not received a shipment, just the trial offer-- but already my acct. has been charged. I will refuse shipment if or when a delivery is made. I want this off my account and I don't want to hear from this company again. What a scam!!


Sort by: UpDate | Rating
  8th of Apr, 2008
Agree Disagree 0 Votes
I got charged two times for this product that I never even got from them!
  8th of Apr, 2008
Agree Disagree 0 Votes
I did not agree to the amount they are charging me and do not want the product or the bill.
  18th of Apr, 2008
Agree Disagree 0 Votes
I have to agree that this was a scam. I came on to e-mail my cancellation to colonsmartcleaner.com & saw the complaint board comments, sent cancellation e-mail & it was returned undeliverable, called the toll free # & no answer. I went back to the confirmation e-mail they sent & replied thinking that one would be recieved & it too was returned undeliverable.
***The only was to get out of this is to cancel your card before they charge you*****I did!
  29th of Apr, 2008
Agree Disagree 0 Votes
Tried several times to cancel by e-mail and telephone and was unsucessful therefore additional un-wanted product was sent.
  2nd of May, 2008
Agree Disagree 0 Votes
same as your experience but I need to report this to whoever that could get our money back?? it is completely waste and colonsmart does not work on me it is completely ###.. someone tell me what to do next ... I already sent emails and phone ( no one answers) soo...!!!

  9th of May, 2008
Agree Disagree 0 Votes
I am being charged for product not ordered. tried to cancel, but they don't answer phone.
  16th of May, 2008
Agree Disagree 0 Votes
i wish to cancel my order, but can't seem to get the message across to these people. Do not send me any more!!! This was sent in on 05/16/2008
  19th of May, 2008
Agree Disagree 0 Votes
Way overpriced and will not accept return product. I got second package less than 14 days after free bottle.
  28th of May, 2008
Agree Disagree 0 Votes
I wanted to cancel my subscription . It would not go to the cancellation web site.
  16th of Jun, 2008
Agree Disagree 0 Votes
I canceled this two weeks ago and then you went and sent me two more bottles. I can not afford these so please refund my money and do not srnd me any moreJoeann Sieberg
Box 608
Lake Crystal MN
  18th of Jun, 2008
Agree Disagree 0 Votes
Three days after I received your free sample I called and canceled now you send me two more bottles and took $88.dollers and some cents out of my credit card,
. I can not afford this, so please return my money. I hope I don't have to go further with this. I never gave permisson to send me any more of this stuff after talking with my doctor.
  28th of Jun, 2008
Agree Disagree 0 Votes
I total agree I am trying to cancel my order to but the website they give you, it does not take you there. And the product does not do what they say it does. I am due a new shipment really soon I want to cancel this.
  1st of Jul, 2008
Agree Disagree 0 Votes
Please cancel my subscription, account. There is no way I can afford your product.
Can I return the colonsmart containers which have not been opened = 4.
As I said I can not afford to continue.
I was not aware of the cost being $39.99 per bottle of colonsmart.
  28th of Jul, 2008
Agree Disagree 0 Votes
I also was ripped off by these jerks. I called my credit card company and they will and have refunded my money. They also will contact these folks and try to get the money. I explained I tried to cancel and do all that they said on the credit reports but no one anwsered, the address they gave was a hoax as well. Leads you no where... I hope others will see this compaint as well.
  5th of Aug, 2008
Agree Disagree 0 Votes
I have called in the past when I recieved my trial. I cancelled. Today I checked my P. O. Box and theirs a new shipment. I called today, the lady was so rude. She said that when a person cancel an order they will recieve an e-mail confirming. It is 9:46pm California time. I didn't recieved e-mail. So I'm trying to get resutls this way. Pleases don't send me NO MORE I will be sending this shipment back on 8/06/08.
  13th of Aug, 2008
Agree Disagree 0 Votes

Colon Smart Cleaner - Unauthorized billing
Colon Smart Cleaner
United States
Phone: 972-298-4404

Have been return merchandise have not been get any credit for it!!! They have there merchandise the money all so.

Post your comment


Reply to