Sir or Madam,
We would have to respectfully disagree with your colorful assessment. Please review the web page from which you initially ordered your trial subscription (www.colonmedic.com/order.aspx). This page clearly states our terms and conditions, as well as the nature of the trial subscription. We do not charge anyone's account without their authorization – you authorized the charge when you did not cancel your account within 15 days, as stated multiple times on our website. This is a continuity program for the vast majority of our customers who wish to continue receiving the product. There are multiple ways to contact us, including a customer support phone number, 1-866-360-1477, which is available seven days per week.
We regret that you overlooked the the terms and conditions on the website (www.colonmedic.com/terms.html), which we advise the customer to read before they place their order. In fact, you must agree to our terms and conditions (and check a box stating this) before we can process your order.
ColonMed700 Billing Department