colon cleanse 3000 / Fraudulent Practices (free=$133.95)
To Whom it May Concern:
I purchased a "free" trial of Colon Cleanse 3000. The only cost to me was in shipping fees. Or so they said. I received the product in a box with no other information - no "terms" no payment forms, no envelopes. I did not see any caveats on the site where I purchased it...I thought I was giving them my credit card info for shipping costs only.
I never used the product, in fact I still have the sealed bottle. I ran the ingredient list past a naturopathic physician who told me that the product would make me rather sick and that the process it used would be very uncomfortable, if not painful. She suggested that I do not use it for my safety.
Yesterday, I received a collection letter in the mail, dated March 3, 2010, stating that the provider of these "free" pills wants $133.95 in late fees since I "kept" the "free" bottle, which was they claimed not really a free sample as stated but rather of 14 day free trial. I was supposed to contact them within 14 days and then return the bottle with unused pills within 30 days of their shipping it to me in the first place.
THIS INFORMATION WAS NOT AVAILABLE TO ME WHEN I SIGHED UP FOR THIS "Free Sample". I called their "customer service" department at [protected] to find out what this was all about. This is where it gets ugly. The "gentleman" on the phone claimed it was not his problem but rather "my problem" that I didn't know about their policy. They would not accept the sealed bottle back - instead he said - "pay now or I will send you to a more aggressive collection agency and ruin your credit". He did not care that their practices are fraudulent or that I was advised by a medical professional NOT to take it!
PLEASE - DO NOT FALL FOR THEIR SCAM - they are contemptible. As for their collection efforts...bring it on, baby. I AM NOT PAYING!!! (luckily the bank I had the credit card through was one of those that failed and that card was cancelled - otherwise I'm certain they'd have stolen from me directly rather using the threatening letter and collection agency method they are using to steal from me now.
The Letter I received has the following company information it:
Healthy Online Services
7904 E. Chaparral Rd. #A110-146
Scottsdale, AZ 85250
Bainbridge Island, WA
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