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The good, the bad, and the ugly - discover what customers are saying about Collective Pos

Welcome to our customer reviews and complaints page for Collective Pos. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Collective Pos.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Collective Pos's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Collective Pos, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Collective Pos. Your feedback is an important part of our community and will help others make informed decisions.

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12:47 pm EDT
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Collective Pos Lying Crooks

This company is a major scam. They are money hungry pigs that will do anything to trap you into unwated long term contract. Do not sign up with this company. They have forced me into a 5 year contract and my business only runs for 3 months out of the year. I was in the process of closing my business when I learned I was stuck into a long term contract. It then hit me that I had been duped by a sales associate, Michael Patel, in which I told him I did not want anything long term. I believe he forged by signature and initials and now the company will not help me out of an NLS lease (third party). He misled and scammed me as I explicity told him and he agreed that I was not coming into anything long term. IF you have any tips or how to deal with these, please contact me. I am trying to find a situation, either legal or through governmental means.

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ehrgeiz0
Montreal, CA
Jun 15, 2021 2:16 pm EDT
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I first signed up with CollectivePOS in April 2002. I bought a Verifone Omni 3300 terminal from them and since I owned it, I didn't pay any rental fees and actually made money off a percentage of the transaction fees. I was disconnected less than a year later over an inadvertent violation on my part of the terms of service. I was told I could be reconnected for an additional fee, but I refused.

I was with another company for a while called PositivePOS until they let me down, too. After seeing their online ads in May 2010 and checking out their BBB rating, I was convinced that their company had turned over a new leaf and decided to contact them.

I spoke to a sales rep, a Mr. Chris McCracken, who took my call reviewed my records from before and verbally promised me that I could sign up with them and not pay any monthly fees as long as I made $20.00 worth of transactions per month. This was not a problem for me, as I told him I averaged between $40.00 to $100.00 per month in sales.

As per the terms of the agreement, I would pay $250.00 to be have my terminal reprogrammed and reconnected to their network. I was verbally promised that I would get free equipment upgrades and, in case of damage, one free repair per year as long as I stayed with CollectivePOS. I was also verbally promised that all other fees would be waived and as long as I met the monthly minimum, there should be no problems.

When I received my copy of the contract to sign, I noticed that there were fees indicated and I immediately called Mr. McCracken who reassured me that the additional fees were waived and that I could cross that section out.

After signing up and getting my equipment back, I set it up and everything worked smoothly. I received an Email invoice for $60.00 including an activation fee (which was supposed to be waived) and service charges). I called Mr. McCracken again to inquire about this and he said to forward the documentation to him and he'll look into it. He never followed up on that and he hasn't returned any of my calls. Any other attempts to contact him through other agents or even inquire if he still works for the company are given the runaround. I was verbally promised by an agent named Taneesha that if I could prove that the other company I was with didn't charge monthly fees, then they would waive the service charge on my subsequent invoices; but they reneged even on this.

I've been billed about $30.00 two subsequent times and I was just told today that Mr. McCracken, who still works for the company, would not return any of my calls. I was told that since he's a sales rep, any questions related to billing are handled my the customer service department. He always answered my or at least returned my calls before, though and answered any questions I had about their services, which makes me think he's hiding from me.

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Angrycustomer01
Toronto, CA
Feb 08, 2013 2:07 pm EST

Yes, Collective POS are crooks. I have a contract that is about to end that was 5 years as well. $500 to end it. They lie to get you to sign. Anyone reading this that is signed up with Collective POS- check your end of day reads. If the 'host side' & the 'terminal side' amounts don't match at the bottom of your slip, that money will NOT be deposited in to your account. Even if the terminal has said 'approved' on yours and your customers slips. You have 30 days to try to get it back from them which is also an ordeal. You lose money & product!

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yinz
, CA
Oct 30, 2012 2:44 pm EDT
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Hello, all the victims in CANADA. We need to be united.First get your information updated at
www.northernleasingclassaction.com/
http://www.merchantpointofsale.com/
The case is on trial in favor of plaintiff side, once they got final Judgement, It'll be the time for CANADIAN to file a class action.
Meanwhile, file a complain to Better Business Bureau in New York States include your lease No. or Contract No. to the company name Northern leasing 132 West 31st Street. New York NY 10001, that's where these thieves hiding .they will reply to you with their company logo and your lease No. That's what we want, the prove we are the victims of this international fraud company.
Also, you can check the Phone No. they've been harassed you or the letter they mail to you from NLS leasing Toronto, Vancouver, Edmonton, Is there No. [protected] or 0410 show on it? then go to http://www.northernleasing.com/contact, you will find these No. show in their collecting department's contact list.
you can email me at yinz51@yahoo.com for a future class action in canada

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4:43 pm EDT
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Collective Pos cancelation

Hello,

Do not ever in your life sign a contract with this company. They are untruthful and unhelpful.

I'm going to the bank tomorrow to stop all payments to them.

The end.

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Update by cattymother
Oct 30, 2012 3:41 pm EDT

When you complain they just change the subject or make it look like you are the one to make the mistake.

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yinz
, CA
Oct 30, 2012 2:45 pm EDT
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Hello, all the victims in CANADA. We need to be united.First get your information updated at
www.northernleasingclassaction.com/
http://www.merchantpointofsale.com/
The case is on trial in favor of plaintiff side, once they got final Judgement, It'll be the time for CANADIAN to file a class action.
Meanwhile, file a complain to Better Business Bureau in New York States include your lease No. or Contract No. to the company name Northern leasing 132 West 31st Street. New York NY 10001, that's where these thieves hiding .they will reply to you with their company logo and your lease No. That's what we want, the prove we are the victims of this international fraud company.
Also, you can check the Phone No. they've been harassed you or the letter they mail to you from NLS leasing Toronto, Vancouver, Edmonton, Is there No. [protected] or 0410 show on it? then go to http://www.northernleasing.com/contact, you will find these No. show in their collecting department's contact list.
you can email me at yinz51@yahoo.com for a future class action in canada

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Paul123456
Brampton, CA
Oct 29, 2012 12:40 pm EDT

I am facing several issues with them as well. Never sign up with these crooks.

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9:15 pm EDT
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Collective Pos Hidden fees, misleading, and dishonest

Collective POS gives low rates, which should be all inclusive and they explain to you like that, but it is NOT true. There are hidden fees and the rates increase over time. It can cause you lots of frustration. They also make it very hard and costly for you to leave. Once you sign, you will be locked up with them for years unless you are ok with around $390 cancellation fee. As a small business owner, you have to run your business at the same time be watching for your rates. Your rates can increase and your monthly fee can increase over time for no reason. You have to call them over and over again to get the rate readjusted. They may not even readjust your rate if they don't want to. You can leave, but for over $390 cancellation fee. It is a very stressful experience. It makes small business owner's life just so much harder.

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anna12
Barrie, CA
Aug 29, 2013 9:56 am EDT

I too have a problem with Collective pos, / Northern leasing uls they have been calling for their money told me I can not cancel the contract and that they have nothing to do with the leasing company hey are only the financing company and I can not get out of my agreement even though their agent signed it a day after I had and had refused to send the contract as well as trying to get payment for changing contact information as well. I finally received the copy of the contract a few months ago, they have constantly called me for payment and have insisted that they have nothing to do with the leasing company even after I told them i have not used the machines for a period of 3-5 months. Had probems with the machine from beginning and had requested to cancel the contract and was not given the option to do so but according to contract I am allowed to do so. but was refused. Can any one help thanks

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yinz
, CA
Oct 30, 2012 2:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello, all the victims in CANADA. We need to be united.First get your information updated at
www.northernleasingclassaction.com/
http://www.merchantpointofsale.com/
The case is on trial in favor of plaintiff side, once they got final Judgement, It'll be the time for CANADIAN to file a class action.
Meanwhile, file a complain to Better Business Bureau in New York States include your lease No. or Contract No. to the company name Northern leasing 132 West 31st Street. New York NY 10001, that's where these thieves hiding .they will reply to you with their company logo and your lease No. That's what we want, the prove we are the victims of this international fraud company.
Also, you can check the Phone No. they've been harassed you or the letter they mail to you from NLS leasing Toronto, Vancouver, Edmonton, Is there No. [protected] or 0410 show on it? then go to http://www.northernleasing.com/contact, you will find these No. show in their collecting department's contact list.
you can email me at yinz51@yahoo.com for a future class action in canada

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5:53 pm EDT
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Collective Pos Stealing Money From Me

Collective POS is a bunch of scam artists. They are constantly stealing money from my account causing hundreds of dollars in NSF Fee's and they refuse to return the money they took even when something was already paid for they tried to steal the funds from my bank account and lying, I was not told this was a 4 yr contract the sales guys are completely useless and they just want to scam small business owners out of money. I have to pay $600 dollars to cancel their services thats crap.

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cylo
Edmonton, CA
Apr 06, 2013 8:38 pm EDT

What is this class action about, and you are right, we need to be united and fight together against these crooked companies.

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yinz
, CA
Oct 30, 2012 2:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello, all the victims in CANADA. We need to be united.First get your information updated at
www.northernleasingclassaction.com/
http://www.merchantpointofsale.com/
The case is on trial in favor of plaintiff side, once they got final Judgement, It'll be the time for CANADIAN to file a class action.
Meanwhile, file a complain to Better Business Bureau in New York States include your lease No. or Contract No. to the company name Northern leasing 132 West 31st Street. New York NY 10001, that's where these thieves hiding .they will reply to you with their company logo and your lease No. That's what we want, the prove we are the victims of this international fraud company.
Also, you can check the Phone No. they've been harassed you or the letter they mail to you from NLS leasing Toronto, Vancouver, Edmonton, Is there No. [protected] or 0410 show on it? then go to http://www.northernleasing.com/contact, you will find these No. show in their collecting department's contact list.
you can email me at yinz51@yahoo.com for a future class action in canada

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cylo
Edmonton, CA
Sep 26, 2012 9:30 pm EDT

Ha, I had to laugh at the name of this scam company, Collective POS, what does the POS stand for?: Pieces Of ###, that's what this company is.

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11:43 am EDT
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Collective Pos Fraud

I have a small business in Montréal. I sign with Collective POS in march 2012 with George Georgiades. I can explain my story with Collective POS and NLS Leasing but it's the same story as I read on the net since a few days.
All I can tell you it's if you don't want any headache and stress, don't listen them and don't sign up the contrat. All they want it's your money by any way they can take it from you. They going to liar and make you fell bad about the contrat. They want to afraid you . They are no ways to repair any trouble you're going to have with their machines or the services. All they want it's you cancel the contrat and pay $$$$$$$$$. The last time I spoke to George Georgedias, he told me ''I'm working with 500 big compagnies and I have no time to lose with a small compagny like you, just cancel if your not happy''. Is that a compagny who care of the services they give ? I don't thing so.
I'm the owner of a good compagny and I don't want to work with someone like that.
I was afraid beacause they have my bank account numbers. I explain my story to my bank and we change my numbers because it's the only way to protect my money.

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yinz
, CA
Oct 30, 2012 2:49 pm EDT
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Hello, all the victims in CANADA. We need to be united.First get your information updated at
www.northernleasingclassaction.com/
http://www.merchantpointofsale.com/
The case is on trial in favor of plaintiff side, once they got final Judgement, It'll be the time for CANADIAN to file a class action.
Meanwhile, file a complain to Better Business Bureau in New York States include your lease No. or Contract No. to the company name Northern leasing 132 West 31st Street. New York NY 10001, that's where these thieves hiding .they will reply to you with their company logo and your lease No. That's what we want, the prove we are the victims of this international fraud company.
Also, you can check the Phone No. they've been harassed you or the letter they mail to you from NLS leasing Toronto, Vancouver, Edmonton, Is there No. [protected] or 0410 show on it? then go to http://www.northernleasing.com/contact, you will find these No. show in their collecting department's contact list.
you can email me at yinz51@yahoo.com for a future class action in canada

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Honest Vendor
Woodbridge, CA
Oct 13, 2012 8:46 pm EDT

I was scammed by NLS Leasing as well. When I signed with Merchant Services Canada, I was offered to purchase a credit/debit card terminal through their recommended third party leasing company NLS Leasing ULC. I was told that by paying $70/mth on a 24 month lease, I would then own my wireless terminal outright and hence no longer need to pay monthly terminal fees thereafter. Thinking this was a great deal, I signed on.

What a mistake it was! I soon realized NLS Leasing's goal is to cheat you as much money as possible!

First the monthly leasing fee. It wasn't $70/mth as on the agreement but was $80/mth as I did not have adequate proof of business insurance to qualify for the $70/mth rate even though my business is fully insured. After the one year mark, NLS Leasing arbitrarily slapped a $56 annual renewal fee. After the 24 month leasing period expired, NLS Leasing continued to withdraw $80/mth out of my bank account and when I complained, they said it was my responsibility to inform them that my lease had expired and they would not refund the over payment. NLS Leasing then said I had three options. The first option was to purchase the terminal outright for $450 (not the token $1 at the end of most leases), the second option was to continue leasing the terminal at a lessor cost, and the third option was to return the terminal back to them after paying over $2000 in lease payments for it. When I told them I would choose the third option, they were shocked as they thought they could screw me the $450 after I had paid them $2000. They yelled at me over the phone and belittled me because they couldn't believe that I would rather loose the $2000 I paid them those lease payments than to pay them the extra $450.

I was only able to financial do this because Merchant Services Canada, who is obviously aware of the scam practice of NLS Leasing, offered me a free credit/debit card terminal replacement so they would not loose me as a customer.

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9:38 pm EDT
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Collective Pos Hidden Charges

This company is incredible. When I was challenging a charge the customer service person would not let me speak with their supervisor. They came back and basically called me a liar. I can never get a strait answer about all of the charges on my account, I wish I never dealt with them.

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commercant de montreal
, CA
Apr 07, 2013 10:44 am EDT
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je suis un commercant de Montreal, et j ai la meme histoire (probleme) avec Brunet et NLS.J ai du fermé mon compte commercial pour les arreter de piger dedans.Depuis Novembre 2011 à Decembre 2011 ils ont pris pres de 800.00$ dollars en supposé frais de tous genres.Les méthodes employées par Brunet sont les memes que celles expliquées par d autres plaignants.J ai recu des factures de BMS, de ELAVO et de NLS.Après l envoi de ma part d'une lettre d Intention de poursuites judicaires si ils ne cessaient pas de me harceler, seul NLS (Un certain M.'' Armstrong'' ?) continue de me téléphoner 2-3 fois la semaine, en faisant des menaces de me barrer à Equifax, VISA MASTERCARD ect. Meme de saisir mon condo.On m a meme dit une fois qu'ils représentaient le ministère de la justice et que je devais payer. J enregistre toutes les conversations comme preuves de harcelements et de menaces verbales de sa part.
alors mon cher Brunet, si tu lis ceci, meme si tu ne retourne pas tes messages, deux montagnes ne peuvent se rencontrer, mais 2 personnes ca finit toujours par arriver!

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sillymee
Ottawa, CA
Apr 04, 2013 6:06 pm EDT

they keep changing names. NLS leasing ULC, NL BUS, BUS, RLS. I never signed up with these leasing companies. It was only supposed to be with BMS Groupe Finance for a POS machine for one year without cancellation fee. never received the contract from them. Owner Daniel Brunet or Michel Brunet don't answer the calls. Michel Brunet is a con artist and works with NLS leasing. Brimich solutions was shown as bankrupted in 2011 but they opened bms groupe now. doing the same unethical, illegal business with small companies. i complained to BBB Ottawa office. also talking to a lawyer to take them to small claims court. i closed bank account and the harassing phone calls started. not sure if they would go to the credit bureau. if there is a class action i will join. governments need to regulate POS companies tightly and protect small business.

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yinz
, CA
Oct 30, 2012 2:48 pm EDT
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Hello, all the victims in CANADA. We need to be united.First get your information updated at
www.northernleasingclassaction.com/
http://www.merchantpointofsale.com/
The case is on trial in favor of plaintiff side, once they got final Judgement, It'll be the time for CANADIAN to file a class action.
Meanwhile, file a complain to Better Business Bureau in New York States include your lease No. or Contract No. to the company name Northern leasing 132 West 31st Street. New York NY 10001, that's where these thieves hiding .they will reply to you with their company logo and your lease No. That's what we want, the prove we are the victims of this international fraud company.
Also, you can check the Phone No. they've been harassed you or the letter they mail to you from NLS leasing Toronto, Vancouver, Edmonton, Is there No. [protected] or 0410 show on it? then go to http://www.northernleasing.com/contact, you will find these No. show in their collecting department's contact list.
you can email me at yinz51@yahoo.com for a future class action in canada

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lark1004
Toronto, CA
Jun 21, 2012 4:17 pm EDT

I totally hear you. They are the worst scam you could ever have! What amazes me more is that this company is one of the best employer in Canada! We have to spread our words to ppl not to get invlolved with this company. It is probably the worst mistake I have ever made since I've own my business for the last five years.

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3:03 am EDT
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Collective Pos Sales Lies

In October of last year I was looking to get lower rates for Credit Card processing and I stumbled upon a company called Collective Point of Sale and spoke to a salesperson named Robbie Clarke. Their rate of 1.49% seemed the best so I went with them.

The quality of service, transaction speed and customer service were mediocre at best but that's not what bothered me the most.

I run a small business and Rob Clarke assured me that the bottom line of my bill would also be extremely low (1.49% was by far the lowest rate I could find). He told me $7/month as a monthly service fee, $30/month for the terminal and 1% 'non-qualified' which would rarely happen.

Robbie Clarke assured me there would be no hidden charges (which the by far the most important thing to me). Much to my dismay that was a complete lie. I've compiled a list of charges below which Robbie failed to tell me about.

1. The monthly service fee is charged TWICE since it is charged once per Merchant ID (apparently they are a third party provider of Elavon) and there would be 2 Merchant ID numbers.

2. The per transaction fee of $0.10 is charged twice. After reviewing the contract it says "auth/per item fee: $0.10" and I've been informed that those are 2 different fees!

3. That 1% is being charged on 90% of transactions, not the 10% that Robbie said meaning I'd really being charged 2.49% + 20 cents.

4. $4.99 Protection Plus fee. Apparently this was not in the contract and it's a fee for an imprinter they sent me without my permission

5. $4.95 Loss and Damage Waiver fee

6. $20 monthly minumum. On top of that I'm told that the minimum is charged per card and even applies to debit so I would need to do 250 debit transactions in order to meet the debit minimum (I do almost no debit transactions).

Their customer service is somewhat helpful by at least informing me of this but Rob Clarke is now screening my calls and not answering. And it would cost me over $2000 to cancel since I would 'have to pay out the lease'.

I don't know what to think of this. The bottom line of my bill is has increased almost 10% because of this switch. If you do ever decide to do business with Collective POS, don't do it with Robbie Clarke.

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yinz
, CA
Oct 30, 2012 2:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello, all the victims in CANADA. We need to be united.First get your information updated at
www.northernleasingclassaction.com/
http://www.merchantpointofsale.com/
The case is on trial in favor of plaintiff side, once they got final Judgement, It'll be the time for CANADIAN to file a class action.
Meanwhile, file a complain to Better Business Bureau in New York States include your lease No. or Contract No. to the company name Northern leasing 132 West 31st Street. New York NY 10001, that's where these thieves hiding .they will reply to you with their company logo and your lease No. That's what we want, the prove we are the victims of this international fraud company.
Also, you can check the Phone No. they've been harassed you or the letter they mail to you from NLS leasing Toronto, Vancouver, Edmonton, Is there No. [protected] or 0410 show on it? then go to http://www.northernleasing.com/contact, you will find these No. show in their collecting department's contact list.
you can email me at yinz51@yahoo.com for a future class action in canada

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Anh Ha LAN Nguyen
Arnprior, CA
Aug 16, 2012 1:41 am EDT

I got the same case like yours, how can you get out of this? Please help me to know how to deal to them?
Thanks
Anh Nguyen

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6:28 pm EDT
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Collective Pos Bad product support

Just wanted to post some issues we were having with Collective POS. I have been with them for about 6 years now, and generally I havn't had many issues until rcently. Initially when I did a rent to own contract on our machine, i was told it was chip compliant. When I received the machine, it did indeed have the physical capacity to accept chip cards, but the software was not yet available. Well after 5 years, and several phone calls over the years, I was told, that unfortunately, they are unable to provide software for the machine, because of something Visa/MC have done. I now own the machine, and am done with monthly fees for the terminal, but now support for the machine has stopped. We had issues with the terminal last year and they replaced it no problem. This year, one of the keys is incredibly difficult to push, and get a number too register, so I called for a replacement, and they sent me an upgraded, chip compliangt machine and wanted to start charging me 25$/month again. I said no thank you, and promptly returned it, but they said they could no longer support my "old" machine. So now I am stuck with it, and have to mash the buttons to get it to work. It's disappointing, as it seems they are intent on milking money from me. Well I am thinking of switching to Chase Payment tech, but sad I must pay monthly terminal fees again, but Likely worth it in the long run.

Thanks for reading.

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yinz
, CA
Oct 30, 2012 2:44 pm EDT
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Hello, all the victims in CANADA. We need to be united.First get your information updated at
www.northernleasingclassaction.com/
http://www.merchantpointofsale.com/
The case is on trial in favor of plaintiff side, once they got final Judgement, It'll be the time for CANADIAN to file a class action.
Meanwhile, file a complain to Better Business Bureau in New York States include your lease No. or Contract No. to the company name Northern leasing 132 West 31st Street. New York NY 10001, that's where these thieves hiding .they will reply to you with their company logo and your lease No. That's what we want, the prove we are the victims of this international fraud company.
Also, you can check the Phone No. they've been harassed you or the letter they mail to you from NLS leasing Toronto, Vancouver, Edmonton, Is there No. [protected] or 0410 show on it? then go to http://www.northernleasing.com/contact, you will find these No. show in their collecting department's contact list.
you can email me at yinz51@yahoo.com for a future class action in canada

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5:34 pm EST
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Collective Pos LIARS

I'm sorry but i fully understand the issues with Collective POS- these people and this company absolutely SICKEN ME. They are complete liars, cheats and SCAM!
I own my credit card terminal. They lied about absolutely everything from the monthly fee they charge, the monthly merchant fees and now the cancellation fee. This company and its partner FIRST DATA have sucked my bank account DRY since November! I can't believe how fooled i was with this. Lesson learned i now own one of those expensive paper weights b/c even though i paid $1100 for the machine i now have to pay $800 to cancel. Disgrace of a company destroying small businesses in the Province. If you deal with a Daniel Dickson at Collective POS he is a complete LIAR, hang up and call a real company!

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yinz
, CA
Oct 30, 2012 2:47 pm EDT
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Hello, all the victims in CANADA. We need to be united.First get your information updated at
www.northernleasingclassaction.com/
http://www.merchantpointofsale.com/
The case is on trial in favor of plaintiff side, once they got final Judgement, It'll be the time for CANADIAN to file a class action.
Meanwhile, file a complain to Better Business Bureau in New York States include your lease No. or Contract No. to the company name Northern leasing 132 West 31st Street. New York NY 10001, that's where these thieves hiding .they will reply to you with their company logo and your lease No. That's what we want, the prove we are the victims of this international fraud company.
Also, you can check the Phone No. they've been harassed you or the letter they mail to you from NLS leasing Toronto, Vancouver, Edmonton, Is there No. [protected] or 0410 show on it? then go to http://www.northernleasing.com/contact, you will find these No. show in their collecting department's contact list.
you can email me at yinz51@yahoo.com for a future class action in canada

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olisbos
, US
Feb 10, 2012 6:34 pm EST

If they are deviating from the signed contract and you can prove it, consult an atttorney.

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We are new to the business.and we didn't know the reputation of Collective pos. This scam scheme started five weeks ago, on Nov.9th, 2011. The sales Rep. from Collective POS name George Georgiades came in to our salon offered me a lower rate for Visa, Master and Debit transaction charges. He calculate on a piece of paper all the possible cost we’ll have...

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Collective Pos false complaints

This board is obviously being 'Swarmed.' by the same people with the same terrible writing skills.
Collective POS offers an up front purchase. You do not have to lease - or rent. .No other CDN POS company offers this!
If you took the lease option instead of an outright purchase, you simply are operating a marginal business. .

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Update by OPUS Calgary
Oct 28, 2011 2:56 pm EDT

After reading the assorted barrage against Collective, its clear, based on writing style, that almost all of the posts originate from one person,
I've never sodl a Collective product, & DFCD does not use the compay(yet), so my opinion is neutral.
Collective POS is the Canadian Branch of the Heartland Group since 2008, & the Industry rating services
http://www.merchantmaverick.com/reviews/heartland-payment-systems-review/ rate all of the Heartland companies as'Five Star', & Heartland is rated as the finest POS provider in North America. So the industry rating on Collective is 'five star'- which means you can radically discount & dismiss the negative postings!
I strongly suspect an ex-employee, turfed after the 2008, has too much time on his hands, or these complaints pre date 2008.. Just ignore the little man behind the curtain, Dorothy...

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smallbusinessming
Richmond, CA
May 05, 2012 12:59 am EDT
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opus is a liar, he work for collectivepos, what he said is totally untrue, those complaims are from different people, they are different cases. and is very obvious. collectivepos lie to their customer, and steal money from them, I was very disappointed that this
kind of scam can exit in canadan for so long, the whole system can't protective those who is
"unable to protect his own interests because of an inability to understand the contract's language."

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Bobsmallbusiness
Toronto, CA
Apr 18, 2012 3:10 am EDT

DFCD marketing appears to be an employee of collectivepos, trying to do a little damage control are we? google DFCD Marketing which comes back to a guy named "reg"

the same "Reg" can be found making statements defending collectivepos and claims to be associated. Just look at some of the other ripoff related sites he has posted on.

/link removed/

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acceptcards
Richmond Hill, CA
Dec 19, 2011 9:44 pm EST

No other Canadian POS company offers purchase? what are you talking about? Moneris, Global Payments & Chase offer purchase, lease & rent options.

The question you should be asking is WHY collective not offering renting options? It's obvious. They want to lock you in to a long lease contract, or make you purchase a terminal so that it'll be turned into an expensive paper weight if you ever decide to leave Collective.

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yinz
, CA
Dec 11, 2011 5:02 pm EST
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lier, professional liers!

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Collective Pos fraud company

i had this problem with those corcks company since may 15 2011, i signed the contract on june 2010, and the first time i signed the contract with them, they told me its chip machine, (i boght the machine off them for 900 dollar ) when i recived the machine i figure out its not even chip machine, i kept calling them, and the keep saying next month, then 3 months then 6 months, never ever belive what they telling you, they lie to me .

anyway, on may 15 my terminal got jammed and didnt work fine . so i called them and asked them to changed for me,
so they sent another one (heres when problem start) they sent me a terminal machine for another store in vancuver, and i did transaction over 11-15, 000 dollar from may 15 - to - june 2 .

by the way i own gas station and convience store in london, so first i lost a lot of customer alot i mean, cause my terminal was down . and then when i changed, all the transaction i did through the terminal i recived, was going to some one else .

and i told them that, and the said the wana check and call me back, but the never called back, so i kept calling them, and then thers the billing dept. the following worker : name : 1- cecilia, abdeen, nick, dawn, they all crocks .criss.

they asked me to sent them the receipt, i made copy for over 1000 receipt . and i sent it to them . around 10 time .

and until now i recived nothing . nothing .

so am looking to sue them for stress, lost business, liars, and fraud, and pluse hidden charges for my account .

any one interested to share my case with him, please email me back .

and am looking to call the media and news . its gona be the biggest fraud case for this year.

thanks for reading .

moe sab
[protected]
[protected]@hotmail.com

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Update by moevip
Nov 28, 2011 4:12 pm EST

i had this problem with those corcks company since may 15 2011, i signed the contract on june 2010, and the first time i signed the contract with them, they told me its chip machine, (i boght the machine off them for 900 dollar ) when i recived the machine i figure out its not even chip machine, i kept calling them, and the keep saying next month, then 3 months then 6 months, never ever belive what they telling you, they lie to me .

anyway, on may 15 my terminal got jammed and didnt work fine . so i called them and asked them to changed for me,
so they sent another one (heres when problem start) they sent me a terminal machine for another store in vancuver, and i did transaction over 11-15, 000 dollar from may 15 - to - june 2 .

by the way i own gas station and convience store in london, so first i lost a lot of customer alot i mean, cause my terminal was down . and then when i changed, all the transaction i did through the terminal i recived, was going to some one else .

and i told them that, and the said the wana check and call me back, but the never called back, so i kept calling them, and then thers the billing dept. the following worker : name : 1- cecilia, abdeen, nick, dawn, they all crocks .criss.

they asked me to sent them the receipt, i made copy for over 1000 receipt . and i sent it to them . around 10 time .

and until now i recived nothing . nothing .

so am looking to sue them for stress, lost business, liars, and fraud, and pluse hidden charges for my account .

any one interested to share my case with him, please email me back .

and am looking to call the media and news . its gona be the biggest fraud case for this year.

thanks for reading .

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yinz
, CA
Oct 30, 2012 2:49 pm EDT
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Hello, all the victims in CANADA. We need to be united.First get your information updated at
www.northernleasingclassaction.com/
http://www.merchantpointofsale.com/
The case is on trial in favor of plaintiff side, once they got final Judgement, It'll be the time for CANADIAN to file a class action.
Meanwhile, file a complain to Better Business Bureau in New York States include your lease No. or Contract No. to the company name Northern leasing 132 West 31st Street. New York NY 10001, that's where these thieves hiding .they will reply to you with their company logo and your lease No. That's what we want, the prove we are the victims of this international fraud company.
Also, you can check the Phone No. they've been harassed you or the letter they mail to you from NLS leasing Toronto, Vancouver, Edmonton, Is there No. [protected] or 0410 show on it? then go to http://www.northernleasing.com/contact, you will find these No. show in their collecting department's contact list.
you can email me at yinz51@yahoo.com for a future class action in canada

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Collective Pos Over Charges

Can anyone tell me how to get out of the contract with this cheater call Collective POS. Worst company policy, Never seen this big cheater in my life. It is very expensive to break the contract. Any suggestions. I hope people check this site before signing their contract. I hope one day someone teach them big lesson.

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TBSS
Mississauga, CA
Oct 31, 2012 10:35 am EDT
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Elavon is the biggest scam around they dip in to your acct's when they want. They wont leave you alone even though you signed the cancellation form. They are stupid don't listen they lie. All because of Collective POS they are the biggest pieces of crap around

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TBSS
Mississauga, CA
Oct 31, 2012 10:30 am EDT
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Yes virtual Merchant works in Canada want a safe no MONTHLY FEE, go with kudos payments. they are good and safe and dont charge stupid fee'ss or monthly fee's

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yinz
, CA
Oct 30, 2012 2:50 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello, all the victims in CANADA. We need to be united.First get your information updated at
www.northernleasingclassaction.com/
http://www.merchantpointofsale.com/
The case is on trial in favor of plaintiff side, once they got final Judgement, It'll be the time for CANADIAN to file a class action.
Meanwhile, file a complain to Better Business Bureau in New York States include your lease No. or Contract No. to the company name Northern leasing 132 West 31st Street. New York NY 10001, that's where these thieves hiding .they will reply to you with their company logo and your lease No. That's what we want, the prove we are the victims of this international fraud company.
Also, you can check the Phone No. they've been harassed you or the letter they mail to you from NLS leasing Toronto, Vancouver, Edmonton, Is there No. [protected] or 0410 show on it? then go to http://www.northernleasing.com/contact, you will find these No. show in their collecting department's contact list.
you can email me at yinz51@yahoo.com for a future class action in canada

S
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Shu-hsuan
Surrey, CA
Apr 02, 2011 11:11 pm EDT
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I am a small business owner in Surrey, BC Canada. 2 sales reps approached me and signed me up with this CollectivePOS in mid Feb 2011. They claimed they offer lifetime warranty for the terminal but they do not own the terminals. They also advertise 'lease to own' that's also false. They only process debit transactions, not VISA/MC/AMEX as they claim or advertise. Once I signed the contract(s) they denied that they have anything to do with the other 2 companies they hooked me up with. They are crooks!

They also added additional monthly charges by altering my contract with them after I signed it, and it took me forever to get them to correct this and other so called 'billing errors'. For example they charged me $5 a month for an imprinter, which I never received. I call them almost everyday, for exactly 29 days. The person handling my case became either 'busy' or 'out on lunch' all the time after I sent in my request for a refund.

The contract they presented me was actually a 3-in-one contract, with missing pages! Not all the terms and conditions were on the contracts I signed, and when I confronted them about this they just said 'You signed the contract, there is nothing we can do'.

Once signed up with Collective POS I was also hooked with 2 other companies (Northern Leasing & Elavon), that both had hundreds of thousands of complains filed against them as well as a class action lawsuit lodged against this Northern Leasing company in New York.

I was trying to cancel my contract with them then I was told that I will be charged for $300 from CollectivePOS, $195 from Elavon, and I can't even cancel the lease agreement with Northern Leasing. Northern Leasing were asking me to pay them $3000 to buy out the lease agreement and plus another $240 if I wanted to keep the terminal. (Lease to own? haha)

Here is how to fight them:

1.) Close your bank account, stop payments won't work as they will just use a different company ID to withdraw the money.
2.) Make a complain to Financial Consumer Agency of Canada. (CollectivePOS is being regulated by this agency)
3.) Make a report to Canadian Anti-Fraud Center.
4.) Make a complain to Better Business Bureau. (354 Charles Street, East Kitchener, ON N2G 4L5 Email: info@mwco.bbb.org)
5.) Report to your local police, make sure you file it under identity theft/fraud.
6.) Make a same report to the Ontario Police by mail or e-mail.
7.) Contact your local MLA or someone represent your area, and make a formal complain and ask him/her to forward it to the proper authorities.
8.) Once you got a police report number contact your credit bureaus to place a 'fraud alert' on your file, because they might try and screw up your credit. They will do it for free if you have a police report number.
9.) Contact your local news station and tell them about your business experiences with this particular company and have them make it a national news.
10.) Keep all documents and get ready to take legal action (If you want)
11.) You can ignore Northern Leasing & Elavon if they decided to harass you with mails and phone calls. But you do have to answer them if they sent a collection agency to try and collect money. First ask them for a copy of the contract, and tell the collection agency that the debt is actually a fraud and you already reported this to the police and ask them to put a dispute status on the file, and ask them not to get involve in this. They will usually back off at this point. If not, ask for the license of the collection agency, as well as the agent's license. Inform the agent that you will only accept regular mails for future communications. Give them the evidence and show them that they can throw the contract in the garbage, or a judge will. By law in Canada they can only contact you by mail once you tell them (by certify letter) you will only accept mail communications. The law says they can only call you once a day, if you can prove that the collection agent violate this rule (or the rules i mentioned above) you can actually sure them and have them pay for all legal fees.
12.) Don't be afraid to stand up and fight them. If they called you and harass you just hang up and dial *57, have the call traced and write down date and time, after their 3 attempts call the police and they will follow up the case. If they threaten you with life hang up right away and trace the call also, then call 911 or the police immediately.

You can buy the terminal for around $300 on-line. It is a scam, do not do business with them. See for yourself, Google Collective/Northern Leasing/Elavon (DBA Ladco Leasing) complains and see what you got!

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Collective Pos CONTRACTS

My father & i signed a contract with collective pos in 2009. we had no problems, but when i upgraded my terminal in aug, 2010, collective pos did NOT inform the leasee of this change. so i now have to pay for 2 contracts, their mistkae number #1.
mistake #2 is when i first used my new terminal all the funds were held by first data security, because according to my lease my total amount in sales on any transaction is up to a maximum of $50.00. I sell high end products, and the amount should be up to $5000. so needles to say i incurred several hundred dollars of NSF fees because of this. I have talked with several people from pos & they will do nothing...THE CUSTOMER IS AT FAULT.NOT THEIR COMPANY.
so now im paying for a terminal i cant use, and they will will not help me in any way. so now its going to be up to my lawyer to deal with these idiots.

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TBSS
Mississauga, CA
Sep 12, 2012 6:44 pm EDT
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I agree they are scam artists. Well I went ahead and contacted the Canadian Anti-Fraud Centre and the better business bureau, as well as a local news station with the hopes they investigate. They are robbing the poor and only help them selves. I was not told of a four yr contract.

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acceptcards
Richmond Hill, CA
Dec 19, 2011 10:04 pm EST

I'm a sales rep for a merchant service provider (I won't say which one because I'm not here to sell). These scams are VERY common for these small white label companies. They will lure you in with low discount rates, but will have hidden monthly fees, setup fees, long contracts & lease contracts with big cancellation fees.

In Canada, you need to be very careful, and only stick with 4 companies. Moneris, Global Payments, TD Merchant Services, or Chase. All the other companies are smaller and will most likely even process through these companies.

You can tell if a merchant services provider is a "white label" company if they offer you lease & purchase options only. They want you to lease the terminal so that you'll be in a long contract with a leasing company. (usually 7 years)

What happens if the terminal breaks down? Odds are, if you leased the terminal, they will make you pay a fine to replace it.
Do yourself a favor, and stick with the big 4. Don't be fooled by low discount rates!

S
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Shu-hsuan
Surrey, CA
Apr 02, 2011 11:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am a small business owner in Surrey, BC Canada. 2 sales reps approached me and signed me up with this CollectivePOS in mid Feb 2011. They claimed they offer lifetime warranty for the terminal but they do not own the terminals. They also advertise 'lease to own' that's also false. They only process debit transactions, not VISA/MC/AMEX as they claim or advertise. Once I signed the contract(s) they denied that they have anything to do with the other 2 companies they hooked me up with. They are crooks!

They also added additional monthly charges by altering my contract with them after I signed it, and it took me forever to get them to correct this and other so called 'billing errors'. For example they charged me $5 a month for an imprinter, which I never received. I call them almost everyday, for exactly 29 days. The person handling my case became either 'busy' or 'out on lunch' all the time after I sent in my request for a refund.

The contract they presented me was actually a 3-in-one contract, with missing pages! Not all the terms and conditions were on the contracts I signed, and when I confronted them about this they just said 'You signed the contract, there is nothing we can do'.

Once signed up with Collective POS I was also hooked with 2 other companies (Northern Leasing & Elavon), that both had hundreds of thousands of complains filed against them as well as a class action lawsuit lodged against this Northern Leasing company in New York.

I was trying to cancel my contract with them then I was told that I will be charged for $300 from CollectivePOS, $195 from Elavon, and I can't even cancel the lease agreement with Northern Leasing. Northern Leasing were asking me to pay them $3000 to buy out the lease agreement and plus another $240 if I wanted to keep the terminal. (Lease to own? haha)

Here is how to fight them:

1.) Close your bank account, stop payments won't work as they will just use a different company ID to withdraw the money.
2.) Make a complain to Financial Consumer Agency of Canada. (CollectivePOS is being regulated by this agency)
3.) Make a report to Canadian Anti-Fraud Center.
4.) Make a complain to Better Business Bureau. (354 Charles Street, East Kitchener, ON N2G 4L5 Email: info@mwco.bbb.org)
5.) Report to your local police, make sure you file it under identity theft/fraud.
6.) Make a same report to the Ontario Police by mail or e-mail.
7.) Contact your local MLA or someone represent your area, and make a formal complain and ask him/her to forward it to the proper authorities.
8.) Once you got a police report number contact your credit bureaus to place a 'fraud alert' on your file, because they might try and screw up your credit. They will do it for free if you have a police report number.
9.) Contact your local news station and tell them about your business experiences with this particular company and have them make it a national news.
10.) Keep all documents and get ready to take legal action (If you want)
11.) You can ignore Northern Leasing & Elavon if they decided to harass you with mails and phone calls. But you do have to answer them if they sent a collection agency to try and collect money. First ask them for a copy of the contract, and tell the collection agency that the debt is actually a fraud and you already reported this to the police and ask them to put a dispute status on the file, and ask them not to get involve in this. They will usually back off at this point. If not, ask for the license of the collection agency, as well as the agent's license. Inform the agent that you will only accept regular mails for future communications. Give them the evidence and show them that they can throw the contract in the garbage, or a judge will. By law in Canada they can only contact you by mail once you tell them (by certify letter) you will only accept mail communications. The law says they can only call you once a day, if you can prove that the collection agent violate this rule (or the rules i mentioned above) you can actually sure them and have them pay for all legal fees.
12.) Don't be afraid to stand up and fight them. If they called you and harass you just hang up and dial *57, have the call traced and write down date and time, after their 3 attempts call the police and they will follow up the case. If they threaten you with life hang up right away and trace the call also, then call 911 or the police immediately.

You can buy the terminal for around $300 on-line. It is a scam, do not do business with them. See for yourself, Google Collective/Northern Leasing/Elavon (DBA Ladco Leasing) complains and see what you got!

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collective pos is running a scamming and fraud based business, dont' let them walk in ur business.. i wish i recorded the salesman's promise and never let them gain access to my bank account, i had to close my bank account in order to keep them out, now i have couple of other companese saying i owe them money even tho i already closed everything with...

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Collective Pos good company

i'm really happy with the services they've offered my business. I'm not sure what people are talking about? They are the best merchant services provider in my opinion. I've spoken to alot of people that have used them as their merchant services provider for years and have been happy with the customer service, product warranty and the quality of the product. They stand behind their word and do as they promise. When i was approached by another provider and was offered a lower rate, i contacted the customer service department aadvised them of teh competitor quote and asked that they honour the lowest rate guarantee and they did. what more good you ask for in a merchant service provider.

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Update by Sandra15
Jul 17, 2010 5:41 am EDT

Best provider

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acceptcards
Richmond Hill, CA
Dec 20, 2011 12:55 pm EST

I'm a sales rep for a merchant service provider (I won't say which one because I'm not here to sell). These scams are VERY common for these small white label companies. They will lure you in with low discount rates, but will have hidden monthly fees, setup fees, long contracts & lease contracts with big cancellation fees.

In Canada, you need to be very careful, and only stick with 4 companies. Moneris, Global Payments, TD Merchant Services, or Chase Payment Tech. All the other companies are smaller and will most likely even process through these companies.

You can tell if a merchant services provider is a "white label" company if they offer you lease & purchase options only. They want you to lease the terminal so that you'll be in a long contract with a leasing company. (usually 7 years)

What happens if the terminal breaks down? Odds are, if you leased the terminal, they will make you pay a fine to replace it.
Do yourself a favor, and stick with the big 4. Don't be fooled by low discount rates!

S
S
Shu-hsuan
Surrey, CA
Apr 10, 2011 1:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am a victim of this Collective POS credit card terminal scam, and when I see a good comment like this one about CollectivePOS I just want to laugh out loud. See how they only mentioned good services and the best possible rates for processing credit cards (and it is only half true that they only process debit transactions). What about the 5 years non-cancellable lease agreement of almost $3000 dollars they want me to pay, for a $300 dollar terminal which you can buy from other companies on-line.

The real scam is in this lease agreement with Northern Leasing company, and they will try to confuse you with good service / lowest rate and get you hooked with this non-cancellable lease agreement. Remember, Collective POS is a debit card processing company, nothing more. Any other service they 'offer' you is done through other companies. This is from my personal experience with them; their ‘customer service’ will remain excellent as long as you do not question them about the contract and mysterious billing errors, or show a slight intention that you might want to cancel their service.

You have been warned!

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wahid_Beleives in God
Toronto, CA
Nov 25, 2010 8:15 pm EST

Hi, Even i agree with sandra. Because i signed up collective Pos in the January 2009, and i am happy with the services that they are providing to me, trust me people it all depends upon what your contact say's i was told that i have a guarantee of the lowest price and they even proved it before i was paying 1.89% and now they are charging me only 1.49, plus if i have any issues i call them and they help me in the best possible ways they can, See i dont mean that people are lying over her, i agree that they might have not faced problems with them, but to be very honest if you check on google you will find complaints for almost all the processing companies in Canada, the best way to judge them is before signing up ask them to give you some refrences of the business that are processing their cards with them and do the inquiry, you will for sure come to a better conclusion, that's what i did, before signing up with collective pos i asked them to give me some refrences of the companies that are working with them, and i did enquire and i heard everything good about them, See everyone's situation is different, so we cannot only blame the company off course there has to be some mistake done by the merchant as well.

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purple111
Toronto, CA
Jul 17, 2010 8:05 pm EDT
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Sandra15 is an account created by Collective POS. They are still lying! I hope this company will go out of business.

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Collective Pos Lying and over charging

I was in the market some time back for credit card processing company and got in touch with Collective POS they promised best prices etc..
I wish I had recorded my conversations with the sales person...total lying and cheating...
Here is a summary of what I was told and what I was billed
First and foremost they said there would be $6.95 charge per month...for access to customer support centre and it is there in the contract which i signed...soon after I signed all the credit card processing is done by a company called ELEVON and they started charging another 6.95 ...which I have not signed for I call them they say call Collective I call collective and they say...that is Elevon charges
...when I signed the contract the sales person said that minimum I had to process $20 to avoid penalty nd I had made it very clear what my avg sales volume was now I am being billed $ 20 in fees per month although I have process over $500 and shamelessly they are telling me that unless I have 200 transactions I would be billed this amnount...again i said where is this in the contract -not in the contract but minimum 20 means that...
Next when i was given a discount rate for credit card processsing i specifically asked are there any other hidden charges and I was told other than the discount rate no other charges
WHen my statement comes in there are adhoc charges over and above the discount rate and when i inquired i was told that based on the type of card visa or master card these extra charges will appear e.g. points card e WHy should iave to pay extra charges bec of that and why was that not mentioned in the contract or why did the salesman lie when I asked specifically if there will be any additional charges? I whish I had recorded the conversation
Next was batch processing I was told that I would be paying a 10 cent batch processing fee. I specifically asked will there be any fee per transaction of per batch he said no just per batch. Now I am being billing batch close plus per item fees
I am being over billed by $ 60 per month how are these companies allowed to operate in canada is there no consumer protection or accountablity for business?
When I signed I was dealing with collective and now all of sudden call elevon and two compnies have their hands in my pocket
ALL IN ALL COLLECTIVE POS definitely BUYERS BEWARE

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acceptcards
Richmond Hill, CA
Dec 20, 2011 12:56 pm EST

I'm a sales rep for a merchant service provider (I won't say which one because I'm not here to sell). These scams are VERY common for these small white label companies. They will lure you in with low discount rates, but will have hidden monthly fees, setup fees, long contracts & lease contracts with big cancellation fees.

In Canada, you need to be very careful, and only stick with 4 companies. Moneris, Global Payments, TD Merchant Services, or Chase Payment Tech. All the other companies are smaller and will most likely even process through these companies.

You can tell if a merchant services provider is a "white label" company if they offer you lease & purchase options only. They want you to lease the terminal so that you'll be in a long contract with a leasing company. (usually 7 years)

What happens if the terminal breaks down? Odds are, if you leased the terminal, they will make you pay a fine to replace it.
Do yourself a favor, and stick with the big 4. Don't be fooled by low discount rates!

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OPUS Calgary
Calgary, CA
Oct 26, 2011 12:53 am EDT

The 20.00 is the FEES minimun, not your processing minimun! You obviouslyhave NO understanding of what you signed for. Do you really expect they would give the service away?

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purple111
Toronto, CA
Jul 17, 2010 7:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Collective POS are lyars and over charging.
I just had problems with them.

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purple111
Toronto, CA
Jul 17, 2010 7:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Collective POS is fraud. I had problems with them too. They lied to us and charged way more. We had to terminate our contract.

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Sandra15
toronto, CA
Jul 17, 2010 6:03 am EDT

Article 1
The High Contracting Parties undertake to respect and to ensure respect for the present Convention in all circumstances.

Article 2
In addition to the provisions which shall be implemented in peacetime, the present Convention shall apply to all cases of declared war or of any other armed conflict which may arise between two or more of the High Contracting Parties, even if the state of war is not recognized by one of them.

The Convention shall also apply to all cases of partial or total occupation of the territory of a High Contracting Party, even if the said occupation meets with no armed resistance.

Although one of the Powers in conflict may not be a party to the present Convention, the Powers who are parties thereto shall remain bound by it in their mutual relations. They shall furthermore be bound by the Convention in relation to the said Power, if the latter accepts and applies the provisions thereof.

Article 3
In the case of armed conflict not of an international character occurring in the territory of one of the High Contracting Parties, each Party to the conflict shall be bound to apply, as a minimum, the following provisions:

1. Persons taking no active part in the hostilities, including members of armed forces who have laid down their arms and those placed hors de combat by sickness, wounds, detention, or any other cause, shall in all circumstances be treated humanely, without any adverse distinction founded on race, colour, religion or faith, sex, birth or wealth, or any other similar criteria.

To this end, the following acts are and shall remain prohibited at any time and in any place whatsoever with respect to the above-mentioned persons:

( a ) Violence to life and person, in particular murder of all kinds, mutilation, cruel treatment and torture;

( b ) Taking of hostages;

( c ) Outrages upon personal dignity, in particular humiliating and degrading treatment;

( d ) The passing of sentences and the carrying out of executions without previous judgment pronounced by a regularly constituted court, affording all the judicial guarantees which are recognized as indispensable by civilized peoples.

2. The wounded and sick shall be collected and cared for.

An impartial humanitarian body, such as the International Committee of the Red Cross, may offer its services to the Parties to the conflict.

The Parties to the conflict should further endeavour to bring into force, by means of special agreements, all or part of the other provisions of the present Convention.

The application of the preceding provisions shall not affect the legal status of the Parties to the conflict.

Article 4
Persons protected by the Convention are those who, at a given moment and in any manner whatsoever, find themselves, in case of a conflict or occupation, in the hands of a Party to the conflict or Occupying Power of which they are not nationals.

Nationals of a State which is not bound by the Convention are not protected by it. Nationals of a neutral State who find themselves in the territory of a belligerent State, and nationals of a co-belligerent State, shall not be regarded as protected persons while the State of which they are nationals has normal diplomatic representation in the State in whose hands they are.

The provisions of Part II are, however, wider in application, as defined in Article 13.

Persons protected by the Geneva Convention for the Amelioration of the Condition of the Wounded and Sick in Armed Forces in the Field of August 12, 1949, or by the Geneva Convention for the Amelioration of the Condition of Wounded, Sick and Shipwrecked Members of Armed Forces at Sea of August 12, 1949, or by the Geneva Convention relative to the Treatment of Prisoners of War of August 12, 1949, shall not be considered as protected persons within the meaning of the present Convention.

Article 5
Where, in the territory of a Party to the conflict, the latter is satisfied that an individual protected person is definitely suspected of or engaged in activities hostile to the security of the State, such individual person shall not be entitled to claim such rights and privileges under the present Convention as would, if exercised in the favour of such individual person, be prejudicial to the security of such State.

Where in occupied territory an individual protected person is detained as a spy or saboteur, or as a person under definite suspicion of activity hostile to the security of the Occupying Power, such person shall, in those cases where absolute military security so requires, be regarded as having forfeited rights of communication under the present Convention.

In each case, such persons shall nevertheless be treated with humanity, and in case of trial, shall not be deprived of the rights of fair and regular trial prescribed by the present Convention. They shall also be granted the full rights and privileges of a protected person under the present Convention at the earliest date consistent with the security of the State or Occupying Power, as the case may be.

Article 6
The present Convention shall apply from the outset of any conflict or occupation mentioned in Article 2.

In the territory of Parties to the conflict, the application of the present Convention shall cease on the general close of military operations.

In the case of occupied territory, the application of the present Convention shall cease one year after the general close of military operations; however, the Occupying Power shall be bound, for the duration of the occupation, to the extent that such Power exercises the functions of government in such territory, by the provisions of the following Articles of the present Convention: 1 to 12, 27, 29 to 34, 47, 49, 51, 52, 53, 59, 61 to 77, and 143.

Protected persons whose release, repatriation or re-establishment may take place after such dates shall meanwhile continue to benefit by the present Convention.

Article 7
In addition to the agreements expressly provided for in Articles 11, 14, 15, 17, 36, 108, 109, 132, 133 and 149, the High Contracting Parties may conclude other special agreements for all matters concerning which they may deem it suitable to make separate provision. No special agreement shall adversely affect the situation of protected persons, as defined by the present Convention, nor restrict the rights which it confers upon them.

Protected persons shall continue to have the benefit of such agreements as long as the Convention is applicable to them, except where express provisions to the contrary are contained in the aforesaid or in subsequent agreements, or where more favourable measures have been taken with regard to them by one or other of the Parties to the conflict.

Article 8
Protected persons may in no circumstances renounce in part or in entirety the rights secured to them by the present Convention, and by the special agreements referred to in the foregoing Article, if such there be.

Article 9
The present Convention shall be applied with the cooperation and under the scrutiny of the Protecting Powers whose duty it is to safeguard the interests of the Parties to the conflict. For this purpose, the Protecting Powers may appoint, apart from their diplomatic or consular staff, delegates from amongst their own nationals or the nationals of other neutral Powers. The said delegates shall be subject to the approval of the Power with which they are to carry out their duties.

The Parties to the conflict shall facilitate to the greatest extent possible the task of the representatives or delegates of the Protecting Powers.

The representatives or delegates of the Protecting Powers shall not in any case exceed their mission under the present Convention. They shall, in particular, take account of the imperative necessities of security of the State wherein they carry out their duties.

Article 10
The provisions of the present Convention constitute no obstacle to the humanitarian activities which the International Committee of the Red Cross or any other impartial humanitarian organization may, subject to the consent of the Parties to the conflict concerned, undertake for the protection of civilian persons and for their relief.

Article 11
The High Contracting Parties may at any time agree to entrust to an organization which offers all guarantees of impartiality and efficacy the duties incumbent on the Protecting Powers by virtue of the present Convention.

When persons protected by the present Convention do not benefit or cease to benefit, no matter for what reason, by the activities of a Protecting Power or of an organization provided for in the first paragraph above, the Detaining Power shall request a neutral State, or such an organization, to undertake the functions performed under the present Convention by a Protecting Power designated by the Parties to a conflict.

If protection cannot be arranged accordingly, the Detaining Power shall request or shall accept, subject to the provisions of this Article, the offer of the services of a humanitarian organization, such as the International Committee of the Red Cross, to assume the humanitarian functions performed by Protecting Powers under the present Convention.

Any neutral Power, or any organization invited by the Power concerned or offering itself for these purposes, shall be required to act with a sense of responsibility towards the Party to the conflict on which persons protected by the present Convention depend, and shall be required to furnish sufficient assurances that it is in a position to undertake the appropriate functions and to discharge them impartially.

No derogation from the preceding provisions shall be made by special agreements between Powers one of which is restricted, even temporarily, in its freedom to negotiate with the other Power or its allies by reason of military events, more particularly where the whole, or a substantial part, of the territory of the said Power is occupied.

Whenever in the present Convention mention is made of a Protecting Power, such mention applies to substitute organizations in the sense of the present Article.

The provisions of this Article shall extend and be adapted to cases of nationals of a neutral State who are in occupied territory or who find themselves in the territory of a belligerent State with which the State of which they are nationals has not normal diplomatic representation.

Article 12
In cases where they deem it advisable in the interest of protected persons, particularly in cases of disagreement between the Parties to the conflict as to the application or interpretation of the provisions of the present Convention, the Protecting Powers shall lend their good offices with a view to settling the disagreement.

For this purpose, each of the Protecting Powers may, either at the invitation of one Party or on its own initiative, propose to the Parties to the conflict a meeting of their representatives, and in particular of the authorities responsible for protected persons, possibly on neutral territory suitably chosen. The Parties to the conflict shall be bound to give effect to the proposals made to them for this purpose. The Protecting Powers may, if necessary, propose for approval by the Parties to the conflict, a person belonging to a neutral Power or delegated by the International Committee of the Red Cross who shall be invited to take part in such a meeting.

Part II
GENERAL PROTECTION OF POPULATIONS AGAINST CERTAIN CONSEQUENCES OF WAR
Article 13
The provisions of Part II cover the whole of the populations of the countries in conflict, without any adverse distinction based, in particular, on race, nationality, religion or political opinion, and are intended to alleviate the sufferings caused by war.

Article 14
In time of peace, the High Contracting Parties and, after the outbreak of hostilities, the Parties thereto, may establish in their own territory and, if the need arises, in occupied areas, hospital and safety zones and localities so organized as to protect from the effects of war, wounded, sick and aged persons, children under fifteen, expectant mothers and mothers of children under seven.

Upon the outbreak and during the course of hostilities, the Parties concerned may conclude agreements on mutual recognition of the zones and localities they have created. They may for this purpose implement the provisions of the Draft Agreement annexed to the present Convention, with such amendments as they may consider necessary.

The Protecting Powers and the International Committee of the Red Cross are invited to lend their good offices in order to facilitate the institution and recognition of these hospital and safety zones and localities.

Article 15
Any Party to the conflict may, either directly or through a neutral State or some humanitarian organization, propose to the adverse Party to establish, in the regions where fighting is taking place, neutralized zones intended to shelter from the effects of war the following persons, without distinction:

( a ) Wounded and sick combatants or non-combatants;

( b ) Civilian persons who take no part in hostilities, and who, while they reside in the zones, perform no work of a military character.

When the Parties concerned have agreed upon the geographical position, administration, food supply and supervision of the proposed neutralized zone, a written agreement shall be concluded and signed by the representatives of the Parties to the conflict. The agreement shall fix the beginning and the duration of the neutralization of the zone.

Article 16
The wounded and sick, as well as the infirm, and expectant mothers, shall be the object of particular protection and respect.

As far as military considerations allow, each Party to the conflict shall facilitate the steps taken to search for the killed and wounded, to assist the shipwrecked and other persons exposed to grave danger, and to protect them against pillage and ill-treatment.

Article 17
The Parties to the conflict shall endeavour to conclude local agreements for the removal from besieged or encircled areas, of wounded, sick, infirm, and aged persons, children and maternity cases, and for the passage of ministers of all religions, medical personnel and medical equipment on their way to such areas.

Article 18
Civilian hospitals organized to give care to the wounded and sick, the infirm and maternity cases, may in no circumstances be the object of attack, but shall at all times be respected and protected by the Parties to the conflict.

States which are Parties to a conflict shall provide all civilian hospitals with certificates showing that they are civilian hospitals and that the buildings which they occupy are not used for any purpose which would deprive these hospitals of protection in accordance with Article 19.

Civilian hospitals shall be marked by means of the emblem provided for in Article 38 of the Geneva Convention for the Amelioration of the Condition of the Wounded and Sick in Armed Forces in the Field of August 12, 1949, but only if so authorized by the State.

The Parties to the conflict shall, in so far as military considerations permit, take the necessary steps to make the distinctive emblems indicating civilian hospitals clearly visible to the enemy land, air and naval forces in order to obviate the possibility of any hostile action.

In view of the dangers to which hospitals may be exposed by being close to military objectives, it is recommended that such hospitals be situated as far as possible from such objectives.

Article 19
The protection to which civilian hospitals are entitled shall not cease unless they are used to commit, outside their humanitarian duties, acts harmful to the enemy. Protection may, however, cease only after due warning has been given, naming, in all appropriate cases, a reasonable time limit, and after such warning has remained unheeded.

The fact that sick or wounded members of the armed forces are nursed in these hospitals, or the presence of small arms and ammunition taken from such combatants which have not yet been handed to the proper service, shall not be considered to be acts harmful to the enemy.

Article 20
Persons regularly and solely engaged in the operation and administration of civilian hospitals, including the personnel engaged in the search for, removal and transporting of and caring for wounded and sick civilians, the infirm and maternity cases, shall be respected and protected.

In occupied territory and in zones of military operations, the above personnel shall be recognizable by means of an identity card certifying their status, bearing the photograph of the holder and embossed with the stamp of the responsible authority, and also by means of a stamped, water-resistant armlet which they shall wear on the left arm while carrying out their duties. This armlet shall be issued by the State and shall bear the emblem provided for in Article 38 of the Geneva Convention for the Amelioration of the Condition of the Wounded and Sick in Armed Forces in the Field of August 12, 1949.

Other personnel who are engaged in the operation and administration of civilian hospitals shall be entitled to respect and protection and to wear the armlet, as provided in and under the conditions prescribed in this Article, while they are employed on such duties. The identity card shall state the duties on which they are employed.

The management of each hospital shall at all times hold at the disposal of the competent national or occupying authorities an up-to-date list of such personnel.

Article 21
Convoys of vehicles or hospital trains on land or specially provided vessels on sea, conveying wounded and sick civilians, the infirm and maternity cases, shall be respected and protected in the same manner as the hospitals provided for in Article 18, and shall be marked, with the consent of the State, by the display of the distinctive emblem provided for in Article 38 of the Geneva Convention for the Amelioration of the Condition of the Wounded and Sick in Armed Forces in the Field of August 12, 1949.

Article 22
Aircraft exclusively employed for the removal of wounded and sick civilians, the infirm and maternity cases, or for the transport of medical personnel and equipment, shall not be attacked, but shall be respected while flying at heights, times and on routes specifically agreed upon between all the Parties to the conflict concerned.

They may be marked with the distinctive emblem provided for in Article 38 of the Geneva Convention for the Amelioration of the Condition of the Wounded and Sick in Armed Forces in the Field of August 12, 1949.

Unless agreed otherwise, flights over enemy or enemy-occupied territory are prohibited.

Such aircraft shall obey every summons to land. In the event of a landing thus imposed, the aircraft with its occupants may continue its flight after examination, if any.

Article 23
Each High Contracting Party shall allow the free passage of all consignments of medical and hospital stores and objects necessary for religious worship intended only for civilians of another High Contracting Party, even if the latter is its adversary. It shall likewise permit the free passage of all consignments of essential foodstuffs, clothing and tonics intended for children under fifteen, expectant mothers and maternity cases.

The obligation of a High Contracting Party to allow the free passage of the consignments indicated in the preceding paragraph is subject to the condition that this Party is satisfied that there are no serious reasons for fearing:

( a ) That the consignments may be diverted from their destination;

( b ) That the control may not be effective; or

( c ) That a definite advantage may accrue to the military efforts or economy of the enemy through the substitution of the above-mentioned consignments for goods which would otherwise be provided or produced by the enemy or through the release of such material, services or facilities as would otherwise be required for the production of such goods.

The Power which allows the passage of the consignments indicated in the first paragraph of this Article may make such permission conditional on the distribution to the persons benefited thereby being made under the local supervision of the Protecting Powers.

Such consignments shall be forwarded as rapidly as possible, and the Power which permits their free passage shall have the right to prescribe the technical arrangements under which such passage is allowed.

Article 24
The Parties to the conflict shall take the necessary measures to ensure that children under fifteen, who are orphaned or are separated from their families as a result of the war, are not left to their own resources, and that their maintenance, the exercise of their religion and their education are facilitated in all circumstances. Their education shall, as far as possible, be entrusted to persons of a similar cultural tradition.

The Parties to the conflict shall facilitate the reception of such children in a neutral country for the duration of the conflict with the consent of the Protecting Power, if any, and under due safeguards for the observance of the principles stated in the first paragraph.

They shall, furthermore, endeavour to arrange for all children under twelve to be identified by the wearing of identity discs, or by some other means.

Article 25
All persons in the territory of a Party to the conflict, or in a territory occupied by it, shall be enabled to give news of a strictly personal nature to members of their families, wherever they may be, and to receive news from them. This correspondence shall be forwarded speedily and without undue delay.

If, as a result of circumstances, it becomes difficult or impossible to exchange family correspondence by the ordinary post, the Parties to the conflict concerned shall apply to a neutral intermediary, such as the Central Agency provided for in Article 140, and shall decide in consultation with it how to ensure the fulfilment of their obligations under the best possible conditions, in particular with the cooperation of the National Red Cross (Red Crescent, Red Lion and Sun) Societies.

If the Parties to the conflict deem it necessary to restrict family correspondence, such restrictions shall be confined to the compulsory use of standard forms containing twenty-five freely chosen words, and to the limitation of the number of these forms despatched to one each month.

Article 26
Each Party to the conflict shall facilitate enquiries made by members of families dispersed owing to the war, with the object of renewing contact with one another and of meeting, if possible. It shall encourage, in particular, the work of organizations engaged on this task provided they are acceptable to it and conform to its security regulations.

Part III
STATUS AND TREATMENT OF PROTECTED PERSONS
Section I
Provisions common to the territories of the Parties to the conflict and to occupied territories

Article 27
Protected persons are entitled, in all circumstances, to respect for their persons, their honour, their family rights, their religious convictions and practices, and their manners and customs. They shall at all times be humanely treated, and shall be protected especially against all acts of violence or threats thereof and against insults and public curiosity.

Women shall be especially protected against any attack on their honour, in particular against rape, enforced prostitution, or any form of indecent assault.

Without prejudice to the provisions relating to their state of health, age and sex, all protected persons shall be treated with the same consideration by the Party to the conflict in whose power they are, without any adverse distinction based, in particular, on race, religion or political opinion.

However, the Parties to the conflict may take such measures of control and security in regard to protected persons as may be necessary as a result of the war.

Article 28
The presence of a protected person may not be used to render certain points or areas immune from military operations.

Article 29
The Party to the conflict in whose hands protected persons may be is responsible for the treatment accorded to them by its agents, irrespective of any individual responsibility which may be incurred.

Article 30
Protected persons shall have every facility for making application to the Protecting Powers, the International Committee of the Red Cross, the National Red Cross (Red Crescent, Red Lion and Sun) Society of the country where they may be, as well as to any organization that might assist them.

These several organizations shall be granted all facilities for that purpose by the authorities, within the bounds set by military or security considerations.

Apart from the visits of the delegates of the Protecting Powers and of the International Committee of the Red Cross, provided for by Article 143, the Detaining or Occupying Powers shall facilitate as much as possible visits to protected persons by the representatives of other organizations whose object is to give spiritual aid or material relief to such persons.

Article 31
No physical or moral coercion shall be exercised against protected persons, in particular to obtain information from them or from third parties.

Article 32
The High Contracting Parties specifically agree that each of them is prohibited from taking any measure of such a character as to cause the physical suffering or extermination of protected persons in their hands. This prohibition applies not only to murder, torture, corporal punishment, mutilation and medical or scientific experiments not necessitated by the medical treatment of a protected person but also to any other measures of brutality whether applied by civilian or military agents.

Article 33
No protected person may be punished for an offence he or she has not personally committed. Collective penalties and likewise all measures of intimidation or of terrorism are prohibited.

Pillage is prohibited.

Reprisals against protected persons and their property are prohibited.

Article 34

The taking of hostages is prohibited.

Section II

Aliens in the territory of a Party to the conflict

Article 35

All protected persons who may desire to leave the territory at the outset of, or during a conflict, shall be entitled to do so, unless their departure is contrary to the national interests of the State. The applications of such persons to leave shall be decided in accordance with regularly established procedures and the decision shall be taken as rapidly as possible. Those persons permitted to leave may provide themselves with the necessary funds for their journey and take with them a reasonable amount of their effects and articles of personal use.

If any such person is refused permission to leave the territory, he shall be entitled to have such refusal reconsidered as soon as possible by an appropriate court or administrative board designated by the Detaining Power for that purpose.

Upon request, representatives of the Protecting Power shall, unless reasons of security prevent it, or the persons concerned object, be furnished with the reasons for refusal of any request for permission to leave the territory and be given, as expeditiously as possible, the names of all persons who have been denied permission to leave.

Article 36

Departures permitted under the foregoing Article shall be carried out in satisfactory conditions as regards safety, hygiene, sanitation and food. All costs in connection therewith, from the point of exit in the territory of the Detaining Power, shall be borne by the country of destination, or, in the case of accommodation in a neutral country, by the Power whose nationals are benefited. The practical details of such movements may, if necessary, be settled by special agreements between the Powers concerned.

The foregoing shall not prejudice such special agreements as may be concluded between Parties to the conflict concerning the exchange and repatriation of their nationals in enemy hands.

Article 37

Protected persons who are confined pending proceedings or serving a sentence involving loss of liberty shall during their confinement be humanely treated.

As soon as they are released, they may ask to leave the territory in conformity with the foregoing Articles.

Article 38

With the exception of special measures authorized by the present Convention, in particular by Articles 27 and 41 thereof, the situation of protected persons shall continue to be regulated, in principle, by the provisions concerning aliens in time of peace. In any case, the following rights shall be granted to them:

1. They shall be enabled to receive the individual or collective relief that may be sent to them.

2. They shall, if their state of health so requires, receive medical attention and hospital treatment to the same extent as the nationals of the State concerned.

3. They shall be allowed to practise their religion and to receive spiritual assistance from ministers of their faith.

4. If they reside in an area particularly exposed to the dangers of war, they shall be authorized to move from that area to the same extent as the nationals of the State concerned.

5. Children under fifteen years, pregnant women and mothers of children under seven years shall benefit by any preferential treatment to the same extent as the nationals of the State concerned.

Article 39

Protected persons who, as a result of the war, have lost their gainful employment, shall be granted the opportunity to find paid employment. That opportunity shall, subject to security considerations and to the provisions of Article 40, be equal to that enjoyed by the nationals of the Power in whose territory they are.

Where a Party to the conflict applies to a protected person methods of control which result in his being unable to support himself, and especially if such a person is prevented for reasons of security from finding paid employment on reasonable conditions, the said Party shall ensure his support and that of his dependents.

Protected persons may in any case receive allowances from their country, the Protecting Power, or the relief societies referred to in Article 30.

Article 40

Protected persons may be compelled to work only to the same extent as nationals of the Party to the conflict in whose territory they are.

If protected persons are of enemy nationality, they may only be compelled to do work which is normally necessary to ensure the feeding, sheltering, clothing, transport and health of human beings and which is not directly related to the conduct of military operations.

In the cases mentioned in the two preceding paragraphs, protected persons compelled to work shall have the benefit of the same working conditions and of the same safeguards as national workers, in particular as regards wages, hours of labour, clothing and equipment, previous training and compensation for occupational accidents and diseases.

If the above provisions are infringed, protected persons shall be allowed to exercise their right of complaint in accordance with Article 30.

Article 41

Should the Power in whose hands protected persons may be consider the measures of control mentioned in the present Convention to be inadequate, it may not have recourse to any other measure of control more severe than that of assigned residence or internment, in accordance with the provisions of Articles 42 and 43.

In applying the provisions of Article 39, second paragraph, to the cases of persons required to leave their usual places of residences by virtue of a decision placing them in assigned residence elsewhere. the Detaining Power shall be guided as closely as possible by the standards of welfare set forth in Part III, Section IV of this Convention.

Article 42

The internment or placing in assigned residence of protected persons may be ordered only if the security of the Detaining Power makes it absolutely necessary.

If any person, acting through the representatives of the Protecting Power, voluntarily demands internment, and if his situation renders this step necessary, he shall be interned by the Power in whose hands he may be.

Article 43

Any protected person who has been interned or placed in assigned residence shall be entitled to have such action reconsidered as soon as possible by an appropriate court or administrative board designated by the Detaining Power for that purpose. If the internment or placing in assigned residence is maintained, the court or administrative board shall periodically, and at least twice yearly, give consideration to his or her case, with a view to the favourable amendment of the initial decision, if circumstances permit.

Unless the protected persons concerned object, the Detaining Power shall, as rapidly as possible, give the Protecting Power the names of any protected persons who have been interned or subjected to assigned residence, or who have been released from internment or assigned residence. The decisions of the courts or boards mentioned in the first paragraph of the present Article shall also, subject to the same conditions, be notified as rapidly as possible to the Protecting Power.

Article 44

In applying the measures of control mentioned in the present Convention, the Detaining Power shall not treat as enemy aliens exclusively on the basis of their nationality de jure of an enemy State, refugees who do not, in fact, enjoy the protection of any government.

Article 45

Protected persons shall not be transferred to a Power which is not a party to the Convention.

This provision shall in no way constitute an obstacle to the repatriation of protected persons, or to their return to their country of residence after the cessation of hostilities.

Protected persons may be transferred by the Detaining Power only to a Power which is a party to the present Convention and after the Detaining Power has satisfied itself of the willingness and ability of such transferee Power to apply the present Convention. If protected persons are transferred under such circumstances, responsibility for the application of the present Convention rests on the Power accepting them, while they are in its custody. Nevertheless, if that Power fails to carry out the provisions of the present Convention in any important respect, the Power by which the protected persons were transferred shall, upon being so notified by the Protecting Power, take effective measures to correct the situation or shall request the return of the protected persons. Such request must be complied with.

In no circumstances shall a protected person be transferred to a country where he or she may have reason to fear persecution for his or her political opinions or religious beliefs.

The provisions of this Article do not constitute an obstacle to the extradition, in pursuance of extradition treaties concluded before the outbreak of hostilities, of protected persons accused of offences against ordinary criminal law.

Article 46

In so far as they have not been previously withdrawn, restrictive measures taken regarding protected persons shall be cancelled as soon as possible after the close of hostilities.

Restrictive measures affecting their property shall be cancelled, in accordance with the law of the Detaining Power, as soon as possible after the close of hostilities.

Section III

Occupied territories

Article 47

Protected persons who are in occupied territory shall not be deprived, in any case or in any manner whatsoever, of the benefits of the present Convention by any change introduced, as the result of the occupation of a territory, into the institutions or government of the said territory, nor by any agreement concluded between the authorities of the occupied territories and the Occupying Power, nor by any annexation by the latter of the whole or part of the occupied territory.

Article 48

Protected persons who are not nationals of the Power whose territory is occupied may avail themselves of the right to leave the territory subject to the provisions of Article 35, and decisions thereon shall be taken according to the procedure which the Occupying Power shall establish in accordance with the said Article.

Article 49

Individual or mass forcible transfers, as well as deportations of protected persons from occupied territory to the territory of the Occupying Power or to that of any other country, occupied or not, are prohibited, regardless of their motive.

Nevertheless, the Occupying Power may undertake total or partial evacuation of a given area if the security of the population or imperative military reasons so demand. Such evacuations may not involve the displacement of protected persons outside the bounds of the occupied territory except when for material reasons it is impossible to avoid such displacement. Persons thus evacuated shall be transferred back to their s as soon as hostilities in the area in question have ceased.

The Occupying Power undertaking such transfers or evacuations shall ensure, to the greatest practicable extent, that proper accommodation is provided to receive the protected persons, that the removals are effected in satisfactory conditions of hygiene, health, safety and nutrition, and that members of the same family are not separated.

The Protecting Power shall be informed of any transfers and evacuations as soon as they have taken place.

The Occupying Power shall not detain protected persons in an area particularly exposed to the dangers of war unless the security of the population or imperative military reasons so demand.

The Occupying Power shall not deport or transfer parts of its own civilian population into the territory it occupies.

Article 50

The Occupying Power shall, with the cooperation of the national and local authorities, facilitate the proper working of all institutions devoted to the care and education of children.

The Occupying Power shall take all necessary steps to facilitate the identification of children and the registration of their parentage. It may not, in any case, change their personal status, nor enlist them in formations or organizations subordinate to it.

Should the local institutions be inadequate for the purpose, the Occupying Power shall make arrangements for the maintenance and education, if possible by persons of their own nationality, language and religion, of children who are orphaned or separated from their parents as a result of the war and who cannot be adequately cared for by a near relative or friend.

A special section of the Bureau set up in accordance with Article 136 shall be responsible for taking all necessary steps to identify children whose identity is in doubt. Particulars of their parents or other near relatives should always be recorded if available.

The Occupying Power shall not hinder the application of any preferential measures in regard to food, medical care and protection against the effects of war, which may have been adopted prior to the occupation in favour of children under fifteen years, expectant mothers, and mothers of children under seven years.

Article 51

The Occupying Power may not compel protected persons to serve in its armed or auxiliary forces. No pressure or propaganda which aims at securing voluntary enlistment is permitted.

The Occupying Power may not compel protected persons to work unless they are over eighteen years of age, and then only on work which is necessary either for the needs of the army of occupation, or for the public utility services, or for the feeding, sheltering, clothing, transportation or health of the population of the occupied country. Protected persons may not be compelled to undertake any work which would involve them in the obligation of taking part in military operations. The Occupying Power may not compel protected persons to employ forcible means to ensure the security of the installations where they are performing compulsory labour.

The work shall be carried out only in the occupied territory where the persons whose services have been requisitioned are. Every such person shall, so far as possible, be kept in his usual place of employment. Workers shall be paid a fair wage and the work shall be proportionate to their physical and intellectual capacities. The legislation in force in the occupied country concerning working conditions, and safeguards as regards, in particular, such matters as wages, hours of work, equipment, preliminary training and compensation for occupational accidents and diseases, shall be applicable to the protected persons assigned to the work referred to in this Article.

In no case shall requisition of labour lead to a mobilization of workers in an organization of a military or semi-military character.

Article 52

No contract, agreement or regulation shall impair the right of any worker, whether voluntary or not and wherever he may be, to apply to the representatives of the Protecting Power in order to request the said Power's intervention.

All measures aiming at creating unemployment or at restricting the opportunities offered to workers in an occupied territory, in order to induce them to work for the Occupying Power, are prohibited.

Article 53

Any destruction by the Occupying Power of real or personal property belonging individually or collectively to private persons, or to the State, or to other public authorities, or to social or cooperative organizations, is prohibited, except where such destruction is rendered absolutely necessary by military operations.

Article 54

The Occupying Power may not alter the status of public officials or judges in the occupied territories, or in any way apply sanctions to or take any measures of coercion or discrimination against them, should they abstain from fulfilling their functions for reasons of conscience.

This prohibition does not prejudice the application of the second paragraph of Article 51. It does not affect the right of the Occupying Power to remove public officials from their posts.

Article 55

To the fullest extent of the means available to it the Occupying Power has the duty of ensuring the food and medical supplies of the population; it should, in particular, bring in the necessary foodstuffs, medical stores and other articles if the resources of the occupied territory are inadequate.

The Occupying Power may not requisition foodstuffs, articles or medical supplies available in the occupied territory, except for use by the occupation forces and administration personnel, and then only if the requirements of the civilian population have been taken into account. Subject to the provisions of other international Conventions, the Occupying Power shall make arrangements to ensure that fair value is paid for any requisitioned goods.

The Protecting Power shall, at any time, be at liberty to verify the state of the food and medical supplies in occupied territories, except where temporary restrictions are made necessary by imperative military requirements.

Article 56

To the fullest extent of the means available to it, the Occupying Power has the duty of ensuring and maintaining, with the cooperation of national and local authorities, the medical and hospital establishments and services, public health and hygiene in the occupied territory, with particular reference to the adoption and application of the prophylactic and preventive measures necessary to combat the spread of contagious diseases and epidemics. Medical personnel of all categories shall be allowed to carry out their duties.

If new hospitals are set up in occupied territory and if the competent organs of the occupied State are not operating there, the occupying authorities shall, if necessary, grant them the recognition provided for in Article 18. In similar circumstances, the occupying authorities shall also grant recognition to hospital personnel and transport vehicles under the provisions of Articles 20 and 21.

In adopting measures of health and hygiene and in their implementation, the Occupying Power shall take into consideration the moral and ethical susceptibilities of the population of the occupied territory.

Article 57

The Occupying Power may requisition civilian hospitals only temporarily and only in cases of urgent necessity for the care of military wounded and sick, and then on condition that suitable arrangements are made in due time for the care and treatment of the patients and for the needs of the civilian population for hospital accommodation.

The material and stores of civilian hospitals cannot be requisitioned so long as they are necessary for the needs of the civilian population.

Article 58

The Occupying Power shall permit ministers of religion to give spiritual assistance to the members of their religious communities.

The Occupying Power shall also accept consignments of books and articles required for religious needs and shall facilitate their distribution in occupied territory.

Article 59

If the whole or part of the population of an occupied territory is inadequately supplied, the Occupying Power shall agree to relief schemes on behalf of the said population, and shall facilitate them by all the means at its disposal.

Such schemes, which may be undertaken either by States or by impartial humanitarian organizations such as the International Committee of the Red Cross, shall consist, in particular, of the provision of consignments of foodstuffs, medical supplies and clothing.

All Contracting Parties shall permit the free passage of these consignments and shall guarantee their protection.

A Power granting free passage to consignments on their way to territory occupied by an adverse Party to the conflict shall, however, have the right to search the consignments, to regulate their passage according to prescribed times and routes, and to be reasonably satisfied through the Protecting Power that these consignments are to be used for the relief of the needy population and are not to be used for the benefit of the Occupying Power.

Article 60

Relief consignments shall in no way relieve the Occupying Power of any of its responsibilities under Articles 55, 56 and 59. The Occupying Power shall in no way whatsoever divert relief consignments from the purpose for which they are intended, except in cases of urgent necessity, in the interests of the population of the occupied territory and with the consent of the Protecting Power.

Article 61

The distribution of the relief consignments referred to in the foregoing Articles shall be carried out with the cooperation and under the supervision of the Protecting Power. This duty may also be delegated, by agreement between the Occupying Power and the Protecting Power, to a neutral Power, to the International Committee of the Red Cross or to any other impartial humanitarian body.

Such consignments shall be exempt in occupied territory from all charges, taxes or customs duties unless these are necessary in the interests of the economy of the territory. The Occupying Power shall facilitate the rapid distribution of these consignments.

All Contracting Parties shall endeavour to permit the transit and transport, free of charge, of such relief consignments on their way to occupied territories.

Article 62

Subject to imperative reasons of security, protected persons in occupied territories shall be permitted to receive the individual relief consignments sent to them.

Article 63

Subject to temporary and exceptional measures imposed for urgent reasons of security by the Occupying Power:

( a ) Recognized National Red Cross (Red Crescent, Red Lion and Sun) Societies shall be able to pursue their activities in accordance with Red Cross principles, as defined by the International Red Cross Conferences. Other relief societies shall be permitted to continue their humanitarian activities under similar conditions;

( b ) The Occupying Power may not require any changes in the personnel or structure of these societies, which would prejudice the aforesaid activities.

The same principles shall apply to the activities and personnel of special organizations of a non-military character, which already exist or which may be established, for the purpose of ensuring the living conditions of the civilian population by the maintenance of the essential public utility services, by the distribution of relief and by the organization of rescues.

Article 64

The penal laws of the occupied territory shall remain in force, with the exception that they may be repealed or suspended by the Occupying Power in cases where they constitute a threat to its security or an obstacle to the application of the present Convention. Subject to the latter consideration and to the necessity for ensuring the effective administration of justice, the tribunals of the occupied territory shall continue to function in respect of all offences covered by the said laws.

The Occupying Power may, however, subject the population of the occupied territory to provisions which are essential to enable the Occupying Power to fulfil its obligations under the present Convention, to maintain the orderly government of the territory, and to ensure the security of the Occupying Power, of the members and property of the occupying forces or administration, and likewise of the establishments and lines of communication used by them.

Article 65

The penal provisions enacted by the Occupying Power shall not come into force before they have been published and brought to the knowledge of the inhabitants in their own language. The effect of these penal provisions shall not be retroactive.

Article 66

In case of a breach of the penal provisions promulgated by it by virtue of the second paragraph of Article 64, the Occupying Power may hand over the accused to its properly constituted, non-political military courts, on condition that the said courts sit in the occupied country. Courts of appeal shall preferably sit in the occupied country.

Article 67

The courts shall apply only those provisions of law which were applicable prior to the offence, and which are in accordance with general principles of law, in particular the principle that the penalty shall be proportionate to the offence. They shall take into consideration the fact that the accused is not a national of the Occupying Power.

Article 68

Protected persons who commit an offence which is solely intended to harm the Occupying Power, but which does not constitute an attempt on the life or limb of members of the occupying forces or administration, nor a grave collective danger, nor seriously damage the property of the occupying forces or administration or the installations used by them, shall be liable to internment or simple imprisonment, provided the duration of such internment or imprisonment is proportionate to the offence committed. Furthermore, internment or imprisonment shall, for such offences, be the only measure adopted for depriving protected persons of liberty. The courts provided for under Article 66 of the present Convention may at their discretion convert a sentence of imprisonment to one of internment for the same period.

The penal provisions promulgated by the Occupying Power in accordance with Articles 64 and 65 may impose the death penalty on a protected person only in cases where the person is guilty of espionage, of serious acts of sabotage against the military installations of the Occupying Power or of intentional offences which have caused the death of one or more persons, provided that such offences were punishable by death under the law of the occupied territory in force before the occupation began.

The death penalty may not be pronounced against a protected person unless the attention of the court has been particularly called to the fact that, since the accused is not a national of the Occupying Power, he is not bound to it by any duty of allegiance.

In any case, the death penalty may not be pronounced against a protected person who was under eighteen years of age at the time of the offence.

Article 69

In all cases, the duration of the period during which a protected person accused of an offence is under arrest awaiting trial or punishment shall be deducted from any period of imprisonment awarded.

Article 70

Protected persons shall not be arrested, prosecuted or convicted by the Occupying Power for acts committed or for opinions expressed before the occupation, or during a temporary interruption thereof, with the exception of breaches of the laws and customs of war.

Nationals of the Occupying Power who, before the outbreak of hostilities, have sought refuge in the territory of the occupied State, shall not be arrested, prosecuted, convicted or deported from the occupied territory, except for offences committed after the outbreak of hostilities, or for offences under common law committed before the outbreak of hostilities which, according to the law of the occupied State, would have justified extradition in time of peace.

Article 71

No sentence shall be pronounced by the competent courts of the Occupying Power except after a regular trial.

Accused persons who are prosecuted by the Occupying Power shall be promptly informed, in writing, in a language which they understand, of the particulars of the charges preferred against them, and shall be brought to trial as rapidly as possible. The Protecting Power shall be informed of all proceedings instituted by the Occupying Power against protected persons in respect of charges involving the death penalty or imprisonment for two years or more; it shall be enabled, at any time, to obtain information regarding the state of such proceedings. Furthermore, the Protecting Power shall be entitled, on request, to be furnished with all particulars of these and of any other proceedings instituted by the Occupying Power against protected persons.

The notification to the Protecting Power, as provided for in the second paragraph above, shall be sent immediately, and shall in any case reach the Protecting Power three weeks before the date of the first hearing. Unless, at the opening of the trial, evidence is submitted that the provisions of this Article are fully complied with, the trial shall not proceed. The notification shall include the following particulars:

( a ) Description of the accused;

( b ) Place of residence or detention;

( c ) Specification of the charge or charges (with mention of the penal provisions under which it is brought);

( d ) Designation of the court which will hear the case;

( e ) Place and date of the first hearing.

Article 72

Accused persons shall have the right to present evidence necessary to their defence and may, in particular, call witnesses. They shall have the right to be assisted by a qualified advocate or counsel of their own choice, who shall be able to visit them freely and shall enjoy the necessary facilities for preparing the defence.

Failing a choice by the accused, the Protecting Power may provide him with an advocate or counsel. When an accused person has to meet a serious charge and the Protecting Power is not functioning, the Occupying Power, subject to the consent of the accused, shall provide an advocate or counsel.

Accused persons shall, unless they freely waive such assistance, be aided by an interpreter, both during preliminary investigation and during the hearing in court. They shall have the right at any time to object to the interpreter and to ask for his replacement.

Article 73

A convicted person shall have the right of appeal provided for by the laws applied by the court. He shall be fully informed of his right to appeal or petition and of the time limit within which he may do so.

The penal procedure provided in the present Section shall apply, as far as it is applicable, to appeals. Where the laws applied by the Court make no provision for appeals, the convicted person shall have the right to petition against the finding and sentence to the competent authority of the Occupying Power.

Article 74

Representatives of the Protecting Power shall have the right to attend the trial of any protected person, unless the hearing has, as an exceptional measure, to be held in camera in the interests of the security of the Occupying Power, which shall then notify the Protecting Power. A notification in respect of the date and place of trial shall be sent to the Protecting Power.

Any judgment involving a sentence of death, or imprisonment for two years or more, shall be communicated, with the relevant grounds, as rapidly as possible to the Protecting Power. The notification shall contain a reference to the notification made under Article 71, and, in the case of sentences of imprisonment, the name of the place where the sentence is to be served. A record of judgments other than those referred to above shall be kept by the court and shall be open to inspection by representatives of the Protecting Power. Any period allowed for appeal in the case of sentences involving the death penalty, or imprisonment for two years or more, shall not run until notification of judgment has been received by the Protecting Power.

Article 75

In no case shall persons condemned to death be deprived of the right of petition for pardon or reprieve.

No death sentence shall be carried out before the expiration of a period of at least six months from the date of receipt by the Protecting Power of the notification of the final judgment confirming such death sentence, or of an order denying pardon or reprieve.

The six months period of suspension of the death sentence herein prescribed may be reduced in individual cases in circumstances of grave emergency involving an organized threat to the security of the Occupying Power or its forces, provided always that the Protecting Power is notified of such reduction and is given reasonable time and opportunity to make representations to the competent occupying authorities in respect of such death sentences.

Article 76

Protected persons accused of offences shall be detained in the occupied country, and if convicted they shall serve their sentences therein. They shall, if possible, be separated from other detainees and shall enjoy conditions of food and hygiene which will be sufficient to keep them in good health, and which will be at least equal to those obtaining in prisons in the occupied country.

They shall receive the medical attention required by their state of health.

They shall also have the right to receive any spiritual assistance which they may require.

Women shall be confined in separate quarters and shall be under the direct supervision of women.

Proper regard shall be paid to the special treatment due to minors.

Protected persons who are detained shall have the right to be visited by delegates of the Protecting Power and of the International Committee of the Red Cross, in accordance with the provisions of Article 143.

Such persons shall have the right to receive at least one relief parcel monthly.

Article 77

Protected persons who have been accused of offences or convicted by the courts in occupied territory shall be handed over at the close of occupation, with the relevant records, to the authorities of the liberated territory.

Article 78

If the Occupying Power considers it necessary, for imperative reasons of security, to take safety measures concerning protected persons, it may, at the most, subject them to assigned residence or to internment.

Decisions regarding such assigned residence or internment shall be made according to a regular procedure to be prescribed by the Occupying Power in accordance with the provisions of the present Convention. This procedure shall include the right of appeal for the parties concerned. Appeals shall be decided with the least possible delay. In the event of the decision being upheld, it shall be subject to periodical review, if possible every six months, by a competent body set up by the said Power.

Protected persons made subject to assigned residence and thus required to leave their s shall enjoy the full benefit of Article 39 of the present Convention.

Section IV

Regulations for the treatment of internees

Chapter I

General provisions

Article 79

The Parties to the conflict shall not intern protected persons, except in accordance with the provisions of Articles 41, 42, 43, 68 and 78.

Article 80

Internees shall retain their full civil capacity and shall exercise such attendant rights as may be compatible with their status.

Article 81

Parties to the conflict who intern protected persons shall be bound to provide free of charge for their maintenance, and to grant them also the medical attention required by their state of health.

No deduction from the allowances, salaries or credits due to the internees shall be made for the repayment of these costs.

The Detaining Power shall provide for the support of those depen

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Collective Pos COLLECTIVE POS

I have had nothing but the best experience from this company. I believe anyone complaining on this board is either a disgruntled ex employee, or even worse, a competitor that cannot handle their low rates and amazing customer service. I have been with them for years, and their lifetime warranty on equipment, and lowest rates guaranteed have always been honored. their sales reps are always available to assist, and their attention to detail surpasses any other company out there. I truly believe that a company with an A- with the BBB would not have this rating should these clearly unfounded complaints were the case. to Sandy, Mike and Sushi, why not disclose who you are if these complaints are true? why hide behind an alias? I understand that as a competitor, it must be frustrating to not have the ability to compete with their rates and exceptional service, but do you not think people will realize on their own this is all you are doing?

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peffer09
, CA
May 07, 2012 4:37 am EDT

I'm glad you have had such a good experience. You must the only one because I am one of countless others that have had nothing but trouble and been the victim of bad information and fraudulent charges. Just google Northern Leasing Company and Collective POS and see how many complaints come up! There was even a class action suit ruled against them in New York.

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Sandra15
toronto, CA
Jul 17, 2010 6:03 am EDT

Article 1
The High Contracting Parties undertake to respect and to ensure respect for the present Convention in all circumstances.

Article 2
In addition to the provisions which shall be implemented in peacetime, the present Convention shall apply to all cases of declared war or of any other armed conflict which may arise between two or more of the High Contracting Parties, even if the state of war is not recognized by one of them.

The Convention shall also apply to all cases of partial or total occupation of the territory of a High Contracting Party, even if the said occupation meets with no armed resistance.

Although one of the Powers in conflict may not be a party to the present Convention, the Powers who are parties thereto shall remain bound by it in their mutual relations. They shall furthermore be bound by the Convention in relation to the said Power, if the latter accepts and applies the provisions thereof.

Article 3
In the case of armed conflict not of an international character occurring in the territory of one of the High Contracting Parties, each Party to the conflict shall be bound to apply, as a minimum, the following provisions:

1. Persons taking no active part in the hostilities, including members of armed forces who have laid down their arms and those placed hors de combat by sickness, wounds, detention, or any other cause, shall in all circumstances be treated humanely, without any adverse distinction founded on race, colour, religion or faith, sex, birth or wealth, or any other similar criteria.

To this end, the following acts are and shall remain prohibited at any time and in any place whatsoever with respect to the above-mentioned persons:

( a ) Violence to life and person, in particular murder of all kinds, mutilation, cruel treatment and torture;

( b ) Taking of hostages;

( c ) Outrages upon personal dignity, in particular humiliating and degrading treatment;

( d ) The passing of sentences and the carrying out of executions without previous judgment pronounced by a regularly constituted court, affording all the judicial guarantees which are recognized as indispensable by civilized peoples.

2. The wounded and sick shall be collected and cared for.

An impartial humanitarian body, such as the International Committee of the Red Cross, may offer its services to the Parties to the conflict.

The Parties to the conflict should further endeavour to bring into force, by means of special agreements, all or part of the other provisions of the present Convention.

The application of the preceding provisions shall not affect the legal status of the Parties to the conflict.

Article 4
Persons protected by the Convention are those who, at a given moment and in any manner whatsoever, find themselves, in case of a conflict or occupation, in the hands of a Party to the conflict or Occupying Power of which they are not nationals.

Nationals of a State which is not bound by the Convention are not protected by it. Nationals of a neutral State who find themselves in the territory of a belligerent State, and nationals of a co-belligerent State, shall not be regarded as protected persons while the State of which they are nationals has normal diplomatic representation in the State in whose hands they are.

The provisions of Part II are, however, wider in application, as defined in Article 13.

Persons protected by the Geneva Convention for the Amelioration of the Condition of the Wounded and Sick in Armed Forces in the Field of August 12, 1949, or by the Geneva Convention for the Amelioration of the Condition of Wounded, Sick and Shipwrecked Members of Armed Forces at Sea of August 12, 1949, or by the Geneva Convention relative to the Treatment of Prisoners of War of August 12, 1949, shall not be considered as protected persons within the meaning of the present Convention.

Article 5
Where, in the territory of a Party to the conflict, the latter is satisfied that an individual protected person is definitely suspected of or engaged in activities hostile to the security of the State, such individual person shall not be entitled to claim such rights and privileges under the present Convention as would, if exercised in the favour of such individual person, be prejudicial to the security of such State.

Where in occupied territory an individual protected person is detained as a spy or saboteur, or as a person under definite suspicion of activity hostile to the security of the Occupying Power, such person shall, in those cases where absolute military security so requires, be regarded as having forfeited rights of communication under the present Convention.

In each case, such persons shall nevertheless be treated with humanity, and in case of trial, shall not be deprived of the rights of fair and regular trial prescribed by the present Convention. They shall also be granted the full rights and privileges of a protected person under the present Convention at the earliest date consistent with the security of the State or Occupying Power, as the case may be.

Article 6
The present Convention shall apply from the outset of any conflict or occupation mentioned in Article 2.

In the territory of Parties to the conflict, the application of the present Convention shall cease on the general close of military operations.

In the case of occupied territory, the application of the present Convention shall cease one year after the general close of military operations; however, the Occupying Power shall be bound, for the duration of the occupation, to the extent that such Power exercises the functions of government in such territory, by the provisions of the following Articles of the present Convention: 1 to 12, 27, 29 to 34, 47, 49, 51, 52, 53, 59, 61 to 77, and 143.

Protected persons whose release, repatriation or re-establishment may take place after such dates shall meanwhile continue to benefit by the present Convention.

Article 7
In addition to the agreements expressly provided for in Articles 11, 14, 15, 17, 36, 108, 109, 132, 133 and 149, the High Contracting Parties may conclude other special agreements for all matters concerning which they may deem it suitable to make separate provision. No special agreement shall adversely affect the situation of protected persons, as defined by the present Convention, nor restrict the rights which it confers upon them.

Protected persons shall continue to have the benefit of such agreements as long as the Convention is applicable to them, except where express provisions to the contrary are contained in the aforesaid or in subsequent agreements, or where more favourable measures have been taken with regard to them by one or other of the Parties to the conflict.

Article 8
Protected persons may in no circumstances renounce in part or in entirety the rights secured to them by the present Convention, and by the special agreements referred to in the foregoing Article, if such there be.

Article 9
The present Convention shall be applied with the cooperation and under the scrutiny of the Protecting Powers whose duty it is to safeguard the interests of the Parties to the conflict. For this purpose, the Protecting Powers may appoint, apart from their diplomatic or consular staff, delegates from amongst their own nationals or the nationals of other neutral Powers. The said delegates shall be subject to the approval of the Power with which they are to carry out their duties.

The Parties to the conflict shall facilitate to the greatest extent possible the task of the representatives or delegates of the Protecting Powers.

The representatives or delegates of the Protecting Powers shall not in any case exceed their mission under the present Convention. They shall, in particular, take account of the imperative necessities of security of the State wherein they carry out their duties.

Article 10
The provisions of the present Convention constitute no obstacle to the humanitarian activities which the International Committee of the Red Cross or any other impartial humanitarian organization may, subject to the consent of the Parties to the conflict concerned, undertake for the protection of civilian persons and for their relief.

Article 11
The High Contracting Parties may at any time agree to entrust to an organization which offers all guarantees of impartiality and efficacy the duties incumbent on the Protecting Powers by virtue of the present Convention.

When persons protected by the present Convention do not benefit or cease to benefit, no matter for what reason, by the activities of a Protecting Power or of an organization provided for in the first paragraph above, the Detaining Power shall request a neutral State, or such an organization, to undertake the functions performed under the present Convention by a Protecting Power designated by the Parties to a conflict.

If protection cannot be arranged accordingly, the Detaining Power shall request or shall accept, subject to the provisions of this Article, the offer of the services of a humanitarian organization, such as the International Committee of the Red Cross, to assume the humanitarian functions performed by Protecting Powers under the present Convention.

Any neutral Power, or any organization invited by the Power concerned or offering itself for these purposes, shall be required to act with a sense of responsibility towards the Party to the conflict on which persons protected by the present Convention depend, and shall be required to furnish sufficient assurances that it is in a position to undertake the appropriate functions and to discharge them impartially.

No derogation from the preceding provisions shall be made by special agreements between Powers one of which is restricted, even temporarily, in its freedom to negotiate with the other Power or its allies by reason of military events, more particularly where the whole, or a substantial part, of the territory of the said Power is occupied.

Whenever in the present Convention mention is made of a Protecting Power, such mention applies to substitute organizations in the sense of the present Article.

The provisions of this Article shall extend and be adapted to cases of nationals of a neutral State who are in occupied territory or who find themselves in the territory of a belligerent State with which the State of which they are nationals has not normal diplomatic representation.

Article 12
In cases where they deem it advisable in the interest of protected persons, particularly in cases of disagreement between the Parties to the conflict as to the application or interpretation of the provisions of the present Convention, the Protecting Powers shall lend their good offices with a view to settling the disagreement.

For this purpose, each of the Protecting Powers may, either at the invitation of one Party or on its own initiative, propose to the Parties to the conflict a meeting of their representatives, and in particular of the authorities responsible for protected persons, possibly on neutral territory suitably chosen. The Parties to the conflict shall be bound to give effect to the proposals made to them for this purpose. The Protecting Powers may, if necessary, propose for approval by the Parties to the conflict, a person belonging to a neutral Power or delegated by the International Committee of the Red Cross who shall be invited to take part in such a meeting.

Part II
GENERAL PROTECTION OF POPULATIONS AGAINST CERTAIN CONSEQUENCES OF WAR
Article 13
The provisions of Part II cover the whole of the populations of the countries in conflict, without any adverse distinction based, in particular, on race, nationality, religion or political opinion, and are intended to alleviate the sufferings caused by war.

Article 14
In time of peace, the High Contracting Parties and, after the outbreak of hostilities, the Parties thereto, may establish in their own territory and, if the need arises, in occupied areas, hospital and safety zones and localities so organized as to protect from the effects of war, wounded, sick and aged persons, children under fifteen, expectant mothers and mothers of children under seven.

Upon the outbreak and during the course of hostilities, the Parties concerned may conclude agreements on mutual recognition of the zones and localities they have created. They may for this purpose implement the provisions of the Draft Agreement annexed to the present Convention, with such amendments as they may consider necessary.

The Protecting Powers and the International Committee of the Red Cross are invited to lend their good offices in order to facilitate the institution and recognition of these hospital and safety zones and localities.

Article 15
Any Party to the conflict may, either directly or through a neutral State or some humanitarian organization, propose to the adverse Party to establish, in the regions where fighting is taking place, neutralized zones intended to shelter from the effects of war the following persons, without distinction:

( a ) Wounded and sick combatants or non-combatants;

( b ) Civilian persons who take no part in hostilities, and who, while they reside in the zones, perform no work of a military character.

When the Parties concerned have agreed upon the geographical position, administration, food supply and supervision of the proposed neutralized zone, a written agreement shall be concluded and signed by the representatives of the Parties to the conflict. The agreement shall fix the beginning and the duration of the neutralization of the zone.

Article 16
The wounded and sick, as well as the infirm, and expectant mothers, shall be the object of particular protection and respect.

As far as military considerations allow, each Party to the conflict shall facilitate the steps taken to search for the killed and wounded, to assist the shipwrecked and other persons exposed to grave danger, and to protect them against pillage and ill-treatment.

Article 17
The Parties to the conflict shall endeavour to conclude local agreements for the removal from besieged or encircled areas, of wounded, sick, infirm, and aged persons, children and maternity cases, and for the passage of ministers of all religions, medical personnel and medical equipment on their way to such areas.

Article 18
Civilian hospitals organized to give care to the wounded and sick, the infirm and maternity cases, may in no circumstances be the object of attack, but shall at all times be respected and protected by the Parties to the conflict.

States which are Parties to a conflict shall provide all civilian hospitals with certificates showing that they are civilian hospitals and that the buildings which they occupy are not used for any purpose which would deprive these hospitals of protection in accordance with Article 19.

Civilian hospitals shall be marked by means of the emblem provided for in Article 38 of the Geneva Convention for the Amelioration of the Condition of the Wounded and Sick in Armed Forces in the Field of August 12, 1949, but only if so authorized by the State.

The Parties to the conflict shall, in so far as military considerations permit, take the necessary steps to make the distinctive emblems indicating civilian hospitals clearly visible to the enemy land, air and naval forces in order to obviate the possibility of any hostile action.

In view of the dangers to which hospitals may be exposed by being close to military objectives, it is recommended that such hospitals be situated as far as possible from such objectives.

Article 19
The protection to which civilian hospitals are entitled shall not cease unless they are used to commit, outside their humanitarian duties, acts harmful to the enemy. Protection may, however, cease only after due warning has been given, naming, in all appropriate cases, a reasonable time limit, and after such warning has remained unheeded.

The fact that sick or wounded members of the armed forces are nursed in these hospitals, or the presence of small arms and ammunition taken from such combatants which have not yet been handed to the proper service, shall not be considered to be acts harmful to the enemy.

Article 20
Persons regularly and solely engaged in the operation and administration of civilian hospitals, including the personnel engaged in the search for, removal and transporting of and caring for wounded and sick civilians, the infirm and maternity cases, shall be respected and protected.

In occupied territory and in zones of military operations, the above personnel shall be recognizable by means of an identity card certifying their status, bearing the photograph of the holder and embossed with the stamp of the responsible authority, and also by means of a stamped, water-resistant armlet which they shall wear on the left arm while carrying out their duties. This armlet shall be issued by the State and shall bear the emblem provided for in Article 38 of the Geneva Convention for the Amelioration of the Condition of the Wounded and Sick in Armed Forces in the Field of August 12, 1949.

Other personnel who are engaged in the operation and administration of civilian hospitals shall be entitled to respect and protection and to wear the armlet, as provided in and under the conditions prescribed in this Article, while they are employed on such duties. The identity card shall state the duties on which they are employed.

The management of each hospital shall at all times hold at the disposal of the competent national or occupying authorities an up-to-date list of such personnel.

Article 21
Convoys of vehicles or hospital trains on land or specially provided vessels on sea, conveying wounded and sick civilians, the infirm and maternity cases, shall be respected and protected in the same manner as the hospitals provided for in Article 18, and shall be marked, with the consent of the State, by the display of the distinctive emblem provided for in Article 38 of the Geneva Convention for the Amelioration of the Condition of the Wounded and Sick in Armed Forces in the Field of August 12, 1949.

Article 22
Aircraft exclusively employed for the removal of wounded and sick civilians, the infirm and maternity cases, or for the transport of medical personnel and equipment, shall not be attacked, but shall be respected while flying at heights, times and on routes specifically agreed upon between all the Parties to the conflict concerned.

They may be marked with the distinctive emblem provided for in Article 38 of the Geneva Convention for the Amelioration of the Condition of the Wounded and Sick in Armed Forces in the Field of August 12, 1949.

Unless agreed otherwise, flights over enemy or enemy-occupied territory are prohibited.

Such aircraft shall obey every summons to land. In the event of a landing thus imposed, the aircraft with its occupants may continue its flight after examination, if any.

Article 23
Each High Contracting Party shall allow the free passage of all consignments of medical and hospital stores and objects necessary for religious worship intended only for civilians of another High Contracting Party, even if the latter is its adversary. It shall likewise permit the free passage of all consignments of essential foodstuffs, clothing and tonics intended for children under fifteen, expectant mothers and maternity cases.

The obligation of a High Contracting Party to allow the free passage of the consignments indicated in the preceding paragraph is subject to the condition that this Party is satisfied that there are no serious reasons for fearing:

( a ) That the consignments may be diverted from their destination;

( b ) That the control may not be effective; or

( c ) That a definite advantage may accrue to the military efforts or economy of the enemy through the substitution of the above-mentioned consignments for goods which would otherwise be provided or produced by the enemy or through the release of such material, services or facilities as would otherwise be required for the production of such goods.

The Power which allows the passage of the consignments indicated in the first paragraph of this Article may make such permission conditional on the distribution to the persons benefited thereby being made under the local supervision of the Protecting Powers.

Such consignments shall be forwarded as rapidly as possible, and the Power which permits their free passage shall have the right to prescribe the technical arrangements under which such passage is allowed.

Article 24
The Parties to the conflict shall take the necessary measures to ensure that children under fifteen, who are orphaned or are separated from their families as a result of the war, are not left to their own resources, and that their maintenance, the exercise of their religion and their education are facilitated in all circumstances. Their education shall, as far as possible, be entrusted to persons of a similar cultural tradition.

The Parties to the conflict shall facilitate the reception of such children in a neutral country for the duration of the conflict with the consent of the Protecting Power, if any, and under due safeguards for the observance of the principles stated in the first paragraph.

They shall, furthermore, endeavour to arrange for all children under twelve to be identified by the wearing of identity discs, or by some other means.

Article 25
All persons in the territory of a Party to the conflict, or in a territory occupied by it, shall be enabled to give news of a strictly personal nature to members of their families, wherever they may be, and to receive news from them. This correspondence shall be forwarded speedily and without undue delay.

If, as a result of circumstances, it becomes difficult or impossible to exchange family correspondence by the ordinary post, the Parties to the conflict concerned shall apply to a neutral intermediary, such as the Central Agency provided for in Article 140, and shall decide in consultation with it how to ensure the fulfilment of their obligations under the best possible conditions, in particular with the cooperation of the National Red Cross (Red Crescent, Red Lion and Sun) Societies.

If the Parties to the conflict deem it necessary to restrict family correspondence, such restrictions shall be confined to the compulsory use of standard forms containing twenty-five freely chosen words, and to the limitation of the number of these forms despatched to one each month.

Article 26
Each Party to the conflict shall facilitate enquiries made by members of families dispersed owing to the war, with the object of renewing contact with one another and of meeting, if possible. It shall encourage, in particular, the work of organizations engaged on this task provided they are acceptable to it and conform to its security regulations.

Part III
STATUS AND TREATMENT OF PROTECTED PERSONS
Section I
Provisions common to the territories of the Parties to the conflict and to occupied territories

Article 27
Protected persons are entitled, in all circumstances, to respect for their persons, their honour, their family rights, their religious convictions and practices, and their manners and customs. They shall at all times be humanely treated, and shall be protected especially against all acts of violence or threats thereof and against insults and public curiosity.

Women shall be especially protected against any attack on their honour, in particular against rape, enforced prostitution, or any form of indecent assault.

Without prejudice to the provisions relating to their state of health, age and sex, all protected persons shall be treated with the same consideration by the Party to the conflict in whose power they are, without any adverse distinction based, in particular, on race, religion or political opinion.

However, the Parties to the conflict may take such measures of control and security in regard to protected persons as may be necessary as a result of the war.

Article 28
The presence of a protected person may not be used to render certain points or areas immune from military operations.

Article 29
The Party to the conflict in whose hands protected persons may be is responsible for the treatment accorded to them by its agents, irrespective of any individual responsibility which may be incurred.

Article 30
Protected persons shall have every facility for making application to the Protecting Powers, the International Committee of the Red Cross, the National Red Cross (Red Crescent, Red Lion and Sun) Society of the country where they may be, as well as to any organization that might assist them.

These several organizations shall be granted all facilities for that purpose by the authorities, within the bounds set by military or security considerations.

Apart from the visits of the delegates of the Protecting Powers and of the International Committee of the Red Cross, provided for by Article 143, the Detaining or Occupying Powers shall facilitate as much as possible visits to protected persons by the representatives of other organizations whose object is to give spiritual aid or material relief to such persons.

Article 31
No physical or moral coercion shall be exercised against protected persons, in particular to obtain information from them or from third parties.

Article 32
The High Contracting Parties specifically agree that each of them is prohibited from taking any measure of such a character as to cause the physical suffering or extermination of protected persons in their hands. This prohibition applies not only to murder, torture, corporal punishment, mutilation and medical or scientific experiments not necessitated by the medical treatment of a protected person but also to any other measures of brutality whether applied by civilian or military agents.

Article 33
No protected person may be punished for an offence he or she has not personally committed. Collective penalties and likewise all measures of intimidation or of terrorism are prohibited.

Pillage is prohibited.

Reprisals against protected persons and their property are prohibited.

Article 34

The taking of hostages is prohibited.

Section II

Aliens in the territory of a Party to the conflict

Article 35

All protected persons who may desire to leave the territory at the outset of, or during a conflict, shall be entitled to do so, unless their departure is contrary to the national interests of the State. The applications of such persons to leave shall be decided in accordance with regularly established procedures and the decision shall be taken as rapidly as possible. Those persons permitted to leave may provide themselves with the necessary funds for their journey and take with them a reasonable amount of their effects and articles of personal use.

If any such person is refused permission to leave the territory, he shall be entitled to have such refusal reconsidered as soon as possible by an appropriate court or administrative board designated by the Detaining Power for that purpose.

Upon request, representatives of the Protecting Power shall, unless reasons of security prevent it, or the persons concerned object, be furnished with the reasons for refusal of any request for permission to leave the territory and be given, as expeditiously as possible, the names of all persons who have been denied permission to leave.

Article 36

Departures permitted under the foregoing Article shall be carried out in satisfactory conditions as regards safety, hygiene, sanitation and food. All costs in connection therewith, from the point of exit in the territory of the Detaining Power, shall be borne by the country of destination, or, in the case of accommodation in a neutral country, by the Power whose nationals are benefited. The practical details of such movements may, if necessary, be settled by special agreements between the Powers concerned.

The foregoing shall not prejudice such special agreements as may be concluded between Parties to the conflict concerning the exchange and repatriation of their nationals in enemy hands.

Article 37

Protected persons who are confined pending proceedings or serving a sentence involving loss of liberty shall during their confinement be humanely treated.

As soon as they are released, they may ask to leave the territory in conformity with the foregoing Articles.

Article 38

With the exception of special measures authorized by the present Convention, in particular by Articles 27 and 41 thereof, the situation of protected persons shall continue to be regulated, in principle, by the provisions concerning aliens in time of peace. In any case, the following rights shall be granted to them:

1. They shall be enabled to receive the individual or collective relief that may be sent to them.

2. They shall, if their state of health so requires, receive medical attention and hospital treatment to the same extent as the nationals of the State concerned.

3. They shall be allowed to practise their religion and to receive spiritual assistance from ministers of their faith.

4. If they reside in an area particularly exposed to the dangers of war, they shall be authorized to move from that area to the same extent as the nationals of the State concerned.

5. Children under fifteen years, pregnant women and mothers of children under seven years shall benefit by any preferential treatment to the same extent as the nationals of the State concerned.

Article 39

Protected persons who, as a result of the war, have lost their gainful employment, shall be granted the opportunity to find paid employment. That opportunity shall, subject to security considerations and to the provisions of Article 40, be equal to that enjoyed by the nationals of the Power in whose territory they are.

Where a Party to the conflict applies to a protected person methods of control which result in his being unable to support himself, and especially if such a person is prevented for reasons of security from finding paid employment on reasonable conditions, the said Party shall ensure his support and that of his dependents.

Protected persons may in any case receive allowances from their country, the Protecting Power, or the relief societies referred to in Article 30.

Article 40

Protected persons may be compelled to work only to the same extent as nationals of the Party to the conflict in whose territory they are.

If protected persons are of enemy nationality, they may only be compelled to do work which is normally necessary to ensure the feeding, sheltering, clothing, transport and health of human beings and which is not directly related to the conduct of military operations.

In the cases mentioned in the two preceding paragraphs, protected persons compelled to work shall have the benefit of the same working conditions and of the same safeguards as national workers, in particular as regards wages, hours of labour, clothing and equipment, previous training and compensation for occupational accidents and diseases.

If the above provisions are infringed, protected persons shall be allowed to exercise their right of complaint in accordance with Article 30.

Article 41

Should the Power in whose hands protected persons may be consider the measures of control mentioned in the present Convention to be inadequate, it may not have recourse to any other measure of control more severe than that of assigned residence or internment, in accordance with the provisions of Articles 42 and 43.

In applying the provisions of Article 39, second paragraph, to the cases of persons required to leave their usual places of residences by virtue of a decision placing them in assigned residence elsewhere. the Detaining Power shall be guided as closely as possible by the standards of welfare set forth in Part III, Section IV of this Convention.

Article 42

The internment or placing in assigned residence of protected persons may be ordered only if the security of the Detaining Power makes it absolutely necessary.

If any person, acting through the representatives of the Protecting Power, voluntarily demands internment, and if his situation renders this step necessary, he shall be interned by the Power in whose hands he may be.

Article 43

Any protected person who has been interned or placed in assigned residence shall be entitled to have such action reconsidered as soon as possible by an appropriate court or administrative board designated by the Detaining Power for that purpose. If the internment or placing in assigned residence is maintained, the court or administrative board shall periodically, and at least twice yearly, give consideration to his or her case, with a view to the favourable amendment of the initial decision, if circumstances permit.

Unless the protected persons concerned object, the Detaining Power shall, as rapidly as possible, give the Protecting Power the names of any protected persons who have been interned or subjected to assigned residence, or who have been released from internment or assigned residence. The decisions of the courts or boards mentioned in the first paragraph of the present Article shall also, subject to the same conditions, be notified as rapidly as possible to the Protecting Power.

Article 44

In applying the measures of control mentioned in the present Convention, the Detaining Power shall not treat as enemy aliens exclusively on the basis of their nationality de jure of an enemy State, refugees who do not, in fact, enjoy the protection of any government.

Article 45

Protected persons shall not be transferred to a Power which is not a party to the Convention.

This provision shall in no way constitute an obstacle to the repatriation of protected persons, or to their return to their country of residence after the cessation of hostilities.

Protected persons may be transferred by the Detaining Power only to a Power which is a party to the present Convention and after the Detaining Power has satisfied itself of the willingness and ability of such transferee Power to apply the present Convention. If protected persons are transferred under such circumstances, responsibility for the application of the present Convention rests on the Power accepting them, while they are in its custody. Nevertheless, if that Power fails to carry out the provisions of the present Convention in any important respect, the Power by which the protected persons were transferred shall, upon being so notified by the Protecting Power, take effective measures to correct the situation or shall request the return of the protected persons. Such request must be complied with.

In no circumstances shall a protected person be transferred to a country where he or she may have reason to fear persecution for his or her political opinions or religious beliefs.

The provisions of this Article do not constitute an obstacle to the extradition, in pursuance of extradition treaties concluded before the outbreak of hostilities, of protected persons accused of offences against ordinary criminal law.

Article 46

In so far as they have not been previously withdrawn, restrictive measures taken regarding protected persons shall be cancelled as soon as possible after the close of hostilities.

Restrictive measures affecting their property shall be cancelled, in accordance with the law of the Detaining Power, as soon as possible after the close of hostilities.

Section III

Occupied territories

Article 47

Protected persons who are in occupied territory shall not be deprived, in any case or in any manner whatsoever, of the benefits of the present Convention by any change introduced, as the result of the occupation of a territory, into the institutions or government of the said territory, nor by any agreement concluded between the authorities of the occupied territories and the Occupying Power, nor by any annexation by the latter of the whole or part of the occupied territory.

Article 48

Protected persons who are not nationals of the Power whose territory is occupied may avail themselves of the right to leave the territory subject to the provisions of Article 35, and decisions thereon shall be taken according to the procedure which the Occupying Power shall establish in accordance with the said Article.

Article 49

Individual or mass forcible transfers, as well as deportations of protected persons from occupied territory to the territory of the Occupying Power or to that of any other country, occupied or not, are prohibited, regardless of their motive.

Nevertheless, the Occupying Power may undertake total or partial evacuation of a given area if the security of the population or imperative military reasons so demand. Such evacuations may not involve the displacement of protected persons outside the bounds of the occupied territory except when for material reasons it is impossible to avoid such displacement. Persons thus evacuated shall be transferred back to their s as soon as hostilities in the area in question have ceased.

The Occupying Power undertaking such transfers or evacuations shall ensure, to the greatest practicable extent, that proper accommodation is provided to receive the protected persons, that the removals are effected in satisfactory conditions of hygiene, health, safety and nutrition, and that members of the same family are not separated.

The Protecting Power shall be informed of any transfers and evacuations as soon as they have taken place.

The Occupying Power shall not detain protected persons in an area particularly exposed to the dangers of war unless the security of the population or imperative military reasons so demand.

The Occupying Power shall not deport or transfer parts of its own civilian population into the territory it occupies.

Article 50

The Occupying Power shall, with the cooperation of the national and local authorities, facilitate the proper working of all institutions devoted to the care and education of children.

The Occupying Power shall take all necessary steps to facilitate the identification of children and the registration of their parentage. It may not, in any case, change their personal status, nor enlist them in formations or organizations subordinate to it.

Should the local institutions be inadequate for the purpose, the Occupying Power shall make arrangements for the maintenance and education, if possible by persons of their own nationality, language and religion, of children who are orphaned or separated from their parents as a result of the war and who cannot be adequately cared for by a near relative or friend.

A special section of the Bureau set up in accordance with Article 136 shall be responsible for taking all necessary steps to identify children whose identity is in doubt. Particulars of their parents or other near relatives should always be recorded if available.

The Occupying Power shall not hinder the application of any preferential measures in regard to food, medical care and protection against the effects of war, which may have been adopted prior to the occupation in favour of children under fifteen years, expectant mothers, and mothers of children under seven years.

Article 51

The Occupying Power may not compel protected persons to serve in its armed or auxiliary forces. No pressure or propaganda which aims at securing voluntary enlistment is permitted.

The Occupying Power may not compel protected persons to work unless they are over eighteen years of age, and then only on work which is necessary either for the needs of the army of occupation, or for the public utility services, or for the feeding, sheltering, clothing, transportation or health of the population of the occupied country. Protected persons may not be compelled to undertake any work which would involve them in the obligation of taking part in military operations. The Occupying Power may not compel protected persons to employ forcible means to ensure the security of the installations where they are performing compulsory labour.

The work shall be carried out only in the occupied territory where the persons whose services have been requisitioned are. Every such person shall, so far as possible, be kept in his usual place of employment. Workers shall be paid a fair wage and the work shall be proportionate to their physical and intellectual capacities. The legislation in force in the occupied country concerning working conditions, and safeguards as regards, in particular, such matters as wages, hours of work, equipment, preliminary training and compensation for occupational accidents and diseases, shall be applicable to the protected persons assigned to the work referred to in this Article.

In no case shall requisition of labour lead to a mobilization of workers in an organization of a military or semi-military character.

Article 52

No contract, agreement or regulation shall impair the right of any worker, whether voluntary or not and wherever he may be, to apply to the representatives of the Protecting Power in order to request the said Power's intervention.

All measures aiming at creating unemployment or at restricting the opportunities offered to workers in an occupied territory, in order to induce them to work for the Occupying Power, are prohibited.

Article 53

Any destruction by the Occupying Power of real or personal property belonging individually or collectively to private persons, or to the State, or to other public authorities, or to social or cooperative organizations, is prohibited, except where such destruction is rendered absolutely necessary by military operations.

Article 54

The Occupying Power may not alter the status of public officials or judges in the occupied territories, or in any way apply sanctions to or take any measures of coercion or discrimination against them, should they abstain from fulfilling their functions for reasons of conscience.

This prohibition does not prejudice the application of the second paragraph of Article 51. It does not affect the right of the Occupying Power to remove public officials from their posts.

Article 55

To the fullest extent of the means available to it the Occupying Power has the duty of ensuring the food and medical supplies of the population; it should, in particular, bring in the necessary foodstuffs, medical stores and other articles if the resources of the occupied territory are inadequate.

The Occupying Power may not requisition foodstuffs, articles or medical supplies available in the occupied territory, except for use by the occupation forces and administration personnel, and then only if the requirements of the civilian population have been taken into account. Subject to the provisions of other international Conventions, the Occupying Power shall make arrangements to ensure that fair value is paid for any requisitioned goods.

The Protecting Power shall, at any time, be at liberty to verify the state of the food and medical supplies in occupied territories, except where temporary restrictions are made necessary by imperative military requirements.

Article 56

To the fullest extent of the means available to it, the Occupying Power has the duty of ensuring and maintaining, with the cooperation of national and local authorities, the medical and hospital establishments and services, public health and hygiene in the occupied territory, with particular reference to the adoption and application of the prophylactic and preventive measures necessary to combat the spread of contagious diseases and epidemics. Medical personnel of all categories shall be allowed to carry out their duties.

If new hospitals are set up in occupied territory and if the competent organs of the occupied State are not operating there, the occupying authorities shall, if necessary, grant them the recognition provided for in Article 18. In similar circumstances, the occupying authorities shall also grant recognition to hospital personnel and transport vehicles under the provisions of Articles 20 and 21.

In adopting measures of health and hygiene and in their implementation, the Occupying Power shall take into consideration the moral and ethical susceptibilities of the population of the occupied territory.

Article 57

The Occupying Power may requisition civilian hospitals only temporarily and only in cases of urgent necessity for the care of military wounded and sick, and then on condition that suitable arrangements are made in due time for the care and treatment of the patients and for the needs of the civilian population for hospital accommodation.

The material and stores of civilian hospitals cannot be requisitioned so long as they are necessary for the needs of the civilian population.

Article 58

The Occupying Power shall permit ministers of religion to give spiritual assistance to the members of their religious communities.

The Occupying Power shall also accept consignments of books and articles required for religious needs and shall facilitate their distribution in occupied territory.

Article 59

If the whole or part of the population of an occupied territory is inadequately supplied, the Occupying Power shall agree to relief schemes on behalf of the said population, and shall facilitate them by all the means at its disposal.

Such schemes, which may be undertaken either by States or by impartial humanitarian organizations such as the International Committee of the Red Cross, shall consist, in particular, of the provision of consignments of foodstuffs, medical supplies and clothing.

All Contracting Parties shall permit the free passage of these consignments and shall guarantee their protection.

A Power granting free passage to consignments on their way to territory occupied by an adverse Party to the conflict shall, however, have the right to search the consignments, to regulate their passage according to prescribed times and routes, and to be reasonably satisfied through the Protecting Power that these consignments are to be used for the relief of the needy population and are not to be used for the benefit of the Occupying Power.

Article 60

Relief consignments shall in no way relieve the Occupying Power of any of its responsibilities under Articles 55, 56 and 59. The Occupying Power shall in no way whatsoever divert relief consignments from the purpose for which they are intended, except in cases of urgent necessity, in the interests of the population of the occupied territory and with the consent of the Protecting Power.

Article 61

The distribution of the relief consignments referred to in the foregoing Articles shall be carried out with the cooperation and under the supervision of the Protecting Power. This duty may also be delegated, by agreement between the Occupying Power and the Protecting Power, to a neutral Power, to the International Committee of the Red Cross or to any other impartial humanitarian body.

Such consignments shall be exempt in occupied territory from all charges, taxes or customs duties unless these are necessary in the interests of the economy of the territory. The Occupying Power shall facilitate the rapid distribution of these consignments.

All Contracting Parties shall endeavour to permit the transit and transport, free of charge, of such relief consignments on their way to occupied territories.

Article 62

Subject to imperative reasons of security, protected persons in occupied territories shall be permitted to receive the individual relief consignments sent to them.

Article 63

Subject to temporary and exceptional measures imposed for urgent reasons of security by the Occupying Power:

( a ) Recognized National Red Cross (Red Crescent, Red Lion and Sun) Societies shall be able to pursue their activities in accordance with Red Cross principles, as defined by the International Red Cross Conferences. Other relief societies shall be permitted to continue their humanitarian activities under similar conditions;

( b ) The Occupying Power may not require any changes in the personnel or structure of these societies, which would prejudice the aforesaid activities.

The same principles shall apply to the activities and personnel of special organizations of a non-military character, which already exist or which may be established, for the purpose of ensuring the living conditions of the civilian population by the maintenance of the essential public utility services, by the distribution of relief and by the organization of rescues.

Article 64

The penal laws of the occupied territory shall remain in force, with the exception that they may be repealed or suspended by the Occupying Power in cases where they constitute a threat to its security or an obstacle to the application of the present Convention. Subject to the latter consideration and to the necessity for ensuring the effective administration of justice, the tribunals of the occupied territory shall continue to function in respect of all offences covered by the said laws.

The Occupying Power may, however, subject the population of the occupied territory to provisions which are essential to enable the Occupying Power to fulfil its obligations under the present Convention, to maintain the orderly government of the territory, and to ensure the security of the Occupying Power, of the members and property of the occupying forces or administration, and likewise of the establishments and lines of communication used by them.

Article 65

The penal provisions enacted by the Occupying Power shall not come into force before they have been published and brought to the knowledge of the inhabitants in their own language. The effect of these penal provisions shall not be retroactive.

Article 66

In case of a breach of the penal provisions promulgated by it by virtue of the second paragraph of Article 64, the Occupying Power may hand over the accused to its properly constituted, non-political military courts, on condition that the said courts sit in the occupied country. Courts of appeal shall preferably sit in the occupied country.

Article 67

The courts shall apply only those provisions of law which were applicable prior to the offence, and which are in accordance with general principles of law, in particular the principle that the penalty shall be proportionate to the offence. They shall take into consideration the fact that the accused is not a national of the Occupying Power.

Article 68

Protected persons who commit an offence which is solely intended to harm the Occupying Power, but which does not constitute an attempt on the life or limb of members of the occupying forces or administration, nor a grave collective danger, nor seriously damage the property of the occupying forces or administration or the installations used by them, shall be liable to internment or simple imprisonment, provided the duration of such internment or imprisonment is proportionate to the offence committed. Furthermore, internment or imprisonment shall, for such offences, be the only measure adopted for depriving protected persons of liberty. The courts provided for under Article 66 of the present Convention may at their discretion convert a sentence of imprisonment to one of internment for the same period.

The penal provisions promulgated by the Occupying Power in accordance with Articles 64 and 65 may impose the death penalty on a protected person only in cases where the person is guilty of espionage, of serious acts of sabotage against the military installations of the Occupying Power or of intentional offences which have caused the death of one or more persons, provided that such offences were punishable by death under the law of the occupied territory in force before the occupation began.

The death penalty may not be pronounced against a protected person unless the attention of the court has been particularly called to the fact that, since the accused is not a national of the Occupying Power, he is not bound to it by any duty of allegiance.

In any case, the death penalty may not be pronounced against a protected person who was under eighteen years of age at the time of the offence.

Article 69

In all cases, the duration of the period during which a protected person accused of an offence is under arrest awaiting trial or punishment shall be deducted from any period of imprisonment awarded.

Article 70

Protected persons shall not be arrested, prosecuted or convicted by the Occupying Power for acts committed or for opinions expressed before the occupation, or during a temporary interruption thereof, with the exception of breaches of the laws and customs of war.

Nationals of the Occupying Power who, before the outbreak of hostilities, have sought refuge in the territory of the occupied State, shall not be arrested, prosecuted, convicted or deported from the occupied territory, except for offences committed after the outbreak of hostilities, or for offences under common law committed before the outbreak of hostilities which, according to the law of the occupied State, would have justified extradition in time of peace.

Article 71

No sentence shall be pronounced by the competent courts of the Occupying Power except after a regular trial.

Accused persons who are prosecuted by the Occupying Power shall be promptly informed, in writing, in a language which they understand, of the particulars of the charges preferred against them, and shall be brought to trial as rapidly as possible. The Protecting Power shall be informed of all proceedings instituted by the Occupying Power against protected persons in respect of charges involving the death penalty or imprisonment for two years or more; it shall be enabled, at any time, to obtain information regarding the state of such proceedings. Furthermore, the Protecting Power shall be entitled, on request, to be furnished with all particulars of these and of any other proceedings instituted by the Occupying Power against protected persons.

The notification to the Protecting Power, as provided for in the second paragraph above, shall be sent immediately, and shall in any case reach the Protecting Power three weeks before the date of the first hearing. Unless, at the opening of the trial, evidence is submitted that the provisions of this Article are fully complied with, the trial shall not proceed. The notification shall include the following particulars:

( a ) Description of the accused;

( b ) Place of residence or detention;

( c ) Specification of the charge or charges (with mention of the penal provisions under which it is brought);

( d ) Designation of the court which will hear the case;

( e ) Place and date of the first hearing.

Article 72

Accused persons shall have the right to present evidence necessary to their defence and may, in particular, call witnesses. They shall have the right to be assisted by a qualified advocate or counsel of their own choice, who shall be able to visit them freely and shall enjoy the necessary facilities for preparing the defence.

Failing a choice by the accused, the Protecting Power may provide him with an advocate or counsel. When an accused person has to meet a serious charge and the Protecting Power is not functioning, the Occupying Power, subject to the consent of the accused, shall provide an advocate or counsel.

Accused persons shall, unless they freely waive such assistance, be aided by an interpreter, both during preliminary investigation and during the hearing in court. They shall have the right at any time to object to the interpreter and to ask for his replacement.

Article 73

A convicted person shall have the right of appeal provided for by the laws applied by the court. He shall be fully informed of his right to appeal or petition and of the time limit within which he may do so.

The penal procedure provided in the present Section shall apply, as far as it is applicable, to appeals. Where the laws applied by the Court make no provision for appeals, the convicted person shall have the right to petition against the finding and sentence to the competent authority of the Occupying Power.

Article 74

Representatives of the Protecting Power shall have the right to attend the trial of any protected person, unless the hearing has, as an exceptional measure, to be held in camera in the interests of the security of the Occupying Power, which shall then notify the Protecting Power. A notification in respect of the date and place of trial shall be sent to the Protecting Power.

Any judgment involving a sentence of death, or imprisonment for two years or more, shall be communicated, with the relevant grounds, as rapidly as possible to the Protecting Power. The notification shall contain a reference to the notification made under Article 71, and, in the case of sentences of imprisonment, the name of the place where the sentence is to be served. A record of judgments other than those referred to above shall be kept by the court and shall be open to inspection by representatives of the Protecting Power. Any period allowed for appeal in the case of sentences involving the death penalty, or imprisonment for two years or more, shall not run until notification of judgment has been received by the Protecting Power.

Article 75

In no case shall persons condemned to death be deprived of the right of petition for pardon or reprieve.

No death sentence shall be carried out before the expiration of a period of at least six months from the date of receipt by the Protecting Power of the notification of the final judgment confirming such death sentence, or of an order denying pardon or reprieve.

The six months period of suspension of the death sentence herein prescribed may be reduced in individual cases in circumstances of grave emergency involving an organized threat to the security of the Occupying Power or its forces, provided always that the Protecting Power is notified of such reduction and is given reasonable time and opportunity to make representations to the competent occupying authorities in respect of such death sentences.

Article 76

Protected persons accused of offences shall be detained in the occupied country, and if convicted they shall serve their sentences therein. They shall, if possible, be separated from other detainees and shall enjoy conditions of food and hygiene which will be sufficient to keep them in good health, and which will be at least equal to those obtaining in prisons in the occupied country.

They shall receive the medical attention required by their state of health.

They shall also have the right to receive any spiritual assistance which they may require.

Women shall be confined in separate quarters and shall be under the direct supervision of women.

Proper regard shall be paid to the special treatment due to minors.

Protected persons who are detained shall have the right to be visited by delegates of the Protecting Power and of the International Committee of the Red Cross, in accordance with the provisions of Article 143.

Such persons shall have the right to receive at least one relief parcel monthly.

Article 77

Protected persons who have been accused of offences or convicted by the courts in occupied territory shall be handed over at the close of occupation, with the relevant records, to the authorities of the liberated territory.

Article 78

If the Occupying Power considers it necessary, for imperative reasons of security, to take safety measures concerning protected persons, it may, at the most, subject them to assigned residence or to internment.

Decisions regarding such assigned residence or internment shall be made according to a regular procedure to be prescribed by the Occupying Power in accordance with the provisions of the present Convention. This procedure shall include the right of appeal for the parties concerned. Appeals shall be decided with the least possible delay. In the event of the decision being upheld, it shall be subject to periodical review, if possible every six months, by a competent body set up by the said Power.

Protected persons made subject to assigned residence and thus required to leave their s shall enjoy the full benefit of Article 39 of the present Convention.

Section IV

Regulations for the treatment of internees

Chapter I

General provisions

Article 79

The Parties to the conflict shall not intern protected persons, except in accordance with the provisions of Articles 41, 42, 43, 68 and 78.

Article 80

Internees shall retain their full civil capacity and shall exercise such attendant rights as may be compatible with their status.

Article 81

Parties to the conflict who intern protected persons shall be bound to provide free of charge for their maintenance, and to grant them also the medical attention required by their state of health.

No deduction from the allowances, salaries or credits due to the internees shall be made for the repayment of these costs.

The Detaining Power shall provide for the support of those depen

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Sandra15
toronto, CA
Jul 17, 2010 6:01 am EDT

Statute of the International Tribunal for the Prosecution of Persons Responsible for Serious Violations of International Humanitarian Law Committed in the Territory of the Former Yugoslavia since 1991 (International Tribunal for the Former Yugoslavia)

Adopted by Security Council resolution 827 (1993) of 25 May 1993
Amended by Security Council resolutions [protected]) of 13 May 1998, [protected]) of 30 November 2000, [protected]) of 17 May 2002 and1431 (2002) of 14 August 2002

Having been established by the Security Council acting under Chapter VII of the Charter of the United Nations, the International Tribunal for the Prosecution of Persons Responsible for Serious Violations of International Humanitarian Law Committed in the Territory of the Former Yugoslavia since 1991 (hereinafter referred to as "the International Tribunal") shall function in accordance with the provisions of the present Statute.

Article 1

Competence of the International Tribunal

The International Tribunal shall have the power to prosecute persons responsible for serious violations of international humanitarian law committed in the territory of the former Yugoslavia since 1991 in accordance with the provisions of the present Statute.

Article 2

Grave breaches of the Geneva Conventions of 1949

The International Tribunal shall have the power to prosecute persons committing or ordering to be committed grave breaches of the Geneva Conventions of 12 August 1949, namely the following acts against persons or property protected under the provisions of the relevant Geneva Convention:

( a ) wilful killing;

( b ) torture or inhuman treatment, including biological experiments;

( c ) wilfully causing great suffering or serious injury to body or health;

( d ) extensive destruction and appropriation of property, not justified by military necessity and carried out unlawfully and wantonly;

( e ) compelling a prisoner of war or a civilian to serve in the forces of a hostile power;

( f ) wilfully depriving a prisoner of war or a civilian of the rights of fair and regular trial;

( g ) unlawful deportation or transfer or unlawful confinement of a civilian;

( h ) taking civilians as hostages.

Article 3

Violations of the laws or customs of war

The International Tribunal shall have the power to prosecute persons violating the laws or customs of war. Such violations shall include, but not be limited to:

( a ) employment of poisonous weapons or other weapons calculated to cause unnecessary suffering;

( b ) wanton destruction of cities, towns or villages, or devastation not justified by military necessity;

( c ) attack, or bombardment, by whatever means, of undefended towns, villages, dwellings, or buildings;

( d ) seizure of, destruction or wilful damage done to institutions dedicated to religion, charity and education, the arts and sciences, historic monuments and works of art and science;

( e ) plunder of public or private property.

Article 4

Genocide

1. The International Tribunal shall have the power to prosecute persons committing genocide as defined in paragraph 2 of this article or of committing any of the other acts enumerated in paragraph 3 of this article.

2. Genocide means any of the following acts committed with intent to destroy, in whole or in part, a national, ethnical, racial or religious group, as such:

( a ) killing members of the group;

( b ) causing serious bodily or mental harm to members of the group;

( c ) deliberately inflicting on the group conditions of life calculated to bring about its physical destruction in whole or in part;

( d ) imposing measures intended to prevent births within the group;

( e ) forcibly transferring children of the group to another group.

3. the following acts shall be punishable:

( a ) genocide;

( b ) conspiracy to commit genocide;

( c ) direct and public incitement to commit genocide;

( d ) attempt to commit genocide;

( e ) complicity in genocide.

Article 5

Crimes against humanity

The International Tribunal shall have the power to prosecute persons responsible for the following crimes when committed in armed conflict, whether international or internal in character, and directed against any civilian population:

( a ) murder;

( b ) extermination;

( c ) enslavement;

( d ) deportation;

( e ) imprisonment;

( f ) torture;

( g ) rape;

( h ) persecutions on political, racial and religious grounds;

( i ) other inhumane acts.

Article 6

Personal jurisdiction

The International Tribunal shall have jurisdiction over natural persons pursuant to the provisions of the present Statute.

Article 7

Individual criminal responsibility

1. A person who planned, instigated, ordered, committed or otherwise aided and abetted in the planning, preparation or execution of a crime referred to in articles 2 to 5 of the present Statute, shall be individually responsible for the crime.

2. The official position of any accused person, whether as Head of State or Government or as a responsible Government official, shall not relieve such person of criminal responsibility nor mitigate punishment.

3. The fact that any of the acts referred to in articles 2 to 5 of the present Statute was committed by a subordinate does not relieve his superior of criminal responsibility if he knew or had reason to know that the subordinate was about to commit such acts or had done so and the superior failed to take the necessary and reasonable measures to prevent such acts or to punish the perpetrators thereof.

4. The fact that an accused person acted pursuant to an order of a Government or of a superior shall not relieve him of criminal responsibility, but may be considered in mitigation of punishment if the International Tribunal determines that justice so requires.

Article 8

Territorial and temporal jurisdiction

The territorial jurisdiction of the International Tribunal shall extend to the territory of the former Socialist Federal Republic of Yugoslavia, including its land surface, airspace and territorial waters. The temporal jurisdiction of the International Tribunal shall extend to a period beginning on 1 January 1991.

Article 9

Concurrent jurisdiction

1. The International Tribunal and national courts shall have concurrent jurisdiction to prosecute persons for serious violations of international humanitarian law committed in the territory of the former Yugoslavia since 1 January 1991.

2. The International Tribunal shall have primacy over national courts. At any stage of the procedure, the International Tribunal may formally request national courts to defer to the competence of the International Tribunal in accordance with the present Statute and the Rules of Procedure and Evidence of the International Tribunal.

Article 10

Non-bis-in-idem

1. No person shall be tried before a national court for acts constituting serious violations of international humanitarian law under the present Statute, for which he or she has already been tried by the International Tribunal.

2. A person who has been tried by a national court for acts constituting serious violations of international humanitarian law may be subsequently tried by the International Tribunal only if:

( a ) the act for which he or she was tried was characterized as an ordinary crime; or

( b ) the national court proceedings were not impartial or independent, were designed to shield the accused from international criminal responsibility, or the case was not diligently prosecuted.

3. In considering the penalty to be imposed on a person convicted of a crime under the present Statute, the International Tribunal shall take into account the extent to which any penalty imposed by a national court on the same person for the same act has already been served.

Article 11

Organization of the International Tribunal

The International Tribunal shall consist of the following organs:

( a ) The Chambers, comprising three Trial Chambers and an Appeals Chamber;

( b ) The Prosecutor; and

( c ) A Registry, servicing both the Chambers and the Prosecutor.

Article 12

Composition of the Chambers

1. The Chambers shall be composed of sixteen permanent independent judges, no two of whom may be nationals of the same State, and a maximum at any one time of nine ad litem independent judges appointed in accordance with article 13 ter, paragraph 2, of the Statute, no two of whom may be nationals of the same State.

2. Three permanent judges and a maximum at any one time of six ad litem judges shall be members of each Trial Chamber. Each Trial Chamber to which ad litem judges are assigned may be divided into sections of three judges each, composed of both permanent and ad litem judges. A section of a Trial Chamber shall have the same powers and responsibilities as a Trial Chamber under the Statute and shall render judgement in accordance with the same rules.

3. Seven of the permanent judges shall be members of the Appeals Chamber. The Appeals Chamber shall, for each appeal, be composed of five of its members.

4. A person who for the purposes of membership of the Chambers of the International Tribunal could be regarded as a national of more than one State shall be deemed to be a national of the State in which that person ordinarily exercises civil and political rights.

Article 13

Qualifications of judges

The permanent and ad litem judges shall be persons of high moral character, impartiality and integrity who possess the qualifications required in their respective countries for appointment to the highest judicial offices. In the overall composition of the Chambers and sections of the Trial Chambers, due account shall be taken of the experience of the judges in criminal law, international law, including international humanitarian law and human rights law.

Article 13 bis

Election of permanent judges

1. Fourteen of the permanent judges of the International Tribunal shall be elected by the General Assembly from a list submitted by the Security Council, in the following manner:

( a ) The Secretary-General shall invite nominations for judges of the International Tribunal from States Members of the United Nations and non-member States maintaining permanent observer missions at United Nations Headquarters.

( b ) Within sixty days of the date of the invitation of the Secretary-General, each State may nominate up to two candidates meeting the qualifications set out in article 13 of the Statute, no two of whom shall be of the same nationality and neither of whom shall be of the same nationality as any judge who is a member of the Appeals Chamber and who was elected or appointed a permanent judge of the International Criminal Tribunal for the Prosecution of Persons Responsible for Genocide and Other Serious Violations of International Humanitarian Law Committed in the Territory of Rwanda and Rwandan Citizens Responsible for Genocide and Other Such Violations Committed in the Territory of Neighbouring States, between 1 January 1994 and 31 December 1994 (hereinafter referred to as "The International Tribunal for Rwanda") in accordance with article 12 bis of the Statute of that Tribunal.

( c ) The Secretary-General shall forward the nominations received to the Security Council. From the nominations received the Security Council shall establish a list of not less than twenty-eight and not more than forty-two candidates, taking due account of the adequate representation of the principal legal systems of the world.

( d ) The President of the Security Council shall transmit the list of candidates to the President of the General Assembly. From that list the General Assembly shall elect fourteen permanent judges of the International Tribunal. The candidates who receive an absolute majority of the votes of the States Members of the United Nations and of the non-member States maintaining permanent observer missions at United Nations Headquarters, shall be declared elected. Should two candidates of the same nationality obtain the required majority vote, the one who received the higher number of votes shall be considered elected.

2. In the event of a vacancy in the Chambers amongst the permanent judges elected or appointed in accordance with this article, after consultation with the Presidents of the Security Council and of the General Assembly, the Secretary-General shall appoint a person meeting the qualifications of article 13 of the Statute, for the remainder of the term of office concerned.

3. The permanent judges elected in accordance with this article shall be elected for a term of four years. The terms and conditions of service shall be those of the judges of the International Court of Justice. They shall be eligible for re-election.

Article 13 ter

Election and appointment of ad litem judges

1. The ad litem judges of the International Tribunal shall be elected by the General Assembly from a list submitted by the Security Council, in the following manner:

( a ) The Secretary-General shall invite nominations for ad litem judges of the International Tribunal from States Members of the United Nations and non-member States maintaining permanent observer missions at United Nations Headquarters;

( b ) Within sixty days of the date of the invitation of the Secretary-General, each State may nominate up to four candidates meeting the qualifications set out in article 13 of the Statute, taking into account the importance of a fair representation of female and male candidates;

( c ) The Secretary-General shall forward the nominations received to the Security Council. From the nominations received the Security Council shall establish a list of not less than fifty-four candidates, taking due account of the adequate representation of the principal legal systems of the world and bearing in mind the importance of equitable geographical distribution;

( d ) The President of the Security Council shall transmit the list of candidates to the President of the General Assembly. From that list the General Assembly shall elect the twenty-seven ad litem judges of the International Tribunal. The candidates who receive an absolute majority of the votes of the States Members of the United Nations and of the non-member States maintaining permanent observer missions at United Nations Headquarters shall be declared elected;

( e ) The a d litem judges shall be elected for a term of four years. They shall not be eligible for re-election.

2. During their term, ad litem judges will be appointed by the Secretary-General, upon request of the President of the International Tribunal, to serve in the Trial Chambers for one or more trials, for a cumulative period of up to, but not including, three years. When requesting the appointment of any particular ad litem judge, the President of the International Tribunal shall bear in mind the criteria set out in article 13 of the Statute regarding the composition of the Chambers and sections of the Trial Chambers, the considerations set out in paragraphs 1 ( b ) and ( c ) above and the number of votes the ad litem judge received in the General Assembly.

Article 13 quater

Status of ad litem judges

1. During the period in which they are appointed to serve in the International Tribunal, ad litem judges shall:

( a ) Benefit from the same terms and conditions of service mutatis mutandis as the permanent judges of the International Tribunal;

( b ) Enjoy, subject to paragraph 2 below, the same powers as the permanent judges of the International Tribunal;

( c ) Enjoy the privileges and immunities, exemptions and facilities of a judge of the International Tribunal.

2. During the period in which they are appointed to serve in the International Tribunal, ad litem judges shall not:

( a ) Be eligible for election as, or to vote in the election of, the President of the Tribunal or the Presiding Judge of a Trial Chamber pursuant to article 14 of the Statute;

( b ) Have power:

(i) To adopt rules of procedure and evidence pursuant to article 15 of the Statute. They shall, however, be consulted before the adoption of those rules;

(ii) To review an indictment pursuant to article 19 of the Statute;

(iii) To consult with the President in relation to the assignment of judges pursuant to article 14 of the Statute or in relation to a pardon or commutation of sentence pursuant to article 28 of the Statute;

(iv) To adjudicate in pre-trial proceedings.

Article 14

Officers and members of the Chambers

1. The permanent judges of the International Tribunal shall elect a President from amongst their number.

2. The President of the International Tribunal shall be a member of the Appeals Chamber and shall preside over its proceedings.

3. After consultation with the permanent judges of the International Tribunal, the President shall assign four of the permanent judges elected or appointed in accordance with Article 13 bis of the Statute to the Appeals Chamber and nine to the Trial Chambers.

4. Two of the permanent judges of the International Tribunal for Rwanda elected or appointed in accordance with article 12 bis of the Statute of that Tribunal shall be assigned by the President of that Tribunal, in consultation with the President of the International Tribunal, to be members of the Appeals Chamber and permanent judges of the International Tribunal.

5. After consultation with the permanent judges of the International Tribunal, the President shall assign such ad litem judges as may from time to time be appointed to serve in the International Tribunal to the Trial Chambers.

6. A judge shall serve only in the Chamber to which he or she was assigned.

7. The permanent judges of each Trial Chamber shall elect a Presiding Judge from amongst their number, who shall oversee the work of the Trial Chamber as a whole.

Article 15

Rules of procedure and evidence

The judges of the International Tribunal shall adopt rules of procedure and evidence for the conduct of the pre-trial phase of the proceedings, trials and appeals, the admission of evidence, the protection of victims and witnesses and other appropriate matters.

Article 16

The Prosecutor

1. The Prosecutor shall be responsible for the investigation and prosecution of persons responsible for serious violations of international humanitarian law committed in the territory of the former Yugoslavia since 1 January 1991.

2. The Prosecutor shall act independently as a separate organ of the International Tribunal. He or she shall not seek or receive instructions from any Government or from any other source.

3. The Office of the Prosecutor shall be composed of a Prosecutor and such other qualified staff as may be required.

4. The Prosecutor shall be appointed by the Security Council on nomination by the Secretary-General. He or she shall be of high moral character and possess the highest level of competence and experience in the conduct of investigations and prosecutions of criminal cases. The Prosecutor shall serve for a four-year term and be eligible for reappointment. The terms and conditions of service of the Prosecutor shall be those of an Under-Secretary-General of the United Nations.

5. The staff of the Office of the Prosecutor shall be appointed by the Secretary-General on the recommendation of the Prosecutor.

Article 17

The Registry

1. The Registry shall be responsible for the administration and servicing of the International Tribunal.

2. The Registry shall consist of a Registrar and such other staff as may be required.

3. The Registrar shall be appointed by the Secretary-General after consultation with the President of the International Tribunal. He or she shall serve for a four-year term and be eligible for reappointment. The terms and conditions of service of the Registrar shall be those of an Assistant Secretary-General of the United Nations.

4. The staff of the Registry shall be appointed by the Secretary-General on the recommendation of the Registrar.

Article 18

Investigation and preparation of indictment

1. The Prosecutor shall initiate investigations ex-officio or on the basis of information obtained from any source, particularly from Governments, United Nations organs, intergovernmental and non-governmental organisations. The Prosecutor shall assess the information received or obtained and decide whether there is sufficient basis to proceed.

2. The Prosecutor shall have the power to question suspects, victims and witnesses, to collect evidence and to conduct on-site investigations. In carrying out these tasks, the Prosecutor may, as appropriate, seek the assistance of the State authorities concerned.

3. If questioned, the suspect shall be entitled to be assisted by counsel of his own choice, including the right to have legal assistance assigned to him without payment by him in any such case if he does not have sufficient means to pay for it, as well as to necessary translation into and from a language he speaks and understands.

4. Upon a determination that a prima facie case exists, the Prosecutor shall prepare an indictment containing a concise statement of the facts and the crime or crimes with which the accused is charged under the Statute. The indictment shall be transmitted to a judge of the Trial Chamber.

Article 19

Review of the indictment

1. The judge of the Trial Chamber to whom the indictment has been transmitted shall review it. If satisfied that a prima facie case has been established by the Prosecutor, he shall confirm the indictment. If not so satisfied, the indictment shall be dismissed.

2. Upon confirmation of an indictment, the judge may, at the request of the Prosecutor, issue such orders and warrants for the arrest, detention, surrender or transfer of persons, and any other orders as may be required for the conduct of the trial.

Article 20

Commencement and conduct of trial proceedings

1. The Trial Chambers shall ensure that a trial is fair and expeditious and that proceedings are conducted in accordance with the rules of procedure and evidence, with full respect for the rights of the accused and due regard for the protection of victims and witnesses.

2. A person against whom an indictment has been confirmed shall, pursuant to an order or an arrest warrant of the International Tribunal, be taken into custody, immediately informed of the charges against him and transferred to the International Tribunal.

3. The Trial Chamber shall read the indictment, satisfy itself that the rights of the accused are respected, confirm that the accused understands the indictment, and instruct the accused to enter a plea. The Trial Chamber shall then set the date for trial.

4. The hearings shall be public unless the Trial Chamber decides to close the proceedings in accordance with its rules of procedure and evidence.

Article 21

Rights of the accused

1. All persons shall be equal before the International Tribunal.

2. In the determination of charges against him, the accused shall be entitled to a fair and public hearing, subject to article 22 of the Statute.

3. The accused shall be presumed innocent until proved guilty according to the provisions of the present Statute.

4. In the determination of any charge against the accused pursuant to the present Statute, the accused shall be entitled to the following minimum guarantees, in full equality:

( a ) to be informed promptly and in detail in a language which he understands of the nature and cause of the charge against him;

( b ) to have adequate time and facilities for the preparation of his defence and to communicate with counsel of his own choosing;

( c ) to be tried without undue delay;

( d ) to be tried in his presence, and to defend himself in person or through legal assistance of his own choosing; to be informed, if he does not have legal assistance, of this right; and to have legal assistance assigned to him, in any case where the interests of justice so require, and without payment by him in any such case if he does not have sufficient means to pay for it;

( e ) to examine, or have examined, the witnesses against him and to obtain the attendance and examination of witnesses on his behalf under the same conditions as witnesses against him;

( f ) to have the free assistance of an interpreter if he cannot understand or speak the language used in the International Tribunal;

( g ) not to be compelled to testify against himself or to confess guilt.

Article 22

Protection of victims and witnesses

The International Tribunal shall provide in its rules of procedure and evidence for the protection of victims and witnesses. Such protection measures shall include, but shall not be limited to, the conduct of in camera proceedings and the protection of the victim's identity.

Article 23

Judgement

1. The Trial Chambers shall pronounce judgements and impose sentences and penalties on persons convicted of serious violations of international humanitarian law.

2. The judgement shall be rendered by a majority of the judges of the Trial Chamber, and shall be delivered by the Trial Chamber in public. It shall be accompanied by a reasoned opinion in writing, to which separate or dissenting opinions may be appended.

Article 24

Penalties

1. The penalty imposed by the Trial Chamber shall be limited to imprisonment. In determining the terms of imprisonment, the Trial Chambers shall have recourse to the general practice regarding prison sentences in the courts of the former Yugoslavia.

2. In imposing the sentences, the Trial Chambers should take into account such factors as the gravity of the offence and the individual circumstances of the convicted person.

3. In addition to imprisonment, the Trial Chambers may order the return of any property and proceeds acquired by criminal conduct, including by means of duress, to their rightful owners.

Article 25

Appellate proceedings

1. The Appeals Chamber shall hear appeals from persons convicted by the Trial Chambers or from the Prosecutor on the following grounds:

( a ) an error on a question of law invalidating the decision; or

( b ) an error of fact which has occasioned a miscarriage of justice.

2. The Appeals Chamber may affirm, reverse or revise the decisions taken by the Trial Chambers.

Article 26

Review proceedings

Where a new fact has been discovered which was not known at the time of the proceedings before the Trial Chambers or the Appeals Chamber and which could have been a decisive factor in reaching the decision, the convicted person or the Prosecutor may submit to the International Tribunal an application for review of the judgement.

Article 27

Enforcement of sentences

Imprisonment shall be served in a State designated by the International Tribunal from a list of States which have indicated to the Security Council their willingness to accept convicted persons. Such imprisonment shall be in accordance with the applicable law of the State concerned, subject to the supervision of the International Tribunal.

Article 28

Pardon or commutation of sentences

If, pursuant to the applicable law of the State in which the convicted person is imprisoned, he or she is eligible for pardon or commutation of sentence, the State concerned shall notify the International Tribunal accordingly. The President of the International Tribunal, in consultation with the judges, shall decide the matter on the basis of the interests of justice and the general principles of law.

Article 29

Cooperation and judicial assistance

1. States shall cooperate with the International Tribunal in the investigation and prosecution of persons accused of committing serious violations of international humanitarian law.

2. States shall comply without undue delay with any request for assistance or an order issued by a Trial Chamber, including, but not limited to:

( a ) the identification and location of persons;

( b ) the taking of testimony and the production of evidence;

( c ) the service of documents;

( d ) the arrest or detention of persons;

( e ) the surrender or the transfer of the accused to the International Tribunal.

Article 30

The status, privileges and immunities of the International Tribunal

1. The Convention on the Privileges and Immunities of the United Nations of 13 February 1946 shall apply to the International Tribunal, the judges, the Prosecutor and his staff, and the Registrar and his staff.

2. The judges, the Prosecutor and the Registrar shall enjoy the privileges and immunities, exemptions and facilities accorded to diplomatic envoys, in accordance with international law.

3. The staff of the Prosecutor and of the Registrar shall enjoy the privileges and immunities accorded to officials of the United Nations under articles V and VII of the Convention referred to in paragraph 1 of this article.

4. Other persons, including the accused, required at the seat of the International Tribunal shall be accorded such treatment as is necessary for the proper functioning of the International Tribunal.

Article 31

Seat of the International Tribunal

The International Tribunal shall have its seat at The Hague.

Article 32

Expenses of the International Tribunal

The expenses of the International Tribunal shall be borne by the regular budget of the United Nations in accordance with Article 17 of the Charter of the United Nations.

Article 33

Working languages

The working languages of the International Tribunal shall be English and French.

Article 34

Annual report

The President of the International Tribunal shall submit an annual report of the International Tribunal to the Security Council and to the General Assembly.

ComplaintsBoard
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12:15 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Collective Pos Collective pos day to day running operation - handle very badly by management

COMPLAINS RELATED TO COLLECTIVE POS DAY TO DAY RUNNING OPERATIONS -

You guys make false promise, and over 30 days happen because your company cannot provide within 30days time period.

You company should be Shut down from the constumer board, as we have ask 20 or 30 unclose transaction, which is not been process by your machine, your staff member keep it more than 30 days and went on maternity leave, being follow up on those transaction, one responsible person admitted your company fault and try to get information from your parent company. As your company is a middle company and another company do your processing for you.

As delay happen from your staff and you(Michael M. and other level BLAMES ON THE CUSTOMER...if you think you are responsible company. Should honor your SALES REP. John Sbrollra committment, not offering changes to original Contract and Ask the Customer to Modify.

As your Rep. admit that your company wants to make more money, if Customer is doing less business, you will penalised Customer with all additional cost without informing the customer. SHAME ON YOU GUYS... I wish somebody will teach you guys lesson!

As your Management Staff is not honest people. Hope GOD will do something with your company.

Just waiting to see the GOD time!

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CD1
Toronto, CA
Jan 24, 2012 1:58 pm EST

Anyone considering opening a merchant account should do their homework. Because this is a complaints board, I'm guessing that for a majority of people it might be too late however if you want a report as to the ways some providers cheat their customers, go to www.clarionsolutions.ca and request our free report detailing what you can do to avoid being overcharged for processing services.

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acceptcards
Richmond Hill, CA
Dec 20, 2011 12:57 pm EST

I'm a sales rep for a merchant service provider (I won't say which one because I'm not here to sell). These scams are VERY common for these small white label companies. They will lure you in with low discount rates, but will have hidden monthly fees, setup fees, long contracts & lease contracts with big cancellation fees.

In Canada, you need to be very careful, and only stick with 4 companies. Moneris, Global Payments, TD Merchant Services, or Chase Payment Tech. All the other companies are smaller and will most likely even process through these companies.

You can tell if a merchant services provider is a "white label" company if they offer you lease & purchase options only. They want you to lease the terminal so that you'll be in a long contract with a leasing company. (usually 7 years)

What happens if the terminal breaks down? Odds are, if you leased the terminal, they will make you pay a fine to replace it.
Do yourself a favor, and stick with the big 4. Don't be fooled by low discount rates!

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keep eyes open
Ottawa, CA
Dec 31, 2010 6:33 pm EST

This company is a big time rip off have and 2 sets of prices for when u sign up.. I signed up in 2010 and in 2009.. Just to cancel both they ACCOUNT, they wanted to charge me 500$ for 2010 and 299$ for 2009. Not to mention they were already double charging me when when I had upgraded my terminal. They are very misleading. When I asked to see my contract they wanted to charge me 50$. I've never seen a company that charges money for everything. To set them straight i closed my bank account on them before they could with draw any more fees. Considering that their services was beyond pitiful.. I should be using them.

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Grunft
Vancouver, CA
Sep 08, 2010 11:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have witnessed a similar situation in trying to end a service provided by Collective POS...

My employer has been dealing with them effectively now for over 10 years and has been an exemplary corporate customer, always in good standing with having them charge his account and accepting rate increases as they applied.

It has been over three months now since he ended his contract to move on to a more suitable provider.

[COLOR="DarkOrchid"][LIST=1]
[*]First there was the $100 deactivation fee (not stated in the original contract cancellation agreement)
[*]Then equipment returned to the address specified in their cancellation agreement went missing. He was told it should have been sent to GCN Holdings in New York even though the original equipment contract was with Lease Finance Group in Ontario.
[*]After numerous phone calls the equipment was found to be in the collective POS mail room.
[*]In June Collective POS promised to ship it to New York by UPS... UPS tracking shows it finally arrived in New York on July 29th.
[*]His credit card was again charged for leasing fees on August 17th as it had been in June and July.[/COLOR][/LIST]

To this day Sept 8th 2010 GCN Holdings still claims his equipment had not been returned... for what it's worth Collective POS have blatantly told him no deactivation or equipment rental fees will be refunded as they have handled everything appropriately despite his obvious arguments

I have never know any company to freely abscond peoples hard earned money with such vigor and deceit. This just blows my mind as all the proof is in our hands. WHAT? do they want us to take em to court? Unfortunately our hands are tied we are so busy with the business that we have more important pressing matters to attend to...

Which is probably what they are counting on to blatantly go on in this obvious poor ethical fashion. Maybe some day when we have the luxury of some extra time we will pursue a course of action pending it is not costing more than the business has lost thus far.

Please let everyone know never to use the services provides by Collective Piece of @!$%! their so called service can only be likened to that which only may be obtained in... well you get the point! DON'T USE THEM, They suck! [COLOR="Red"][B]and it doesn't even feel good![/B][/COLOR] LOL... Seriously

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purple111
Toronto, CA
Jul 17, 2010 8:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Sandra15 is fraud. I hope Collective POS will go out of business. They are such a bad company.

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Sandra15
toronto, CA
Jul 17, 2010 6:00 am EDT

Statute of the International Tribunal for the Prosecution of Persons Responsible for Serious Violations of International Humanitarian Law Committed in the Territory of the Former Yugoslavia since 1991 (International Tribunal for the Former Yugoslavia)

Adopted by Security Council resolution 827 (1993) of 25 May 1993
Amended by Security Council resolutions [protected]) of 13 May 1998, [protected]) of 30 November 2000, [protected]) of 17 May 2002 and1431 (2002) of 14 August 2002

Having been established by the Security Council acting under Chapter VII of the Charter of the United Nations, the International Tribunal for the Prosecution of Persons Responsible for Serious Violations of International Humanitarian Law Committed in the Territory of the Former Yugoslavia since 1991 (hereinafter referred to as "the International Tribunal") shall function in accordance with the provisions of the present Statute.

Article 1

Competence of the International Tribunal

The International Tribunal shall have the power to prosecute persons responsible for serious violations of international humanitarian law committed in the territory of the former Yugoslavia since 1991 in accordance with the provisions of the present Statute.

Article 2

Grave breaches of the Geneva Conventions of 1949

The International Tribunal shall have the power to prosecute persons committing or ordering to be committed grave breaches of the Geneva Conventions of 12 August 1949, namely the following acts against persons or property protected under the provisions of the relevant Geneva Convention:

( a ) wilful killing;

( b ) torture or inhuman treatment, including biological experiments;

( c ) wilfully causing great suffering or serious injury to body or health;

( d ) extensive destruction and appropriation of property, not justified by military necessity and carried out unlawfully and wantonly;

( e ) compelling a prisoner of war or a civilian to serve in the forces of a hostile power;

( f ) wilfully depriving a prisoner of war or a civilian of the rights of fair and regular trial;

( g ) unlawful deportation or transfer or unlawful confinement of a civilian;

( h ) taking civilians as hostages.

Article 3

Violations of the laws or customs of war

The International Tribunal shall have the power to prosecute persons violating the laws or customs of war. Such violations shall include, but not be limited to:

( a ) employment of poisonous weapons or other weapons calculated to cause unnecessary suffering;

( b ) wanton destruction of cities, towns or villages, or devastation not justified by military necessity;

( c ) attack, or bombardment, by whatever means, of undefended towns, villages, dwellings, or buildings;

( d ) seizure of, destruction or wilful damage done to institutions dedicated to religion, charity and education, the arts and sciences, historic monuments and works of art and science;

( e ) plunder of public or private property.

Article 4

Genocide

1. The International Tribunal shall have the power to prosecute persons committing genocide as defined in paragraph 2 of this article or of committing any of the other acts enumerated in paragraph 3 of this article.

2. Genocide means any of the following acts committed with intent to destroy, in whole or in part, a national, ethnical, racial or religious group, as such:

( a ) killing members of the group;

( b ) causing serious bodily or mental harm to members of the group;

( c ) deliberately inflicting on the group conditions of life calculated to bring about its physical destruction in whole or in part;

( d ) imposing measures intended to prevent births within the group;

( e ) forcibly transferring children of the group to another group.

3. the following acts shall be punishable:

( a ) genocide;

( b ) conspiracy to commit genocide;

( c ) direct and public incitement to commit genocide;

( d ) attempt to commit genocide;

( e ) complicity in genocide.

Article 5

Crimes against humanity

The International Tribunal shall have the power to prosecute persons responsible for the following crimes when committed in armed conflict, whether international or internal in character, and directed against any civilian population:

( a ) murder;

( b ) extermination;

( c ) enslavement;

( d ) deportation;

( e ) imprisonment;

( f ) torture;

( g ) rape;

( h ) persecutions on political, racial and religious grounds;

( i ) other inhumane acts.

Article 6

Personal jurisdiction

The International Tribunal shall have jurisdiction over natural persons pursuant to the provisions of the present Statute.

Article 7

Individual criminal responsibility

1. A person who planned, instigated, ordered, committed or otherwise aided and abetted in the planning, preparation or execution of a crime referred to in articles 2 to 5 of the present Statute, shall be individually responsible for the crime.

2. The official position of any accused person, whether as Head of State or Government or as a responsible Government official, shall not relieve such person of criminal responsibility nor mitigate punishment.

3. The fact that any of the acts referred to in articles 2 to 5 of the present Statute was committed by a subordinate does not relieve his superior of criminal responsibility if he knew or had reason to know that the subordinate was about to commit such acts or had done so and the superior failed to take the necessary and reasonable measures to prevent such acts or to punish the perpetrators thereof.

4. The fact that an accused person acted pursuant to an order of a Government or of a superior shall not relieve him of criminal responsibility, but may be considered in mitigation of punishment if the International Tribunal determines that justice so requires.

Article 8

Territorial and temporal jurisdiction

The territorial jurisdiction of the International Tribunal shall extend to the territory of the former Socialist Federal Republic of Yugoslavia, including its land surface, airspace and territorial waters. The temporal jurisdiction of the International Tribunal shall extend to a period beginning on 1 January 1991.

Article 9

Concurrent jurisdiction

1. The International Tribunal and national courts shall have concurrent jurisdiction to prosecute persons for serious violations of international humanitarian law committed in the territory of the former Yugoslavia since 1 January 1991.

2. The International Tribunal shall have primacy over national courts. At any stage of the procedure, the International Tribunal may formally request national courts to defer to the competence of the International Tribunal in accordance with the present Statute and the Rules of Procedure and Evidence of the International Tribunal.

Article 10

Non-bis-in-idem

1. No person shall be tried before a national court for acts constituting serious violations of international humanitarian law under the present Statute, for which he or she has already been tried by the International Tribunal.

2. A person who has been tried by a national court for acts constituting serious violations of international humanitarian law may be subsequently tried by the International Tribunal only if:

( a ) the act for which he or she was tried was characterized as an ordinary crime; or

( b ) the national court proceedings were not impartial or independent, were designed to shield the accused from international criminal responsibility, or the case was not diligently prosecuted.

3. In considering the penalty to be imposed on a person convicted of a crime under the present Statute, the International Tribunal shall take into account the extent to which any penalty imposed by a national court on the same person for the same act has already been served.

Article 11

Organization of the International Tribunal

The International Tribunal shall consist of the following organs:

( a ) The Chambers, comprising three Trial Chambers and an Appeals Chamber;

( b ) The Prosecutor; and

( c ) A Registry, servicing both the Chambers and the Prosecutor.

Article 12

Composition of the Chambers

1. The Chambers shall be composed of sixteen permanent independent judges, no two of whom may be nationals of the same State, and a maximum at any one time of nine ad litem independent judges appointed in accordance with article 13 ter, paragraph 2, of the Statute, no two of whom may be nationals of the same State.

2. Three permanent judges and a maximum at any one time of six ad litem judges shall be members of each Trial Chamber. Each Trial Chamber to which ad litem judges are assigned may be divided into sections of three judges each, composed of both permanent and ad litem judges. A section of a Trial Chamber shall have the same powers and responsibilities as a Trial Chamber under the Statute and shall render judgement in accordance with the same rules.

3. Seven of the permanent judges shall be members of the Appeals Chamber. The Appeals Chamber shall, for each appeal, be composed of five of its members.

4. A person who for the purposes of membership of the Chambers of the International Tribunal could be regarded as a national of more than one State shall be deemed to be a national of the State in which that person ordinarily exercises civil and political rights.

Article 13

Qualifications of judges

The permanent and ad litem judges shall be persons of high moral character, impartiality and integrity who possess the qualifications required in their respective countries for appointment to the highest judicial offices. In the overall composition of the Chambers and sections of the Trial Chambers, due account shall be taken of the experience of the judges in criminal law, international law, including international humanitarian law and human rights law.

Article 13 bis

Election of permanent judges

1. Fourteen of the permanent judges of the International Tribunal shall be elected by the General Assembly from a list submitted by the Security Council, in the following manner:

( a ) The Secretary-General shall invite nominations for judges of the International Tribunal from States Members of the United Nations and non-member States maintaining permanent observer missions at United Nations Headquarters.

( b ) Within sixty days of the date of the invitation of the Secretary-General, each State may nominate up to two candidates meeting the qualifications set out in article 13 of the Statute, no two of whom shall be of the same nationality and neither of whom shall be of the same nationality as any judge who is a member of the Appeals Chamber and who was elected or appointed a permanent judge of the International Criminal Tribunal for the Prosecution of Persons Responsible for Genocide and Other Serious Violations of International Humanitarian Law Committed in the Territory of Rwanda and Rwandan Citizens Responsible for Genocide and Other Such Violations Committed in the Territory of Neighbouring States, between 1 January 1994 and 31 December 1994 (hereinafter referred to as "The International Tribunal for Rwanda") in accordance with article 12 bis of the Statute of that Tribunal.

( c ) The Secretary-General shall forward the nominations received to the Security Council. From the nominations received the Security Council shall establish a list of not less than twenty-eight and not more than forty-two candidates, taking due account of the adequate representation of the principal legal systems of the world.

( d ) The President of the Security Council shall transmit the list of candidates to the President of the General Assembly. From that list the General Assembly shall elect fourteen permanent judges of the International Tribunal. The candidates who receive an absolute majority of the votes of the States Members of the United Nations and of the non-member States maintaining permanent observer missions at United Nations Headquarters, shall be declared elected. Should two candidates of the same nationality obtain the required majority vote, the one who received the higher number of votes shall be considered elected.

2. In the event of a vacancy in the Chambers amongst the permanent judges elected or appointed in accordance with this article, after consultation with the Presidents of the Security Council and of the General Assembly, the Secretary-General shall appoint a person meeting the qualifications of article 13 of the Statute, for the remainder of the term of office concerned.

3. The permanent judges elected in accordance with this article shall be elected for a term of four years. The terms and conditions of service shall be those of the judges of the International Court of Justice. They shall be eligible for re-election.

Article 13 ter

Election and appointment of ad litem judges

1. The ad litem judges of the International Tribunal shall be elected by the General Assembly from a list submitted by the Security Council, in the following manner:

( a ) The Secretary-General shall invite nominations for ad litem judges of the International Tribunal from States Members of the United Nations and non-member States maintaining permanent observer missions at United Nations Headquarters;

( b ) Within sixty days of the date of the invitation of the Secretary-General, each State may nominate up to four candidates meeting the qualifications set out in article 13 of the Statute, taking into account the importance of a fair representation of female and male candidates;

( c ) The Secretary-General shall forward the nominations received to the Security Council. From the nominations received the Security Council shall establish a list of not less than fifty-four candidates, taking due account of the adequate representation of the principal legal systems of the world and bearing in mind the importance of equitable geographical distribution;

( d ) The President of the Security Council shall transmit the list of candidates to the President of the General Assembly. From that list the General Assembly shall elect the twenty-seven ad litem judges of the International Tribunal. The candidates who receive an absolute majority of the votes of the States Members of the United Nations and of the non-member States maintaining permanent observer missions at United Nations Headquarters shall be declared elected;

( e ) The a d litem judges shall be elected for a term of four years. They shall not be eligible for re-election.

2. During their term, ad litem judges will be appointed by the Secretary-General, upon request of the President of the International Tribunal, to serve in the Trial Chambers for one or more trials, for a cumulative period of up to, but not including, three years. When requesting the appointment of any particular ad litem judge, the President of the International Tribunal shall bear in mind the criteria set out in article 13 of the Statute regarding the composition of the Chambers and sections of the Trial Chambers, the considerations set out in paragraphs 1 ( b ) and ( c ) above and the number of votes the ad litem judge received in the General Assembly.

Article 13 quater

Status of ad litem judges

1. During the period in which they are appointed to serve in the International Tribunal, ad litem judges shall:

( a ) Benefit from the same terms and conditions of service mutatis mutandis as the permanent judges of the International Tribunal;

( b ) Enjoy, subject to paragraph 2 below, the same powers as the permanent judges of the International Tribunal;

( c ) Enjoy the privileges and immunities, exemptions and facilities of a judge of the International Tribunal.

2. During the period in which they are appointed to serve in the International Tribunal, ad litem judges shall not:

( a ) Be eligible for election as, or to vote in the election of, the President of the Tribunal or the Presiding Judge of a Trial Chamber pursuant to article 14 of the Statute;

( b ) Have power:

(i) To adopt rules of procedure and evidence pursuant to article 15 of the Statute. They shall, however, be consulted before the adoption of those rules;

(ii) To review an indictment pursuant to article 19 of the Statute;

(iii) To consult with the President in relation to the assignment of judges pursuant to article 14 of the Statute or in relation to a pardon or commutation of sentence pursuant to article 28 of the Statute;

(iv) To adjudicate in pre-trial proceedings.

Article 14

Officers and members of the Chambers

1. The permanent judges of the International Tribunal shall elect a President from amongst their number.

2. The President of the International Tribunal shall be a member of the Appeals Chamber and shall preside over its proceedings.

3. After consultation with the permanent judges of the International Tribunal, the President shall assign four of the permanent judges elected or appointed in accordance with Article 13 bis of the Statute to the Appeals Chamber and nine to the Trial Chambers.

4. Two of the permanent judges of the International Tribunal for Rwanda elected or appointed in accordance with article 12 bis of the Statute of that Tribunal shall be assigned by the President of that Tribunal, in consultation with the President of the International Tribunal, to be members of the Appeals Chamber and permanent judges of the International Tribunal.

5. After consultation with the permanent judges of the International Tribunal, the President shall assign such ad litem judges as may from time to time be appointed to serve in the International Tribunal to the Trial Chambers.

6. A judge shall serve only in the Chamber to which he or she was assigned.

7. The permanent judges of each Trial Chamber shall elect a Presiding Judge from amongst their number, who shall oversee the work of the Trial Chamber as a whole.

Article 15

Rules of procedure and evidence

The judges of the International Tribunal shall adopt rules of procedure and evidence for the conduct of the pre-trial phase of the proceedings, trials and appeals, the admission of evidence, the protection of victims and witnesses and other appropriate matters.

Article 16

The Prosecutor

1. The Prosecutor shall be responsible for the investigation and prosecution of persons responsible for serious violations of international humanitarian law committed in the territory of the former Yugoslavia since 1 January 1991.

2. The Prosecutor shall act independently as a separate organ of the International Tribunal. He or she shall not seek or receive instructions from any Government or from any other source.

3. The Office of the Prosecutor shall be composed of a Prosecutor and such other qualified staff as may be required.

4. The Prosecutor shall be appointed by the Security Council on nomination by the Secretary-General. He or she shall be of high moral character and possess the highest level of competence and experience in the conduct of investigations and prosecutions of criminal cases. The Prosecutor shall serve for a four-year term and be eligible for reappointment. The terms and conditions of service of the Prosecutor shall be those of an Under-Secretary-General of the United Nations.

5. The staff of the Office of the Prosecutor shall be appointed by the Secretary-General on the recommendation of the Prosecutor.

Article 17

The Registry

1. The Registry shall be responsible for the administration and servicing of the International Tribunal.

2. The Registry shall consist of a Registrar and such other staff as may be required.

3. The Registrar shall be appointed by the Secretary-General after consultation with the President of the International Tribunal. He or she shall serve for a four-year term and be eligible for reappointment. The terms and conditions of service of the Registrar shall be those of an Assistant Secretary-General of the United Nations.

4. The staff of the Registry shall be appointed by the Secretary-General on the recommendation of the Registrar.

Article 18

Investigation and preparation of indictment

1. The Prosecutor shall initiate investigations ex-officio or on the basis of information obtained from any source, particularly from Governments, United Nations organs, intergovernmental and non-governmental organisations. The Prosecutor shall assess the information received or obtained and decide whether there is sufficient basis to proceed.

2. The Prosecutor shall have the power to question suspects, victims and witnesses, to collect evidence and to conduct on-site investigations. In carrying out these tasks, the Prosecutor may, as appropriate, seek the assistance of the State authorities concerned.

3. If questioned, the suspect shall be entitled to be assisted by counsel of his own choice, including the right to have legal assistance assigned to him without payment by him in any such case if he does not have sufficient means to pay for it, as well as to necessary translation into and from a language he speaks and understands.

4. Upon a determination that a prima facie case exists, the Prosecutor shall prepare an indictment containing a concise statement of the facts and the crime or crimes with which the accused is charged under the Statute. The indictment shall be transmitted to a judge of the Trial Chamber.

Article 19

Review of the indictment

1. The judge of the Trial Chamber to whom the indictment has been transmitted shall review it. If satisfied that a prima facie case has been established by the Prosecutor, he shall confirm the indictment. If not so satisfied, the indictment shall be dismissed.

2. Upon confirmation of an indictment, the judge may, at the request of the Prosecutor, issue such orders and warrants for the arrest, detention, surrender or transfer of persons, and any other orders as may be required for the conduct of the trial.

Article 20

Commencement and conduct of trial proceedings

1. The Trial Chambers shall ensure that a trial is fair and expeditious and that proceedings are conducted in accordance with the rules of procedure and evidence, with full respect for the rights of the accused and due regard for the protection of victims and witnesses.

2. A person against whom an indictment has been confirmed shall, pursuant to an order or an arrest warrant of the International Tribunal, be taken into custody, immediately informed of the charges against him and transferred to the International Tribunal.

3. The Trial Chamber shall read the indictment, satisfy itself that the rights of the accused are respected, confirm that the accused understands the indictment, and instruct the accused to enter a plea. The Trial Chamber shall then set the date for trial.

4. The hearings shall be public unless the Trial Chamber decides to close the proceedings in accordance with its rules of procedure and evidence.

Article 21

Rights of the accused

1. All persons shall be equal before the International Tribunal.

2. In the determination of charges against him, the accused shall be entitled to a fair and public hearing, subject to article 22 of the Statute.

3. The accused shall be presumed innocent until proved guilty according to the provisions of the present Statute.

4. In the determination of any charge against the accused pursuant to the present Statute, the accused shall be entitled to the following minimum guarantees, in full equality:

( a ) to be informed promptly and in detail in a language which he understands of the nature and cause of the charge against him;

( b ) to have adequate time and facilities for the preparation of his defence and to communicate with counsel of his own choosing;

( c ) to be tried without undue delay;

( d ) to be tried in his presence, and to defend himself in person or through legal assistance of his own choosing; to be informed, if he does not have legal assistance, of this right; and to have legal assistance assigned to him, in any case where the interests of justice so require, and without payment by him in any such case if he does not have sufficient means to pay for it;

( e ) to examine, or have examined, the witnesses against him and to obtain the attendance and examination of witnesses on his behalf under the same conditions as witnesses against him;

( f ) to have the free assistance of an interpreter if he cannot understand or speak the language used in the International Tribunal;

( g ) not to be compelled to testify against himself or to confess guilt.

Article 22

Protection of victims and witnesses

The International Tribunal shall provide in its rules of procedure and evidence for the protection of victims and witnesses. Such protection measures shall include, but shall not be limited to, the conduct of in camera proceedings and the protection of the victim's identity.

Article 23

Judgement

1. The Trial Chambers shall pronounce judgements and impose sentences and penalties on persons convicted of serious violations of international humanitarian law.

2. The judgement shall be rendered by a majority of the judges of the Trial Chamber, and shall be delivered by the Trial Chamber in public. It shall be accompanied by a reasoned opinion in writing, to which separate or dissenting opinions may be appended.

Article 24

Penalties

1. The penalty imposed by the Trial Chamber shall be limited to imprisonment. In determining the terms of imprisonment, the Trial Chambers shall have recourse to the general practice regarding prison sentences in the courts of the former Yugoslavia.

2. In imposing the sentences, the Trial Chambers should take into account such factors as the gravity of the offence and the individual circumstances of the convicted person.

3. In addition to imprisonment, the Trial Chambers may order the return of any property and proceeds acquired by criminal conduct, including by means of duress, to their rightful owners.

Article 25

Appellate proceedings

1. The Appeals Chamber shall hear appeals from persons convicted by the Trial Chambers or from the Prosecutor on the following grounds:

( a ) an error on a question of law invalidating the decision; or

( b ) an error of fact which has occasioned a miscarriage of justice.

2. The Appeals Chamber may affirm, reverse or revise the decisions taken by the Trial Chambers.

Article 26

Review proceedings

Where a new fact has been discovered which was not known at the time of the proceedings before the Trial Chambers or the Appeals Chamber and which could have been a decisive factor in reaching the decision, the convicted person or the Prosecutor may submit to the International Tribunal an application for review of the judgement.

Article 27

Enforcement of sentences

Imprisonment shall be served in a State designated by the International Tribunal from a list of States which have indicated to the Security Council their willingness to accept convicted persons. Such imprisonment shall be in accordance with the applicable law of the State concerned, subject to the supervision of the International Tribunal.

Article 28

Pardon or commutation of sentences

If, pursuant to the applicable law of the State in which the convicted person is imprisoned, he or she is eligible for pardon or commutation of sentence, the State concerned shall notify the International Tribunal accordingly. The President of the International Tribunal, in consultation with the judges, shall decide the matter on the basis of the interests of justice and the general principles of law.

Article 29

Cooperation and judicial assistance

1. States shall cooperate with the International Tribunal in the investigation and prosecution of persons accused of committing serious violations of international humanitarian law.

2. States shall comply without undue delay with any request for assistance or an order issued by a Trial Chamber, including, but not limited to:

( a ) the identification and location of persons;

( b ) the taking of testimony and the production of evidence;

( c ) the service of documents;

( d ) the arrest or detention of persons;

( e ) the surrender or the transfer of the accused to the International Tribunal.

Article 30

The status, privileges and immunities of the International Tribunal

1. The Convention on the Privileges and Immunities of the United Nations of 13 February 1946 shall apply to the International Tribunal, the judges, the Prosecutor and his staff, and the Registrar and his staff.

2. The judges, the Prosecutor and the Registrar shall enjoy the privileges and immunities, exemptions and facilities accorded to diplomatic envoys, in accordance with international law.

3. The staff of the Prosecutor and of the Registrar shall enjoy the privileges and immunities accorded to officials of the United Nations under articles V and VII of the Convention referred to in paragraph 1 of this article.

4. Other persons, including the accused, required at the seat of the International Tribunal shall be accorded such treatment as is necessary for the proper functioning of the International Tribunal.

Article 31

Seat of the International Tribunal

The International Tribunal shall have its seat at The Hague.

Article 32

Expenses of the International Tribunal

The expenses of the International Tribunal shall be borne by the regular budget of the United Nations in accordance with Article 17 of the Charter of the United Nations.

Article 33

Working languages

The working languages of the International Tribunal shall be English and French.

Article 34

Annual report

The President of the International Tribunal shall submit an annual report of the International Tribunal to the Security Council and to the General Assembly.

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Sandra15
toronto, CA
Jul 17, 2010 5:59 am EDT

Principles of international co-operation in the detection, arrest, extradition and punishment of persons guilty of war crimes and crimes against humanity

Adopted by General Assembly resolution 3074 (XXVIII) of 3 December 1973

The General Assembly,

Recalling its resolutions 2583 (XXIV) of 15 December 1969, 2712 (XXV) of 15 December 1970, 2840 (XXVI) of 18 December 1971 and 3020 (XXVII) of 18 December 1972,

Taking into account the special need for international action in order to ensure the prosecution and punishment of persons guilty of war crimes and crimes against humanity,

Having considered the draft principles of international co-operation in the detection, arrest, extradition and punishment of persons guilty of war crimes and crimes against humanity,

Declares that the United Nations, in pursuance of the principles and purposes set forth in the Charter concerning the promotion of co-operation between peoples and the maintenance of international peace and security, proclaims the following principles of international co-operation in the detection, arrest, extradition and punishment of persons guilty of war crimes and crimes against humanity:

1. War crimes and crimes against humanity, wherever they are committed, shall be subject to investigation and the persons against whom there is evidence that they have committed such crimes shall be subject to tracing, arrest, trial and, if found guilty, to punishment.

2. Every State has the right to try its own nationals for war crimes against humanity.

3. States shall co-operate with each other on a bilateral and multilateral basis with a view to halting and preventing war crimes and crimes against humanity, and shall take the domestic and international measures necessary for that purpose.

4. States shall assist each other in detecting, arresting and bringing to trial persons suspected of having committed such crimes and, if they are found guilty, in punishing them.

5. Persons against whom there is evidence that they have committed war crimes and crimes against humanity shall be subject to trial and, if found guilty, to punishment, as a general rule in the countries in which they committed those crimes. In that connection, States shall co-operate on questions of extraditing such persons.

6. States shall co-operate with each other in the collection of information and evidence which would help to bring to trial the persons indicated in para-graph 5 above and shall exchange such information.

7. In accordance with article 1 of the Declaration on Territorial Asylum of 14 December 1967, States shall not grant asylum to any person with respect to whom there are serious reasons for considering that he has committed a crime against peace, a war crime or a crime against humanity.

8. States shall not take any legislative or other measures which may be prejudicial to the international obligations they have assumed in regard to the detection, arrest, extradition and punishment of persons guilty of war crimes and crimes against humanity.

9. In co-operating with a view to the detection, arrest and extradition of persons against whom there is evidence that they have committed war crimes and crimes against humanity and, if found guilty, their punishment, States shall act in conformity with the provisions of the Charter of the United Nations and of the Declaration on Principles of International Law concerning Friendly Relations and Co-operation among States in accordance with the Charter of the United Nations.

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Sandra15
toronto, CA
Jul 17, 2010 5:58 am EDT

Preamble
The States Parties to the present Convention,

Recalling resolutions of the General Assembly of the United Nations 3 (I) of 13 February 1946 and 170 (II) of 31 October 1947 on the extradition and punishment of war criminals, resolution 95 (I) of 11 December 1946 affirming the principles of international law recognized by the Charter of the International Military Tribunal, Nürnberg, and the judgement of the Tribunal, and resolutions 2184 (XXI) of 12 December 1966 and 2202 (XXI) of 16 December 1966 which expressly condemned as crimes against humanity the violation of the economic and political rights of the indigenous population on the one hand and the policies of apartheid on the other,

Recalling resolutions of the Economic and Social Council of the United Nations 1074 D (XXXIX) of 28 July 1965 and 1158 (XLI) of 5 August 1966 on the punishment of war criminals and of persons who have committed crimes against humanity,

Noting that none of the solemn declarations, instruments or conventions relating to the prosecution and punishment of war crimes and crimes against humanity made provision for a period of limitation,

Considering that war crimes and crimes against humanity are among the gravest crimes in international law,

Convinced that the effective punishment of war crimes and crimes against humanity is an important element in the prevention of such crimes, the protection of human rights and fundamental freedoms, the encouragement of confidence, the furtherance of co-operation among peoples and the promotion of international peace and security,

Noting that the application to war crimes and crimes against humanity of the rules of municipal law relating to the period of limitation for ordinary crimes is a matter of serious concern to world public opinion, since it prevents the prosecution and punishment of persons responsible for those crimes,

Recognizing that it is necessary and timely to affirm in international law, through this Convention, the principle that there is no period of limitation for war crimes and crimes against humanity, and to secure its universal application,

Have agreed as follows:

Article I
No statutory limitation shall apply to the following crimes, irrespective of the date of their commission:

( a ) War crimes as they are defined in the Charter of the International Military Tribunal, Nürnberg, of 8 August 1945 and confirmed by resolutions 3 (I) of 13 February 1946 and 95 (I) of 11 December 1946 of the General Assembly of the United Nations, particularly the "grave breaches" enumerated in the Geneva Conventions of 12 August 1949 for the protection of war victims;

( b ) Crimes against humanity whether committed in time of war or in time of peace as they are defined in the Charter of the International Military Tribunal, Nürnberg, of 8 August 1945 and confirmed by resolutions 3 (I) of 13 February 1946 and 95 (I) of 11 December 1946 of the General Assembly of the United Nations, eviction by armed attack or occupation and inhuman acts resulting from the policy of apartheid, and the crime of genocide as defined in the 1948 Convention on the Prevention and Punishment of the Crime of Genocide, even if such acts do not constitute a violation of the domestic law of the country in which they were committed.

Article II
If any of the crimes mentioned in article I is committed, the provisions of this Convention shall apply to representatives of the State authority and private individuals who, as principals or accomplices, participate in or who directly incite others to the commission of any of those crimes, or who conspire to commit them, irrespective of the degree of completion, and to representatives of the State authority who tolerate their commission.

Article III
The States Parties to the present Convention undertake to adopt all necessary domestic measures, legislative or otherwise, with a view to making possible the extradition, in accordance with international law, of the persons referred to in article II of this Convention.

Article IV
The States Parties to the present Convention undertake to adopt, in accordance with their respective constitutional processes, any legislative or other measures necessary to ensure that statutory or other limitations shall not apply to the prosecution and punishment of the crimes referred to in articles I and II of this Convention and that, where they exist, such limitations shall be abolished.

Article V
This Convention shall, until 31 December 1969, be open for signature by any State Member of the United Nations or member of any of its specialized agencies or of the International Atomic Energy Agency, by any State Party to the Statute of the International Court of Justice, and by any other State which has been invited by the General Assembly of the United Nations to become a Party to this Convention.

Article VI
This Convention is subject to ratification. Instruments of ratification shall be deposited with the Secretary-General of the United Nations.

Article VII
This Convention shall be open to accession by any State referred to in article V. Instruments of accession shall be deposited with the Secretary-General of the United Nations.

Article VIII
1. This Convention shall enter into force on the ninetieth day after the date of the deposit with the Secretary-General of the United Nations of the tenth instrument of ratification or accession.

2. For each State ratifying this Convention or acceding to it after the deposit of the tenth instrument of ratification or accession, the Convention shall enter into force on the ninetieth day after the date of the deposit of its own instrument of ratification or accession.

Article IX
1. After the expiry of a period of ten years from the date on which this Convention enters into force, a request for the revision of the Convention may be made at any time by any Contracting Party by means of a notification in writing addressed to the Secretary-General of the United Nations.

2. The General Assembly of the United Nations shall decide upon the steps, if any, to be taken in respect of such a request.

Article X
1. This Convention shall be deposited with the Secretary-General of the United Nations.

2. The Secretary-General of the United Nations shall transmit certified copies of this Convention to all States referred to in article V.

3. The Secretary-General of the United Nations shall inform all States referred to in article V of the following particulars:

( a ) Signatures of this Convention, and instruments of ratification and accession deposited under articles V, VI and VII;

( b ) The date of entry into force of this Convention in accordance with article VIII;

( c ) Communications received under article IX.

Article XI
This Convention, of which the Chinese, English, French, Russian and Spanish texts are equally authentic, shall bear the date of 26 November 1968.

In witness whereof the undersigned, being duly authorized for that purpose, have signed this Convention.

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Sandra15
toronto, CA
Jul 17, 2010 5:43 am EDT

i'm really happy with the services they've offered my business. I'm not sure what people are talking about? They are the best merchant services provider in my opinion. I've spoken to alot of people that have used them as their merchant services provider for years and have been happy with the customer service, product warranty and the quality of the product. They stand behind their word and do as they promise. When i was approached by another provider and was offered a lower rate, i contacted the customer service department aadvised them of teh competitor quote and asked that they honour the lowest rate guarantee and they did. what more good you ask for in a merchant service provider.

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Jdillard2010
Toronto, CA
Apr 08, 2010 11:38 am EDT

I switched over to Collective POS 4 months ago and have had no problems. I don't know if things have recently changed but I certainly haven't had any of the experiences listed here. My contract in writing clearly states I have a lifetime warranty on both of my terminals although the visa/mastercard is done through Elavon. However, I have a rate of 1.49% through Elavon for my Mastercard and Visa which is way better then any of the other offers I had been looking at. The customer service can be hard to get ahold of after hours, that would be my only complaint, but all in all, this is the best value I've had for my business.

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