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Coles Supermarkets / frozen foods

Morphett Vale, South Australia, Australia Review updated:

To whom I visited your Supermarket at Southgate Plaza Morphett Vale on Saturday and done my weekly shopping I purchased some frozen goods from your store on purchasing these products I noticed they were soft not frozen when through the checkout I went to the service desk and explained that there may be an issue with the fridge she asked me if I saw anyone down there she called the Dairy mgr. Today I was in the same store and blow me down still thawed out product being sold to the unwhitting customer I called for the mgr Aidan I think it was and explained this to him you're company has broken the cold chain regulation and I am not happy about that you are selling product that can lead to food poisoning or at worst the death of a customer through negligence I told you mgr I will be writing to you and even to go as far as contacting the Health dept due to you're company's inaction

  • Updated by Tony Hards, Jan 21, 2017

    Why would you have a complaints dept when you don't answer the complaint

  • Updated by Tony Hards, Jan 22, 2017

    Then what are you doing about my complaint if you are the one answering

To
Jan 17, 2017
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Comments

  • Wi
      17th of Jan, 2017

    How long did you walk around the store with those frozen things in your cart? Because you would have noticed when you took them out of the freezer that they were soft in the first place.

    +1 Votes
  • To
      17th of Jan, 2017

    @Wine Is Good I didn't it's the last aisle I shop in don't try deflect from the issue you were still selling unfrozen product days later after I reported the nice dent extremely poor question you asked maybe I ask the Health department because with that response you clearly don't give a

    0 Votes
  • Wi
      17th of Jan, 2017

    I wasn't selling #### dude. I don't own or work there. I just asked how long you walked with the items in your cart. And like I said, you would have noticed. And there is no health issue as long as the items are still cold. I used to live in the country an hour from the grocery store. None of my frozen items were still frozen when I would get home, but they would still be cold. Never got sick in 20 years.

    0 Votes
  • Wi
      21st of Jan, 2017

    You ask why they do not answer complaints...do you think Cole's owns this website site? And I answered your complaint. Twice.

    0 Votes
  • Wi
      22nd of Jan, 2017

    I am not going to do crap about it. Except sit here and laugh at how dumb your complaint is.

    +1 Votes
  • To
      22nd of Jan, 2017

    @Wine Is Good Go #### yourself stupid

    0 Votes

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