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Coles / rude employee

May 25, 2015
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Saturday afternoon I was served by a young girl called Anastasia. She was very rude and disrespectful. She handled my groceries violently by packing everything into the bag with no care of the fragile items. She also did not say hello or goodbye to me, the only thing Anastasia said was do you want a bag in a rude tone.

Today I was served by Anastasia again and it seems her behaviour had not improved. A trial should be conducted on those you are considering to employ to see how they handle customer service in a real scenario. I do not feel comfortable doing my shopping at Coles anymore if there is going to be such attitude within the work place.

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Coles Supermarkets Logo Coles Supermarkets
Customer Care Service
800 Toorak
Australia - 3146
+61 398 293 111
+61 398 296 886
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