Cogeco / piss poor quality and customer service

Camlachie, ON, Canada
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What a nightmare! From the faulty installation job that took 4 months to correct, the 1 hour wait times several days a week to try to speak with someone, anyone, and finally trying to disconnect our service because we basically paid for 9 months and got 3 months of actual properly working internet and tv at best. We have been trying to cancel for several weeks and when we finally get through after waiting one hour, they put us on hold for another 30 minutes and say please wait again!!! This company needs to be shut down!!! NO ONE PAY THEIR BILL, THEY DONT DESERVE PENNY OF IT!!!

Aug 10, 2018

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