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Coffee Loyalty card / Poor service

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i regularly go to woonona Mcdonalds, and i was using my Coffee loyalty card which allows you to buy one and get one free, after a few times of use of my Coffee loyalty card they suddendly declined me of using my Coffee loyalty card which does not show an expiery date on it, but i can still use it at any other Mcdonalds in NSW.
This mcdonalds at woonona is not privately owned, which i can not see why my Coffee loylaty card is not accepted as they will accept my card any where else i go, can u please reply bak to this at my email: neelia1992@hotmail.com
thank you.

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