Codelocke reviews and complaints 4
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antivirus company computer services spyware trojan horses scam call jesse hendrix charged clean complaint email address install footprint identification kernel network hack password reset refundNewest Codelocke reviews and complaints
Scam
Today, 5/16/16, this company scammed me. I was using my Apple computer and a pop up came up saying that my computer had been hacked and there was detected malware. I was not able to close the pop-up on Safari but was given a phone number to call to fix this. When I called the phone number, the person answering the phone said they were Apple and would be checking my computer to see what the issue was. They "found" that I was hacked by Russians and my identity and all of my banking information had been stolen. They transferred me to a 3rd company business called "Codelocke" who claimed I had to act now before more of my identity wass stolen. They pretty much used scare tactics on me and took advantage of my lack of computer knowledge. Codelocke billed me for 249.99 to put up a fire wall and add addition security on my computer. The problem was, there was nothing even wrong with my computer. After getting off the phone with Codelocke, I called Apple directly and Apple told me I was just part of a scam. I called Codelocke and got my money back, but not without arguing on the phone for 30 minutes and threatening a lawsuit. Codelocke claimed that they did not know anything about the popup on my computer or the man claiming he was an Apple representative that transferred me to him at Codelocke. The truth is, this is how this company does business. They are directly affiliated with the pop-ups as well as the companies that transfer to them. Be careful of this phone number [protected].
Do not do business with this company!
Claims of putting a firewall on my pc
Upon calling yahoo to reset a password, the technician told me my network was hacked. They claimed they did the work but wouldn't show me a footprint or some sort of identification so I'd know it's there.
They would not answer me. They kept repeating that "it's in the kernel" and I won't be able to see it. Then I asked them questions on tcp that they couldn't answer. After talking to 3 people, I told them they were a scam and they did nothing.
Unprompted I received a refund.
They claim to remove all Trojans and malware but it's all a scam.
They should be shut down.
Computer
This company promised to clean all the Trojan Horses and spyware from my computer.They were also supposed to install a antivirus, on my computer.They did not do nothing to my computer, but they charged me $199.99 for the services that they promised to do.Please follow up on this complaint and get back to me.My email address is [protected]@bellsouth.net.You can also call me at [protected].Thanks, Jesse Hendrix
I had to get really demanding with them.
I had to call them two times at 1-508-720-8142.They refunded the $199.99 back into my bank account on 04/28/2015.It was not a pleasure to do business with them.They gave me a hard time about it, but they finally gave me my money back.I would not recommend that no one do business with this company.
My parents are 88 and just got scammed by CODELOCKE SOLUTIONS LLC. They thought their emails had been hacked because they both forgot their passwords. Anyway, somehow they googled the number for what they thought was yahoo and somehow "YAHOO" recommended they call Codelocke. They called Codelocke and were told the Russians hacked both their accounts and offered to protect them for a fee of $499. My parents gave them (3) different credit card numbers because the company said the first (2) were not going thru. There is nothing wrong with my parents credits cards, computer or email addresses. I got the email situation fixed in 15 minutes once I knew about the problem and made them cancel all the credit cards they gave to Codelock.
Cut to the chase - this company charged my parents $499 3 times
I contacted the yahoo customer service and Roy the technician told me that I was having Yahoo problems because my account was hacked in Russia and NYC. He said he would get a Cisco Technician for removing the csrss.exe Trojan and cleaning up my computer, providing a lifetime protection that would not have to worry again, by paying CD$ 500 or a second option of a 5 years plan for CD$ 300. He opened a website screen from CODELOCKE SOLUTION LLC where I should put my CC number and other information, which I refused, saying that I would investigate this further. He was very upset and tried to push that I continue the transaction. I did not do it because I found this more suspicious than my computer being hacked.
When trying to send Email via Yahoo (I'm ATT and Yahoo is the designated email provider) I was told I was blocked from sending email either because I was hacked or had violated some Yahoo code and was in Yahoo jail. After over a month of continuing problems with ATT/Yahoo with what to my mihd was a denial of service ATT FINALLY gave me the Yahoo direct number. Yahoo said nope no Yahoo jail you've been hacked. After a few minuted they put me on with a CODELOCKE SOLUTION LLC tech(?). In short they wanted $399.99 to setup a LIFETIME Secure Socket Layer. I found the "technician" pushy and disrespectful and after a very few minutes my spidy sense went on alert and I said I'd have to check them out BEFORE I spent a pile of money. I checked and will not go back.
I had a same issue. I called what I found in google a number for yahoo customer service because I could not download Yahoo Messenger on my new PC. They told me that my yahoo had been accessed by 2 places over seas. The said if I pay 199.99 I would get a Cisco Technician and a lifetime protection and would not have to worry again. They transferred me to the CodeLock people and everyone I spoke too was abusive on the phone. Then stopped their access to my PC in mid service because I did not feel right about the way things were going on. I then received a call and they left a message saying if I did not want the service to call back and they would refund my fee if I told them I did not want the service. When I called the number back they harassed me and said "Why did you accept the service if you didn't want it" and then said they would refund my 199.99 fee but would have to charge me 49.99 fee. I told them to do that because I didn't want to deal with them anymore. I just called my credit card company and cancelled my card and disputed charge. Will see what happens if they reply to my credit card company to fight the fees. Company says in MA but the guy I spoke with said they were in India!
I was transferred to a supposed CISCO technician and told had to get this security firewall for either 299.00 or 599.00 depending on length of warranty. I told Paul that I wanted to do research before I spent that much money since I had never heard of this company Code Locke Solutions. I ask for a call back number and all I got was silence. I called out Paul's name several times, but no response...I guess that says it all!
Very pushy to get your money w/o allowing any discussion. Was told I MUST sign up today or could not get the 'special' price of $199.99. In my book this is a HUGE red flag & I am attempting to contact Yahoo! to ask why they do business w/ these bozos. Of course Yahoo! claims to be having 'technical difficulties' when I try to post this question to them. Did NOT give them CC info & saved screen shots of all the supposed reasons I needed assistance in the first place.
Is Codelocke legit?
Codelocke earns 63% level of Trustworthiness
Good Credibility Notice: Codelocke rated around 63% by Complaints Board. Generally safe, but exercise caution in information sharing.
We found clear and detailed contact information for Codelocke. The company provides a physical address, 6 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Codelocke.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Codelocke's website appears to be focused on art and entertainment. While this can be a great source for finding creative inspiration, it's important to verify the legitimacy of the site and its content before investing time or money. However, it's important to take the time to research the site and verify its legitimacy before making any purchases or investments.
However ComplaintsBoard has detected that:
- Codelocke.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The codelocke.com may offer a niche product or service that is only of interest to a smaller audience.
- We detected that codelocke.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- Codelocke protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Scam
This company ripped me of for $199.99 for services that they did not do.They were supposed to clean up all Trojan Horses and Spyware on my computer, and install an antivirus on my computer.They did not do either one.Please fell free to call me at [protected].Thanks, Jesse Hendrix
I was getting in red lettering in my windows mail just on my yahoo acct that something was wrong it said please call yahoo so I googled the yahoo 800 number for yahoo mail I let yahoo in my computer it said I had over 8000 incidents of bad things 2 mobile #s were using my network and I had the koobface worm this was all shown to me then I was directed to codelock was I scammed? 399.00 life time security 7 layers of this n that my banking is safe all my passwords etc WAS I SCAMMED?
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