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Codelocke / Claims of putting a firewall on my pc

1 Framingham, MA, United States
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Upon calling yahoo to reset a password, the technician told me my network was hacked. They claimed they did the work but wouldn't show me a footprint or some sort of identification so I'd know it's there.
They would not answer me. They kept repeating that "it's in the kernel" and I won't be able to see it. Then I asked them questions on tcp that they couldn't answer. After talking to 3 people, I told them they were a scam and they did nothing.
Unprompted I received a refund.
They claim to remove all Trojans and malware but it's all a scam.
They should be shut down.

Me
Mar 7, 2016

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