The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Coco Reef / Swimwear Anywhere / very inattentive

1 Farmingdale, NY, United States Review updated:
Contact information:

I have to say this before I begin: I never wore the swimsuit I ordered from them because when I unpacked it I saw it was very small, I didn't need to put it on to understand it. I ordered the M, they put the XS. They really didn't see the difference?
I wrote their customer service and asked what I had to do with this swimsuit. They said they don't accept worn items. Oh god, I have never worn it...
Ok, I understand their reasons, then maybe next time you will be more attentive and will put the wrong size?

Ka
Jan 2, 2018
Sort by: UpDate | Rating

Comments

  • Sh
      2nd of Jan, 2018
    0 Votes

    Hi Katherin.

    Let's see if we can actually help. CoCo Reef is 'bra sized swimwear.' As such, the top is all measured by bra sizing and the bottoms are measured by (S/M/L/XL). So was this a two piece complete swimsuit? Did they get the top right and send the wrong sized bottom?

    If you would, please provide the name of all items purchased along with their item numbers. Provide the actual sizing requested (both pieces) and what was actually sent (again, both pieces).

    CoCo Reef does provide refunds and exchanges.

    Look forward to hearing from you.

Post your comment