Coco Furniture / Dishonest & fraudulent
Coco Furniture is a manufacturer of contemporary furniture based out of China. I happened upon their site and contacted them to see if they sold directly to consumers. The saleperson was named Victor Young, and he told me I could order as much or as little as I wanted to order. Mr. Young was very responsive at first. He incentivized me to wire the funds by promising the items would ship within 25 days. My order included approximately $2000 in furniture and $500 in shipping costs. Once I wired the funds, he wouldnt return any of my emails. Months later, I finally received an email from someone else advising me that the furniture was on its way. After being forced to pay an additional $1600 in "Shipping/Port Fees" to a freight forwarding company that basically held my shipment hostage unless I paid them such amount (for which they refused to provide any explanation), I finally received the furniture and quickly realized that Coco Furniture was a fraud...not only had they sent me items totally different from what I ordered, Mr. Young lied about many of their products and didn't even send me some of the products I ordered and the quality of the products was a joke. The final purchase invoice sent to me by Mr. Young had 11 items listed; of those, 8 were wrong, 1 was not sent at all, 1 was incomplete and 1 was correct. Even the dining chairs were not the same color as each other! I had paid over $4000 for a bunch of junk that I couldnt even sell on Craigslist. And for two months now Coco Furniture has totally ignored my efforts to resolve the situation. Coco Furniture is the most dishonest company I have encountered in all my years of doing business and I strongly suggest avoiding this company at all costs.