Menu
Coca-Cola Customer Service Phone, Email, Contacts

Coca-Cola
reviews and complaints

www.coca-cola.com
www.coca-cola.com

Learn how the rating is calculated

1.3 842 Reviews

How responsive is Coca-Cola's customer service?

68 Resolved
774 Unresolved
Very poor 🤒
We don't know much about how Coca-Cola handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Coca-Cola and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
Verified
The authenticity of the customer service contact information for Coca-Cola has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Coca-Cola reviews and complaints 842

Sort by:

Newest Coca-Cola reviews and complaints

ComplaintsBoard
S
12:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola I am complaining about the distributor

I am a retailer of coca cola from past 20 years.
I want to replace the damaged and expired products but the distributor denied to replace them. when I asked them some days before the told they will replace them after some time but now they tell that I can't replace them and for the replacement I have to contact the main office.
What can I do tell me as soon as possible

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
O
12:18 am EDT

Coca-Cola security officer brenda fulton

I was disgusted to see a racist tweet by an individual whom claims to work security at one of your distribution centers. This hatred spewing, hate inciting employee of yours, Brenda Fulton tweeted this on a public domain:

Brenda Fulton
Security Officer at Coco Cola Distribution Center
He is acting like that Orange Gorilla in the WH...whom he dogged and talk about on his radio show, then was 1 of the 1st ### to be skinning and grinning with Trump.

HE IS SUCH A COONISH TRAITOR!
Like · Reply · Mark as spam · 1 · 1 .

I also have a screenshot as well of this disgustingly racist tirade. It's disappointing to see this is representative of your securry personnel at one of your Coca Cola distribution centers.

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
A
11:23 am EDT

Coca-Cola mazza drink

i have purchased a mazza 200ml bottle but before the retailer could open it i saw many dirt particles inside the sealed mazza botlle.. this bottel under my own safe custody for the proof.if you does not take the necessary correct action then i will file a case to consumer forum as i have the proof with me and also will ask the common people not to have any more of the mango drink mazza so called hygienic

Anil kumar
[protected], [protected]

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
R
3:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola nestea

Hi there my name is a Ronan Curran sorry about this but I like your products overall. It's just that 1 day I bought Peach Iced Tea and I could taste Lemon. Sadly I am allergic to sour stuff especially Lemons. Sorry for wasting your time and thanks for reading my letter.
I had to spend a month in hospital after it.

Again sorry for wasting your time

Yours Sincerely: Ronan Curran.

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
J
6:57 am EDT

Coca-Cola bottled coke

I purchased a six pack of Coke 12 oz bottles recently at one of my local grocery stores. I cannot open any of the six bottled. Seems that the red caps missed the part of the bottling process where the caps are scored so that they can be opened by a consumer.

These red caps are solid with no scoring for twisting and opening. I am 69 years old and quite capable and independent. But, despite my efforts to open using a rubberized device to assist and trying with pliers, I have not been able to get the caps to move enough to either get them to split or to move enough to twist them off.

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
A
1:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola my local coke machine

In the last week one of your coke machines has taken a little over 5 dollors from me it takes my change till i hit a little over a dollor and then wont take it and when i try to dispence the change it just clicks i told the motel owner and they said contact coke company so i am i would like some kind of refund please my email is [protected]@gmail.com

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
L
3:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola caffeine free coke

Opened three cans out of a 12 pack that contained a very pale liquid until the remaining 1/4 can was emptied ;this was a dark colored sludge. Other cans were okay, though we have one can left. Have never had an issue all the years of drinking coke. My husband tasted it and promptly spit it into the sink-didn't smell like coke either.Would be very interested to know what wss in those cans.

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
C
5:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola 12 oz 8 packs of coca cola

8 packs of coca cola purchased between 3/29 and 4/17 from Amazon Fresh.
Over 3 - 8 packs, we have so far experienced 4 bottles that can not be opened at all. It appears that they were not perforated properly. It's impossible to tell at a glance and have tried various methods to open these bottles with no success at all.

I would like to request a refund or replacement

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
D
9:41 am EDT

Coca-Cola distended can of coca-cola zero

A single can of cioca-cola zero from the middle of an unopened publix super market 12 pack was distended (Expanding from internal presure). I opened it over the sink and only brown foam came out. The 12 pack showed no signs of having been dropped or tampered with.

Code printed on bottom of can is jul1017 jab 0736 3, with 3j stamped, nt printed, into the aluminum can.

Hope this helps you find the problem.

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
A
10:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola smart water

This complaint is For California bottling company who bottles your product (smart water) my complaint is the owner Mark Thomas is thinking of money not the safety or sanitation of your smart water. It is very unsanitary conditions in production of bottling your smart water I think you need to look into the situation before anyone get sick from drinking the dirty water. Thank you

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
B
7:57 am EDT

Coca-Cola diet coke

Hi I knew whenever I lifted my can of Diet Coke out of a multipack that it was not completely full, although everyother can in the pack was full. There was also no signs of damage or leakage from the can in the supermarket of whenever I brought the multipack home. I decided to video this so I could forward my complaint to yourselves with evidence. Below I have attached a video of my evidence with great disappointment that I have recieved from Diet Coke.

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
R
9:17 pm EDT

Coca-Cola a coca-cola 12 pack I purchased

I'll purchase my 12 packs 3 or 4 at a time to make sure my house is never without my Coke. I just opened one of my 12 packs and 5 of the cans were bulging at the bottom. The Bulge is so big the cans will not set flat like they're supposed to. Of course I have no desire to drink this product because I do not know the reason for the can be bulbs out like that. Just wanted to make someone aware as this is the first time this is ever happened to me. I have been a fan of Coca-Cola as long as I have memory and certainly have no plans of going anywhere. Thank you

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
J
9:48 pm EDT

Coca-Cola 4d presentation

My daughter and I visited today 4/7/17. I have fibromyalgia. I pain with the touch. They stated that there will be winds and waters but not that kind of shaking & hitting. I had no idea that much force would occur. One particular force was very harsh on my back. The shaking was sort of violent (with my having fibromyalgia). Had I been foretold of the vibrant shaking, I would not have gone in.

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
B
5:54 pm EDT

Coca-Cola coca cola employee

I was previously a customer at Crest Foods Location in Midwest City, Oklahoma on 15 N Douglas around 1130 pm. I'm not completely for sure but I think it was on or about the 13th of March. I approached one of your Coca Cola employees and ask about a product that I needed help finding. I couldn't comprehend his response and his body language was as if he was drunk. His speech was giberish and he seemed confused about what I was asking and became a little aggressive with his response. I walked away and was not sure why he was so unprofessional with assisting me. I did notice the name of Greg on his uniform. It had appeared as if he was drunk or on some type of drugs at the time. I definitely do not think CoCa Cola would have approve of how their employee represented the company in requards to a customer of another establishment that they service. I highly recommend drug testing or breathe analysing your employees on a consistent basis. I would expect more out of a highly respected company and I was very dissatisfied with the assistance I had hope to receive from your employee. As an employer I would not allow my employees to handle customers of another facility in that manner. I do think this should be address and some type of action should be taken. I was very upset and I have not been back to that Crest Foods since the incident took place.

Sincerely,
Bethany Blake

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
C
5:27 pm EDT

Coca-Cola coca-cola

Opened my twelve pack of coke and removed the cans to put in my cooler and one of the cans had a small brown spot on the top of the can and had air in the unopened can. Numerous dents in the can even though the box showed no damage at all. UPC [protected]. It is a Final Four box that contained 12, 12-oz cans. bought at Dollar General Store on April 1st. in Oakland City Indiana.

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
A
2:35 pm EDT

Coca-Cola sprite

I opened a canned sprite and poured it into another container as I usually do. To my surprise and repulse the sprite had a lot of brown trash and finger of a white glove. This was the most disgusting sight. I called my wife to show her and she identified that the white material was part of a glove. I will never look at a can soda again and assume it is safe to drink. The sprite was from a 12 pack and the number on the bar code is [protected] purchased in Monroe, LA.

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
J
9:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola low fill volume

I recently purchased a 12 pack of diet Coke in 12oz cans. When I opened the case I discovered that 2 cans were only about 1/2 to 3/4 full. They did not look like they were tampered with. However, I did not feel safe drinking them. I would appreciate you looking into this matter and possibly providing me with some complimentary coupons to reimburse me for my loss of product and time. I purchased it at Kroger on Greater Mack in St Clair Shores, MI. The barcode on the case is [protected].

Read full review of Coca-Cola
Hide full review
ComplaintsBoard
R
6:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coca-Cola coke zero

I'm a Coca-Cola products fan. But I was really disappointed when I 355 coke zero here in Egypt when arrived home found the can doesn't have any pressure inside and not filled completely.

I decided to keep it just in case you need to investigate further.

The only reason I'm sending this. .. I really love Coke products, to me its no. 1 in soft drinks, but finding this Can could affect the company reputation.

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
J
9:20 am EDT

Coca-Cola coca cola

I purchased a 12-pack of Classic Coke and noticed the container leaking in my pantry. I opened the package and found 2 completely empty but unopened cans and 1 partially empty but unopened can. The other nine were fine. I couldn't find any holes or creases other than a small dent on the botton of 2 cans, neither of which were the empty cans. I placed all the cans on paper towels after washing them off and found a small spot of soda under one of the cans The code on the bottom of the cans is: MAY2316FWB05334

Read full review of Coca-Cola
View 0 more photos
Hide full review
ComplaintsBoard
L
12:58 am EDT

Coca-Cola no carbonation

I purchased a coke product at Cosco in Hillsboro, Oregon on January 11, 2017.
The number on the bottom of the can is 10054WY. The can was part of a create bulk purchase. All other cans in this purchase were fine. The one can did not have any carbonation, but was sealed completely. There were small dents on the can, but the dents were not large. The amount of soda felt like the normal amount, though I did not measure the content.
I'd like a response to this complaint, and not an automated one. I'd like to know someone actually read this complaint.

Read full review of Coca-Cola
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Coca-Cola customer service

Phone numbers

8800 200 2222 1800 860 4000 More phone numbers

Website

www.coca-cola.com

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Coca-Cola?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Coca-Cola Customer Service. Initial Coca-Cola complaints should be directed to their team directly. You can find contact details for Coca-Cola above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Coca-Cola. Discuss the issues you have had with Coca-Cola and work with their customer service team to find a resolution.