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1.3 841 Reviews

Coca-Cola Complaints Summary

68 Resolved
773 Unresolved
Our verdict: If considering services from Coca-Cola with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Coca-Cola reviews & complaints 841

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10:01 am EDT
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Coca-Cola coke zero sugar free

Your new Coke Zero Sugar Free tastes like chemicals. One reason I liked your Coke Zero product was that it had the taste of real coke without the taste of chemicals. It is the only soda that I drink regular because of the taste and without all the calories and sugar. Please do not take your Original Coke Zero off the market. I have also recommended the Original Coke Zero to friends and family who loved it and begin buying the product. You will lose a lot of customers if you take the Original Coke Zero off the market.

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8:37 am EDT
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Coca-Cola coke zero sugar

There was absolutely nothing wrong with the original Coke Zero. It was, according to many, the best tasting diet soda out there. The new Zero Sugar product does taste more like Coke Classic which is NOT a good thing. It is flat and has an aftertaste compared to the original Coke Zero. Whatever the motivation behind the change, the whole argument about "one brand" strategy is bogus and the argument that adding the word "sugar" to the name helps emphasize it has no sugar is stupid. Other than that, way to go Coke company. You have lost this loyal customer.

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11:27 pm EDT
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Coca-Cola winning prize 4.6 crores

This people cheated me saying that you have won 4.6 Cr ores and I was asking this Ben David to transfer my money or winning prize they are asking to pay 18, 500 RS.Please take a action on M.R Ben David. We don't have that much money how I will pay madam or sir.This coca cola manager is supporting M.r Ben David madam. Please take a strict action.

Full name:Vaishakneelamana

Residential address: 31/5, 7th main, 2nd cross K.N extension, triveni road, yeshwanthpur Bangalore 560022

Mobile number:[protected]

Country:India

State: Karnataka

Sex:male

Martial status: single

Age:21 years

Occupation:working in technical field

Email address: [protected]@gmail.com

Bank name: ICICI bank
A/c holder's
Name: Vaishak N
Bank branch: Malleswaram branch Bangalore
a/c number-[protected]
IFSCCODE- icic0000078

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4:01 pm EDT

Coca-Cola diet coke bottle (individual)

On two separate occasions within the past month I bought individual bottles of coke. One at Wawa and one at Target. When I went to put the bottles to my mouth they had a very bad odor..kind of like a very musty odor. So bad that I couldn't drink from the bottle. I have never had an issue before, but I found it odd to have had it happen 2 times. I would like to have someone get back to me and let me know if this has happened to anyone else or if you had a problem with the plastic?

Thank you for your attention to this matter!

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5:37 am EDT

Coca-Cola coke zero

This is the second time in my life your company has done this to me. Your new "Coke Zero" product tastes like [censor]!

Chasing that all mighty buck of profit by making your formula cheaper to produce has cost you my business for the rest of my life.

I and my husband drank on average, 12 soda's per day so you can figure out if what you have done is worth it to your companies bottom line.

HOW STUPID CAN YOU BE?

You should fire the [censor] that thought this was a good idea as they obviously can't or will not learn from past mistakes.

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dmor999
, US
Aug 30, 2017 1:46 pm EDT
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I too was a coke zero lover, I think the issue with the new coke zero is it tastes flat ... even new bottle doesn't have the fizz that it should it reminds me of Mexican coke which has the same flat taste. Please fix it or change it back, kind of crazy to change a good thing!

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4:22 pm EDT

Coca-Cola coke zero sugar.

I drink (drank) a lot of Coke Zero. I found it to taste more like the the original drink (w/sugar) than any diet soda out there. Now they have spent all this money to give us Diet Pepsi in a Coke can. If I wanted diet Pepsi (or Coke for that matter) I would have been drinking it. Until they bring it back, I am done with Coke products. Shame on you Coke. What I believe you are going to wind up doing is dropping Coke Zero (whatever) altogether. Too bad, it was good.

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norm74
, US
Aug 30, 2017 11:16 am EDT

Agree 100% Am looking at switching to Pepsi Max or getting off caffeine
Drank about 60 oz of Coke Zero a day

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1:43 am EDT

Coca-Cola coca cola 24 pack

Last week I purchased a 24 pack of regular coca cola at my local kroger for an office event. However, a third of the drinks tasted like seltzer water.
I have been a loyal coca cola drinker for 30 plus years, and this unfortunately, is not the first time I have had an issue with my canned beverages. A couple of years back several of the cans were half full, I never wrote in.
This time it affected other individuals, others had to do without

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MawMaw361
, US
Aug 31, 2017 12:36 pm EDT
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I recently purchased a 12 pack of Caffeine Free Diet Coca Cola and had the same issue as the other complainant. The drink tasted like seltzer water. And like the person in the previous comment, this is not the first time this has occurred.

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8:59 pm EDT
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Coca-Cola coke zero sugar

To say I am disappointed in your "New" improved Coke Zero is an understatement ...when are you gonna learn if it's not broke don't fix it ! When I first heard the news of the change I was wondering why you would you want to mess with what I felt was as close to perfection as you can get. I however kept an open mind cause I love this product .Well as you can see I don't like it and from what I read neither does anyone else... at least here in the U.S. as I know you market tested abroad...shake my head...guess I will be switching brands since i dont care for regular Diet coke. I'm not one to right in or complain just figured you may want to know how your consumers feel.Thank you for your time.

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8:34 pm EDT

Coca-Cola while opening the product the lip of the bottle broke on an 8 oz glass bottle. I think this was a defective bottle.

My wife was opening a bottle with a bottle opener on 8/21/17. I have the bottle it was in a 6 pack of 8 oz bottles. Part of the lip on the bottle broke off and cut my wife's finger. I was a little surprised. The bottle has a I.D. numbered on it of MAR2618HOEWV1 20854MI0CNY&IA5CDEP. This number is on the bottle above the label. On the bottom of the bottle is another number [protected].

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10:33 pm EDT

Coca-Cola coke zero sugar~aka: coca-cola made a big mistake!!!

I had a feeling the new coke zero sugar would be crappy and I was right! The flavor is terrible! You made a big mistake coca-cola! It tastes like really crappy, cheap basic "cola" soda. You blew it coca-cola! There is nothing good about this new soda! I am buying up as much delicious coke zero as possible so I can enjoy it's flavor for as long as possible. I can't stand diet coke, so when I can't buy anymore coke zero, I will start drinking a different brand of soda, probably diet dr. Pepper and diet a&w rootbeer.

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1:03 am EDT

Coca-Cola 24 pack of coke in 12 oz. cans

I was having a birthday party earlier today and my whole family drinks coke so we always have plenty of it on ice when we bbq. When I opened my can it was 1/4 missing and I didn't know why. My brother had one as well that was 1/3 missing. I have never had this happen before but it is quite disturbing. Please let me know why this happened and perhaps reimburse me for my light cans. Thank you for your prompt attention to this matter.
Sincerely,
Kristy Fox
6495 bodie st #32
Rockford, MI 49341

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1:35 pm EDT

Coca-Cola fake or not..

Dear
Coca cola company

I am hanamantappa hosamani
Some mail come from coca cola company
For my winning award so I want to know about this. Winning sum amount of 4 crore seventy six lakh indian inr. Because indian reserve bank asking sum (1lakh twenty three thousand) amount for income tax. So this is true or not?
So please check and feed back me. Because already too late.

Best regard
Hanamantappa hosamani

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9:44 pm EDT

Coca-Cola coca cola zero sugar

I'm sorry to say but this new coke is terrible, it's too sweet. No matter how much I try it, it's just horrible. I have been a Coke Zero drinker for years. And with this change I don't know what I'm going to drink. I have been out at every store I can trying to buy and preserve the last of the original Coke Zero. I would greatly appreciate if you could bring it back. I know I'm not the only one in this boat. The "little" changes make is horrible not better.

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Donnie M.
, US
Aug 23, 2017 11:46 am EDT

I too do not like the taste of Coke Zero Sugar. Why change a good thing? Did you not learn from the New Coke of the 1980's? Bring back our Coke Zero please...

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6:43 pm EDT
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Coca-Cola coke zero

My husband and I have been loyal coke zero addicts for many many years! It is not uncommon for us to consume 3 cases a week. We are never without our coke zero! And as I said for, many many years! This new product you have made has turned us into pepsi drinkers! Dumb dumb move! Pepsi will profit on 12 cases of our purchases monthly! Remember the new formula regular coke years agooooo? How did that go for you? Consumers do not continue to buy a product because they are dissatisfied. You should have left perfection alone. Pepsi thanks you!

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4:28 pm EDT
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Coca-Cola defective diet coke

I stock up on Diet Coke whenever my local market has them on sale. At any given time I have 15-20 8 packs of Diet Coke piled up in my garage. At least the last 5-6 8 packs have been flat. I would have returned them to the store, but there is no way to know if it is flat until it is opened.

I would like some discount coupons to compensate for the bad pop.

I purchase from Busch's Fresh Food Mkt in Dexter, MI

Linda Napier
810.623.1647
[protected]@gmail.com

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12:55 pm EDT
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Coca-Cola coke zero sugar

Been a loyal coke zero consumer for years, the only soft drink I buy. I tried coke zero sugar and I am not impressed at all!
Don't know how you think people did not know it was zero sugar before, the label info
Was there. Coke zero sugar has no flavor compared to coke zero. Reminds me of the new coke era. What a screw up. I don't want to but guess I will have to change brands.
Please rethink. The ones who changed it do they actually drink it?

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Bobworks
, US
Aug 26, 2017 4:10 pm EDT

Coke Zero was the only diet soft drink that tasted close the the sugar version. Now they spent all this money to make it taste like diet Pepsi. Foolish! I am done with Coke.

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1:46 pm EDT

Coca-Cola powerade vending machine

I had a bad experience with the vending machines at Mohawk Rest Area at Milepost 55.9 on Interstate-8 Eastbound in Arizona yesterday.
My wife wanted a Coke, but the Coke machine did not seem to be turned on. I then went to the Powerade machine which was clearly lit up. It took my first dollar, but would not take any more. Eventually after poking buttons for awhile, it started taking more dollars. However, it now ignored the first dollar and required $3 during this second attempt. In addition, it did not give any change, so a $2.25 bottle ended up costing me $4!

I took the contact information off the rest stop sign and continued home to Tucson. When I called the number, the man who answered said I needed to call the number on the machine. If you could possibly get me this number, I would be happy to contact the vendor.

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12:06 pm EDT

Coca-Cola vending machine

Water is labeled $1.50 at the local vending machine in my mall where I work. So I don't understand why I was charged $5. I just needed water and now I'm out $30 because your machine over charged me, I'm thinking I won't get overdrafted by my bank but they took $25 from me, I need to pay bills and feed my kids. I work almost everyday so please find someway to fix this because I will never support a Coca-Cola product again and make sure my co workers and friends don't use that vending machine.

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8:39 am EDT
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Coca-Cola humiliation and threats from management

It took me a lot of time to decide whether I write or not. Because it can cause me several threats from different people including my managment. I place my humble request to ignore this case if it can't serve its purpose.

"I am working in CocaCola Pakistan since August 2015. during 2 years of my experience I have noticed many practices in my area against the policies of the company.
In the end of the year 2015, I informed my managers about those issues. In result, I was given warning and was putt on PIP regardless of my performance and achievements. In that time I got offers from other companies but I wanted to prove myself.
well, in the first half of the year 2017, I achieved all of the given targets with 20%+ growth. Got highest scores in SFE and RED score and did many other countable things. For which I received The Best SDE Award in whole Territory.
On 15th August 2017, my Sales Manager went on leave handing me over the authority of Acting Sales Manager. I got chance to report bad practices by distributors whice are harmful for the name and policies of our company. I collected the data against a distributor who is highly involve in illigal practice and creating the monopoly in his area. On August 16th, I sent a mail to my RSM and SM, consisting the complete data and proves.
Unfortunately, all the scenario turned against me. The distributor blackmailed the managment by giving threat to join Pepsi and he demanded for punishment to me. On the same day, late night, my RSM called me having TCM, SM and distributor on conferrence; the TCM talked rudely and than humiliated me. Within half hour I received mail in which I was transferred 500km away from my here. I also received message from manager to accept the transfer without any voice or I will be terminated.
The first thought I had in my mind was about leaving the company. But I was scared to lose my career and such an awesome company.
I am attaching the screenshots of this case. Please check the timings of emails.
This message is my last hope and only option. Please donot leave me in middle of any other issue because of this writting.

Regards,
Muhammad Hassan
Employee code 30983
+[protected]
+[protected]

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7:37 am EDT

Coca-Cola bought an expired coca cola soda

I had just taken my lunch at a cafe opposite industrial police, then on my way back to the office decided to buy a coca cola take away from a green kiosk just next to the cafe, after the first sip i realized the taste was'nt right, on checking on the exp date, it was BB Feb 2017, i could not imagine, i also saw another one on the counter expiry dated July 2017, i dont know what exactly will happen to me the customer care no on the bottle [protected] could not be picked after calling several times, i demanded my money back and what the the shopkeeper insisted is that ''they supplied expired soda'' Is this right for such International Company you are?

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