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1.3 841 Reviews

Coca-Cola Complaints Summary

68 Resolved
773 Unresolved
Our verdict: If considering services from Coca-Cola with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Coca-Cola reviews & complaints 841

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2:29 pm EST
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Coca-Cola dangerous truck driver

At this intersection Truck Lic # 9F74391 on 2/23/18.

https://www.google.com/maps/place/Sears+Point+Rd, +Sonoma, +CA/@38.1547204, -122.483219, 13z/data=!4m5!3m4!1s0x8085a0faa47450a9:0x2206f28559877392!8m2!3d38.1534338!4d-122.4369509

Sears Point Rd and Route 121, the road turns from two lanes to one. I was in the main lane, and one of the Coca Cola trucks was in right lane which merges to the main lane. It had about a 5ft lead on me and felt that would suffice to merge ahead of me. Basically what he did was run me into the half size median with oncoming traffic (or, I get hit by him). I had to speed up and go around his cab, in order to not get hit from either him or the on coming traffic. Then, he proceeded to honk his horn at me and tailgate me until we reached the 29 intersection (at least 10 minutes). Extremely dangerous driver on the road. I'll be avoiding Coca Cola products in the future because of it.

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Stop bichin
, US
Mar 06, 2018 3:41 pm EST

Or you could of slowed down instead of speeding up in oncoming traffic to get in front of him. So that make YOU just as dangerous of a driver.. And did you even see if he had any turn signal on. Or were you to busy texting or talking on your cellphone. Oh And if he was in the "main lane" you'd have been the one in the other lane whining about the same thing. Gotta be in front of the truck mentality strikes again

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12:02 am EST
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Coca-Cola customer complaint

My business been a customer of Coca Cola since 1998. The way they treat me the past year is unacceptable. The best of all is that they know that I can't refuse to buy from them .
The morning of the 8 Feb 2018 a lady phoned for my order and after she took the order she gave me a reference number. I have to pay before they will do the delivery because they are now on a new system. As I struggle before to receive orders from Coke I made the payment. The afternoon the rep delivered the documents that Coca-Cola Beverages South Africa (Pty) Ltd or CCBSA will service us. By Thursday nobody capture the documents. I also emailed the to [protected]@ccbagroup.com 5 times but up to now nobody replied to that emails. On Thursday afternoon my rep phoned the credit dep at CIC and I hear how she was laughing because I am @#$%%@ so she will unblock the account. Friday the order was still blocked. According to the rep is was for R1.00. Hopefully I will received the order today.

I can't believe that after 20 years that I have to receive this pathetic service.

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10:03 am EST
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Coca-Cola - diet coke with lime - discontinued from store shelves

I am so angry with coca-cola for removing diet coke with lime from the shelves!! If you/coca-cola believe that the ginger/lime addition is going to satisfy the lime only customers you are sorely mistaken. I read on a website that the original diet coke with lime is available online at amazon fresh — look it up yourself — people are selling it for as little...

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2:36 pm EST
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Coca-Cola diet coke feisty cherry

I bought a bottle of diet coke feisty cherry flavour from my local tesco. It didn't taste right at all. It gave both me and my partner burning sensations in our throat which lasted a while. We both agree that something needs to be done about this product as it could be dangerous to others.
Usually we give our children some cola which we will not be doing anymore..neither will we be purchasing it

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Jules14
, US
Aug 07, 2019 1:44 pm EDT

I bought an 8 pack of fiesty cherry diet coke, took 2 sips and my throat started immediately hurting. Feels very scratchy. This has never happened with normal diet coke. Is there some hidden ingredient they arent writing down causing this?

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Jules14
, US
Aug 07, 2019 1:43 pm EDT

I just drank 2 sups of the fiesty cherry diet coke and my throat started hurting so I had to do some research and found this. I'm so mad.. I bought an 8 pack and now I csnt even get myself to drink any more of the can I opened... is this drink even safe to consume?

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mousegrrrl
, US
Jul 02, 2018 11:54 pm EDT

Glad I'm not alone, sorry. I had to post my own complaint. I'm curious why there haven't been any news stories about trips to the hospital for drinking something with unlabeled ingredients that turned out to be life threatening allergens.

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2:10 pm EST
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Coca-Cola coca cola machine

Hi,

I am writing this to complain about the coca cola machine in Liverpool airport near gate 42 . The machine not working, it's not just it need to be refilled but also I paid 2£ for a water before I get into the plane, I haven't got nither my drink nor my money. I pressed the botton to cancel and get my money back but it didn't work. I called the customer service number which was written on the machine and all I got was "We are out of the working hours, please call Monday to Friday between 9 am and 5 pm".

This is so disappointing and absolutely inconvenient.

For further details about my complaint, please contact me via e-mail on dr.n.[protected]@hotmail.com

Regards,

Nancy Elaraby

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11:16 am EST
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Coca-Cola usa coca cola promotion award-2017

Sir,
Most respectfully I beg to say that July month date 28 July 2017 my mobile number [protected] ''USA coca Cola promotion award-2017 lottery award certificate winning prize letter are received by [protected]@gmail.com. Diplomatic agents noel Murphy and mike John are come in India, he send me Xerox copy of coca Cola winning prize cheque(500, 000.00GBP) with his id proof visa of UK as a diplomatic officer. Mike John trying to demand processing fee for cash transfer my bank account. I have not paid any amount his account. Mr Dean Good luck Ego as a coca Cola promo manager and Mr Thomas Daune as win payment centre director of UK are added on my WhatsApp and both person are pressurised me for demanding cash processing fee as different value on time to time. This matter I send complainboard.in (As National Consumer Protection Forum)and suggest me your fund are true and have been deposited in RBI Delhi. After some time I have received RBI letter of foreign Remittance department. He urged me maintain your bank account balance about(55 thousands rupees).Thus htt://cocacola lottery winner.blogspot.in /on this website I get head office number [protected] and tell me your fund are genuine, cash your lottery send me registration fee about 35000/-. Thus many persons are contact me. I want to know that messages, emails and Xerox copy which I received is fake or true or scam mails can be trusted yes or no. If that mails are found are true or scam then I will be satisfied. So please investigate that all mails or Xerox copy and after complete Investigation pleases the inform me if any truthness or scam are founded. I will be great fully to you
Thank you
Harendra kumar Subhash Nagar meerut up india 250001
Mobile number [protected]

All mails Xerox copies are included this attachment
1. Lottery winner award certificate and bank draft dispatched letter sent by Mr Dean Goodluck Ego.
2. Investigation completed report received by complainboard.in
3. Copies of RBI mails.
4. There are many persons who conversation with me, their names and phone numbers are given below.
1. Mike John from UK of distric Menechaster calling with me Delhi metro. [protected]
2.Noel Murphy from USA calling me Delhi metro . [protected]
3. Mr Goodluck Ego Coca Cola manager USA added on my WhatsApp +[protected].
3. Thomas Daune as a win payment director of UK added my WhatsApp.
+[protected]
4. Mr Ajayshreeniwas as RBI chief of foreign fund.+[protected]
5. Mr Sujata E. Prasad(CGM)RBI
6.Mr Rajesh coca Cola Head office director. +[protected] and added on my WhatsApp +[protected] UAE.

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Update by harendrakr88
Feb 11, 2018 11:26 am EST

Your online account details, from reserve bank of india
Inbox
X
Reserve bank of india with coca cola mobile lucky draw-2017-18
X

Reserve bank of india
Jan 30 (12 days ago)

To me
Rbi logo
office of the reserve bank of india
6, sansand marg, (r. b. i) building. pb no
123. new delhi: 110010

reserve bank of india official payment notification.

Date: 30th/january/2018
Our ref: cbi/ohg/oxd1/2018
Payment file: rbi/id1033/2017/2018.

Attention beneficiary: harendra kumar,

Congratulations to you, as your online bank account with rbi has been setup and activated successfully with your total fund value £500, 000.00 gbp (five hundred thousand great british pounds).

Your online bank account has been verified/approved for online fund transfer into your personal bank account.

Below is the details for logging into your online bank account and you can start making transfer by your self through online into your personal bank account.

Http://www.rbin-i.org/ind2/temp.php

Customer number: [protected]
Pin: 7790

Click the above link and login with your customer number and pin for making online transfer immediately into your personal bank account.

Kindly inform us after completing the fund transfer, so that our representative can deliver the fund transfer documents to your residence address.

We await for your prompt response.

We are glad to be at your service.

Regards,
Mrs shyamala das-gopinath
Foreign remittance department

Reserve bank of india
New delhi branch.

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3:17 pm EST
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Coca-Cola sweepstakes golden corral

I received via email an invitation to participate in sweepstakes that alleges is free to participate but its a false statement

Free to participate, kiss my [censor], if I have to spend postage to participate then is not free. They sent me an invitation to participate thru email whish is free but you want me to spend 48 cents to get a code, isn't that illegals. Always trying to stick it to senior citizens like us

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3:08 am EST
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Coca-Cola new flavors of diet coke

Think of all the negative descriptions of a new soft drink, throw in a few curse words and you will have my opinion of Diet Coke feisty cherry flavored soda. I was supposed to taste more cherry and cola flavors. I tasted neither. I did have the little tingle in the back of my throat, but, meh, big deal. I will never buy this or any other new flavors just debuted. Don't mess with something that works! And please don't discontinue Diet Cherry Coke. I've been drinking it for years and enjoying every can.

I predict the overwhelming response you will receive is just as negative and disappointed as mine is. As long as you continue to produce the 'old' Dietk Cherry Coke, I'll be a satisfied customer.

Thank you for reading this.

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10:00 am EST

Coca-Cola diet coke

I purchased a case of Diet Coke a couple of weeks ago and found 2 under filled cans (weighing 7.1 oz each). I drink Diet Coke every day and have never found one under filled can, let alone 2. These cans were so light in weight that as soon as I picked them up, I knew something was wrong. There are no signs of leakage in cans or on box. It is evident that they were just half filled.
The code on the case is:
03 MAR2618BBD
11518WV1

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11:58 pm EST

Coca-Cola new diet coke ginger lime

I tried the new ginger lime...first of all there wasn't anything wrong with the original product which I loved...now you go and change it. You are insane. This new stuff is terrible. Now you made me hate it...it was the only soda I drink now I'm left with nothing but your competition. Now all I can say is it sucks and Thanks for making me have to look for something other then your brand to like...

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Lisa Kristine Nelson
, US
Apr 02, 2018 2:57 pm EDT

Hate, hate the diet coke with lime and ginger.
Horrible taste, not sweet, and does not quench thirst.
Loved diet coke with lime.
Not going to buy new stuff, so three customers gone.
Why, why, why do you mess with a good thing?

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numps
, US
Feb 23, 2018 3:46 pm EST
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Absolutely right! Diet Coke w/Lime was the best of diet colas.This is bland. The lime and ginger are barely an aftertaste, so it tastes like plain Diet Coke, which already has a faint ginger taste. The new skinny cans are easy to knock over and are too loose in a car cup holder so the drink splashes all over. Was this even test marketed? FAIL! Now Diet Pepsi w/Lime is the best.

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6galye
, US
Feb 11, 2018 9:05 am EST
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what is going on with -YOU- why did you take off diet coke with lime ?
then replace it with some kind of #%*! like ginger lime, what are you thinking.
talking with your coke rep's in the stores while we were there, he said that you don't listen to your rep's, he said that he had at least 10 people wanting to know where is diet coke with lime is, he said it would be better to write you or
e-mail you. So get the diet coke with lime back

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6:37 pm EST
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Coca-Cola gold peak sweet tea

Funny smell and taste to tea, as my son described, "tastes like black olives". Didn't notice this until my son made comment, then noticed white cloudy globs in glass and bottle. Daughter is complaining of nausea and headache. This bottle was not expired not in frigerated aisle of store and never opened before pouring this glass. Feel I should probably bring my daughter and son to the doctors or at least test substance to find out what this is and the probable health consequences of drinking this.

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Necoile
, US
Nov 16, 2018 6:52 pm EST

The sweet tea I purchased 3 times was awful. I felt like it was a bad batch ran. It wasn't sweet tasted nasty and had a lemon citrus taste.

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5:58 pm EST
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Coca-Cola hi c fruit punch watered down

HI, At my local carls jr, Granada hills, ca 18090 w chatsworth, 91344, the hi c fruit punch is watered down. I spent a lot of time and effort last month with carls customer service, lip service and no improvement. they and the franchise said that the coca cola service people were there and fixed it. I just checked, same problem. I think this does not reflect well on coca cola and really is a bit fraudulent to provide a watered down form of hi c to the public. can you do anything/ Someone should personally check the drink, fix it, then check it again. and email me with the results.

secondly, the carls at 16815 Devonshire St
Granada Hills - 91344 has had their second machine out of order for the same time.

I believe the franchises are having financial problems. the demographics for these stores have changed and I never see much business. so, I wish them better business. But these problems and the fact that Carls does not fix them I think only depress their business further, but Carl's headquarters have not been able to do anything to help. They and the franchises have been blaming it on the coca cola service.

I'm surprised for the neglect, and wish someone could do something. it reflects on your company, so, can you do anything/

please solve it and let me know if it matters to you

thanks
bill baier

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6:09 pm EST
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Coca-Cola coca cola

I was at the hospital and my fiancé went to purchase a coke from the vending machine. As he was going to open the bottle of soda. I had notice a couple red piece inside the bottle. We have not opened it as I was not sure if it was safe to drink. We ended up just purchasing a new one. My fiancé loves coke and drinks It daily he was disappointed when he had to purchase another one do to the red pieces.

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pobarjenkins
Minneapolis, US
Dec 31, 2017 4:52 am EST
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This website is not directly affiliated with Coca Cola. You can either contact the vending machine company and/or Coca Cola for assistance.

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3:22 pm EST
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Coca-Cola diet coke 6-pack 16.9 ounce bottles

I have at least two 6-packs that are extremely difficult to open because the ring at the bottom of the lid that separates from the lid and stays on the bottle will not separate. That ring then gets hung on the top of the bottle preventing the lid from being removed. I've tried cutting it off, but I am afraid I will slip and cut myself. I've tried prying it off with resultant spillage. The best solution seems to be proper adjustment of equipment at the bottler's facility. The code on the lid is jan 22.

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pobarjenkins
Minneapolis, US
Dec 31, 2017 5:11 am EST
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If you still have the product and receipt, you should be able to return to the store of purchase for a refund or replacement.

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8:30 am EST
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Coca-Cola cherry coke

I recently purchased a case of cherry coke. I got down to about 10 cans and I took a big drink expecting the nummy goodness of cherry coke it was very bitter and I felt really un well I almost went to the hospital it was so bad I got a severe headache and started puking projectile vomit. I was like damb it dont even smell right I opened a nother can sipped it same thing Im truly afraid to drink your product now and I have one open can andf the rest still in the case It made me sick bad stomache ached heart was fluttering and I just felt so not me it took like 15 minutes and I was puking all over the place it hurt so bad. I want something done and something done now. Im going to take a sample of the open can and send it out and have it tested to see what it was I ingested. Im talking it was fowl.

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3:57 pm EST

Coca-Cola diet coke multipack

I have brought a multi pack of Diet Coke where the coke tasted of bitter ale brought this At Ifield tesco in Hyde drive Ifield Crawley I have been drinking Coke for a while and I can tell this was not Coke that was in the can it was absolutely disgusting and made me feel really unwell I will be saving the content of the can if you wish to have it I hope never to have to taste Coke like that again

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9:54 am EST
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Coca-Cola coca cola truck

Hiya I'm so disappointed with our truck visit at Mansfield Nottingham, took my kids here today to see it, an it was such a let down, been coming to see it for last last 4 years in different locations an this one is by far the worst I've been too, my kids was expecting to see Santa but he wasn't even there with the truck, they had a queue just to have your picture took with the truck an they wasn't even handing out free cans of coke you could only get one if you queued for your picture, bare in mind it was freezing cold an I have 3 kids aged 3, 2, and 1 so didn't wanna stand that long, my friend who came with us is disabled an he went up to service desk an asked for a can of coke an they told him he'd have to queue for one, now me I am very dispointed an won't be making any more long mile trips at Christmas to see this, my kids cried cause no Santa an they couldn't get close to the truck, this is by far my worst ever coca cola truck visit, an it didn't make me feel christmassy in any way shape or form :( I an my kids have left very heart broken !

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8:29 am EST

Coca-Cola company partnership

TEE Bangers, LLC (TEE) claims Coca Cola as business partner. TEE produces offensive shirts with slogans such as "I love Fidel Castro" and "Antifa", which is the organization classified by the Obama Administrative as domestic terror organization. Coca Cola should have no association with a company that glorifies murderers such as Castro, and terrorist organizations, and should sever all ties with TEE.

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10:50 am EST
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Coca-Cola coca cola in a can I bought two 12 packs of cola and two packs of sprite

When me and my family drank the first couple we noticed they where flat. And not refreshing at all i know taste buds change but not that drastically. Please fix this problem such and unfortunate situation during the holidays. I always go to this kroger on kenard i have issues all i really want is to be compiciated for my time and for the embarrassment of not having fresh product at the special time of year.

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12:31 pm EST

Coca-Cola mini bottle 8 pk

I love cokes and was disappointed when I purchased an 8pk minis 3 for ten and all where dated properly but they where flat and worse case I was shopping in another county and don't have my own transportation to move around like I want and my disability prevents me some of doing so. Mad consumer I would like to stay a loyal customer and continue to enjoy the taste of coke thanks

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