Cobra Insurance / Change Rate
I am writing with a complaint against Cobra Insurance. My husband was recently laid off I had been on the phone with Cobar a few times. I was told that I would receive a packet in mail with the ammount needed to be paid for single coverage and wthat would be the ammount needed to be paid. I sent this ammount in had been calling them all week because I needed my coverage for medical and precriptition needs the reps were very rude. Laren C and Steven. They said I owed 13.89 bbefore I could be covered for something that took place back in Janurary which I did not know anything about. My husbands coverage did not run out untill the end of Feburary. I was not sent any information about a change and sent in what was on the letter. I can't be held responsible because Cobra reps dont do their job. They are telling me that I can't be covered untill this is paid. They won't take phone payment and they wont give me coverage and bill me for 13.89.
Their only advise and quick to want to do is cancell my coverage that sounds like reps who does not want a job.