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Coach / coach purse

1 United States Review updated:

I have a Coach purse About a year of use the straps started shredding I emailed Coach & was sent a return label to send purse to Coach to be repaired I was lead to believe the purse would be repaired at no charge Now Coach has my purse & I was told it would cost me$90 to repair the straps I am very disappointed with the craftsmanship of a well known purse

Nov 11, 2016
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  • Wi
      11th of Nov, 2016

    If you were in warranty, you would pay nothing for repair or replacement for manufacturer defect. After warranty, you pay. Like everywhere else.

    0 Votes

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