Menu
CNN Customer Service Phone, Email, Contacts

CNN
reviews and complaints

edition.cnn.com
edition.cnn.com

Learn how the rating is calculated

1.1 387 Reviews
Verify
Is this your company? Claim it and get a lot of features. Read more
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CNN complaints 381

ComplaintsBoard
V
9:34 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CNN Awful experience

Fellow Americans, please do not believe the f-----g numbers that the media has put out regarding the state of our economy, the stock market, the real estate market, etc, etc...! If we keep focusing on how bad things are, we we all fall into depression and just totally give up. Enough already! I have stopped listening to the doom and gloom reports that are now rampant at CNN especially Glenn Beck. The scarier and more depressing the report, the happier they are because for some reason, people like to be scared. Isn't that why we watch scary movies? But let us get past all this melancholy! I know of a lot of business owners that are so distracted from pushing their businesses to success because they feel that it's pointless to advertise in this economy. Instead of doing marketing and trying harder to get more clients, they are paralyzed and thinking only of the worst. This is crazy! I refuse to watch another news report that mentions that our economy is going to get worse and will stay that way for 5 to 10 years. I just don't want to believe what they want me to believe. Instead, I will focus on m business and help other businesses that I work with, in order to defeat this demoralizing prediction that this country is going down the drain. No! I refuse to believe that. I came to this country 18 years ago as a legal immigrant and I have made my fortune here legally. I have worked so hard to get to where I am at, and I am determined to stay financially stable---- no matter what the media says will happen to me or to this country. Fellow Americans, let us fight back! Let us not get discouraged and give up. Let us work harder than ever before and remain positive. If you lost your job, try to find a better one by enhancing your skills and be a better employee. If you are worried about your business, learn more about marketing and try harder to attract and retain clients. There is always a way out. There is always a solution to all the problems that we are experiencing. Don't let this proud country turn into a third world country. Let us make more friends than enemies in other nations. Let us vote for the best president. Let us keep praying for guidance so that we will know how to turn this economy around. Individually, let us do our share. By remaining strong as individuals, we will rise up again as the richest nation in the world. I believe this! I know that things are getting better everyday. Let us all unite and turn things around for the better, for the sake of our families and friends. Amen!

Read full review of CNN and 70 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
70 comments
Add a comment
D
D
David Clulow
Tinaco, Cojedes, VE
Nov 27, 2023 9:36 am EST
Verified customer This comment was posted by a verified customer. Learn more

When watching CNN News on my DirecTv satellite system the captions are decidedly cropped. This does not happen on BBB News.

Also when attempting to view CNN (or any other) news channel, on Google TV, all I can find old YouTube clips. Is there a way to watch live news with Google TV?

G
G
garyt27
Lusby, US
Nov 05, 2023 2:48 pm EST

I hate the reporters and commentators that use the "word": uh, Ah every other third uh word so uh if they uh would uh stop tjat, that wpould uh be great.

UH Thank you.

L
L
L. Bassett
Cow lick ARK., US
Nov 05, 2023 12:07 am EDT

CNN News is a Public Service Net Work brought to you by Hamas. For the latest and up to date news tune into NEWSMAX. And support your ever expanding MAGA Program and Your next president Donald Trump.

P
P
paste101
Whangarei, NZ
Nov 04, 2023 11:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You present a case always about GAZA / HAMAS and never about the suffering and anxious of the people of Israel. Is it not news-worthy?

A
A
Alan Schleider
Teaneck, IL
Oct 22, 2023 10:19 pm EDT

Foreign Journalists' Press Briefing with Israeli President Isaac Herzog, 12 October 2023:

Becky Anderson is insinuating and accusing that Israel is violating international law.

https://youtu.be/t4nJvGUhayM

at the start of the video

K
K
Kenneth Carl
Church Point, CA
Oct 23, 2023 4:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This started in 1947 with the UN TAKING THE LAND FROM Palestine. Hamas is NOT Palestinian but the PALISTINIANS R the suffering people. The blame is on UN/USA & the establishing of Israel . The reward for the Jews should have been territory FROM GERMANY.

L
L
L. Bassett
Cow lick ARK., US
Oct 20, 2023 2:22 pm EDT

Have a good day.

M
M
Md216s
Woodbridge, US
Aug 26, 2023 2:47 pm EDT

Todays coverage included gene who made a story of a 2 head snake and then ended with pervertedly making a 3 sum joke and having a female licked by 2 heads! The anchors were also surprised by this! This was today around 7:30 - 8am 8/20/23

V
V
Valerie Ramos
, US
Aug 20, 2023 6:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Please tell why we haven't heard anything about it yet because we sure would've heard about it if was Biden

L
L
Leslie A. Reynolds
, US
Jul 22, 2023 7:30 pm EDT

The new format is horrible. Having the anchors walking around the set pretending to go somewhere is ridiculous. It's confusing and unnecessary. I have been watching CNN for many years, but unless the nonsense stops, I will be moving on to MSNBC.

How to file a complaint about CNN?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the required information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with CNN. Make it specific and clear, such as "Incorrect Billing on CNN Subscription" or "Unresponsive Customer Service at CNN".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Mention key areas such as customer service interactions, quality of news content, technical issues with CNN digital platforms, billing and subscription problems, or any other relevant aspect of your experience with CNN. Include specific dates, times, and descriptions of incidents. If you've had transactions with the company, describe them and include transaction dates, amounts, and what the transactions were for. Clearly articulate the nature of the issue, steps you took to resolve it, and how CNN responded. Explain how the issue has personally affected you, such as causing undue stress or financial loss.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, receipts, or screenshots. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with CNN. In the 'Desired Outcome' field, describe what resolution you are seeking, whether it's a refund, an apology, or another form of rectification.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Keep track of your complaint by regularly checking for any responses or updates on ComplaintsBoard.com. You may receive feedback from CNN or from other users who have had similar experiences.

Overview of CNN complaint handling

CNN reviews first appeared on Complaints Board on Oct 17, 2008. The latest review Political coverage was posted on Dec 11, 2023. The latest complaint cnn presents: mystery of jesus the man was resolved on Dec 25, 2013. CNN has an average consumer rating of 1 stars from 387 reviews. CNN has resolved 11 complaints.
Ratings on other sites
Trustpilot
Trustpilot
3.4
3 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. CNN contacts

  2. CNN phone numbers
    +1 (888) 315-3850
    +1 (888) 315-3850
    Click up if you have successfully reached CNN by calling +1 (888) 315-3850 phone number 0 0 users reported that they have successfully reached CNN by calling +1 (888) 315-3850 phone number Click up if you have UNsuccessfully reached CNN by calling +1 (888) 315-3850 phone number 0 0 users reported that they have UNsuccessfully reached CNN by calling +1 (888) 315-3850 phone number
    +1 (312) 645-8555
    +1 (312) 645-8555
    Click up if you have successfully reached CNN by calling +1 (312) 645-8555 phone number 0 0 users reported that they have successfully reached CNN by calling +1 (312) 645-8555 phone number Click up if you have UNsuccessfully reached CNN by calling +1 (312) 645-8555 phone number 2 2 users reported that they have UNsuccessfully reached CNN by calling +1 (312) 645-8555 phone number
  3. CNN address
    One CNN Center, Atlanta, Georgia, 30303, United States
  4. CNN social media
CNN Category
CNN is related to the News category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.