Menu
Electronic Arts (EA)
Electronic Arts (EA) Customer Service Phone, Email, Contacts

Electronic Arts (EA)
reviews & complaints

www.ea.com
www.ea.com

Learn how the rating is calculated

2.1 200 Reviews

Electronic Arts (EA) Complaints Summary

56 Resolved
144 Unresolved
Our verdict: When using services from Electronic Arts (EA) with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for Electronic Arts (EA) has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Electronic Arts (EA). We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Electronic Arts (EA) reviews & complaints 200

Sort by:

Newest Electronic Arts (EA) reviews & complaints

ComplaintsBoard
P
1:14 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) game doesn't connect so you can play

On Thursday22, 2009 I sat from 10:30 to 12:50 trying to play canasta. This is not the first or even the second time I have experienced this problem. It's ashamed you can't even play a game (you love ) you pay to play. A frustrated customer.

Read full review of Electronic Arts (EA) and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
DianeMac
DianeMac
Greeleyville, US
Oct 22, 2009 6:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Im a pogo player since 2001.never encounter the problems you have had.i'm certainly not gonna sit for hours on to play a on-line game.i would just move on to another game or room!
what i wonder about:does any one ever actually win those jackpot prizes?

ComplaintsBoard
Z
5:10 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) warning

My dear friend was reported for improper language in a game on Pogo.com. The person that complained popped in, reported the abuse and left. It was pure harrassment.
My friend would never type anything to offend any player. There are witnesses that were there at the time of the "offense". Furthermore, she sent me the warning that was issued by Pogo.com. It was riddled with "*&%#$^@#$% ...what are they saying in their warnings? Are they being more offensive than than some sweet, loyal, long-time member that was chatting about the weather? Pogo.com needs to get their act together. I see players that are abusive, get booted by Pogo.com, then come back with (1) minor change to their screen name. They (Pogo) aren't interested in the real offenders, just in the so-called offenses reported by some hag that's just looking for drama to complete their day.

Read full review of Electronic Arts (EA) and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
D
D
drerasmusdoorjammer
, US
Dec 13, 2010 4:29 am EST

People use cheats to freeze the board on Texas hold em ...you don't fold or time out but the game says you did...and please do not tell me I am not computer savy...I clean even the jave cache almost every other day ...pogo allows these cheats and people should rise up against these people because enough is enough

J
J
jehad haddad
Anaheim, US
Oct 15, 2009 8:24 am EDT

that happend with me 2
they not worth it

ComplaintsBoard
C
1:57 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) how to get ahold of pogo

I cannot get ahold of these people! No phone number. website is no help at all! Are they after just money? I have been over chared and I have lots of questions

Read full review of Electronic Arts (EA) and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
J
J
jep11963
Altoona, US
Jan 27, 2010 7:24 pm EST

can some one from pogo call me please

J
J
jep11963
Altoona, US
Jan 27, 2010 7:23 pm EST

you can not get a hold of pogo when you need them ive called them and got no where i need too get a hold of you pogo

E
E
eju262
Clinton Township, US
Oct 07, 2009 3:21 pm EDT

Inside the United States: [protected]

V
V
vonwals
Woodstock, US
Oct 07, 2009 3:12 pm EDT

For what did you give money? I've never been charged anything.

ComplaintsBoard
B
8:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) dues already paid

I PAID MY CLUB POGO DUES BY MASTERCARD, ENDING NUMBERS 6297, ON 8/2/09. I HAVE MY CREDIT CARD STATEMENT IN FRONT OF ME. THE CHARGE WAS FOR $39.99 WITH NOTE OF ONLINE GAMES/EA WWW.EA.COM CA. NOW YOU ARE ASKING ME TO PAY AGAIN, SAYING DUES ARE DUE TODAY, SEPT. 14, 2009. PLEASE CORRECT YOUR RECORDS AND LET ME REGAIN PLAYING! [protected]@AOL.COM

Read full review of Electronic Arts (EA) and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
P
P
poidom7329
Glace Bay, CA
Sep 30, 2013 8:23 am EDT

im trying to renew my club pogo membership with my vanilla mastercard n it says cc failure can u help me please ty poidom7329

K
K
kingspawn57
Sharpesville, US
Dec 11, 2010 8:51 pm EST

I have tried to reach customer service to try to buy some games! Every attempt to reach C>S> has sent me to many dead ends. I try to use the BUY sect. to no end. I fill in Product:, Categery:, Subcategory. I am given NO choises, nor do I have any idea what is to go in this space; PLATFORM: so I am someplace that is going NO WHERE. during this same time period, I did not have any problems getting to pogo to renew my menbership, so WHY can not I get to C.S.?

B
B
BluntnessIsMyFirstName
La Salle, US
Sep 15, 2009 5:43 am EDT

I am sorry to tell you, but you have to contact Pogo.com customer service to get this straightened out.

ComplaintsBoard
N
2:28 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) No phone number to contact

I want a number so I can cancel my credit card billing from them each month. I have tried to cancel through my credit card company, to no avail.

Read full review of Electronic Arts (EA) and 6 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
6 comments
Add a comment
D
D
drystyx
Frankfort, US
Aug 19, 2012 4:46 pm EDT

It's so obvious that there are administrators who fix the games. Pogo is another of the "control freak" webistes. When I see control freaks like this, it makes me distrust any advertisers on it. I mean, you're talking about control freaks, the last people you can trust, by definition. I keep track of who advertises there, just so I can make sure never to purchase products from them. No way would I trust anyone who advertised with pogo.

P
P
Pocomouser
Vancouver, CA
Oct 30, 2010 9:49 pm EDT

[protected]
[protected]
[protected] Unlisted Pogo #s
hint to all
* when calling the #'s ( that homer gave in this post ) *
* say my account *
* then NO MATTER WHAT OPTIONS U GET *
* say AGENT *
* it will take you to a HUMAN or wait untill end of choices and press 9 for other games..it is actually e and a the parent company so it may bring you better results. the first thing they do is take your phone number and email so that if you are cut off they can get back to you. found it all by typing pogo contact number in search but had to go through a few pages to find it.

T
T
teddybearknight
Vancouver, CA
Oct 30, 2010 6:00 pm EDT

I wanted a number so I could complain about head techy and cant use emails as he is one in charge so nothing would get past him.

M
M
mswhardwork
slidell, US
Sep 01, 2009 3:09 pm EDT

i went through the same thing with pogo games. i tried and tried and tried to cancel that subscription. they give no contact information - finally, i cancelled the debit card/creidt card and that ended that! POGO is a rip!

M
M
Melissa L
?, US
Sep 01, 2009 3:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

All you have to do is go to Pogo.com look under Help on the upper right side. At the top of the "search" page type in "Cancel" and you should see on the list offered, I think #6 says Canceling your Pogo Subscription, have you tried that?
Or this:
* Inside the United States: [protected]
* Outside the United States: [protected]
Hope this helps

U
U
23unknown
, US
Apr 04, 2022 7:56 am EDT
Replying to comment of Melissa L

Thank for sharing,

Best Treatment for Piles in Delhi

https://www.habiliteclinics.com/piles-treatment

ComplaintsBoard
V
11:44 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) billed for two alike games

On July 26.2009, l purchased the game Artists Colony, while trying to load, l accidentently purchased it twice. The two l have are #[protected] and #[protected]. Since l have only one computer and do not need two games of the same, l would like you to please reemburse Larry Van Horn's credit card with $21.05 as l did not intend to have it charged twice. l do believe l sent you an e-mail explaining this and hope to see his credit card credited with $21.05. Please take care of this immeadiately so l do not have to go any further with this. Thank you.
The game was sent to my e-mail:[protected]@yahoo.com.

Read full review of Electronic Arts (EA)
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
G
10:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) refund

I, too, have a major complaint with Pogo.com or EA Games. They did not inform me of any upcoming renewal charges and I did not find out about it until I saw the charges on my credit card bill. It was not on there once, but twice! They charged then refunded and then charged again. My husband was furious and it is ridiculous that I cannot just cancel and get a refund. This is absolutely ludicrous and obsurd! I should be allowed to choose if I want to continue membership and if not, I should get a refund of time not used. I will not be renewing again. Pogo sucks!

Read full review of Electronic Arts (EA) and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
R
R
redhand5
macy, US
Feb 18, 2014 12:13 pm EST

My husband subscription came due without realizing it was due, since he had quit playing the games. He cancelled as soon as he seen it seen the checking account. We have tried to get our money back, but can not get ahold of anyone. I have seen the other complaints about POGO...it doesn't sound like a reputable business. We want our money back.

M
M
minnie2013
Grass Lake, US
Jan 31, 2013 6:27 pm EST
Verified customer This comment was posted by a verified customer. Learn more

First of all it is hell trying to get a hold of someone from Pogo. I want pogo to refund my $39.99 and After several emails I finally got a phone number to call [protected] so I called the number only to find that the gentleman on the phone could not help me. My subscription was due January 26th and I wanted the subscription cancelled. The gentleman said pogo is going through rough times and he tried to refund me but since it was past 24 hours he could not. I explained to him that I have been trying for over 5 days and I have the emails to prove it. He could not help me. I am not giving up!

K
K
kaynien5
Brisbane, AU
Aug 22, 2011 10:31 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I hope you recived my mail to you ok from kaynien5
e-mail kay.bailey@optusnet.com.au

ComplaintsBoard
J
8:39 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) jackpot prize

i have written before about winning the jackpot and pogo sending me an email saying that i had cheated and i wouldnt be getting the money, i wrote back saying that i never cheated, so they wrote another email saying that maybe i didnt cheat, that i got tokens from a different website and that since i didnt earn them, i still dont get the money...they gave 2 different excuses as to why they wont pay out...i have written to the bbb and the ftc and complained with them...now i finally get another email from pogo today, after waiting 3 weeks from the last one saying that they have closed out my problem and are no longer investigating and if i had any more questions to feel free to ask! I emailed them back and asked them how they are getting away with cheating out their paying customers and told them that they are a fraudlent company and hope that they get shut down for good...i probably wont hear back and i will probably have my account frozen...but i have written to almost every winner on there and only 3 wrote back...i guess they dont believe me!

Read full review of Electronic Arts (EA) and 9 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
9 comments
Add a comment
M
M
Marlys Lindgren
,
Nov 22, 2008 10:39 pm EST

Online games Pogo/ea took $39.99 out of my mastercard and I waas not notified about this and I do not feel I owe this. What is the deal?

B
B
buckskinjeans
Milford, US
Jun 29, 2011 11:17 pm EDT

take me off the billing. I cant get pogo games any more

B
B
Brenda Putman
Sutter, US
Jan 13, 2010 5:15 pm EST

Hi, I just got off of my pogo account. You keep telling me that someone is using peacelove1265 to go to chat rooms. I must say I have never been in any chats rooms ever. Someone is using my name peacelove1265. Please find the person or persons using my name in chat rooms. I have been a menber for a few years and never had this problem before. Please clear this up before they use my name again. Thank you, peacelove1265

M
M
meokiepie
, US
Aug 26, 2009 2:15 pm EDT

i am a pogo club member now for quiet a long time, for the past month i have not been able to play much pogo cause my pogo home page will not load, what is the problem?, i can go to my friends page are any where else, but my home page with my mini on it and all the games will not load, i am getting very upset, now you people let me know what is the deal?, im waiting to hear from you pogo?---------------------------------------------------------------------------------------------------------------------------------MEOKIEPIE

G
G
GIOVANNI321
, TH
Aug 24, 2009 5:42 am EDT

I PLAYED AN ONLINE POKER TOURNEMENT AND WON $9700 I GOT $1300 PAID INTO MY ACCOUNT AND WAS TOLD TO GET AIRLINE TICKETS AND VISAS FOR MOSCOW I DID THIS AND THE COMPERTITON MOVED TO kIEV. I COULD NOT GET A FLIGHT TO KIEV SENT A COPY OF THE AIR TICKET TO MOSCOW AND STILL HAVENT RECIEVED THE $1300 I SPENT AND NOW THEY DONT ANSWER THANK YOU POKER STARS. I WILL KEEP YOU ALL INFORMED

N
N
norma Priolo
Mission, US
Jul 30, 2009 11:21 pm EDT

I have payed the next year of fees to pogo games trough AOL Games which should have been transfered to pogo
games, but all I was informed is that my password has been changed. Still every time I try to play the games I'm
refused entrance. My name is Norma Priolo, my address is 1701 E. 24th. Place, Mission Texas, 78572. My Email
address is onpriolo@aol.com. Please would you reinstate my membership and tokens, so I can continue to enjoy
the games.
Norma Priolo

N
N
norma Priolo
Mission, US
Jul 30, 2009 11:09 pm EDT

I had payed the next year of fees to pogo games and I have been cut off. my screen name is onpriolo@aol. com.
would you p;ease reinstate my membership and tokens, so I can enjoy playing the games.
Norma Priolo

L
L
Linda Grant
Nashville, US
Jul 15, 2009 10:29 am EDT

I have lost the Tab to your website on my computer. Can you please fix the problem?

R
R
Robin Payton-Parker
,
Dec 01, 2008 8:42 pm EST

on nov.24-08 i made a payment of 43.99 to pogo using pay by cash i didn't think that it took because on the 25th of nov. when i went in to play pogo it asked me for my credit card again so i used pay-pal soi paid twice i have 2 emails one from pay by cash and one from pay pal how do i get my money back from one of them

ComplaintsBoard
L
5:51 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) game appears to download and the pogo site, disappears

Pogo, Help Link, does nothing ! No Phone Number provided or a Support E-mail.
The Help Link, after writing out the complaint asking for "" Help "", Responds, with [ something like this ] could not be sent.
When Pogo, Debits, my credit Card, The response ... is quite different.

GOOD BYE _______ POGO

Read full review of Electronic Arts (EA) and 17 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
17 comments
Add a comment
D
D
Debra Suarez-Knox
Ft Lauderdale, US
Jul 31, 2009 1:11 pm EDT

AOL. HAD GAMES FIRST THEN SWITCHED TO POGO GAMES FINE THEY MADE ME CHANGE MY ON SCREEN NAME AND DIDNT SWITCH ACCT FROM ONE TO THE OTHER AND ARE NOW CHARGING ME TWICE A MONTH FOR PLAYING ON LINE AND THERE IS NO WAY TO CONTACT THEM OR THEY REFUSE TO ANSWER MY E-MAIL
HELP PLEASE HOW AND WHOM DO I CONTACT

B
B
bigdon535
Phelps N.Y., US
Dec 06, 2009 8:25 pm EST

I am being billed on two different credit cards for one subscription to pogo

V
V
valarie cooper
,
Nov 18, 2008 6:59 pm EST

everytime i try to play a game that i select, it always shuts down my computer

T
T
there29
Hudson, US
Jul 19, 2011 2:48 pm EDT

i tottally agrree with every one else who have had a problem with pogo! it was for me a very relaxing way to work off my stress! not anymore/it is only adding to my stress!

P
P
player cjazzy 61
Bronx, US
Jan 30, 2010 7:18 am EST

ok hope to get a answer soon

P
P
player cjazzy 61
Bronx, US
Jan 30, 2010 7:16 am EST

please help

P
P
player cjazzy 61
Bronx, US
Jan 30, 2010 7:15 am EST

i would like my information back that i already had

P
P
player cjazzy 61
Bronx, US
Jan 30, 2010 7:13 am EST

last year i paid for pogo club it got lost i paid again today 1/30 i had over 3 milons token all lost i was under screen name cjazzy 61 please help i would like to have all my old things back thank you

R
R
rainaj6
milton, US
Jan 06, 2010 9:32 pm EST

my account was bill 39.99 was only suppose to be 24.99 had a 15.00 off on year subscription

R
R
rainaj6
milton, US
Jan 06, 2010 9:27 pm EST

had an advertisemint for 15.00 dollars off yearly fee making it 24.99 would like to get bill for that instead of 39.99 if u have already bill me would u please credit my account back 15.00

ComplaintsBoard
R
4:31 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) too many to mention

I would just like to thank EA Games on screwing me over on yet another game. Thank You EA for giving me hope once again and disappointing me yet again after you have taken my money. All the promises you have made about this game you have not delivered, but then again whats new, you have never been out to please the customer and give us what we want, you only want our money, and you have no problem selling us a mediocre product to get it!

Seriously What Era are you living in EA?!
*The cars drive over each other, usually you slow down when there is a turn in the road, and you don't drive 100+ in a town!
*90% of all the content is imported from The Sims 2
*Sims 2 had better animations, if you can't design a decent engine (which you clearly can't) then use a trusted one e.g: HAVOC!
*No smooth continuous animations e.g: your sims just appear in the car they don't get in.
*Objects are not logically thought out e.g: the sprinkler should require a water source and the source should be opened up before the sprinkler is activated, but instead the sprinkler just starts when clicked on (even though my sim is reading a book)!
*I can't follow my sims into any community lots when they are busy with whichever activity e.g: going to a restaurant (Come On EA I could do this in Sims 1!).
*My sims 2 with all my mods, objects, animations and tweaks is 10 times better than sims 3.
*And there are still hundreds of other screw ups, but i'm just fed up!

Thanks For Nothing EA!
Hope you enjoy my money!
Cause I sure ### hell am not enjoying your game!

Read full review of Electronic Arts (EA) and 31 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
31 comments
Add a comment
A
A
Angry Simmer
, US
Jul 19, 2011 6:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Thus far, I've purchased World Adventures for Sims 3, Ambitions, Sims Outdoor Stuff, and Nightlife, ...and I must say that I have NEVER in my life played a game with as many glitches and game corruption as the Sim's 3- and Expantions. I don't ever remember running into any glitches with Sim's 2. I think with Sim's 3 I've battled approximately 200 or more glitches and STILL counting...I lost track! Maybe it hasn't been anymore than 100, but it sure seem's like a countless ENDLESS number! I appreciate the lastest Sim's 3 update which corrected the worst glitch I'd suffered thus far. EA fixed the glitch where my sim's would become frozen to objects, thus suffering a cruel fate of being aware they were motionless and unable to eat, sleep, ect...I sure was pleased when EA games finally corrected the resetsim feature as well...BUT...Unfortunately the current problem I'm having AFTER A YEAR OR MORE OF NEW GLITCHES...has me giving up on EVER PLAYING ANYTHING CONNECTED TO SIMS 3 EVER AGAIN! The lastest madness, well see when I make a trip to France my Sim's gets stuck in limbo land and never returns home. Once, I managed to return my sim's earlier home from France but only to find that they cannot interact with one another. When I tried Egypt it's even worst because when my sim's call on their cell phone to return home the game suddenly locks. I've tried all the suggestions and thus far I've managed to get past tons of glitches but enough is enough. I've had enough...World Adventure's was my favorite and if my Sim's can no longer make Trips without risking the inablility to interact with one another then it's not worth it to play the game period. I wish I could get back ALL the money I've spent thus far but I should have known better, I suppose. There is nothing wrong with my computer settings, and my computer is 100 percent compatable with Sim's 3 Expantion packs. For the love of Simolians, this game has driven me out of my mind! I HATE THE SIMS 3 AND EXPANTION PACKS! To anyone thinking of purchasing Expantions for Sim's 3 BEWARE, IT'S NOT WORTH THE TROUBLE!

M
M
*Missydiva*
Horley, GB
Jun 24, 2011 7:38 pm EDT

I agree with all you guys. I f***ing hate this piece of ###. i was so excited when i bought this game, since i loved playing the sims 2. i thought it would be worth buying the sims 3 for £40. I started playing it and the speed was as slow as f*** even though my pc is only two years old, apparently i had to buy this hi-tech video card which i didn't think was right to pay for because i've spent enough on the game! I downloaded a speed patch for the game which made it a little faster but only to the pace of a snail. Oh yeah, by the way, i actually prefer the sims 2 graphics than this. And when it finally loads up on create a sim there are LESS hairstyles than the default sims 2 ones and most of them are stupid. Why the hell do they still look obese when you can't make the sims any skinnier? The skin texture is too flat so they look like wax candles. In fact, create a sim is probably the only part i like in the game because it loads the fastest. OH GOD THIS IS THE WORST PART when i started playing it with my new sims, the game stopped every movement for 1 minute (I'm not kidding) and i just wasn't even worth playing! AND WHY THE F*** CAN'T I BUILD MY OWN NEIGHBORHOOD like in the sims 2? Instead we have to buy them? We also can only just seem to play one family, ridiculous. I don't know if this has happened to anyone else but when i applied my sim for a job, the game would freeze 100% all the F****** TIME!

WHAT A F****** LET DOWN EA. A WASTE OF MONEY. i just play my sims 2 instead!

G
G
GameGirl1983
Saint Michaels, US
Dec 06, 2010 3:15 pm EST

I just got the sims 3 for wii and it is an avalanche of fail! Here is the letter I wrote to EA - who brushed me off.
I really only have one question. When is EA going to recall this game on the Wii platform and fix it? Because the bugs and glitches throughout the game make it virtually unplayable. Not only does it freeze my Wii, but I've been keeping note of all of the in-game bugs and glitches since I started (trying to) play it a little over a week ago, and the list is already over 100 distinct items long.

I wont list all of the glitches I have encountered, but here is a sampling of common bugs:

-Sims blink in and out of existence and have to be deleted in order to continue.

-Guests at my sims' house arrive but are INVISIBLE, or become invisible and impossible to interact with unless the invisible sim
chooses to start a conversation himself.

- Sims get stuck in "Fast Forward" Mode.

-Sims get trapped sitting on the couch and wont get up. They wind up starving to death.

-Sims load without certain facial features such as EYES!

-Objects randomly become "unclickable", also unsellable, unmovable, such as Fridge, counters, plates of food, stove, anything on the dining room table. The unusable objects become impossible to use or to get rid of, and fill the house with useless junk, etc.

-Sims who should be able to cook meals are unable to at random intervals, being offered only the option for "grab quick meal" - normally solved by buying a new fridge.

-Houses and shops do not load and sims just walk through the walls of the building, unable to interact with it in any way.

-Shops and restaurants "Freeze" and become permanently unusable, unclickable (not able to work around this issue, and especially galling when a sim has a job there). this has occurred with both the book store and the bistro as well as the grocery store.

-When I try to SAVE my game, often it freezes and crashes instead.

-Sims momentarily freeze and stop doing anything in the middle of different tasks, even though the clock keeps moving, so simple tasks can take up to 4 hours, such as EATING?

-Sims doing on-the-job tasks supposedly finish, but are unable to move on to the next task and become stuck like that until the end of the work day.

-Sims are sometimes not awarded Lifetime Wish happiness points even after achieving their goal.

There are many more I have not listed.

Before writing back, please consider the following:
1) It's not my disc. The disc is pristine. Other gamers I've been in contact with have ALSO experienced the same glitches in-game.
2) It's not my Wii. My memory is cleared out, my Wii is updated and in perfect working order.
3) Please do not suggest, as I have heard EA has with other gamers experiencing the plethora of glitches with the sims 3, that it is the disc or my Wii, because I can guarantee you those are not the problem.

Apparently EA managed to get the Sims 3 to work on all of the other platforms they converted it for except for the Wii. These crippling in-game glitches and bugs are on a totally unacceptable level for any game on the market. I have never bought, nor heard of, a game being released on any console with so many game-ending and frustrating glitches and bugs. I would really like to know why EA decided to release a game that barely functions at all, let alone on the level to which I would assume make it salable.

I pre-ordered this game months ago and I am not just disappointed, I am simply shocked that the game was released in such a sorry condition. I hope EA intends to recall, refund, compensate, or fix this game for all of the fans who bought it. I would have waited another year for even a mediocre version of the game... as long as it actually worked on an acceptable level. I'm sure EA will be receiving many emails like this in the months to come, especially after thousands of people unwrap them on Christmas day and experience the malfunctions for themselves.

I would like to know what plans, if any, EA has to make this situation right for its customers and life-long fans. If someone could get back to me with that information, I would appreciate it.

Thank You

K
K
kris10inger
Virginia Beach, US
Nov 05, 2010 3:55 am EDT

I 100% agree! i am so sick of spending 40 bucks a game and getting a steaming bag of crap in return! i just plat Sims 2 now isnt worth the effort

S
S
sqophie
Lincoln, GB
Jul 31, 2010 1:33 pm EDT

When I click on the sims 3 adventures or any sims 3 it says "Your the sims 3 base game is incompatible with the current sims 3 extension pack. Please update your game via the game launcher" but it won't let you click on anything so I cannot update it. This means I cannot play on sims 3 and I am very annoyed. How can I stop this problem?

S
S
sineadmcdos
Chelmsford, GB
Mar 20, 2010 5:05 pm EDT

I'm not in total agreement, as you will see, but for the most part, i do think that the OP is correct:

okay, first off. I like the sims 3, for the most part. Obviously there are bugs which need fixing, but like the sims and the sims 2 these get fixed as the game progresses and more add ons and patches are produced. Plus, you can always count on some lovely mod online to fix all the screw-ups quickly for you, and usually for free.

My complaint, because EA games doesn't seem to have an official complaint contact (Some thing tells me they'd get so many it would probably crash their server) is more about aspects of the game play then anything else.

1) this whole 'moving to a new town' BS? It's just that, BS. Please get red of it. I like story progression to be on, it allows families to move, romances and relationships, children and promotions... it's a good thing. BUT. Moving out my second favorite sims to play, with no warning and no permition it ###ing stupid!
Move sims out which have never been played, IF you need to move any out at all. Do not decide, after the game has been running for nearly five hours (Home sick, nothing better to do) without saving, (Which yeah, is my fault, but i shouldn't have to think 'i should save incase the game decides to move my sims meaning that if i do go ahead and save the freaken awesome progress i've made i'll lose them forever!') To go ahead and move them out! Especially if they are the fiance to a member of the family i'm playing now!

2) Main town Rabbit holes. They are freaken dumb. Seriously, i get rabbit holes for work and maybe even the spa, but for the book store and grocery store? Come on, they've been able to do that sense the first game, and you've proven you can do that in WA, hoping the next Add on will ammend this problem, as it is rumored to do.

3) Many of the same complaints that other people have, the cars drive through each other, not that many decent animations. Oh, on the subject of animations, what is with all the failing? The falling on their ### when they open the draws, or choking on food all the time? It's cute and makes sense if they are clumsy, but not for normal sims!

J
J
Joziegal
, US
Mar 18, 2010 6:34 pm EDT

totally! The carpool gets me so angry cuz even if u make ur car the prefered vehicle the carpool always just sits around and waits and honks... but i love to honk MY car horn! JK! Also, one of my sims was stuck, ( its hard to explain) u no how when they have a birfday, u cant cancel it? well, my sim decidied that his birfday would never end! How nice!?! So he stood there, waiting, as i made him a list of things to do. He just stood there for atleast 7 sim days. not passing out ( he was exausted, i have no idea why he didn't), he was starving, peed himself, was smelly, and lonley. omg the sims i always thought was great but then i got this $40.00 game at a target store! waste of money and time. AND! i'll just be playing, having fun, forgetting to save every 5 minutes or else it will quit the whole thing and some how magicly turn off my whole... literly my WHOLE fricking computer! Thanks so much EA for ruining my Computer gaming days! OH ya bi the way, this pic is not me!

B
B
Billie_Jean
Los Angeles, US
Feb 07, 2010 1:18 am EST

Ok, to the people who are complaining about the petty stuff in the game, all I have to say is...

It's a ###ing game. How realistic do you expect it to be? If you want THAT much more realism, get off the ###ing computer, go outside, and LIVE. It can't get more real than that.

S
S
simsfreak
care, US
Nov 17, 2009 7:14 pm EST

wow so i spent all this time making this beautiful house and making my sims perfect basically playing god and controlling them and making them the way i wanted them to be and then it says error when im trying to save it? so i stopped playing for a while then i decided i wanted to play again and this is not to mention just a few hours later and my game wasnt even there. yippee ### sims.

C
C
Christa dfds
, US
Aug 26, 2009 1:52 am EDT

Sims 3 was a major disappointment. I spent $60.00 on this game, just to play for ten minutes before it crashes anytime too much interaction is going on. I feel like EA is selling themselves out... They need to stop focusing so much on The Sims 3 for IPhone when they haven't even got it figured for a damn computer. There's a lot of options that they don't have, but I'm sure those will increase with expansion packs. What I'm mostly pissed about is the performance of the game. Why the hell would you release a game that isn't finished? I feel screwed over, pissed off, and genuinely upset that I waited so long for the perfect sims game, and this is what i got.

### EA.

ComplaintsBoard
C
1:57 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) I don't use. you billed my credit card.

On [protected], you charged my Chase Visa Card for $39.99. I assume this charge was for 'games on line.' I used to have this service, but I discontinued it over 3 years ago. I was not charges the two years before [protected].
I want my name removed from your service and my $39.99 refunded to my Chase Visa Credit Card.
Thank you,
Cyndy Arvin
[protected] (6pm to 9PM PDT)

Read full review of Electronic Arts (EA) and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
W
W
whttiger8
georgetown, US
Jun 14, 2009 9:19 pm EDT

try calling if you want the refund
[protected]
[protected]

ComplaintsBoard
C
10:23 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) overcharged yearly fee

I was charged $39.99 for my yearly fee. I thought it was supposed to be $19.99, what I paid last year. I'm on a fixed income, this extra twenty dollars was a surprise. The reference number on my Visa bill is: 24692162Z008QHZ78
My screen name is: cozeemee

Thank you, Donna Elia

Read full review of Electronic Arts (EA) and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
J
J
james e mckee sr
,
Dec 01, 2008 9:19 am EST

unauthorize charges from my bank of 39.99 and 4.95 per month4931d

M
M
marv
,
Nov 06, 2008 7:40 am EST

my account was wrongfully suspended

J
J
Jason
Dallas, US
May 28, 2009 10:31 am EDT

The fee for 1 year is $39.99. You can get $5 off now, last year it cost less. If you do not want it, they will refund it. I don't see the reason for the complaint though. They raised the price, most companies as well as drug dealers give discounts to get you hooked. Then they raise the price.

ComplaintsBoard
R
10:42 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) unjustly terminated

On the 15th of May I went to play club pogo and was terminated. I contacted EA/Pogo and got the answer "2008-06-17
suspended for 72 hrs for major TOS violation
RRoxas41 17:25:54 now go eat your banana
Terminated
Multiple TOS violations

RRoxas41 20:22:39 good going monkey
was the second. Now this comes after being continually harrassed and stalked by a player for over 2 months now. I did everything pogo told me to do. But this person made at last count 11 nic's. I have spent hundreds and hundreds of dollars on this site. And this is what they do? I am beyond mad.
Thank god I have a brother who is a ACLU lawyer and LOVES class action suits. They have a bunch of Indians 3500 miles away making decisions on the English language that are clueless. This is unbelievable. They take you money under the blanket of "TOS" what bull crap. This is only the beginning for me. I will contact every person possible right up to mailing the president of the company himself. At his home!

I can't believe such crap happens.

Read full review of Electronic Arts (EA) and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
B
B
BonnieJo
Harleton, US
Jun 03, 2016 8:33 am EDT

I have been a club member for 9 yrs..and played pogo since 1998.. this site is a scam...membership cost 47.00+tax to play their games...and over and over I find that the games are programmed...by that I mean any game I play on a regular basis I can tell I have played the same game...fraud...I will go to yahoo games or games on facebook before I give my hard earned money to such a scam...I also believe that there are people who play these same games that either own the site or they have an interest (money) to be made off it... that I can't prove ...but my instincts tell me there is something not right...I just renew my membership 06/2012 and will not again...and pogo/ea..who ever you are...people are not stupid...my screen name is samandbonnieb ...

K
K
katman123player
Niagara Falls, CA
Jun 03, 2016 8:33 am EDT

i can, t get in a daily games, my friend used mt comp. and her user name and password and she got in and played the games, pogo will not let me get in?

david england
david england
, ZA
Jun 03, 2016 8:33 am EDT

subscription on my credit card without any authorization. The main issue here is how they renewed a subscription without authorization

B
B
BonnieJo
Harleton, US
Jun 03, 2016 8:33 am EDT

My screen name is samandbonnieb not BonnieJo...why did my post show a different screen name?

F
F
funnygirl
Ohio City, US
Dec 17, 2009 9:36 pm EST

I'm sorry, go eat your banana caught my attention. Roflmao

ComplaintsBoard
B
2:41 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) unauthorized billing

Just got my statement from american express, shows onlin games pogo
billing me for 42.63 as of 04/26/09. I have no idea what this is, and i
have bought no games this year.

Read full review of Electronic Arts (EA) and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
K
K
knimons
Pittsfield, US
Feb 10, 2011 3:31 pm EST

hello, my name is kathy i finally found a site that maybe you can help me, i been trying to cancel my pogo game for 6mos and had a hard time finding help i never played, but you been takeing 5.99 out of my acc so can you look into it and please reemburst me my money. thank-you kathy nimons

S
S
SANDRA NOLTE
Harmony, US
Dec 03, 2010 1:03 pm EST

I sent a complaint on Dec 1, 2010. I was billed without authorizing you to do so on my American Express card. You have no right to take this liberty! I did not renew for 2010, and I had a terrible time convincing you people to take the charge off my card. I did NOT renew for 2011, because I thought I was off your records Permanently. After you refund the money to my American express card, you will permanently erase my name and account from your records If you are going to give me the same run around again, I WILL call in a lawyer. In the ID part of this complaint you ask for my pogo ID. IT's been more than a year, and I don't remember it. Find it from My name and address info since it is obviously still in your records. Sandra Nolte

J
J
Juanita Phillips
Sacramento , US
May 12, 2010 2:57 pm EDT

I gave you a comment above, I either want to be able to get on Pogo or want my money back .Thank you

J
J
Juanita Phillips
Sacramento , US
May 12, 2010 2:04 pm EDT

Yes I payed the payment but can't get on Pogo so will you please explain it to me NitaWEDS@sbc global.net

david england
david england
, ZA
Dec 21, 2009 1:45 pm EST

i too have been billed for 39.90 and i am going to claim it back from them

ComplaintsBoard
F
7:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) unauthorized monthly charges

I am running very low on money these days and barely have enough in the bank to pay the bills that come out of it. As I get notices in the mail that I am now OVERDRAFT I check my account online to see why. Turns out there is a charge every month of $13.90 out of my account and I have NO clue why. I want this money back and my $33 dollar overdraft fee reimbursed. The charge occurs every month on the 14th of the month and I do not know where to go to either cancel or dispute this issue.

Read full review of Electronic Arts (EA) and 21 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
21 comments
Add a comment
J
J
Joanne Williamson
Leicester, US
Jan 18, 2011 4:20 pm EST

several of games I pay for thru Paypal are not available or do not
have sound or ability to use all of games .

G
G
grh16026
Sumner, US
Jul 13, 2011 8:05 pm EDT

need to make arrangements for automatic monthly payments

G
G
grh16026
Sumner, US
Jul 13, 2011 8:04 pm EDT

I want to set up automatic monthly payments

G
G
grh16026
Sumner, US
Jul 13, 2011 8:02 pm EDT

No complaint, just want to set up automatic monthly payments

G
G
grh16026
Sumner, US
Jul 13, 2011 8:01 pm EDT

I want to set up automatic monthly payments to Pogo but cannot get the site. Please call me at [protected]

I
I
iogan8777
O SHAWA, CA
May 17, 2011 9:49 pm EDT

hi, I PAID FOR POGO FOR ONE YEAR IN APR. 03 2011 . I CHANGE MY COMPUTER AND I CANT SEEM TO MY GAME BACK. COULD YOU PLEASE E-MAIL ME A NEW NAME SO I CAN PUT A NEW PASSWORD IN . OR PLEASE LET ME KNOW HOW I CAN GET MY GAME BACK SO I CAN PLAY AGAIN. my e-mail is jeanmaclean@live.ca thank you

T
T
tinag9
Springfield, US
Apr 09, 2011 6:00 pm EDT

can someone help.

T
T
tinag9
Springfield, US
Apr 09, 2011 5:59 pm EDT

bought pogo game online they charged me but not able to access the game can someone help?

S
S
SLYSKYSKYICE2YAHOO.COM
, US
Mar 16, 2011 5:21 pm EDT

what to know why i am not able to get on club pogo i pay my payment every month now i want to have club pogo. i can get to the home page on games and that is as far as it will let me go and kicks me off can you help?get back with mr and let me know what the problem!

S
S
SLYSKYSKYICE2YAHOO.COM
, US
Mar 16, 2011 5:18 pm EDT

I want to know how you can take my monthly pyment and leave me hanging with pogo i can get on get to game home page i want to play but it will not let me get to the game to play whats the deal. Please check into this please its very irretating! Plend send me reply back i am slyskyskyice
@yahoo.Com

ComplaintsBoard
T
7:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Electronic Arts (EA) game sight freezes my computer

I have been trying to contact customer support for the websight club pogo. I have been having problems with the yahtzee game freezing up my computer. I can play alot of the other games, but this specific game will freeze my computer up where I cannot move my mouse, and I have to manually shut my tower off in order to get out of the freeze-up. I want to know if anyone else is having this problem with the games, and is there a virus in this game sight that noone knows about? Who do I contact to get this resolved? The club pogo does not have any customer service link viewable/or do they, and I just missed it somewhere?

Read full review of Electronic Arts (EA) and 7 comments
Hide full review
7 comments
Add a comment
V
V
victorian
Ocala, US
Jan 06, 2012 12:49 am EST
Verified customer This comment was posted by a verified customer. Learn more

All Yahtzee games are freezing up, please fix it

V
V
victorian
Ocala, US
Jan 06, 2012 12:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

Everyone is freezing up on Yahtzee games, please fix it.

V
V
victorian
Ocala, US
Jan 06, 2012 12:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

Yahtzee freezing up on all players for a week now, when will it be fixed?

B
B
bikertewieeeee
Des Moines, US
Apr 20, 2011 4:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i cant get any game to load, was working great then come wendsday nothing will load, and keeps saying not responding. help please

P
P
pogo girl
Kingwood, US
Jul 06, 2009 12:24 am EDT

I am having the same problem while playing yahtzee on the pogo games. It freezes up my computer and the only way i can get out of it is by unpluging my computer from the wall. I play all other games on pogo. This is the only one that freezes my computer. Does anyone know of a solution for this?

B
B
buffie 36666
, US
Jun 13, 2009 9:03 pm EDT

i am having the same problem with club pogo games. games freeze lose movement of mouse, have to pull plug to shut it down and restart. now i wonder if that is also causing my first start up in the morning after computer is shut down for 6-8 hours. I had MSIE no 8 in my computer, seems its not compatable with club pogo games as of yet. nor is the java update 6 update 14. i am afraid to re install IE 8 and the updated Java too. does anyone know why this is happening?
Put back MSIE no 7.0.5730. games run but still freeze.

N
N
Nannybkd
Spring Hill, US
Apr 20, 2009 3:20 pm EDT

I am having the same problem in club pogo and it keeps kicking me out of other games

ComplaintsBoard
T
3:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) 2 things account violation & games disappear at breaks

2 items
I was banned, (lost account from someone reporting me for a minor error and none of thier beeswax anyway) I was in Congress Roulette talking about my guitar, a fender startocastor and it was made the year when Fender sold to thier co. to the japanese (i abbr. japanese and wrote jap) I had no idea this was a violation to any terms and it wasn;t negitive anyway. I lost my account and badges, plus over 5 million in tokens from playing for about 3 yrs. I find this quite unfair to me due to someone else in a room that has nothing better to do but report everything possible to disrupt someone else's conversation.

2. I have Vista now and it's not user frendly with pogo games. If I talk to AOL, they say talk to pogo. If I talk to pogo, they say talk to aol. Sounds like a endless circle. I can load some games and play them but... I lose the game during breaks or it' go to a page that says clear browser & temp files and or cookies. I clear everything out resart browser & at the next break I have the same problem.
How can this be fixed?

Read full review of Electronic Arts (EA) and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
T
T
Thelma Brinson
DOBBS FERRY, US
Apr 06, 2011 10:26 pm EDT

I JUST PAID FOR ONE YEAR SERVICE OT PLAY POGO GAMES BUT I CAN'T REMEMBER MY PASSWORD. NOW I CAN'T CONTACT CUSTOMER SERVICE TO GET MY PASSWORD. I SHOULD NOT HAVE TO CREATE A NEW ACCOUNT just tot play, i feel like i just my money away for nothing. i have been a customer for 10 years, now i can;t find out what my pass word is. i am so angry right now. i can;t get help. ococo51987

W
W
winnergriswold
Salem, US
Jan 22, 2011 12:44 am EST

I also have lost my membership. Thou I have no idea why. I am paid till June, but they keep wanting me to join Pogo. I can't get into any member rooms. However they will let me play the FREE games. I lost all my tokens, gems and badges. Thank you for letting me blow off steam.

K
K
kjmkmb
arvada, US
Jun 26, 2009 12:17 am EDT

as far as being booted for something dumb, the only thing u could do is talk to EA about it but i doubt anything will be done for that, but you never know.. and i use VISTA and have no issues at all with games loading or playing them, i would say that do not use IE 8 to play the games, and if u use AOL and their browser, then i would use a different one like firefox or google chrome, (the two i use). I can't run anything from pogo in IE, they only want to work in Google and Firefox.

ComplaintsBoard
G
11:34 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) unauthorized mc bank charge

On 2/23/09 $39.99 was deducted from my Debit card on my checking account. To the best of my knowledge this was NOT authorized my myself and I have NO idea what this charge was for. I want my checking account credited in FULL, ASAP. I do not even play games on my computer any more. I don't know why companies such as yourself think you can go in and take money from someones bank account. To the best of my knowledge I DO NOT remember giving any one permission to deduct this amount of money from my account and I want it returned. Somebody needs to prove to me there was permission given for this action, and tell me what it was for. THEN CANCEL IT, and RETURN MY MONEY !

Company in default: Online Games Pogo/EA WWW.EA.com CA
Please contact me at: [protected]@aol.com

Read full review of Electronic Arts (EA) and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
M
M
Mrs2lots
Owensville, US
Apr 21, 2009 4:33 pm EDT

On 2/21/09 $39.99 was deducted from my Debit card on my checking account. To the best of my knowledge this was NOT authorized my myself and I have NO idea what this charge was for. I want my checking account credited in FULL, ASAP. I do not even play games on pogo or EA games any more. I don't know why you think you can go in and take money from someones bank account. To the best of my knowledge I DO NOT remember giving any one permission to deduct this amount of money from my account and I would like it returned. I need proof that there was permission given for this action, and tell me what it was for. THEN CANCEL IT, and RETURN MY MONEY ! You can reach me at jbrinson69@hotmail.com

P
P
Peggy Green
Rancho Cucamonga, US
Apr 20, 2009 11:58 pm EDT

I was charged 39.99 on 4/2/09 and another 39.99 0n 4/13/09 I dont know why I was charged both times. Could you explain? I think the 1st one renewal fee. How often would I get charged? I really enjoy your games and play them everyday. Please see if there was a mistake in the 2nd charge and correct the problem asap. Could you also tell me when my renewal date is so I can make it on my calender and how much. Thank you for your attention on this matter. Please respond to my E-mail addrress.

Sincerely, Peggy Green

pjgreen57@aol.com

todays date is 4/20/09

A
A
audrey Schatt
St. Louis, US
Mar 30, 2009 11:15 am EDT

audschatt@aol.com

I did not authorize the $39.99 charge on my Target credie card. My contract expired in February 2009, and I did not use the games after that date.

I would like a refund asap.

Thanking you in advance,

Audrey Schatt

ComplaintsBoard
B
7:50 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) get only one solitaire game

I purchased Pogo's Solitaire Bundle 2 days ago. I get only one game of solitaire. I can get it with different cards, but still only ONE game. I can't get into the pack that has all the different solitaire games. I'm not paying all that money for one solitaire game. Either fix it so that I can get ALL the solitaire games or refund my money. My screen name is teetee222 and my password is Anitteb1. Please respond asap. I'd prefer you fix the problem sooner than refund the money. But do one of them now.

Read full review of Electronic Arts (EA)
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
10:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Electronic Arts (EA) unable to play games

I have been playing pogo game for quite some time, and within the last month I can't play game at all. Pogo has my yearly payment, But I can't play game; how fair is that? Pogo will not let you contact them directly so this will have to do. It is real sad that this kind of thing happens to good people. I am retired and take care of my disabled husband, and we live on a fixed income, so the yearly payment my not seam like alot of money to some people but it is to me. If you can help me get pogo to stand up and answer and/or fix the problems it would be greatly appreciated.

Thank you in advance,

Ramona Waltman

Read full review of Electronic Arts (EA) and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
D
D
dixie0005
Slidell, US
Jun 15, 2009 1:21 pm EDT

cant typein chat

D
D
dixie0005
Slidell, US
Jun 15, 2009 1:21 pm EDT

dixie0005@bellsouth.net, i cannot typt in chap, to my knowledge i have not broken any rules.

wduffey
wduffey
El Paso, US
Apr 15, 2009 12:20 am EDT

Delete Java from ur computer and re-install latest version.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Electronic Arts (EA) customer service

Phone number

+1 (650) 628-1500

Website

www.ea.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Electronic Arts (EA)?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Electronic Arts (EA) Customer Service. Initial Electronic Arts (EA) complaints should be directed to their team directly. You can find contact details for Electronic Arts (EA) above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Electronic Arts (EA). Discuss the issues you have had with Electronic Arts (EA) and work with their customer service team to find a resolution.