Club Mahindra / Holiday redemption
RE:'MHRIL=[protected]' Clubmahindra holidays
What a big Conjob company this is - Mahindra Holdiays / Club Mahindra. They try all the tactics to woo the customers to become members. Even offering them free holiday vouchers. And when it comes to fulfilling that offer, Club Mahindra has all the reasons why it cannot be done. Then, on the first place do not give such offers or give false promises which you know, you will not fulfill. People write to you in great detail on "[protected]@Clubmahindra.com" and what one gets in reply is a copy & paste standard reply. Best part is even if you write / reply to them more than once, the reply is same copy and paste standard reply (which is not related to your query / email). :) Reaching concerned people on phone is impossible. Even calling call center on [protected] is not good as they have pre-determined answers to your query. Its like testing the patience of member / non-member and excite / provoke them by your intelligence.
The reason to write to you is not to take it lying down when you have wasted my time, energy and efforts.
I am trying to find the contacts for Board members, viz : Arun Nanda, Cyrus J Guzder, V. S. Parthasarathy, Kavinder Singh, S. Krishnan, etc. and write to them/forward the communication on the issue. For that matter write to Mr. Anand Mahindra also.
Not that these people are not aware of the malpractice / cheating that goes on at Club Mahindra, but it needs to be told to you, time and again. I am sure non of these mentioned esteemed people would have ever called the Club Mahindra call center or written to them on the "[protected]@Clubmahindra.com" email id to get the smart answers and intelligent (copy / paste) replies.
I overheard someone saying "The bigger you grow, the more difficult it is to manage." Bu I guess the bigger you grow, you have people to take care of departments. And when the top management fails, the rot goes down till the lowest level.
It looks like writing to Club Mahindra on email is not a good idea for me and even for Club Mahindra. Club Mahindra prefers social forums, Twitter / Facebook communication more than one to one email communication.
Mantra @ Club Mahindra : Enroll members, service will be seen later.
I hope not to get a copy / paste robotic reply again.
Can I talk to human being @ Club Mahindra.
The ref. no. "MHRIL=[protected]" has all the details required by Mahindra Holidays.
More Club Mahindra Complaints & Reviews
- Club Mahindra Gift Certificate - gift voucher no. not been accepted for redemption of gift voucher 
- Club Mahindra Holidays - Deficiency in service, dishonoring valid reservation req and failed to deliver as promised! 
- Club Mahindra - Unethical business 
- Club Mahindra Holidays - Not honouring commitment - no refund 
- Club Mahindra Holidays - False committment 
- Club Mahindra - Very Bad Experience 
- Club Mahindra - Unethical behaviour 
- Club Mahindra - Club Mahindra holiday resort in Munnar 
- Club Mahindra - Refund of down payment
- Club Mahindra - club mahindra membership