Dear Pehredar, I am regular viewer of you channel. You doing a good service to the society through this program. You should also cover organization like Club Mahindra, who are cheating innocent people. I my writing to you share my experience with your viewers. I had horrible experience with Club Mahindra Holidays. I had subscribed for Club Mahindra Membership -'Studio White' in the month of Dec 07. As subscription fees I had paid Rs. 29, 161/- and was to pay remaining in monthly installments.
As this installment scheme had interest implication, I wanted to opt for other EMI options to avoid interest. I visited their office to know how additional I have to pay maeke it 50%. Finally they advised me to pay additional amount for Rs. 30, 000 and Rs. 38, 044 dtd 23/04/08, by cheque, to make it 50% and avoid interest. The sales person kept my cheques with him for months without submitting to accounts dept. Club Manhindra Accounts dept. keeps calling me for payment. Club Mahindra management is not bothered to know why did sales person keep my cheque for months with him without submitted it to accounts dept. I got these cheques back on June 3, 08.
Next on June 3, 08, they recommend to upgrade my membership from 'white studio' to 'white 1 Bed Room' type. In good faith, I accepted the offer. After I make payment of Rs. 41, 122/- towards new membership, they say amount from my old membership fees will be locked for 6 months, As if I have committed a mistake by upgrading my membership.
For transferring my money from old membership to new membership, I wrote emails to all managers in the organization. They don't have courtesy to respond to clients emails. I have to personally follow-up with sales and sales only will always gives some excuses. Instead of adjusting money from earlier membership towards EMI for new membership, they continue to collect EMI from my bank through ECS. I found it be totally unethical. While my money is blocked by them, same time they continue EMI collection from my bank.
Meantime I Googled, and found that many innocent people like me have become victim of this organization. I saw complaint from many disgruntled members writing on blogs about their problems with Club Mahindra.
Finally fed-up with attitude of individuals and work culture of the organization, I finally canceled my memberships on Aug 23, 08. Not a single person has bothered to call me and understand reason for my cancellation of membership. It shows how much they care for the clients and reputation of the organization.
I am waiting for refund of my money and repenting for the mistake I committed by becoming member of this unethical organization. I hope by reading this review, poeple will become alert and avoid falling prey to this organization.
I recommend your viewer to also read web site
Which has complains from umpteen number of disgruntled members of Club Mahindra