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1.0 10 Reviews

ClothesCheap Complaints Summary

0 Resolved
10 Unresolved
Our verdict: Engaging with ClothesCheap at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ClothesCheap reviews & complaints 10

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Newest ClothesCheap reviews & complaints

ComplaintsBoard
S
1:42 am EDT

ClothesCheap Baby boy shoes

My husband bought aw21 bb navy snow boa
[protected] at cradkestone mall the shies didnt even last for a day... Were bough on the 24th of june 2021 but on the 25 ther ripped or torned
Kindly find the picture below.. I have tried to contact woolworths on instagram but I dud get any response I even sent the pictures but still no luck... Its not nice to see them posting while they dont response coz they didb login
My name is sisonke mfana
[protected]
[protected]@gmail.com

Desired outcome: Better quality and replacement

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D
11:24 am EDT

ClothesCheap order never received scam, scam scam!

So, I decided to order 2/3 things from this website thinking and expecting that this website was 100% legit. No! Looks are very deceiving. This website is a scam so please do yourself the honors to order absolutely nothing from this site unless you want to be taken advantage of and also if you want to find out that you will never receive product etc.

Ive tried reaching out to this company, they even provided a phone number that does not work, you can not reach out to them directly so basicly once youve paid for the product you are pretty much [censor].

There is no receiving anything, they do not refund purchases. They accept payment through paypal, to prevent any type of tracking that could possibly lead back to them.

So, your best bet is to get on the phone asap with your bank, explain to them your concerns and difficulties and pray that they could understand reimbursing you for the troubles.

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ComplaintsBoard
M
1:42 am EDT

ClothesCheap never received my order and no one will respond to my emails

I ordered 2 items almost three months ago and I never received anything. I have sent emails and I have not gotten any responses at all.
The worst customer service Ave ever known. I think I have probably been scammed and clothescheap has stolen my money.
It wouldn't be so bad but I am a single mother and don't have extra money to waste on a scam company.

Horrible service!

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Is ClothesCheap legit?

Our verdict: ClothesCheap's legitimacy, as determined by Complaints Board, strikes a balance between trust and caution. This nuanced position suggests that while ClothesCheap may operate with some level of legitimacy, users are strongly advised to undertake their own verification processes, reinforcing the call for a cautious but informed interaction.

ClothesCheap earns 58% level of Trustworthiness

Average Trust Update: ClothesCheap assessed by Complaints board with 58% credibility. Caution advised for personal and financial details.

We found clear and detailed contact information for ClothesCheap. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of ClothesCheap's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Clothescheap.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • We detected that clothescheap.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • ClothesCheap protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to ClothesCheap. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
L
1:25 pm EDT

ClothesCheap scam, product order never received, never contacted after several emails

Clothescheap customer care service
Guangzhou shangdu network technology co., ltd.

My account
Recent orders
Order number order amount order date payment order status
[protected] $38.89 [protected]:59:40 credit card payment received detailsinvoice
Order tickets
Ticket id subject status order id last poster last updated
15166 check order process waiting clothescheap.com response [protected] leanne sarco sunday, apr 09, 2017 03:04 am

Proforma invoice
Http://www.clothescheap.com email:service@clothescheap.com tel:0086-20-81425931
Order id: [protected] order date: [protected]:59:40 (gmt+08:00)
Full name: leanne sarco telephone: [protected]
Payment method: credit card delivery method: express shipping
Delivery address: 4700 n rampart
*currency: usd
Product color size quantity unit price total
chic plus size tube one piece swimsuit in two tone
Product code: 1359940 black 4xl 1 $12 $12
stylish bandage detail plus size two pieces swimsuits in black
Product code: 1353254 black 3xl 1 $9 $9
Product(s) total: $21.00
Shipping: $16.90
Insurance: $0.99
Order total: $38.89

Items never received.

Desire a total refund.

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ComplaintsBoard
M
9:24 pm EDT

ClothesCheap women lingerie

Why is the website is still being allowed to be in service.. For one this so call company probably don't exist. They have no honor,
They are thieves, scamers, ingreeat, and full of lies... this how everyone ladies who ever have ordered with these inhuman people who have no cautious what so ever. Let's not worry for they r in sleepless nights with a disturb heart and any $$$ that comes into their hand will not stretch, it will will be dry..
Dryer as a deasert.. until they do what is right. I hope and pray what i wrote . (Karma)

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M
9:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ClothesCheap women's lingerie

I ordered 2 items and have yet to receive confirmation and/or the items. I would like a refund ASAP! This is a scam you'll do not provide a phone number nor email back😡😡😡😡 I am very upset at the fact that the customer service is ignoring these complaints and not responding to neither of my emails. I am really close to calling the police and news Casters to report this site because this is nonsense...

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ComplaintsBoard
C
2:19 pm EDT

ClothesCheap this company will take your money and send you nothing!!!

Do not order from here it is a SCAM! I ordered three bathing suits over a 2 months ago on march 16th and was processed on the 17th. I have not yet received my items or any tracking # for my order. It only took clothescheap.com one day to take my money $53.46, but it seems like a life time for me to receive my order. I do understand that the company is based in China but I have ordered from other companies that are in China as well and never had to wait this long. I also put in 2 tickets on their website and still have not received a response. I now feel that am a victim of fraud. I made the mistake of not reading the reviews first, PLEASE DO NOT MAKE THE SAME MISTAKE I MADE!

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ComplaintsBoard
K
2:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ClothesCheap never got order

I ordered clothes from them and paid with PayPal never received my stuff after multiple times trying to contact them I put a claim in with PayPal low and behold 2 days later I get an email stating that my order was misplaced and they will send it out with a few extras once I remove the claim from PayPal. That was 2 months ago still no product I cannot reopen the claim with PayPal...lesson learned I guess will never order from this scam company again

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J
3:45 am EDT

ClothesCheap super cheap

ClothesCheap is a great name for this scam company. Their clothing is not only cheap but it also looks rubbish and cheap!
I've ordered three items from them and received only two and I have no idea where's the third one is.
Items which I received looked nothing like pictures, material was super thin and see through, quality was terrible.
Demanded a full refund and received no answer. Scammers!

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ComplaintsBoard
M
7:22 am EDT

ClothesCheap bad-quality stuff and not recommended seller

I ordered a purse and shoes from the website www.clothescheap.com. The price was rather high for the stuff, which looked like piece of crap. I got all info and the parcel arrived on time, but the quality of purse was horrible and it was torn after couple of days. I was disappointed, ‘coz the seller posted on the website that the things were qualitative and good. It was lie. I would recommend this website to other people, so please post your comments and reviews about this website. Thanks.

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C
C
Clyn1
, US
Nov 01, 2018 3:43 am EDT

I ordered 2 bathing suits on April 27, 2017. It is now May and I still have not received my order. I have also emailed the company and received no response. I looked for a phone number on the site and cannot find one. I want the suits for a vacation I am taking in 2 weeks and wanted enough time to try them on.

A
A
Alexis Mclaurin
, US
Oct 31, 2018 12:24 pm EDT

Okay I order my bathing suit and while back I still haven't received a tracking number or anything and I email y'all asking where is my package so if I don't get my package within 5 days I'm take matters into my on hands which means saying y'all send it is a spam so I just want me package

S
S
SierraZaw
, US
Oct 21, 2018 3:04 pm EDT

Do NOT buy from this site. The product never come, their phone number doesn't "exist" when you call it, and they never reply to emails. It's a sham.

A
A
Annettesimpson
, US
Oct 21, 2018 9:33 pm EDT

I ordered and they took my money but a month later and several unperturbed emails and new ticket no response and they rip people off .they are a scam.

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Contact ClothesCheap customer service

Phone number

+86 208 142 5931

Website

www.clothescheap.com

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