Cloth Washer / Witholding Refund Check
On April 9, 2009 my washer quit working because of a bad transmission. After a week calling NHP they finally sent a tech. and he recommended to buy a new washer instead of fixing the old one because it was cheaper that way, I paid him $45.00 as copay.
I got a new washer because we are senior citizens and need a washer real bad and end up paying $1, 031.00 almost similar to the old one. After numerous attempts to get a hold of someone at NHP with base in NY, NY 42nd. W 38th St. New York, NY 10018
Phone: [protected] Fax: [protected]
I have been trying to call these people for the past 30 days, and only twice I got to talk to a live person, the first one hang up on me, the second one fwd the call to extension PI dept. number 7020 and the recording comes on and says:"no one is available, we'll call you later" of course they never call back, most of the time they won't answer the call, recording everywhere.
One time they said they were going to send me a check for $300.00 after 30 days I haven't seen the check.
I have been calling everyday for 30 days consecutively and got no where, I think their plan is that the customer will get tired and eventually go away.
Not me, I need my money and I am counting on you guys to help here.
Luis A. Holkon [protected]@hotmail.com