Close Premium finance / Unfair penalty or fine
Close premium finance charged me £40 penalty for just an unpaid direct debit as I moved bank and forgot ti inform them. As soon as i recieved the letter asking me to pay the fine, I rang and apologized for the missed payment and offered to pay the full amount outstanding and to excuse me from paying the fine as this was too high an amount and they wouldn't agree.
I wrote and complained but they wrote back saying this £40 was for admin charges which include printing paper, putting it in an envelope and pasting stamp and posting.
£40 seem to be too high an amount. They said a final letter informing me that the fine would stand and if I don't pay my car insurance would be cancelled.