Menu
Clinique El Menzah
Clinique El Menzah Customer Service Phone, Email, Contacts

Clinique El Menzah
reviews and complaints

www.cliniqueelmenzah.com/home.php
www.cliniqueelmenzah.com/home.php

Learn how the rating is calculated

5.0 3 Reviews

How responsive is Clinique El Menzah's customer service?

3 Resolved
0 Unresolved
Wow! Absolutely amazing! 🤩
Clinique El Menzah got a perfect 100 out of 100 rating, so you can count on their great service for sure. They've effectively resolved all customer complaints on ComplaintsBoard.com and keep in touch with customers, making sure everything goes well. We're impressed by their dedication to customer satisfaction and have nothing else to say 👏
Verified
The authenticity of the customer service contact information for Clinique El Menzah has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Clinique El Menzah reviews and complaints 3

Sort by:

Newest Clinique El Menzah reviews and complaints

ComplaintsBoard
M
9:28 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Clinique El Menzah Botched Cosmetic Surgery

THIS IS A WARNING AGAINST THE EL MENZAH AND ITS BUTCHER DOCTOR...DR DJEMAL...

PLEASE READ ALL BLOGS & PETITION BEFORE EVEN CONTEMPLATING ALLOWING THIS MAN TO DESTROY YOU, EMOTIONALLY, PHYSICALLY & OF COURSE FINANCIALLY.

Read full review of Clinique El Menzah
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
2:21 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Clinique El Menzah Botched Surgery

i had breast surgery in march this yr and the results were awful and so not expected, after a lot of emails and me being on the phone with them all very distressed they agreed to redo the surgery as i wanted in the 1st place.

i was left to go hungry and dehydrate while in the clinic itself, i had no bathroom and was basically isolated in a room with broken lights and fleas-yes i had lots of bites and they were def not the resident midgies(sp).also during the operation, my underwear was removed and ive not seen it since.so who knows what they did while i was asleep.

i have photos of my wounds and the room i had and medications ive had, also professional opinions of others as to what has happened.

on return to the uk, my wound burst open due to infection and ive been on the highest antibiotics avail as well as pain meds and sleeping aids, ive been completely house/bed bound, can only go out in a taxi-not walk or bus, i cant go shopping or do anything that involves lifting heavier than a coffee cup.the infection spread to my system, resulting in vommitting, flu like symptoms, high temp, lots of pus and blood resulting in me being admitted to hospital via ambulance and now under the care of my nurse and a specialist breast surgeon, who i hope will do thier very best to help me recover.

ive been so stressed and depressed, i cant sleep, always weepy and feel like ive been mutilated while they have pleasure.

they dont reply to emails and if you call them they just fob you off to get you off the phone, im still waiting on replies from wks ago.

at the moment to date, im out of pocket very close to the £4000 mark and costs are still rising, as if i need to go any where i have to use a taxi.

then to top it all off, i find out from another clinic now, hes not a specialist in breast surgery and not even an employee of the el menzah.
he keeps ringing and threatening me, demanding i go back to him, and cussing of the treatment im getting in the uk to help get me well again.

i want my full refund and comp for distress and inconvenience

Read full review of Clinique El Menzah and 7 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
7 comments
Add a comment
C
C
Chellyb
, GB
May 08, 2016 7:28 pm EDT

Very bad customer service had a breast augmentation a few months ago been having several problems and trying to contact the Clinique for 3 months now with no respond

Z
Z
zodiac
Southampton, GB
Jan 11, 2012 8:41 pm EST
Verified customer This comment was posted by a verified customer. Learn more

very happy with the outcome as clinique el menzah have been successfully sued and 2 doctors struck off.

W
W
3wishes
Hyde, GB
Jan 11, 2012 7:47 pm EST

I would also disagree with the comments of the complaint .

I attended the clinic in April 2008 for breast enlargement, upon arrival, I was seen in turn by every member of staff that was to have anything to do with me, I had the procedure explained step by step by the surgeon, and the anaesthetist also did the same.

After having my operation (which I had said I wanted to 'go as big as I could and still look natural') I was monitored constantly and when 24 hours later I had a pain in my chest I was scanned and checked out and given the pain relief I needed.

Whilst there my dietary requirements were taken care of with 4 meals a day, which I had cooked for me specifically as upon my arrival at the clinic I had stated I did not eat fish (they had no knowledge of this before) and I had fresh water brought to me every couple of hours, I had a private room, with my own bathroom, and had all the support I needed.

After surgery I returned home and basically returned to exercises too early causing my implant to slip slightly, I contacted the clinic and, although I had to pay my own air fare back to Tunisia, they rectified the situation without any additional cost.

I now have 34F (from 34B) chest which, unless I tell people, no one knows I have had surgery, in fact I have been called a liar because they look so natural.

I would also highly recommend the clinic

Regards Michelle

P
P
Petra 1
Luton, GB
Aug 19, 2010 6:53 am EDT

Hello all

I would like to comment on the first post. I went to El Menzah as a student nurse and spent two weeks there as a part of my training which is based here in UK. I strongly disagree with the accusations made by Mutilated, however would like to say how sorry I am that your operation did not turn to your expectations.

The staff in El Menzah is just wonderful...they are proffesional and kind to every single patient who come through the door. All of them speak French, most of them English, some Italian and Spanish. Before and after the operation they check on the patients to make sure everything is well.

All of the plastic surgeons are trained to a high standards and most of them have received their degrees abroad, I have met them and seen them during the operations and can not say one bad word about them as they are doing a great job! We had many patients during these two weeks and each one of them left happy.

During the opearation no underwear is removed as you are coming to the theatre without it, this is done to prevent the infection as your whole body must be made sterile. You are not left hungry or dehydrated but after some operations you can not take anything orally.

If anyone is considering plastic surgery abroad El Menzah is a place to go and I highly recommend it.

Regards Petra

S
S
sabrina monaghan
Margate, GB
May 18, 2010 7:51 am EDT

Hi I had to comment on the complaint against El Menzah clinique, l first went to the clinique in July2008 for a face lift with blepharoplasty, the surgeon Dr Djemel explained the procedure with me, whilst being very proffesional he was also very reasuring, the results he acheived are excellent, natural and have taken ten years off me.This year l returned to have a tummy tuck and liposuction again l found the surgeon Dr Khaefaoui to have the same approach as Dr Djemel so straight away l felt confident.The results are fantastic, my tummy has not looked like since l was eighteen, all l can say is l am sorry that somebody had such a bad experience, but all l can say is that l would personally highly recommed the Clinique .

Z
Z
zodiac
Southampton, GB
Mar 28, 2010 8:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

many thanks catlan.
please feel free to read and sign petition and pass to as many others as possible

http://www.gopetition.com/online/28327.html

M
M
May The truth be known
a beautiful place, US
Feb 18, 2010 12:43 am EST
Verified customer This comment was posted by a verified customer. Learn more

My heart goes out to you. Most of us weren't aware of greedy, evil or super bad doctors that aren't qualify to do plastic surgeries. There are just way too many doctors want to do plastic surgeries that aren't even specialized in the type of plastic surgeries they are doing/offering. I read that plastic surgeons received 7 more years of training than normal doctors. I know there are many botched surgery stories out there and I hope those people come forward and post it on the internet.

ComplaintsBoard
T
7:21 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Clinique El Menzah breast augmentation

i had a breast aumentation at this clinic and was left with a deformity that will cost me a fortune to get fixed.i have sent many emails requesting an explanation and a refund and they just ignore me.The clinic is so unorganized and they didnt even do blood tests prior to surgery.when i saw my breasts after i knew they were not right and something was wrong but they dismissed it and said it was just swelling.i have very bad symmastia and it was clear i had it from after my op.all i want is my money back at least its not alot to ask considering i am left like this and they dont have the decency to respond!

Read full review of Clinique El Menzah and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
A
A
anne2225
, BE
Jun 25, 2009 6:44 am EDT

i am at this clinic right now when i am commenting on these claims. the day before my operation i was in the clinic and read these claims and was really afraid. but... there are thousands of people operated in el menzah and these are the only claims. my impression first of all was very good of this clinic. very kind staff, clean rooms, good food. even too much food, my first meal was baked patatoes, omelette, soup, salad and fresh fruit. i have a private room with flatscreen television and a bed that can be adjusted any way i want. i have wireless internet. this clinic is even better than where i am from: belgium. before the operation they needed a medical history, blood tests and they did a echo of my breast. very thourough examination before surgery. although this is an disturbing claim i was really feeling comfortable in this clinic. i had my operation the next morning: a very professional operating theatre, with at least 6 people, plastic surgeon, anesthesist, general surgeon and 3 operation nurses. i felt that i was in good hands. after my operation and back in my roon i had to pee at least 15 times because of all the fluids, i had also lipo for my face, every time when i called the nurse they were there within 30 seconds, they asked if everything was oke, got a shot against the pain and i was nausea also got a shot against that. the staff and nurses is extremely professional. after the operation i got clean sheets on my bed, in fact every morning and clean hospital shirt. they checked upon me every time, my bloodpressure, i got several shots for bloodclothing, they checked my temperature and cleaned the wounds. i am happy that I did this operation i have beautifull breasts and a flat tummy. my face is a bit swollen, but that is normal. i think that a positive reaction is in place about this great hospital.

Z
Z
zodiac
Southampton, GB
May 27, 2009 11:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i have had surgery there, but had to go back as not at all happy with results.since having further treatment with them, im now taking legal advice against them as have been seriously ill and im by no means healed yet nor will i be for the foreseeable future.
ive requested my medical nots but they are not being handed over.
im now under a uk specialist surgeon to try help me recover.
im happy to see others coming forward as well.

the whole thing is disgusting

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Clinique El Menzah customer service

Website

www.cliniqueelmenzah.com/home.php

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Clinique El Menzah?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Clinique El Menzah Customer Service. Initial Clinique El Menzah complaints should be directed to their team directly. You can find contact details for Clinique El Menzah above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Clinique El Menzah. Discuss the issues you have had with Clinique El Menzah and work with their customer service team to find a resolution.