It is regrettable that you have not had as positive of an experience as most of our clients are having. We continue to improve on communicating the proper expectations to each client to educate them on the risk and rewards of marketing their business online in the search engines. Many times the proper expectations are lost in translation and as a result, we encounter situations such as the ones your all speak of. Anyone who is experiencing difficulties or has concerns with our service, please contact me directly. I will objectively evaluate your situation in effort to reach an amicable resolution that is satisfactory. I would like to insert that we honor our “Work for Free Guarantee.” Outrank.com guarantees to have your business ranked on the 1st page of the search results for either Google, Yahoo, or MSN/Bing within the first 60 days. If we fail to deliver, we will work for free until you do.
Again, if you are having a problem with the Outrank.com service, please contact me immediately for assistance.
Thank you for the opportunity.