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[Resolved] Clever Grip / Order Cancellation

5 Lake Worth, United States Review updated:
Contact information:

I saw the advertisement for the item "Clever Grip" on TV and I have ordered it via online on the website www.buyclevergrip.com and paid with my credit card by 12/12. Because I did not receive any confirmation email, so I have printed the order confirmation (see attached photo). Later on, I decided not to buy it and would like to cancel. But there was no any option for the cancellation on the web page. I have called to let to start the processing for the cancellation today by the phone [protected], as it mentioned on the confirmation, but they are saying that there is no any order #[protected].
Now, how can I be sure whether the paid amount has been withdrawn?
I would like to ask you kindly to support me on this matter.
Thanks in advance
Best regards
Mr. Olgun Dogu
[protected]@gmail.com

  • Resolution statement

    After a call with customerstatus.com, I have bee informed that my order was not placed and so the problem was resolved. But I hope, that the payment has been not withdrawn from my credit card.

Ol
Dec 15, 2014
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Comments

  • Cl
      29th of Mar, 2015

    I just placed an order for a "Clever Grip" and the reply was so confusing I would like to review and possibly cancel the order. I received no order confirmation number but the order information is;
    Clancy Link
    American Express No. 373152939775001
    228 So. Cedros Ave. Apt. H
    Solana Beach, CA 92075
    Pleas respond ASAP to email;
    [protected]@aol.com
    Thank you

    0 Votes

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