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The good, the bad, and the ugly - discover what customers are saying about Clearpoint Direct

Welcome to our customer reviews and complaints page for Clearpoint Direct. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Clearpoint Direct.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Clearpoint Direct's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Clearpoint Direct, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Clearpoint Direct. Your feedback is an important part of our community and will help others make informed decisions.

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11:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clearpoint Direct freedom compression socks

I ordered 1 pair of socks for 6.97 plus shipping of 2.00 and used my pay pal account on July 26, 2017 my order # is 64198, item # 05523 - $9.00 for a pair of Full Freedom Compression Socks - Color: Beige, Size: Large discount $2.00 for a total of 8.97 including $2 shipping. I have written multiple emails with no response from them, it has been over 6 weeks and still no socks. This company is in Canada, Clearpoint Direct 2317 46th Avenue, Lachine, QC, H8T 3C9 . I received a confirmation that my money was sent to Nuvatek Distribution Corporation on 7.26.2017. I would like the item I ordered. Thank you

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2:15 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Clearpoint Direct No Refund Issued

I ordered 4 items from ClearPoint Direct in Sept & when I received the order it only contained 2 items stating the other 2 were discontinued. They also stated that a refund was pending thru PayPal as that is the method I used to pay with. They have ignored my emails, calls & PayPal states that it can't control quanity or quality-just delivery. They will "mark"the company name in case of other complaints but that's it!
I have the order page showing the items were not shipped & that a refund is pending but have not located the other page actuallt stating that the refund will be sent to paypal. I could use a little help here as it's not the amount but the principle
Thanks
Karen McGrath

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Utopia
St. Charles, US
Jul 02, 2009 9:02 pm EDT

I ordered 2 bras from them on 5/18/09, check was cashed on 6/9/09. Replied e-mail after I researched on google. Supposedly out-of stock. Will be mailed on 7-13-09. I doubt it. Understand there is a scam going on. Is this true?

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Berry
, US
May 11, 2009 3:48 pm EDT

On February 4, 2009, I ordered two pair of hose from ClearPoint Direct. On February 17, they cashed my check. As of April 14, I have not received my order.

Clearpoint Direct/Carole Martin
Clearpoint Direct/Carole Martin
, CA
Aug 26, 2009 3:01 pm EDT

Please contact us directly and we can assist you to verify this complaint.

However, if the item you have ordered has been received and is in excellent condition. Can you please amend or delete this complaint posting on this website? Thank you.

Clearpoint Direct/Carole Martin
[protected]
info@clearpointdirect.com

Clearpoint Direct/Carole Martin
Clearpoint Direct/Carole Martin
, CA
May 14, 2009 2:03 pm EDT

I do not have your full name so I cannot verify this complaint, please contact us directly and we can assist you.

However, if the item you have ordered has been received and is in excellent condition. Can you please amend or delete this complaint posting on complaintsboard.com? Thank you.

Clearpoint Direct/Carole Martin
[protected]

ComplaintsBoard
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2:42 pm EDT

Clearpoint Direct Crooks

Ordered two bra's from this crooked company How can they continue to dupe the public. Where is the consumer protection agency? I ordered the bras and Clear Point Direct cashed my check. We need to contact the Canadian Government and issue a formal complaint against this crooked business.

Their business Address is in the US but they never answer the call and want you to leave a message.

We consumers should boycott the newspapers that run Clear Points phony adds. Perhaps this will get the message to these crooks that the US consumer can not be swindled. Hope that this message gets some results!

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2:22 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I sent a check on July 2, 2010 for $13.93 for the full freedom comfort bras. The check has been cashed and no product sent. I cannot reach customer svc. at [protected] after numerous tries as on a daily basis and the line is continously busy. What do you do next to get this resolved? What a "rinky-***" outfit this Clear Point Direct has turned out to be. I...

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10:17 am EST
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Clearpoint Direct check cashed, no merchandise received

On January 19, 2010, I mailed a check to Clearpoint Direct to purchase two bras. The check was cashed, but I did not receive the merchandise. I e-mailed the company, but received no response.

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tammy waters
Saint Helens, US
Aug 11, 2010 10:52 am EDT

Back in march i sent a check for $23.93, for an order of 4 bras, the ones that fasten in front that were two for $9 something. Not only have i not gotten my merchandise, but they cashed my check on March 30. First time i ordered from the coupon sections of the news paper, and i will never do it again. I would like my bras sent to me in a timely manner, or a refund of $23.93. that is only fair.

Tammy waters
Aot, 21
2375 columbia boulevard
st.helens, or 97051

I would prefer the bras as they were not for me, but for a friend who has been waiting impatiently for her items... thank you

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William Gorgus
Dallesport, US
Dec 16, 2008 1:52 pm EST

Sent check that was cashed Dec.4, no hearing aids as of Dec. 16. Saw add in AARP magazine.

Clearpoint Direct/Carole Martin
Clearpoint Direct/Carole Martin
, CA
Apr 12, 2010 11:16 am EDT

Please contact us directly and we can assist you to verify this complaint.

However, if the item you have ordered has been received and is in excellent condition. Can you please amend or delete this complaint posting on this website? Thank you.

Clearpoint Direct/Carole Martin
[protected]
info@clearpointdirect.com

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