The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

CleanSmoke / ripped off / scam

1 United Kingdom Review updated:
Contact information:

went onto beauty match website and found an advert for clean smoke. Thought great only £3.95 for shipping a few days delivery...no problem, Free Trial offer cool. Placed the order on the 13th of jan. Late jan and i still hadnt seen my free trial offer, no £3.95 taken.
Got to early feb and still no trial offer had arrived, then my card woulnt work...my bank had shut it down due to fraudulant activities, some company called pro body trying to take £74.95!!! hmmm!!!
Turns out it was something to do with cleansmoke, and still no free trial offer, trying to find a contact on the website i used proved impossible!! And the ad i had used previously to order it was now taking me to some body building website called ultra ripped, even though it was still at face value advertising cleansmoke, and when you clicked it, it just came up with a box to enter your details. I however looked at the web address and opened a new window with it and low and behold it wasnt for smoking it had body builders splattered all over it.
It also first time round had claimed to be a visa safe website and and had no T's&C's to agree or disagree to!!!
A little further on into feb and they had tried taking another £74.95 but my card by now was cancelled so more the fool them!!
Still trying to get in contact with them to cancel whole order, wish me luck!! complete scam!!!
Have reported to trading standards so hopefully they'll get caught out soon!!!

Sort by: UpDate | Rating

Comments

  • Sa
      25th of Feb, 2010
    0 Votes

    i'm from syd/aus, and i did the same thing, they sent me the complete starter kit as they promised in their free trial offer, then i called them during the two weeks cooling off period to cancel the automatic contract ( if you don't call ) and they cancelled the contract without any problems, i have a phone number you can try, i think it's in the uk. thanx.
    4326822059342

Post your comment