The same thing happened to me. I went online to check my account and saw there was a charge of $78.84 from Cleanse Body. I did not order it or request. I only ordered the 'free trial'. I tried calling the toll free number and was put on hold for an hour! Never talked with anybody. Probably because there are so many people calling to complain you can't get through! Now I have to cancel my check card and file a complaint and return the product. I haven't received the product, so that ought to be interesting to see if there is an address to return it to! We'll see. If something works and you want more of it, you will get in touch with them. They shouldn't need to be robbers!