Menu
CityBookers Customer Service Phone, Email, Contacts

CityBookers
reviews & complaints

www.citybookers.com
www.citybookers.com

Learn how the rating is calculated

1.1 257 Reviews

CityBookers Complaints Summary

7 Resolved
250 Unresolved
Our verdict: If considering services from CityBookers with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for CityBookers has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of CityBookers. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CityBookers reviews & complaints 257

Sort by:

Newest CityBookers reviews & complaints

ComplaintsBoard
M
5:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

CityBookers customer service

i was calling to your contact number and some agent answer and let me wait and did not come back. i was asking for only book a bus shuttle from Al ain to Dubai to emirates airlines as they have free complimentary shuttle and i already called the airlines saying i need to get back to you City bookers to book that for me as i got my ticket in your site. could you please answer the emails queries!
[protected]@yahoo.com
booking number reference: CB1039457
Bus shuttle: Al ain to Dubai
Date: 30 November 2017 / Thursday
Time: 21:00 bus shuttle timing

Could you please do the needful for this simple thing!

Read full review of CityBookers
Hide full review
ComplaintsBoard
T
3:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

CityBookers not responding to my inquiry about my booking reference number

I booked my flight to the Philippines on November 7, 2017 using skyscanner and then the citybookers option appeared as the third party, their price is ok compared to others that's why I chose them. I received an email from them about the transaction approval and the amount was deducted on credit card. They sent me also the booking number.But then I was asking them about the reference number for my booking, all I get was an automated response from email and fb messenger. I was trying to call them also but it's very hard to contact them especially when you are outside of their country. I just want a good response from them but it's not happening.

Read full review of CityBookers
Hide full review
ComplaintsBoard
J
6:11 am EST

CityBookers flight ticket

Dear Team,

I booked my ticket Last November 4, 2017 but until now I haven't received my ticket.

I just received a flight details with booking number
CB1044510, GDS PNR - XRRLTM

Im trying to call your toll free number but no one is attending. I emailed in the email address you provided and given me this ticket ID: 59659 and 58828 for my complaint.

Kindly send me my ticket already, since the payment has been approved from your end.

Thank you.

Read full review of CityBookers
Hide full review
ComplaintsBoard
F
2:14 am EST

CityBookers I have not received my flight confirmation yet

I booked 2 flights on November 3rd which came to a total of approx 6000 dirhams. The money was deducted from my credit card immediately however I have not received an e-mail with my flight details, confirmation number etc etc etc. I have e-mailed [protected]@citybookers.com 3 times and also messaged them on Facebook. I have not received any response.

[protected]@gmail.com

Read full review of CityBookers
Hide full review
ComplaintsBoard
W
1:53 am EST

CityBookers airlines ticket

I well till my night mar experience with citybooker based in kuwait
I did make flight reservation via there web site and they charged my credit card full amount of flight ticket then they send me flight reservation without issuing the ticket [so I cannot use this reservation for flight } I did tray to contact them many time via e-mail and phone call but no replay also they didn't answer my phone call over many days now I have useless flight reservation from web site didn't care about his customers
My advice tray by all mean to avoid using this travel agency its corrupted

Read full review of CityBookers
Hide full review
ComplaintsBoard
I
4:43 am EST

CityBookers flight ticket

i booked a flight using your website from jeddah KSA to cairo Egypt on 4/11/2017 on Egyptair and i paid the price through my credit card but i still didnt get my bill on my e-mail till now

so please send me the bill ASAP for urgent

name: Islam Sarhan
mobile no.:+[protected]
booking no.:CB1043692
GDS PNR: VVT6FU

please send me the bill of the ticket .

Read full review of CityBookers
Hide full review
ComplaintsBoard
M
8:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CityBookers citybookers scam

I booked a flight on the Air India website, and they came up with a link to several third party agents. I chose the one at the top of the list, CityBookers. I booked, they took my money, and had flight confirmed. They then sent an email demanding extra ID and details. I thought this suspicious, but it was late at night, and I thought I would deal with it in the morning. By next morning, I had another email waiting me, telling me my flight was canceled because I had failed to provide the extra information. I checked on the AirIndia website, and saw that my booking had, indeed, been canceled. But has my money been returned? NO. This is a scam, Air India should remove these thieves from their website, and we should call them CityCrookers, for their behaviors is clearly that of a low level scamming operation. They are based in Kuwait, I am very sad to see such an operation besmirching the reputation of this country.

Read full review of CityBookers and 3 comments
Hide full review
3 comments
Add a comment
M
M
mohammed ali p
, AE
Jun 15, 2018 10:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

No 1 fraud company pls speed the news to all over the world.

B
B
Booker0123
, AE
Jun 14, 2018 4:59 pm EDT

Do you have any update regarding this? Same status here, we booked and they said they cancelled because of technical issues and promised to give back the money

M
M
mohammed ali p
, AE
Jan 24, 2018 11:38 am EST
Verified customer This comment was posted by a verified customer. Learn more

yes this is stupid company, i worked with online travel agency also but this kind service not even see, there is fraud check for that they will contact immediately and take immediate action, like ticket confirm or refund. i tried to book with citybookers they did not able to give ticket and still i am waiting my full refund. i suggest do not book with them, try any other site.

ComplaintsBoard
N
7:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CityBookers citybookers

Booked a flight from Citybookers from Greece to Dubai using a MasterCard debit card. Payment process went through OK and I provided all necessary documentation (clearly scanned) within the timeframe when a Citybookers representative called me to inform me that I should send a copy of my debit card and main passport page within 30 minutes. 20 minutes later I receive an email informing me that the documents were rejected by the bank and that a refund is under way. I called them to ask what the problem was, the employee did not know why the booking was rejected, he just said the bank found the payment "suspicious". I have been buying online tickets for the past 10 years with no problem so I really do not understand why anything was rejected. Waiting for refund now. Not a positive experience and this arbitrary rejection is not very good for an online ticket company. Booking reference CB1037093.

Read full review of CityBookers
Hide full review
ComplaintsBoard
M
1:36 am EDT

CityBookers no refund or replay

Booking Agent :Mohamed Eldeeb (CityBookers)
booking number CB 997470

I have booked a ticket via city bookers as they were offering a good deal and used my card for an online payment.

I received a email from city bookers asking for personal documents and also copy of card, which i found suspicious as none of the travel sites do that here in uae. I received a 2nd email from city bookers which said if the documents arent sent they would cancel the request to book a ticket.

Despite not sending them the documents they process the charge from my card and im unable to contact them on their customer service no(which always on hold) and there is no proper reply from the booking agent either apart from problem ticket no's which are emailed to me.

Can someone suggest to me how do i solve this? is this a fraudulent company? anyways to direct contact them ..

Kindly help..

Mouna!

Read full review of CityBookers and 5 comments
Update by Mouna786
Oct 30, 2017 8:35 am EDT

Update about such pathetic customer service or fraudulent company :
I received one calls from +216 - that isn't even a Kuwait country code stating we can refund or rebook, Since i urgently need to travel i asked them to give me details on rebooking. I was offered a call back and thats it, After-which i have received no email or call back from them . Repeated call to their customer service is fruitless. Email as well.

Im so frustrated with this company.Can any1 assisst

Hide full review
5 comments
Add a comment
I
I
Iyad Farah
, SA
Jun 15, 2018 10:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I think the problem is with their very irresponsible and reckless customer service and communication team!
Some of my previous bookings went smoothly, however, I had one stressful experience with them where I lost my ticket totally and they don’t care at all.
#AVOID DEALING WITH CITYBOOKERS

I
I
Iyad Farah
, SA
Apr 11, 2018 4:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I had a similar problem with citybookers
Very bad customer service
They stole my money and not responding to my complaint anymore

S
S
Shamy001
, AE
Nov 22, 2017 11:52 am EST
Verified customer This comment was posted by a verified customer. Learn more

I booked one ticket 08/oct/2017, my name spelling is incorrect I asked them to change the name, they asked me need to10 KWD for changing the name . I paid 10kwd after that they replayed me they cannot change the name, you can cancel the ticked you cN get full amount of the ticket charge 38 Kwt.
They told me you have to get full amount of refund with in 15 working days. After 15 working days I was send to lots of email they didn’t send me any reply . Now more than 30working days I try to call them they will not pick my calls. In my personal experience this is fraud... any one dont book ticket from city bookers.

B
B
Booker0123
, AE
Jun 14, 2018 5:24 pm EDT
Replying to comment of Shamy001

Do you have any update regarding this? Same status here, we booked and they said they cancelled because of technical issues and promised to give back the money

M
M
MarkT1963
, SA
Nov 04, 2017 12:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have just had exactly the same thing happen t me. I checked on Air India site, and my booking had, indeed, been canceled. I will be complaining to Air India, for it was from their site that this company was used. I suspect there is fraudulent activity going on here, and they should be reported using all means possible.

ComplaintsBoard
S
6:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CityBookers money credited and ticket not issued

I book my ticket 23/OCT/2017 and paid through credit card however when i checked it with Emirates Airlines ticket number not issued even after 2 days. Emirates airlines are still waiting for city bookers to pay them...i would like to clarify to city bookers however the number that showed not working?..i will be travelling to Chennai this December 18, 2017..i want to know my ticket number..
I have called them several times, they are putting on hold for more than 15 minutes and not returning the call. I am spending more money on the phone call, calling from dubai to kuwait.

They should be blocked for issuing the ticket.

Read full review of CityBookers
Hide full review
ComplaintsBoard
C
6:18 am EDT

CityBookers ticket number

I book my ticket yesterday and paid through credit card however when i checked it with PHILIPPINE AIRLINES ticket number not issue due to the fact that theyre still waiting for city bookers to pay them...i would like to clarify to city bookers however the number that showned not working?..i will be travelling to cebu philippines this upcoming december 21, 2017..i want to know my ticket number..

Read full review of CityBookers and 4 comments
Hide full review
4 comments
Add a comment
A
A
Ahmed Ali22
, US
Mar 08, 2018 8:59 pm EST

same here
do they send the ticket no ?

A
A
Atef Hikal
, US
Jun 07, 2018 7:13 pm EDT

still not resolved and yes they send ticket

J
J
jeEEE
, US
Nov 26, 2017 5:25 am EST
Verified customer This comment was posted by a verified customer. Learn more

hello, im having the same issue. may i ask if your concern has been resolved already?

B
B
Booker0123
, AE
Jun 14, 2018 4:47 pm EDT
Replying to comment of jeEEE

Do you have any update regarding this? Same status here, we booked and they said they cancelled because of technical issues and promised to give back the money

ComplaintsBoard
G
12:11 am EDT

CityBookers ticket to beirut

I booked a ticket round trip to Beirut-Lebanon on Middle east airlines MEA by last Thursday. Till now I did not received an email from your side showing me the booking. This morning I visit the MEA website to check the booking but there is no booking.The booking number is CB994395.This is my first time I book trough your website, so I hope to see my booking the soonest.

Regards,
Ghazi Merhebi

Read full review of CityBookers and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
L
L
Lot Rea Abby Lisondra
, US
Oct 22, 2017 3:38 am EDT

Dear,

Good day!

I booked a round trip ticket to Riyadh-Singapore and vice versa on Sri Lankan airlines last Thursday. Until now I didn’t received an email from your side showing me the booking. I tried calling Sri Lankan Airline today and they are teling still it’s a booking and not confirmed yet from the airline itself. They ask me to communicate with you guys. I tried calling your toll number but I can not get through. The booking number is CB995245. This is my first time I book trough your website and I’m hoping to hear from you and to see my booking the soonest.

Best Regards,

Lot Lisondra

ComplaintsBoard
R
5:08 am EDT

CityBookers changing flight

I booked a ticket from UAE-Emirates to Lebanon and wanted to change the departure time, i contacted the Flight company and they said that citybookers is responsible for any changes since i booked the flight from their website.
so i called citybookers and they charged 200$ for flight change! which is almost the original ticket price.
What a SHAME! i will never book on this site again, so unprofessional!

Read full review of CityBookers and 1 comment
Hide full review
1 comment
Add a comment
H
H
hakkimhhh
, AE
Apr 24, 2018 6:39 am EDT

Hi iam abdulhakkim. I wanto change departing date 29july2018 this date to want change to25july18same time DUBAI to COCHIN(cok). Return date no changes. Booking no:CB1555761-GDSPNR ZFG748-ticket no:5895742846051C2. My email. hakkimhhh1@gmail.com. I two three time send mail to hello customer care team no respond. Ineed some reply pls. Give me dubai office number.

ComplaintsBoard
R
4:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CityBookers I took ticket through citybookers, I already paid via k-net, now they asking for pay again

I was planning to go vacation from kuwait to Trivandrum. I took ticket on 09-Oct-2017 through CityBookers .The date I am flying on 07-Nov-2017 to 22-Dec-2017. But on 10th I received a message from KAC it saying “ Dear passenger to avoid cancellation of your booking UXTC34.Flight from TVM to KWT and KWT to TVM please purchase your ticket before 06:35 on 11-Oct-2017” . So what is it means, do I have to pay again ? is it going to cancel tomorrow? What I should do?

Read full review of CityBookers
View 0 more photos
Hide full review
ComplaintsBoard
R
1:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CityBookers airline ticketing/refunds

On April 4, 2017 I booked a flight through CityBookers.com and paid 166.52 Kuwaiti Dinars. On June 18, way prior to my scheduled flight, I notified them to cancel. They told me they had done so and sent me an email telling me they would refund me 85 Kuwaiti Dinars, after deducting 81 KWD for fees. I agreed and asked them to refund me as soon as possible. I have since written numerous emails to them requesting my refund. To date, October 1, 2017, no refund has been received nor any further responses to my emails. Will never do business with them again nor would recommend anyone do so.

Read full review of CityBookers and 20 comments
Hide full review
20 comments
Add a comment
A
A
Adil Ahmed
, US
Dec 07, 2018 6:15 am EST

I booked My Ticket for 2 passenger from Bahrain to Mumbai on 16th June 2018 under Booking reference CB2109403. I received the the ticket without ticket no. whe I contact JetAirways. they told your ticket is cancelled and you may contact CITY BOOKERS. when I called them they told we will refund you the money in 15 days.

Since then It been more than 5 Months I have called then several time also sent emails. Always I get reply is "the case is with Finance department under process" lately they have even stopped replying to my email reminders.

Can somesone help me in this regards

Adil Ahmed

J
J
John Walter Castelino 2912
, AE
Oct 07, 2018 1:56 pm EDT

City Bookers as a fraud travel company if you cancel your air ticket any time they never give any refund any times they show that you have booking in this flight but unfortunately there is no booking in your flight so please avoid this travel agency to book any flight tickets I also approach to Kuwait govt but it might be involved with ruler of someone holding with it So there is no action

S
S
Shadab @Ahmed
, SA
May 30, 2018 5:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

No need to cancel this booking sorry about that
I am a book already flight jet airways [protected] Riyadh to Mumbai Booking no CB2044633 / ticket # 5895301067701C1
and I need now cancel how I get my refund. please, can you help me

T
T
Trip0d 20q8
, US
Jun 09, 2018 9:42 am EDT

CityBookers just tried to run $663 on my credit card. Nice try you pieces of [censored]! Pretty sure someone where I live in the US wouldn't be using your scan [censored] so called company

S
S
Shadab @Ahmed
, SA
May 30, 2018 5:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

No need cancel this flight sorry about that
I am a book already flight jet airways [protected] Riyadh to Mumbai Booking no CB2044633 / ticket # 5895301067701C1
and I need now cancel how I get my refund. please, can you help me

C
C
charlie yu
, US
May 30, 2018 3:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

0 Votes
CityBookers / no refund for canceled booking, CB2026696

on May 07, 2018 I made a booking from sanfrancisco to beijing through city bookers, reservation no. CB2026696 but

one hour later I received e-mail from them stating that the booking is canceled due to technical error so they

couldn't issue the ticket. and they promised money will be refunded to my account and since then I'm sending them

e-mails without any response。I need them to return my money for the ticket。
My email is that charlieyu2011@gmail.com , if there are legal friends, I think we can sue it together.

C
C
charlie yu
, US
May 30, 2018 3:12 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

CityBookers / no refund for canceled booking, CB2026696

on May 07, 2018 I made a booking from sanfrancisco to beijing through city bookers, reservation no. CB2026696 but

one hour later I received e-mail from them stating that the booking is canceled due to technical error so they

couldn't issue the ticket. and they promised money will be refunded to my account and since then I'm sending them

e-mails without any response。I need them to return my money for the ticket。

S
S
Shadab @Ahmed
, SA
May 26, 2018 2:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am a book already flight jet airways [protected] Riyadh to Mumbai Booking no CB2044633 / ticket # 5895301067701C1
and I need now cancel how I get my refund. please, can you help me

S
S
Shadab @Ahmed
, SA
May 30, 2018 5:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am no need cancel this flight sorry about that

S
S
Shadab @Ahmed
, SA
May 26, 2018 2:17 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am a book already flight jet airways [protected] Riyadh to Mumbai and I need now cancel how I get my refund. please, can you help me

A
A
asif chauhan
, IN
May 03, 2018 1:58 am EDT

I AM CHASING THEM AND NO RESPONSE .
this compant is fraud

A
A
AhmedGalal
, SA
Apr 11, 2018 11:56 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

CityBookers are a scam. I made my booking on Jan 15th, then my flight was cancelled and it was my right to refund in full amount. CityBookers sent an email on the 15th of January that they will refund me in full within 15 days. It is now April 12th, and no refund or reply to calls or emails.

My booking number is CB1672927 request #92720 I have been waiting for more than 50 days, since Jan 15th.

Thanks and I hope this works.

ComplaintsBoard
A
4:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CityBookers citybooker cancelled my flight after issuing me ticket with pnr numbers.

I booked a flight through CityBooker from Hyd to Dxb on 31st August.

Money was debited instantly and ticket was also issued.

Booking Number : CB871103

Same night around 2am I received an email from them asking me for more documents like credit card copy and all. Then at 3am I received an email saying that the flight has been cancelled and full refund is under process.

They are so unprofessional. If they need any documents, they should ask it before confirming a booking and before debiting the money.

I even called them many times on their toll free number 18 000 15 but nobody answers.
Last time I spoke to one of their customer care representative and she assured me that my refund is under process and I will receive the money with in a week.
Its more than 2 weeks and nothing has happened.
I would like to warn people against this CityBooker travel agency

Thank you.
Adnan
[protected]@gmail.com

Read full review of CityBookers and 3 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
N
N
nehemiah628
, SA
Mar 05, 2018 6:46 am EST

I book ticket for my wife and 2 kids last January 13. After i payed the 3 tickets it was confirmed from City Bookers that payments have been received. I waited for the E-Ticket but not come, next day i contacted the Philippine Airline office in Jeddah and upon sending them the PNR number. PAL representative confirmed the 3 tickets and send me by Email the E-Ticket with complete correct details as agreed with the City Bookers. Thanks that i fortunately received the 3 E-Tickets and print to ready for the scheduled date.

A
A
abu shafy Arif
, US
Nov 22, 2017 12:16 am EST

I booked a ticket on citybookers.com(CB1095082) on 19 November 2017 to travel on 28th Feb 2018 - 8th July 2017, from Dubai to Jakarta (round trip), by SAUDIA ARILINES. I got the payment confirmation and reservation with PNR number for the travel schedule, but No E-Ticket i'm not find it...

When I checked with the SAUDIA Airlines website for confirmation of the ticket with PNR number, they replied that the ticket needed to validate.

"We are unable to find this confirmation number. Please validate your entry and try again or contact us for further information. [protected])"

Please, I am looking forward for an urgent resolution on this matter.

Thanks Regards,

CityBookers Hello Team
CityBookers Hello Team
, KW
Sep 18, 2017 9:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello, Mr Adnan

We are very sorry for you trouble
But for security reasons sometimes " Not always" we require identity confirmation for the credit card Holder
If we didn't get any reply from the customer within 60 min we fully refund the amount to the customer account and cancel the booking

You refund has been processed and the amount will credit your account within 5 to 15 business days
A proof of the refund has been sent to your mail

Thank you for choosing CityBookers and have a wonderful day.

ComplaintsBoard
S
7:55 am EDT

CityBookers reverse amount of qatar airways

I have booked the following ticket and it was cancelled by political issue.
But didnot get refund my amount.

Name: syed abid ali
Emailaddress: [protected]@hotmail.com
Date: 19-june-2017
Reference_no: qsx4t8
Country_of_residence: saudi arabia (ksa)
Isdcode: +966
Phonenumber: [protected]
Privilege_club_redemption: no
Passengername1: abid syed
Eticketnumber1: 1571059295545c4

Regards,

Syed abid ali
[protected] (cell/imo/whatsapp)
[protected]@hotmail.com

Read full review of CityBookers and 9 comments
Hide full review
9 comments
Add a comment
H
H
Hady Wehby
, US
Sep 11, 2019 2:07 pm EDT

Dear Sirs,

Could you please help me with this issue,
details in the below email .
I reserved a ticket from CityBookers- Kuwait since more than one year and after cancellation they promised to refund my ticket without any action till now .
The ticket under my wife's name .

Appreciate your help and support

Hadi Mahmoud Wehbe

View 0 more photos
A
A
adil79
, AE
Jun 29, 2019 7:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i have purchased 3 tickets to casablanca from dubai but city bookers have refunded the tickets from emirates airlines and i can't reach them out for explanation through any possible channel ( phone/mail/website )

seeking help please ( booking reference : q24puw)

contact : AdilChakir@me.com

S
S
Siddaiah madhirala
, US
Jun 25, 2019 7:09 am EDT

I will booked ticket in city bookers in March 6th,
But They will canceled my Ticket For technical reason,
Bookers sent a message, surly refund my amount,
But my Payment not received
My booking id : CB2186037,

Best regard
siddiah madhirala
Mobile:[protected]

S
S
Syed Ali Raza Bokhari - MBA
, US
May 14, 2019 7:13 pm EDT

I had booked my ticket on April 23, 2019 through CityBookers with booking number CB2187586 form Kuwait to Islamabad.

Today is May 09, 2019 and I have not yet received E-Ticket form CityBookers, because CityBookers has not pay to Kuwait Airways.

Please support me for issuance of my E-Ticket from CityBookers.

View 0 more photos
M
M
mahmoud2020
, SA
Apr 21, 2019 12:34 pm EDT

قمت بإلغاء تذكرة طيران من شهر يوليو 2018 وحتى الان لم يتم إسترجاع قيمة المتبقى من التذكرة بالرغم من الاتصال اكثر من مرة وارسال إميلات ومراسلتهم على تويتر دون جدوى

S
S
singh shailendra
, AE
Apr 15, 2019 8:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Concern,

I have booked ticket for my family through citybookers. i have them and they haven't send the me the e tickets till date. i have send them so many emails to them and still there is no respond.

i just want them to send me the tickets.

i need your assistance and help.

Regards
Shailendra Singh

D
D
Dillip kumar sura
, AE
Apr 15, 2019 9:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had purchased an e-ticket but they didn't give confirmed ticket which was booked before 6 days.

View 0 more photos
C
C
Cathyrine Dualan
, US
Mar 09, 2019 11:05 pm EST

Its already more than 24hrs and still i cant received any email or any reply if our tickets is done or conpletely confirmed, please do not do this i really need to go home in our home country please do confim it today as soon as u get my emails. Please dont make this as a joke!

View 0 more photos
CityBookers Hello Team
CityBookers Hello Team
, KW
Jul 17, 2017 5:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello Abid,
Refund processed to you as shown attached, and delay was exceptional case due to hundreds or refund requests we have received within a short time of period. Thank you for your understanding.

Regards,
CityBookers Hello Team

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact CityBookers customer service

Phone number

1800015

Website

www.citybookers.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with CityBookers?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CityBookers Customer Service. Initial CityBookers complaints should be directed to their team directly. You can find contact details for CityBookers above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about CityBookers. Discuss the issues you have had with CityBookers and work with their customer service team to find a resolution.