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CityBookers / ticket to kenya cb2136808

Hi,
I booked the ticket to Kenya with booking ref. CB2136808 on 1st of July, the ticket was canceled in few minutes by Citybooker and till today I have received my refund.
Every week they repeat next week and so far no refund.
This is not acceptable to treat the customer who already faced so many inconveniences with your one way cancelation.
Please review my complaint on urgent basis.
regards,
Sam Homayoun

  • Updated by Sam Homayoun, Jul 29, 2018

    Hi,
    I booked the ticket to Kenya with booking ref. CB2136808 on 1st of July, the ticket was canceled in few minutes by Citybooker and till today I have received my refund.
    Every week they repeat next week and so far no refund.
    This is not acceptable to treat the customer who already faced so many inconveniences with your one way cancelation.
    Please review my complaint on urgent basis.
    regards,
    Sam Homayoun

Sa
Jul 29, 2018

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