CityBookers — I want to cancel my ticket & need refund
I want to cancel my ticket,
Booking No CB1089641, GDS PNR 42MX76 on 16/11/17. Already amount deduct from my credit card.
I try to conact your customer care many times no body not replaying from your customer care. I am not booked through my account, just now I created new account with your site. I booked direct from online. Then how I get my refund. I want make new booking soon.
Please answer me as soon as possilble.
Ashraf Abu Dhabi.
Updated by Ashraf Songal · Nov 20, 2017
Nobody replay my email to CityBookers Hello Team
Regarding complaint Ticket ID is : (62323), still I am waiting your replay.
I want to correct the surname in Ticket (Booking Number CB1089641, GDS PNR-42MX76)
If not possible to correct mistakes in name please cancel previous ticket and book new one, or refund me to my credit card I will again book with correct name as per passport.
This is my first Time booking through online travels, I am not booked through my account, just now only I created account in your city bookers,
Please replay me as soon as possible.
[protected] - Abu Dhabi
Thank you for Contacting CityBookers Customers service
We have received you request and it is being reviewed by our team
we will reply you shortly.
You Ticket ID is : (62323)
To add additional comments, reply to this email.
شكرا لاتصالكم بخدمه عملاء موقع سيتى بوكرز
لقد تلقينا طلبكم و سنقوم بنقوم بمراجعته و الرد عليكم فى اقرب وقت
رقم الطب الخاص بكم هو : (62323)
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