SUBMIT A COMPLAINT

CityBookersI want to cancel my ticket & need refund

1
A Nov 20, 2017 Review updated:

I want to cancel my ticket,
Booking No CB1089641, GDS PNR 42MX76 on 16/11/17. Already amount deduct from my credit card.
I try to conact your customer care many times no body not replaying from your customer care. I am not booked through my account, just now I created new account with your site. I booked direct from online. Then how I get my refund. I want make new booking soon.

Please answer me as soon as possilble.

Regards,

Ashraf Abu Dhabi.
[protected]@gmail.com
[protected]

  • Updated by Ashraf Songal · Nov 20, 2017

    Dear Sir,
    Nobody replay my email to CityBookers Hello Team

    Regarding complaint Ticket ID is : (62323), still I am waiting your replay.
    I want to correct the surname in Ticket (Booking Number CB1089641, GDS PNR-42MX76)

    If not possible to correct mistakes in name please cancel previous ticket and book new one, or refund me to my credit card I will again book with correct name as per passport.
    This is my first Time booking through online travels, I am not booked through my account, just now only I created account in your city bookers,

    Please replay me as soon as possible.

    Regards
    Ashraf
    [protected] - Abu Dhabi

    Thank you for Contacting CityBookers Customers service

    We have received you request and it is being reviewed by our team
    we will reply you shortly.
    You Ticket ID is : (62323)

    To add additional comments, reply to this email.

    شكرا لاتصالكم بخدمه عملاء موقع سيتى بوكرز
    لقد تلقينا طلبكم و سنقوم بنقوم بمراجعته و الرد عليكم فى اقرب وقت
    رقم الطب الخاص بكم هو : (62323)

Responses

  • S
      May 26, 2018

    I want to cancel my flight
    I am a book already flight jet airways [protected] Riyadh to Mumbai Booking no CB2044633 / ticket # 5895301067701C1
    and I need now cancel how I get my refund. please, can you help me

    0 Votes
  • A
      Jul 29, 2019

    hello
    we booked ticket to our house maid but she didn't come back as per schedule 25th July 2019

    we would like to request refund for 2nd leg

    Please advise
    DSWCYG booking reference
    name :
    MS.TIRAH NARBAN

    Contact [protected]@gmail.com
    Thanks You

    0 Votes

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