City Vies Cash/Red River / Unauthorized loan
On February 3, 2009 my husband tried to get a payday loan from Check into Cash. He was denied. Two days later there was a deposit of $200 in our account from DJR group. We emailed them and they reversed the loan since it was not authorized. The next day, there was a deposit of $200 in our account from City View cash. I tried to call the number that the bank had and that didn't work so I googled them and found a website. I emailed them and told them that the loan was not authorized and that I did not want it, please reverse it. Mind you, I have no idea who they are, I did not apply with them. I don't use the money. February 26, 2009 I get an email that says we apologize for the inconvenience. Once again, I tell them it needs to be reversed. Now it is May 5, 2009 and $455 later plus over $150 in overdraft charges and they finally close my account and "erase" the $130 I still owe them. During all of this, I requested loan documents, something stating that I applied with them and I get nothing back. Now, they are saying that we should have taken care of this in February if we didn't want the loan!!! A manager is supposed to call me back today about getting a refund. I can't believe there are people out there like this!