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City Of Tshwane

Posted: Sep 11, 2017 by    

poor service

Complaint Rating:  0 % with 0 votes
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1
Contact information:
pretoria, South Africa
It is very big disappointment that this poor service is continuing in your department and nothing is being done about it.

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Primary
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A
account supervisor
your consultants in water and sanitation is not at their post..was supposed to sort out documents...Louise Griezel is never there..either on lunch ...
M
Matsobane J. Ledwaba
to Stephens, me, Russel
13 days agoDetails
FYA

From: account supervisor [mailto:supervisoratmail@gmail.com]
Sent: 24 August 2017 08:00 PM
To: Matsobane J. Ledwaba
Cc: Nuku Sehlabo
Subject: complaint

your consultants in water and sanitation is not at their post..was supposed to sort out documents...Louise Griezel is never there..either on lunch or sick leave... noticed her in a shopping mall after I was at the counter..

so I think your staff is stealing hours abusing sick leave
Complaint comments Comments (1)    Updated: Complaint country South Africa Complaint category Other

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N  14th of Sep, 2017 by    0 Votes
My name is Dimakatso and I'm residing in Lotus Gardens Pretoria West. I've been without electricity since Tuesday 9 September and reported to your office (Ref 436/12). Despite several calls made to your office the matter has not yet been resolved. Even the SMS service is not helpful at all because they just sms you the reference number and that's it. This is very frustrating to us as clients because your office is very quick to disconnect if payment is not made but NOT THAT QUICK to service us. Your staff is not even answering calls because lines are just ringing until it's cut off.

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City Of Tshwane Logo City Of Tshwane
Customer Care Service
320 Bosman Street, HB Phillips Building
Pretoria
South Africa - 0001
+27 12 358 9999
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