City 2 City Van Lines / Deceitful and Unprofessional
I was given a date, a time and a total moving cost. The only thing that was right was the date. The movers were supposed to be there at 9am. They didn't get there until 10am. Finally, the 4 movers came, (only 3 actually worked, which is ok), but the "Boss" and driver was horrible. He came in and asked me about the cost of the move. When I told him, he said it would be an additional $300. He said the price quoted was much too low and that a mistake was made. He said he could move my things for the quoted price but he could only take certain things. The additional boxes and packing that I was promised, was not given to me. I was in tears. I had no recourse since I had to vacate that day. As soon as everything (what they agreed to take) was moved into the storage area, I was asked to sign a document stating that they had completed certain tasks. I refused. I also reminded this horrible man that I have a contract and that I would see him in court. He immediately apologized and asked why I hadn't shown him the contract sooner. I asked him how he could go to a job without a copy of the contract. He then offered to go back and pack and move everything else to storage. After much thought, I accepted. After all, who has time to go to court. And I only had myself to pack and move the rest of my belongings.
I thought I should let the owner know what happened, the person who gave me the quoted contract. (I had not been able to contact him throughout this day.) I eventually got him, Jordan Ross, on the phone. He apologized and explained that this man was new and he was actually fired shortly after, because of another complaint. I told Jordan that I was intending to blog this complaint. He then suggested that he could refund some of the cost of the move, $150. to be exact. I'm still waiting.
So, here is this complaint.
DON'T USE THEM FOR MOVING ANYTHING!