Citibank
reviews and complaints

I agree, I have been a faithful customer of Citibank Credit card for about 5 or 6 years now. I always make my payments on time for the whole time I have owned the card, I don't think I've ever had a late charge. This holiday season, I helped a friend get gifts for people, and we charged it on my card cause she had a mix-up with her bank, which needed some time to figure out. So, once everything was going again, she offered to pay what she owed on the card, and I wanted to add her debit card, but Citi doesn't take debit cards, so we added her checking acount to my online accout. Doing so, we missed a couple of digits in her account number when I added it to my click to pay account, so when we made a payment with that account, it came back as the account was unknown, the routing number was correct but not account number wasn't. Citi calls this a returned check, and they charged me a $39 charge for a returned check, and they locked my click to pay account down for 30 days so they say. There is nothing I can do to get that $39 refunded, they don't want to hear anything, and they are very rude, have been hung up on by their customer service department. So yes, I agree Citi is a horrible bank to deal with. They want you to pay for every mistake you make. Now they made a mistake and had to take bailout money from the Government, the government should have taken a page from Citi's own book and said, just as in both these cases - NO.

My wife got a bill from the scam artists of all time, Portfolio Recovery [censored].. They said they purchased the debt from Citibank. There was no debt. Both are scammers.

they stole all of my money right out of my account without notifying me and the only reason i found out was i was out of state in tenn with my 2yrold and trying to get money out to go back home to ohio. they took 800.00 out all of my money i was stranded with my son. when i called loss prevention & told them what they did and that i was stranded us completely broke with no place to stay and no way to get home she said "that unfortunite" and hung up. lost our house cause no rent money now were staying with my mom. can they get away with that?

My frustration with this bank grows larger and larger every day. I've tried for the past 2 months to work my direct deposits, ACH debits, and anything else I do through this account so that I couuld close it and be done with the embasals. However, in the past month they have taken $30 in "advance to savings" fees simply because I had set up for $100 to be taken from my checking and placed in my savings 3 years ago, when I had the extra money to do so. This option was not a problem while I was still banking with them, but now that I don't keep any money in there it has become a problem. I would have closed the account two weeks ago, but my monthly car insurance payment had already started to process, so I had to wait. I ate that $15 fee. But yesterday when I called to close the account over the phone the rep. said because I had $5.69 still in my account I could not close it over the phone. Sadly by the time I got to the bank the transfer to savings had started and the customer service rep. would not do anything for me. Needless to say I left there acting like a raging lunatic. I felt shameful, but still discouraged because I'm unemployed and $15 is grocery money for my family of 6. I called the 800 number and the rep forwarded me to the complaint department who advised me to put $94.31 in my account to prevent from being charged a fee. Well...SURPRISE, I wake this morning and check my account to see that they have still charged me the $15. Now, I'm just plain FURIOUS. If there is anyone who is starting a class act lawsuit let me know. This bank has caused so many people frustration and stress. They need to go out of business!

I'm having the same problems. I have been with this bank for over 4 years. Over the last 6 months is seems that they go out of their way to hit me with over draft fees. I used to be able to talk to the bank manager when I was hit with one of these. But oddly enough, none of the managers that I used to deal with work there anymore! I mean they really do lie over these things. Can't someone stop them?

Yes!

National City Bank is unethical! They STEAL, LIE and CHEAT from their customers! Their NSF fee policies are borderline extortion!
I have proof of their unscrupulous behavior. I seen them hold onto deposits and put them through last, just for the sake of hopefully bouncing, as many items as possible, in my account, I have seen them hold the SAME transaction in both pending and in posted items, AT the SAME time and their customer service is DEPLORABLE at best!

What can we do?

I pray that they are stopped before they continue to ROB from their customers! (While NCB shareholders laugh all the way to their off shore bank accounts!)

I had an awful experience with Diner's Club today. I spoke with Sheri McLaughlin asking to speak to someone in their lead generation department and she hung up on me. The purpose of my call was to invite her to a valuable lead generation summit. Are you kidding me? Asking for help to speak to the right person and she hangs up on me? It wasn't like I was trying to sell her something. It's Diner's loss anyway. These financial conglomerates and cushy corporate people need to be more helpful and respectful. Its consumers like us who help to pay their salaries. Sheri, if you read this I know you'll remember me. I hope your CEO Mr. Lifsec gets a chance to read this. Learn some manners.

George Van Witten
georgevanwitten@live.com

Citi send us a statement after several years of not using their card stating we had a $20 credit. After receiving this a second month, I used the card to make a $50 purchase and then received a bill for $55 with no mention of the previous two months credits of $20.
I paid it and then received a bill for $71.30, paid that and am now receiving harassing phone calls and bills ranging from $17 to $47?!?!
No reply to letters concerning this matter although I did get a letter telling me I must request a form to cancel this account. I did that, got the form, mailed it in and the bills still continue to come with phone calls.
Do NOT DEAL WITH CITI CARD.

I had the exact same thing happen with my equity line of credit. I was 9 days late in payment for the first time in 7 years. They terminated my account. My line is $60, 000 and I have $500, 000 equity in my home and excellent credit. Count me in on a class action suit!

I agree that National City Bank is conducting itself in an unethical and dishonest manner in its effort to reduce the number of Home Equity Lines of Credit on its books. Last month National City Bank received and held my line of credit payment (without processing it) for 23 days so they could claim that I made a late payment and terminate my $100, 000 line of credit. In the 4+ years that I have held this line I have never made a late payment. I generally pay my bills twice a month. All checks that were mailed on the same day as the National City payment all cleared my account within a week, all except the National City payment. What happened to the National City check? On receiving National City's termination letter I immediately called National City and explained that my payment was mailed to them several weeks earlier. They claimed they did not receive it so I assumed my payment was lost in the mail. I immediately remitted another (large) payment. National City Bank received my new payment and immediately deposited BOTH the new check together with my old check that was mailed to them 23 days earlier. Over the last 4+ years all my National City payments have been processed within 7 days of mailing. Why did this one check take 23 days to process? Why did National City deposit both checks together? Is this simply an unfortunate coincidence or rather a dishonest tact by National City being used to reduce the number of Home Equity Lines of Credit on their books? Personally, I enjoyed an excellent low interest rate on my line of credit and never had any issues with National City, until now. I would like my line reinstated. I would be willing to take legal action if I could prove National City used this same unethical tactic to terminate other customers’ Home Equity Lines of Credit. Please email me at alex@sillmail.com if you had a similar experience with National City Bank. A class action lawsuit could conceivably restore the low interest Home Equity Lines of Credit that National City dishonestly took away from its customers.

Sub: To verify and to update all my loan particular’s in your system.

This is for your information that I Mr. Daniel Mathai has taken personal loan from Citibank for amount BD 1400 (One thousand four Hundred Bahrain Dinar) in the month December 2005, the bank suggested to repay with interest Amount 2001.612 BD. (Two thousand one Dinar and six hundred fills). I started paying my loan amount 52 BD and 674 fills from month of December 2005 to till date regularly with any discrepancies.

Here I want to bring to your notice that in spite of paying my regular Installments.
Your staff is calling me every month and asking to pay my monthly installments. This I can accept as there duties they are reminding to pay my monthly installments. But in my regular payments there is one payment which your Bank has not updated in your system and showing one installment outstanding against to my regular installments. I visited to Citibank Manama centre in the month of February 2008 and had discussion with Mr.Hameed, Manager by carrying all my bills. He called one lady to assist me and to clarify and to update all the information. I explained very briefly the scenario by showing all my monthly bills. She agreed that in system for the month of March 2007 it was not updated and she assured that she will update and clear. Before I left from Citibank I requested Manager Mr.Hameed to look into the matter and do needful. He too assured that they will solve this issue and he himself said that he will call me back on my mobile, but there was no response from the Manager till date.

But in the month of March 2008 again I got a call from Citibank and asking to pay me my one month outstanding Installment. I stated that lady very clearly about the things happened unfortunately the Lady I met in the bank only called me she recognized and apologized for giving call. I feel very ridiculous stating this that in such big organization this mistake is repeating still now, every month I’m receiving the call from Citibank and asking to pay my outstanding one month due. This shows that how better you are giving service to the customers.
Hence I request to the higher authorities to clarify and to make sure that this erroneous mistake’s cannot be repeated in future to any customer’s and I request to give reply for my letter in order to make me assure that I can be happy in my future as a Customer to continue with Citibank services.
I would appreciate if some body can reply for my mail.

Best Regards. Account No. [protected]
Daniel Mathai.
danielkallethu@yahoo.com (or) dankallethu@gmail.com Mobile No: +[protected]
Manama, Kingdom of Bahrain.

I had the same exact situation on the frozen home equity line with the same explanation that values of homes in my zip code had dropped significantly.

In addition, I always had a ten-day "grace period" in which to submit my HELOC payment. I just submitted one in July late but still within the grace period and received a letter that said my account privileges were terminated and my loan was revoked. I spoke with "Michelle" at the Default Mangement office and received the worst treatment I've ever received from any customer service rep in any business.

I asked if my long-term relationship with NCM or my good payment history or excellent credit meant anything to them. She said that was all "irrelevant."

Now I see at the Mortgage Lender "Implode-O-Meter" site
(http://ml-implode.com/imploded/lender_NationalCityCorp.(Wholesale)_2007-12-31.html)
that National City is going belly up...

So that explains why they're trying to drive all their customers way and call in their notes...National City is no more.

No wonder Michelle had such a bad attitude.

Count me in on a class-action suit!

NATIONAL CITY BANK OF COLUMBUS, OHIO IS HORRIBLE. THEY HAVE NO CUSTOMER SERVICE AT ALL. IF YOU CO IS A RIP OFF. I HAVE GOTTEN SO MANY FEES, I CONTACTED ABOUT THE FEES AND THEY WILL NOT REMOVE WHATSOEVER! THEY ARE RUDE, INCONSIDERATE AND IN MY OPINION VERY FRAUDULENT!

THOUSANDS OF $ IN FEES!

DON'T BANK WITH THEM IF YOU ARE SMART.

I also have a HELOC with natcity. They have charged me fees based on bogus reasons for my payment being late. for example they have made me unable to access my account either on line or by phone causing my payment to be late more than once. They claim these were mistakes or Glitches. They also keep changing the due date on the account. these little problems cost me 40 bucks each. I am going to find out how to file a complaint because this really seems like fraud.

Citibank, they are mother [censor]ers ever seen, they do business by sending their mother, wife and sisters. Take the loan enjoy the money pay for 5-6 EMI's and then say bye bye... We have to teach a lesson for Citibank's big mother [censor]er, daughter [censor]er CEO/Founder.. I think he looted money so called mother [censor]er. Hahaha you know onething dear friend current 2008 interest rate 21.04% till date that is Nov 2010 (I dont mind calling them as a mother [censor]ers) This is our Government problem they dont have capacity to solve these problems, our governemnt should learn a lot from US Uk and other contries... WE CANNOT DO ANYTHING TO THESE [censor]ERS JUST PAY INTEREST, and henceforth never take personal loan from Citibank, Credit card from HDFC... Guys get loans from our banks not with MNC Banks

I am your citibank personal loan customer, its my fifth loan from your bank. I had apply top up loan on 15/09/2008 from Khamla Branch, Nagpur after call from this branch. They fill the application of loan and taken my document for process. And made verification also from office, friend. After this they not intimate about loan. When I ask them they not applied me properly after that I call customer they told to meet Branch Manager Mr. Nitin Mishra I did that also, but Mr. Nitin Mishra is also not replied properly. I made email also for that I get reply through letter ref. no. SQ/[protected]/C6071 dt. 06.10.2008 in that letter you mention that the allegation raised by me is incorrect. What you investigation made with your concerned department you clear it. Then why till my case in pending. Atleast you shift my case from Khamla Branch to Dharmpeth Branch, Nagpur.

That is horrible and should be illegal! Unfortunately, these predatory practices are increasing. I wish more people would rally around the things that deserve attention and regulation rather than following what the pundits and politicians tell them to care about. These banks are preying on the middle class and we have no representation or defense. The banks however, have one of the most powerful lobbying groups around to protect their interests and allow them to continue extracting more and more unjustified fees from their own customers.

I had the same thing happen to me with my husband's acc. They told me I should have just used his acc for the bill pay instead of moving the money. It cost me 72 in overdraft charges and they will not refund. This has caused me to find another bank and I will close both acc's with NC as soon as everything clears and I can change some automatic payments to the new acc. I have been a customer for about ten years and my husband longer than that. Things like that are exactly why my home and cars and financed elsewhere!

In 2006, I changed one credit card for another. #3181 had a $14.90 credit. It finally did not show up anymore. #0015 was where everything was going. In November 2007, my statement started showing that I had two open accounts. I told them that it should have been closed. No further problems. On 2/21/08, I made a $25.00 donation which should have gone to 0015 to
be paid. Instead City Bank reopened #3181, (which I didn't know about). Then on 3/21/08, they told me that I owed $65.50.
That is when I found about what they had done. I asked them to transfer the $25.00 to 0015 and delete the charges. They would not do it. They said for good will they would subtract some of the charges. It then went to $50.00. I told them that I was not going to pay anything that I didn't owe because of their error. They would not respond. Finally I wrote a letter, and sent it certified
on 4/15/08. It was signed for, and received on 4/18/08.To this date 4/24/08, they have ignored the letter, and instead has now said that I now owe $75.00. Other wise, T. Wingfield, VP Citicorp Credit Services, Inc USA will turn it over to collections. I am 75 years old, and have been with Citibank for perhaps 25 years, and I have A-1 credit rating. I don't think they should be able to get away with this outrage. I would appreciate any help you can give me.

Sincerely,
Beverly Dargo
P.S. the address is for Customer Service
When I just printed this out, the code is 7547e I hope this is right.

August 12, 2008

M/s.CitiBank
Citibank Card Centre
P.O.Box 3131
Dubai

Dear Sirs.

SUB : CREDIT CARD NO.[protected] – EMIRATES MASTER CARD
[protected] – VISA CARD

I, SEENI MATHAR U.ALIYAR, working as ASST.GENERAL MANAGER – FINANCE IN ETA GROUP OF COMPANIES for the past 27 years, and holder of above credit cards would like to put forth my tale story as follows :-

I was on Vacation in India and “I received a call from my Banker (Commercial bank of Dubai) to my Roaming mobile number stating that I have issued a cheque for Dhs.149, 831.95 for which I am not having sufficient funds and we are returning the cheque”.

On hearing this, I was really surprised & shocked that I have not issued any cheque for an amount of Dhs.149, 831.95. In the meanwhile while I was in India, I tried to use my MasterCard on various shopping places, but it always got rejected, which put me in an embarrassing situation in front of my people.

When I returned from my vacation, I have noticed from my statement that the cheque amount deposited by your Bank was Dhs.149, 831.95 whereas I have made cheque payment for Dhs.14931.95 only. This has resulted in my cheque being returned for insufficient funds. Further, the same cheque was again presented by your Bank on 30/07/08 for the correct amount of Dhs.14931.95, which has got cleared.

I would like to emphasize that the above transaction ( not only a total loss of Dhs.150/- for cheque return + Dhs.99/- Bank charges as interest for return cheque + your current statement shows Over limit charges of Dhs.115/- + Late fee charges of Dhs.115/- + Finance charge of Dhs.743.68 & totaling Dhs.1222.80) has clearly put my credibility into mishap with my Bank.

I strongly condemn the ridiculous act of your staff for the above error, I appreciate a suitable compensation be paid to amend the damage entrusted upon me, apart from reversing the above charges, or else I may have to file deferment case against CITI BANK.

Best Regards
(S.U.ALIYAR)
MOB: NO.[protected]
C/O. CARS
P.O.BOX 5239
DUBAI, UAE

i was a citibank visa holder before but my card was alrady expired and they did not gave me a new one. However i am continously reciving a satement of mu account untill now, and as a matter of fact i had an excess payment of 4, 100 approximately it always appear on the statement .
i want an advise can i still get a new credit card from you. please let me know.

I hope Citi bank go's down they take advantage of poor people give them credit and then put high interest rates on them and if you get behind more and more fees they will threaten you and be little you trying to get your hard earned dollar DONT APPLY FOR CREDIT WITH THEM

Citi Mastercard, three months in a row, has moved the closing date up, but still maintains the "pay by" the first of the following month.

It averages 10 days to receive the bill from date of closing, leaving limited time to pay on time and not "Default", which I believe is their intent.

Sears was doing the same thing by sitting on bills and not mailing them, thus penalties were imposed for late fees until I called them and raised a fuss. I will never use my Sears card again and that's where I'm heading with my Citi card.

I believe all of this is intentional and unethical.

I have cancelled my credit card account with Citi Mastercard because of their poor customer service and lack of probleming solving skills. I recently got married in early June and that is when I called to put my spouse on the account. By July, we still had not received the card I requested but I did get a duplicate card with my name on it for some reason. I called numerous times, and I always got the same excuses, then they finally admitted it takes the ridiculous shipping time of 14 days to get the card. I stayed patience, even dealing with the occasional bad attitude. However by the end of August with no card yet I called for the last time. This time they blamed my postal service even though I receive Citi Mastercard bills. I talked to a supervisor, Mike, who just repeated what everyone else told me and promised me another 14 days for a card that should have already arrived. I told him to cancel my account because as a customer I could not abide such horrible service.

Best decision I made this month!

I've had my credit card with citibank for 7 years. Recently I placed a lum sum payment on the card to clear previous charges. I then relised my credit card had expired & I hadn't received a new one.
1) I called to get my expiry date which they wouldn't give even though I answered all of the security questions. When I checked the address they sent it to they advised they had the incorrect address on file. Funny that because all of my statements make it to me every month.
2) I demanded they cancel the other card sent to incorrect address & send the new one to my correct address which was advised it would only take 4 business days.
3) Now 6 business days later & no access to my credit card I am very angry.
4) By the 4th day I called citibank to have a status update on day card was sent & they denied access to any of my account info as I apparently didn't answer the security questions correctly. Considering I answered the except same answers the previous week I find this completely unprofessional & fraudulant.

I wouldn't use this credit card bank again as they charge extremely high fees, do not offer customer service even when you speak with management & treat their customers as idiots. No card has been sent & I have absolutely no access to my account. Scarely really isn't it!

They reduced my wife's credit line so that when she paid her Average of $60 per month her credit line would have been over the limit becuase not only did they reduce her credit line they increased her finance charge by 37% so now instead of 10% she had 47% interest rate! THAT SHOULD BE AGAINST THE LAW! If she had not noticed the change they could have also increased her interest rate by another 17% because now she would have been over the limit!

I called them up, because I am an authorized user to pay on the account! and believe me kept telling each person on the line, NOPE I want to speak with your LEGAL Department, I am sueing your company! after about the 9th person who claimed to be a supervisor. I got the legal department and inform them that if they did not reverse the % rate and increase my wife line of credit back to it's orgainal amount I was going to file a claim against them for increasing % and decreasing amount without customer notification, per thier agreement which we still had on file and I read it to the person from the legal department. They agreed it was out of their plan agreement with my wife. I also informed them they were beging recorded. They corrected the % and credit limit.

It's sad after over 10 years with them they would do something so shady with thier customers. I informed them that we were paying off my wife's account and closing it.

It's no wonder they need help. What goes around comes around.

Citi bank Card people are the B*******

I use online bill pay for my citicard, but for the same reasons; late statements, but most importantly, I do not trust ANY processing center to properly post my payment. Mistakes happen often because it is done by machines.

If you are able to pay online, I highly recommend it.

I have also had bitter experience of worst collection procedure of CITI BAND Cards services. I had given a cheque of Rs.2000 in payment of dues against my Credit Card.

The Cheque was payable at Mumbai Service Branch of State Bank of Indore. I got shocked when I saw that the said cheque was shown as dishonoured in my credit card's statement. I enquired on phone and also sent e-mail to know the reason of return / dishonour of the cheque. This was a surprising instance because ACTUALLY THE CHEQUE WAS NOT PRESENTED FOR PAYMENT TO THE PAYING BRANCH. After 10-15 days their Head of Customer Care replied that reason of dishonour was - "NOT DRAWN ON US". I requested them to present the cheque again and instructed them to be careful to present the cheque to the correct bank. They have not done so and the cheque was again shown as dishonoured in my next statement. I asked them about the banker who had returned the cheque. Again after a gap of 10-15 days, they sent me ( by e-mail) the copy (image) of Cheque Returning Memo.

After viewing that "Return Memo" I did not get angry but Laughed at CITI BANK's Foolish collection unit. The Return Memo was sent by State Bank Of Mysore..!

The CHEQUE PAYABLE AT STATE BANK OF INDORE WAS FOOLISHLY & CARELESSLY SENT (TWICE) TO STATE BANK OF MYSORE.

I would quote one more bitter experience in my next message.

I have faced the exact same situation... no statements sent and then calls from their collections department at 7 in the morning and 10 at night. I finally got fed up and wrote to their Customer Service ombudsman. Got incorrect late payment and interest charges (over rs. 1800/-) reversed and finally got my card cancelled after receiving email confirmation from Citibank that all dues had been cleared.

The collections dept. is the worst I have ever dealt with. When I told them that I hadn't been receiving the statements I was told, "Sir it's your duty to ask for the statement if you haven't received it."

Pathetic.

This is what happened to me. I paid last April 2018, and it was me who decided to settle my obligations. The collection agency was GCCS and Associates Corp. and was able to talk to a certain Joan Barcebal. We have reached an agreement for the amount that I should be paying which I did on April 2018. After, she told me to wait for the certificate of full payment. After a month that I did not received any letter from them, I made follow-ups but has not responded to any. I called Ms. Barcebal several times but kept on telling me that to call back. When I call their office, I am always told that Joan is either sick or not around. I asked if there is anyone who can assist me, but said there was none. So I asked for the boss of Joan, it was Atty. Winston Hipe who I am trying to reach out to now.

Btw, its November 2018 now and its almost 7 months.

I dont know who to assist me on this so I emailed CCAP and BSP, I just hope that they will respond to this accordingly.

On 12/1/06 all my accounts were drained of funds. The Banch Manager told me to call customer service to file a report. Report process took longer than allowed by citibank they will not review any of the problems I address because their system 'only will go back 60 days'. 60 day dispute period is unreasonable as instructions and requirements are almost impossible to comply with. Filing a dispute was a mute point by the time I was able to meet with a branch manager or until I was able to obtain correct information by a telephonic customer service representative.

When I discovered that my three accounts were drained of all funds, I immediately went to a manager. I was informed, I was responsible for finding the missing monies. Once I 'found' my money, they would review the information and get back to me not sooner than 90 days. A 60 day limit was imposed to obtain the information. Only the bank has authority to review it's records as it is confidential information. No crisis resolution department was available to assist me. Over $20k were missing and never returned to me as there was no investigation.

I requested a review of my entire banking history, at a charge of $2.00 a statement. (Several bank personnel, in the branch and customer service recommended the shredding of all statements to prevent ID theft; the information was to be accessible online or through the branch. I was not informed of the $2 fee assessable to each statement.) I did ask for 10 years of statements from all of my accounts. Months later, I was informed that MY SIGNATURE CARD AND 6 1/2 YEARS OF BANKING INFORMATION WAS LOST.

The available statements revealed a pattern of thousands of dollars over the course of the years that were deducted from my accounts 'erroneously'. There were two $150.00 charges for two bounced checks that I never wrote, nor did the checks exist. When paying bills on line, dozens of times the money was debited from my account and not given to the debtor. Resulting in late charges and the amount I specified to pay was debited from my account twice. The problem lied in the 5 second limit to input information into the online banking process.

Demographic information on my account was changed several times. I did not receive statements for three month periods and when I did begin to receive statements I found several thousand dollars missing again. All the demographics were changed on personal accounts---statements addressed to my spouse, and we were and are currently involved in divorce proceedings. The manager of the branch told me that they don't check ID to change an address and it can be done at the branch or on the phone. At this time-----they had no signature card to compare a signature with as it was lost when they moved my files, and they went to another country. I have been unable to have any of these issues resolved as the 60 days had already passed.

To date I have been unable to find any recourse. I worked on this diligently for several months because Identity theft ensued at the same time involving all my creditors, virtually anything involving my money and credit. I spent hours a day for months. Subsequently all my affairs required crisis resolution, I became very ill and have been for over a year.

Dear Sir,
Regards,
I have received following email :-
On Mon, 6/27/11, MR TONY WILLIAMS wrote:

From: MR TONY WILLIAMS
Subject: ATTENTION
To:
Date: Monday, June 27, 2011, 1:55 PM

Attention:

Sir/Madam,

Sorry to bother you, I know we haven't spoken or corresponded with each
other before but I'm currently looking for someone trustworthy to work
with me on a little project.
My name is tony Williams; I'm originally from South Africa but now living
here in London. I moved here to work with the Citi Bank in London as
a Senior Account Manager in the audit department. I have put in sixteen
years banking service with the bank.

The reason for my email is that myself and a colleague recently discovered
a fix deposit account which was opened with a large sum of money in 2005,
since then
there has been no activity on the account and all the contact details we
have for the customer appear to be out of date. With the interest which
has built up over the last few years, the balance of the account is now
Forty Five Million Nine Hundred Thousand Pounds Sterling’s [£45.9m.]
On discovery of this fix deposit information, we removed all the details
and the customers file from the administrative department of the bank and
the details were also detected from the central computer system file of
the bank.
It is safe to submit fresh application on your name as the next of kin and
a beneficiary of the fund to the bank if our request for partnership on
the claim of the fund is acceptable by you.

we are currently solicitating a foreigner that would be presented to the
bank as the next of kin to the deaceased client.using a third party who
will take the place of the deceased next of kin and that's where you come
in, of course if you are interested.
We'll do all the release approval paper work on your behalf at the bank
and be assured that the process is 100% risk free for the three of us. We
have access to the death certificate and we’ would be able to procure any
other Legal documents through the assistance of an attorney that we would
engage on your name for this process and other related forms and documents
that will be required.
It is pertinent to let you know clearly that your co-operation acting as
the beneficiary in this business is highly required while i as an insider
in the bank will be passing to you the information needed. I will send to
you a text Application letter for claim of inheritance fund.

Be informed that as soon as the said fund is processed and approved for
release, my bank will wired the fund into your designated bank account via
her overseas corresponding bank within 48-72 hours. After you confirmed
the fund in your account; then i will come over to your country for my
share possibly invests with some part of my share which you will advise me
later.

Please Endeavour to keep this business out of open discussion because it
is strictly confidential between me and you only. If there is anything
that is not clear to you do ask me so that I will clarify you rather than
discussing it with someone that is not involved for our security reason.

Include your full name and address, your private phone number, your
profession and your Age. As soon as i receive this information from you I
will send to you the text application letter to enable us start the
processing of the fund immediately.
Looking forward hearing from you,

Again, sorry for intruding in your email, if you are interested then get
back to us.
Regards,
Dr, tony Williams.
Tony _Williams@london.com

Respected Sir,
Myself is Paras Ram Jala from India. In this very context, I would like to make it crystal clear that Mr. MR Toni Smith, Late husband of Mrs. Rosemary Smith (recently died) has deposited a sum of $6.5 million (SIX POINT FIVE MILLION DOLLARS) with your bank, who died in the year 2005 and her wife i.e. Mrs. Rosemary Smith was the sole beneficiary of the aforesaid fund. It is pertinent to mention here that Mrs. Rosemary Smith has issued a letter of authority in my favour while appointing me her as a sole beneficiary and to perform her last wishes of using this fund for the poor people suffering from different kind of disease so also use this money to fund churches, orphanages and widows propagating the word of God and to ensure that the house of God is maintained. Therefore, with the inspiration of God her kind heart chosen me for this kind act so that the great souls of her and her husband may be blessed with the heavenly pleasures by helping the poor fellows. It is further make clear that since my friend Mrs. Rosemary Smith was suffering from cancer of lungs and was hospitalised in Royal Hospital in Grece Athens, had wrote me some letters of authorisation but since I have not receiving any reply of my emails for the last many days, I am sure that my friend has passed away. Recently, I had received the above email from one MR TONY WILLIAMS saying himself to be a Senior Account Manager in Audit Department at Citi Bank, London. On receiving this e-mail, firstly I suspected but since MR TONY WILLIAMS introduced himself as a Bank Officer, I under the bonafide impression sent the required informations like full name, address, age and profession etc. But since then I have received no positive response, then it struck in mind that the said mail may be forged one and may be sent to me for collecting the information forgedly. Therefore, I am writting to your goodself to help me for the sake of God that no wrong person be produced in my place to receive the claim by anybody else with the connievance of such Bank Officer who are not only corrupt but a blot on the entire humanity that merely for their selfishness, they are even dare to do illegal act which in no way can be said to be justified in the interest of justice and in the interest of public at large. I therefore, vehemently praying your goodself to please investigate the entire matter at your level personally and ensure that no wrong or unauthorised person can able to receive the claim. I further reiterate that I am the sole claimant of the entire amount. I have all the valid and documentary proof including emails sent to me by Rosemary Smith before her death and I am always ready to produce the same as and when required by Bank authorities. Please advise me that what step I have to take right now because I am from India and want to act in accordance with the last wishes of Mrs. Rosemary Smith and her the great soul of her husband MR Toni Smith. Thanking you Sir,
With Regards,
Paras Ram Jala,
Jodhpur (Rajasthan)(India)
prjala@yahoo.com

Citibank
www.citibank.com

This is to lodge a complaint against Citibank Credit Cards section. They have been constantly harasing my father Mr K R Kutty by sending SMS and phone calls asking for a payment of a card that doesn't even exist! According to them, my father has a card numbered xxxxxxxxxx6015 with an outstanding amount of Rs 6141. However, my father is in possession of no such card and they havent been able to provide proof of any such card existing.. I have had the worst experience with Citbank Credit Cards.

I am hoping no one will ever use them. I hope this matter will be taken seriously as it's a case of sheer harassment.

I received an email from what is supposed to be Citibank International New York. The email suggests that they have funds for me to the sum of $14, 300, 000.00 USD dollars. They are asking for the following personal information:

1) Your Full Name:
2) Your Full Address:
3) Your Contact Telephone and Fax No:
3) Your Profession, Age and Marital Status:
4) Any Valid Form of Your Identification/Driven License:
5) Bank Name:
6) Bank Address:
7) Account Name:
8) Account Number:
9) Swift Code:
10) Routing Number:

I've asked them to stop sending me emails, but I get 2-3 per week. In all good conscience, I know that they are a fraud, but I felt the need to file a complainr so that other hard working individuals don't fall into their trap.

Citibank
CITIBANK INTERNATIONAL PLC
332 OXFIRD STREET
LONDON, W1C 1JF. UNITED KINGDOM

ATTN:SHAH ZAKI UR REHMAN

We the authoritative board and management of Citibank plc UK, hereby acknowledge the good receipt of your vital information and bank account details in fulfillment of your fund payment requirement. The United Nations Organization in conjunction with other concerned world bodies has mandated us to effect your fund transfer immediately without delay.

Now your new Payment, United nations Approval No; UN5685P, White House Approved No: WH44CV, Reference No.-[protected], Allocation No: 674632 Password No: 339331, Pin Code No: 55674 and your Certificate of Merit Payment No: 103, Released Code No: 0763; Immediate Citibank Telex confirmation No: -1114433; Secret Code No: XXTN013, Having received these vital payment number, therefore You are qualified now to received and confirm Your payment with the United Nation immediately within the next 72hours.

Right now your account information has been computed into our kit wire transfer system and your transfer has been subsequently effected today been the 14th day of OCT, 2013 en-root the Citibank of New York, U.S.A. This is part of the policy initiated by the U.N.O and other concerned bodies to eliminate and avoid every possible bureaucratic bottleneck and red-tapism that may arise to delay the timely reflection of your transferred fund into your nominated bank account.

Right now we have wired your fund via our corresponding Bank In New York, your fund wired to your bank account, as provided by you. Your fund currently valued at $8.3million has left our banking vault en-root the Citibank of New York Escrow Account, for final credit to your account.

In line with the set procedures, you are required to pay for the fund transfer processing and handling charges $1, 570 before your fund transfer mandate can be released into your bank account as computed into our data base computer kit wire transfer system.

You are hereby directed to contact the (IMF) Director (REV KENNETH BROWN ) EMAIL: rev.kennethbrownimfnewyorkr@yahoo.com.hk in New York for more information and confirmation on the status of your transferred fund in New York. Until you pay this mandatory handling and processing fee $1, 570, your fund will not be finally credited into your bank account.

Due to our tight occupancy and limited inventory regarding the timely remittance of fund before the mandated closing date of payment, your urgent attention in consideration of the above demonstrated fact and your timely co-operation is highly anticipated in order to conclude the final crediting of your fund into your nominated bank account on time.

Your transfer schedule is programmed to be effected and completed within 72 banking hours (three official working days), this means that your fund will definitely reflect in your bank account as programmed by Citibank of London as long as you meet up with your obligation to us within a realistic time period.

Kindly view the attachment for the transfer TELEX COPY and the REMITTANCE SLIP, which you will take to your bank for transfer confirmation of your money in your bank account. This will only be possible after 72 hours following the receipt of your handling and processing charge fee $1, 570 payment and final credit by Citibank of New York into your bank.

Based on this you are instructed to send this mandatory fee via western union money transfer system as soon as possible.

HERE IS THE WESTERN UNION INFORMATION FOR $1, 570

RECEIVER NAME :LYNDA GUMASKAS
ADDRESS:PO BOX 943161 SIMI VALLEY, CALIF.93094 USA
AMOUNT:$1, 570
MTCN:...

However, the principle of deduction from the source does not really exist on this mode of payment.
***************************************************************

Note: You are advised not to take the relative transfer proof document to your bank yet, until your transfer processing is concluded. This is after you must have sent the handling and processing fee $1, 570, and Citibank completing your fund transfer mandate. This instruction is imperative because your fund is yet to be finally credited into your account. It will be concluded and confirmed to you after the payment of the handling/processing charges, $1, 570 is paid by you.

Due to the high rate of fraud around the global, we want to re-build our new website, therefore we are using our alternative email pending the time we will finish two days.
****************************************************************

We deeply appreciate your understanding and timely co-operation.

Yours faithfully,

Mr. SCOTT PETERS
(Official appointee for the payment)
Office Line/Direct Tel No +[protected]

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I worked for a hospital as the investor of my retirement benefits violated my rights underling the violation age act. I contacted numerous Attornies as this person cost me my family life as my complaint was ignored, pleading for my funds I I require housing food and resi ume to my private life. The Attorney also violated my rights, He stated he was representing me and refuse to represent me. My legal issue was of mutiple legal issue as this party violated my housing right. This person as I viewed publicly subjeected me to public intimidation as I was threatened to suggest this person was a law enforcement party that I refuse to adhere to advances nor welcomed. After filed complaint began invesitgated. I was contacted by the settlement services of Citi Bank UK. They notifed me of my assets they were contacting me to release my funds through this litigation conflict.
I have been waiting for my funds as I want to move into my new home in Indiana. The parties still has not respected me and give me my funds. I filed several complaints against Radio stations television network as they have no right to mistreat me. I was called excessively by [protected]. In my complied complaints Filed I specifed I wanted this indivduals to stop calling me as thier contact is unlawful and I do not want them to call my cellular number, I filed a news tip, I contacted the FBI, I contacted the state police and filed FTC complaint this person will not stop harassing me. This is nor my family or any party I want any parts of. I filed a incomptency complaint, harassment an aggrivated telephone harassment complaint. A cvili federal complaint and a civilian federal complaint has been filed as I am the plaintiff. I want his person to face prison execution for the infrigement of thier deliberate hatred and mistreatment unalwful as I encountered as a citizen. I have filed a immigration complaint

Chelsea r hokes was at the atms swipe her rushcard for 600. 00 to pay her rent for som strange reson when trying to reach an rep the claim tha t their were an another with draw chelsea check her account mcdondalds and 5. 00 transfer to anther rushcard account it still doesnt say where the 7765. 50 is

It has become not possible to pass through the payment gateway for Indian railways ticket booking with my CitiBank VISA card for last 6/7 months. Request look into it urgently.

I received a collections call from Citibank for my Sears card. When talking to them, they informed me I had three months of late charges, which I didn't understand since I had never gotten a statement from them. I had remembered buying something in October and when I had not received any statement sent $17 in but appearently it was late so a late charge. Then they kept charging me late charges. I again used my card, which to my knowledge had nothing on it and never got a statement until I got this phone call. I was told when I can bring it to a current state, they will remove all the late fees. I call today, but they want me to pay more than I really owe, so that when they remove the late fee, they will owe me around $20. But now they are saying they will not remove the late fees because it is my fault that they had the wrong email address to send the statements to. Weird thing is, when I gave the lady my correct and only email address I've used over the last 10 years, it did not go to spam but directly into my inbox. Yet, the fact they had the wrong address is still my fault. I have refused to pay late fees, but they won't take the $23 for merchandise I do owe, because it's less than the due amount. All I want to do is pay the $23 and then cancel this card and never use Citibank for anything again. I finally made them send this to escallations because they kept telling me it was my problem. When did the customer end up being to blame for their mistakes is what I want to know.

Just to clarify,the above complaint is about the THE CHECKERS HOTEL in CHENNAI, INDIA.