Citibank Credit Card / poor customer service
I applied for a citibank credit card. I made my first transaction with the same. The statement for the same was not received by me. The bank leveid charges for late payment. I did make my payment based on the transaction I had made. Citibank now is charging interest for late payment.
When I had contacted Ms.Surekha R of the customer care at citibank,I was not given a favourable response.
Customer care is a farce. It should be re-worded as Company care.
All Citibank customers beware!
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