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Citibank / checking account

1 United States

Citibank has rearranged my account and stated that how the debit came out of my account. I have verification that a transaction came out of my account on a certain date and CitiBank said it came out another date. I asked to speak with a manager and I got a very rude person that could not do anything or listen to what I was saying. I asked to speak with her manager and she said she was the Highest manager there, not! Then she said I would have to speak with a branch manager and would a I like a direct number, "yes" then put me on hold then hung up.

very crappy customer service!

May 16, 2018

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