Citi Credit Card — Complicated and unforgiving website
I loved the American Express website. Easy to use.
The Citi website is a nightmare. I have been using computers for over 20 years, access bank accounts, gov't retirement accounts, mutual fund sites, etc., and have never had such a problem as presented by the Citi Bank site.
Please, get them to clean it up for you customers, or go back to American Express.