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Citi Bank


horrible customer care center

Complaint Rating:  100 % with 1 votes
100% 1
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Dear sirs,
This is very shame for india and indian peoples the multinational bank insulting those who talk in hindi. They are very uncomfort with this language.

My indian oil card [protected]

In name of hargovind bajaj residence at hyderbad
I have today recived credit statement.in statement tata aig insurance comapny emi payment also enclosed. Already I have pliciy cancelled on 30-11-2009 and credits return on 8/12/09 they confirmed. And again I have complained after taking statement. Tata aig given one compalint no. 886983267. For further information/.
So bad luck I have called at 040-66664653 call center at hyderabad. Miss priya is there she wasted my time and I have tried to talk in english she not understand my language I have talked in hindi then she told me to I have uncomfort with hindi language then I have anger on priya I f you dont konow hindi my call transfer to hindi people she cut my phone. So how we indian people hindi people solve problem.
At the time of citi card issuing ask with coustomer englings people s are eligigble for credit card and disqualify to hindi peoples.
I have tried a lot then I talk with customer care people. They joke with hindi language. They are uncomfort with national language and insuling me. And 4-5 times westage my time. And cut my phone.
This is shame full for city bank they earning from india and indian people and they insulting hindi peoples and national language.
If they want to give credit or bank facilities please they mention those who people want to talk in hindi they cant get credit card or city bank account.
Shame shame shame shame shame shame shame shame shame

Atcall centre medum nagarathnam and more.

Kindly suggest for customer care where I want to talk in my national laguage hindi for credit card query.
Complaint comments Comments (0) Complaint country India Complaint category Credit Cards

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Customer Care Service
Citi Inquiries: 100 Citibank Drive, San Antonio
San Antonio
United States - 78245
+1 813 604 XXXX
+1 866 213 XXXX
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