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1.1 1680 Reviews

Circle K Complaints Summary

54 Resolved
1622 Unresolved
Our verdict: If considering services from Circle K with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Circle K reviews & complaints 1680

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Newest Circle K reviews & complaints

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11:55 pm EDT
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Circle K service

I use a wheelchair, and I find it very difficult to enter your store. I asked because of my issue could I play the lotto through the drive thru. All of your employees have been helpful to me in this area. I went there today 4/26/12 and was refused service by your store manager Scott. I understand rules and regulations but do to your sign outside the door that states you will assists people with disabilities I am unclear on the type of assistance you are willing to provide to people with disabilities. If you are willing to modify assistance how come your manager is unaware of this. I feel like this was a form of discrimination becauses the sign says you will assist disabled people yet I was turned away. All the places I go generally don't have any problems assisting me from my car so I am truly shocked by the treatment I received.

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Idocare
Washington DC, US
Apr 26, 2012 12:45 am EDT

you should stop goung there. I think there are plenty of places to buy Lotto Tickets

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11:07 am EDT
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Circle K bad customer service

My husband went to get gas in our van. He only had a hundred dollar bill and went in to prepay. The attendant told him that she just opened and could not give change. She didn't know what to do so she called her "manager". I use this term lightly. The manager MIchelle told the attendant to call the police and tell him to leave. Literally, I can't explain the situation any clearer than that! The attendant even was telling the police officer that there was no need for them to be called. She just didn't know what she was supposed to do.

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Donna Cullen
, US
Jul 28, 2015 3:14 pm EDT

It's not the store manager that's the problem, it's upper management at corporate. They make all employees drop all bills larger than a 5 almost immediately, and if they do a sudden inspection and find the clerk has too much money in the drawer (over 120 dollars) they are fired on the spot. So don't put the blame on the store itself, blame the corporate managers that are like that.

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Pete Q
Romeoville, US
Apr 02, 2012 7:35 am EDT

I agree she is leaving something out and no they probably don't get out much.
$100 bills are not accepted in many outlets. Not a speedway or 7-11 will take them. I seriously believe something else happened, because having the police come had to steam from a deeper happening then here's a $100 bill no i don't have change for that...oh OK now i call the police?!?
Not buying it lady...

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MauiAL50
, US
Apr 01, 2012 6:31 pm EDT

Seems like there is something being left out between the attendant saying she couldn't break the $100 bill and the manager calling the cops.

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1:06 am EDT
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Circle K cahsier robbed me

"i was just robbed by a cashier" I paid five dollars of gas and waited for the pump to turn on I waited for over about a half hour and no gas. I went in the store to talk to the cashier an I told him whats going on. He stated " I already pumped the gas an laughed at me and told me to get the f*** out of the store". I asked to have a customer service number so I can speak with someone about this ridiculous situation. He stated " he cant give it to me and said to come back in the morning. " he never gave me my money back and nothing was done about the situation. This is the type of people they hire an have working at there store, I dont need to be wasting my hard earned money just to get robbed by a cashier suppose to be doing his job...

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9:56 am EDT
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Circle K do they really care for their employees?

Wow! I thought I was the only employee out of all the other Circle K stores that had problems. Lets see the problems first started when I had strep throat. I came in thinking I could handle the 8 hours shift but 2 hours into the job I eventually got worse. It got to the point where if I stayed any longer I would have passed out. I got weak and was coughing. I asked my supervisor if I could take the rest of the day off. Let me say one thing...STREP THROAT IS SERIOUS. (& I hope she reads this since this woman lives and breathes Circle K like its the only thing that should matter in everyone's life.) Anywho, I offered to show her proof of how bad it was, I had the white pus all over my tonsils to prove it. She just said "eww, I don't care you're not going anywhere" and walked away. I was more furious than ever. Eventually, after she left, I texted her and told her I was going home because I couldn't handle it anymore. Here's what happened, she yelled at me (I hung up), and CUT MY HOURS! WTF kind of woman does that.
Next event that happened was a few months back. I was working with a wonderful co-worker and she was minding her business doing her job in the cooler and stocking it. She and I are the only ones who stock the place right and re-organize it after the other lazy workers decide we can do the dirty work and clean their mess up. We spend an average of 2-4 hours in there, because it takes us that long to make it look exceptional for my supervisor we turn the cooler off and on. So the assistant manager, who offered me a raise to slap her where the cameras couldn't see, decides he wants to go in there and yell at her. By the way, he was off the clock and drunk, according to company policy no employee should be in the cooler unless clocked in and working. So he yells at her and just laughs at her while she cries. We called our supervisor and all she had to say was "...he's always like that, don't let him scare you." Guess what the outcomes were, co-worker left, assistant manager got a better job. Umm..there's something wrong here. This just downright pissed me off.
So after being there for pretty much a year my grandmother was admitted in the hospital and doctors called us in to say good bye, my grandma by the way is doing much better, I told my supervisor about the situation and SHE ASKED ME, "do you want me to give you the week off?" When I said yes she got upset about it. When I got back to work I found that my hours had been cut once again. And today I'm facing a choice between losing my job or quitting.
I'm sorry Circle K but your business, company policies & the supervisors you hired are just downright stupid. Who does this? Are you guys really this heartless to do this to people? Do you just love putting people through this & wasting their time as well? I hate to say this but after today I am no longer an employee of your so called company. I'm done dealing with your people.

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Update by dislikingcirclek
Oct 17, 2012 1:04 pm EDT

I agree with you. I'm a very soft-hearted person. If I hear a sob story I'll do everything I can in my power to help someone. I did with Circle K & just got screwed over again. So I finally had the guts to quit. I think my acne from the stress has gone away. :)

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exemployee123
st louis, US
Jun 24, 2012 12:23 am EDT

Notbworking for circle k is the best thing ive ever done for myself and my family. they r all the same! store managers and district managers are all in it for each other and not u (the ones who actually work)

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12:31 pm EST
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Circle K sexual harassment

When my wife was a young trainee in the mid 1980's working at the circle k uk office in west london she was sexually harassed by her manager who used to call her into his office and make her sit on his knee. This caused him to become sexually aroused. My wife was to scared, shocked, traumatised and intimidated to report it at the time as she was afraid of losing her job.
I'm not sure where this manager is now working or whether it is too late to do anything now, but i'm keen to try and prevent this happening to anyone else and to ensure that this culture has now been eradicated in circle k.

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2:42 pm EST
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Circle K employee treatment

I worked at circle k for exactly 1 month thats all it took. The manager told me I couldn't handle my job I had a lot of stree but I have been in customer service for 15+ years... And I told her that no I can that it will be ok I just had to get back in the aswing of things. Then she told me I had $20 come up missing form 2 wks prior why did she wait so long I have no clue but there was always several people on my drawer so I wasn't signing anything and just like I told her I may mess up to error is to be human but I am not a thief well I left that job and thank god after I left my ex co workers are now telling me how the manager told the assistant that the employees were worthless and the a particular one was a piece of sh** well I was thinking awww hear say but I find out it was written out on a letter then she told a employee in front of customers that he was a piece of (That) in front of customers well this woman has had at least 3 different sets of employees since quit someone needs to get a grip on their managers before speedway put circle k under because I would rather go to speedway across town then circle k down the street

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hoping-tp-help
, US
Apr 20, 2011 10:16 pm EDT

I have been a customer of Circle K on Nations Ford for a long time and have not liked the manager there since he came to the store and have final severed my relationship with that store. I have seen many employees come and go there but over the last monh I have seen his behavior get worse he is now yelling at the employees in front of us customers calling them liers and accusing them of stealing. I want to recommned that no females step foot in that store to work under this man he makes sexual comments to them and belittles them in front of any and everyone. I have called human rescoures and then spoke to the employess to see if it has helped they said no I hope by writing this someone will do something about the Hitler of a manager!

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---A
, US
Mar 21, 2012 10:38 am EDT

I am currently working at a circle k and I am already being treated poorly. I can never get a day off and I get hours that waist my whole day away. I can't even get a day off if I'm sick. I have lost so much weight to the point I'm seeming like I'm anorexic but to be honest no one gets a break they expect you to eat on the job and to by there crappy junk food. So I have no choice but to eat the junk or to starve all day. Can't really eat anyways when you have a mob of costumers every time you go to take a bite...just a bad place to work if you don't need to lose weight or you get sick a lot because you can only dream to get a day off

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Against_Crooked_Managers
DEVILLE, US
Dec 06, 2011 5:13 pm EST

If you sir are truly a CK manager, I KNOW now what's wrong with most CK stores! It's NOT the employees you're referring to as "meat bags" NOR is it the customers which you refer to as "people".. It's idiots such as yourself that make CK such a sorry place to work for and a sorry place to shop at! When there's truthful, hard working, fair managers running the place you have nice, decent, friendly customers who have no complaints. When it's a sorry, non caring, lying, snake in the grass crooked ### such as you managing CK, there's always going to be one complaint after another! You crap on your employees and your customers and you're not professional at all! You must be kin to the DM or knew the DM personally somehow to have the guts to get on here and bash your employees and customers the way you did. It just goes to show that the whole problem is YOU!

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Major jugheadhinstoned
Phoenix, US
Nov 01, 2011 9:36 am EDT

Amen..I think you sir are an observant "customer". Its about time one of you "people"(we in C K management don't believe in the word "customer") spoke up about the extremely hostile methods we use to handle our "meat bags"(haha gets me every time, you know, its what we in C K mgmt. call our "lack of work" ers, hehe, I just slay me). We especially love to do it right in front of you just to laugh because we know you'll say and do nothing and be back tomorrow for more "goods". You "people" should organize a little and oh, try boycotting us for a few days. In fact I dare you to..come on..if you think we're bad managers, I dare you to stop coming to shop here. Ha, ha, I didn't think so, here have one of our "250% markup" fountain drinks and get back in line with the rest of 'em. I love being a C K henchman.

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6:16 am EST
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Circle K customer harrasment and threats

I have worked at circle k for over a year now. I have had many incidents in the store that I work at regarding the customers. I have customers threaten my life more than once. I have spoken with my boss and have repeatedly asked for a store transfer and keep getting denied. I have four kids at home and its gotten to the point where I am scared to even go to work now. The customers are always the regulars who love to come in and steal and then when I ask them to leave the store they get very hostile. I am always stuck at the register by myself and always seems like i'm the one having to tell them to leave the store. When I leave work for the day I am running to my car. What I would like to know is are we employees not valuable to the company that we cant get some kind of protection when we are just trying to keep your stores from getting robbed.

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father of triplets
Rosemary, CA
Jan 24, 2012 6:34 am EST

Unless you are LP it is not your job to stop shoplifters. Leave that for management and LP.

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6:03 pm EST
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Circle K false advertising os state min. cig

Circle k advertises they sell cigarettes at state minimum prices. I went to buy a carton of pall mall and was quoted a price for $49. .50 after looking up the indiana laws it says they should be $41.53. . If they want to advertise they sell at state minimum they should do so. Thank you very much wendi tomlinson

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9:44 pm EST
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Circle K told to give money over or I would be fired

My girl friend was forced to hand money over her asst manager when her asst manager said that a drawer was short and said she know that it was not her but she should give it over anyway, s she said if my check is short my boy fiend will ask why they told her not say where it went she tells me every thing I found out what took place and I talked to Trish the store manager she told me the asst manager was not to do that and she would give our money back I CALLED CORPORATE NOW I AM BANNED FROM THE STORE AND HER HOUR'S HAVE BEEN CUT. IS THIS THE WAY THINGS ARE DONE NOW A DAY'S

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exemployee123
st louis, US
Jun 24, 2012 12:10 am EDT

This type of thing happens at the store in st louis on tesson ferry rd. the store manager janis does the sane type of thing! ridiculous!

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2:08 am EST
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Circle K customer bullying and threats

I’m writing to inform shell of the unsavory customer treatment at one of it’s locations. The shell gas station in question is located at 9601 grand ave. , franklin park il. Usa, 60131, operated by circle k, store#6741.

My very large family and I have been living about 1 block from the location for about 10 years. We have given all of our local business to this store location, both gasoline and convenient store, due to it’s convenience and pricing. We have all had very negative experiences at this location with just about all of the employees working all shifts, including the manager. We have also witnessed the employees treating other customers badly, very badly. There is a lot of very bad attitudes, very aggressive behavior, terribly slow and incompetent customer service going on there.

A couple of our experiences include: the absolute refusal of the on-duty employee to refund or acknowledge a problem with the car wash. I was aggressively and repeatedly yelled at, and told that I was out-of-luck for the $8 dollars that I spent on the wash at the pump. Had I bought the ticket inside, then they could do something about it. I eventually got on the phone with the police, and as soon as I did, they finally acknowledged the problem and wrote on the receipt that I did not receive what I paid for and could come back in a couple of days to speak to the manager. When I attempted that, the manager informed me that there was nothing she could do for me. I put up a fight and eventually got her to agree to review the security camera recordings. I had to come back two more times that week to argue with the manager and get my refund. All of this for a meager $8 after the years of being a faithful customer to only this location!?!

The latest incident occurred november 2 about 8:30pm. I simply went in and attempted to buy some beer from the cooler. There was none on the rack but I could see that it was in the cooler behind the rack. I asked the clerk if I could go in to the cooler to get the 12 pack and he went completely off on me. He very aggressively stated that I was not allowed in the cooler without even a question. So, my next statement to him was that I was just trying to make his job easier (So that he didn’t have to leave the counter to go in to the cooler) but it was not a big deal. As he went in to the cooler, I stated that he should keep the cooler stocked. That statement set this employee off on me violently, I was actually scared that he was going to fight me on the spot. Instead, he screamed loudly and very violently at me to get out of his store… my response was to get out of that store as quickly as I could and never come back, ever!

Because of these incidents, and more like them, my family and I are actually scared to go in to the store due to at least three of the employees working there, and the non-attention to the very obvious employee misconduct from the stores manager, who seems to be just as bad. We did not have any problems with this location and it was pleasant to shop there until they were bought and staffed by circle k, a few years ago. We will no longer shop, buy gasoline or frequent any shell or circle k location due to these very unsavory employment practices. Even in this terrible economy, we would rather drive the extra mile to a competitor and pay higher prices, just to be treated fairly, and with the respect that any customer deserves!

I have and will continue to warn friends, family, acquaintances, and anybody that will listen to stay away from that location, circle k, and shell gas stations, because of the terrible experiences that my family and I have endured for the past few years, and in the interest of their right to shop safely without intimidation or bullying!

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mikel w
mobtown, US
Nov 23, 2011 4:19 am EST

dude we get paid 7.50 a hour and r expected to take care of customers maintain the store cash controll clean and put up with tude from ppl like u get 4 real as i said b4 the pay sux do u actualy think we give a ### about u ? all the smiles u c the bogus hello how u doings are all fake sometimes we cant even muster that up give me a break get your ### n get the hell out as fast as u can

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12:51 pm EDT
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Circle K really bad employee policies

Circle k is really insane in how they treat there line level employees at the store level. I wont even go on the health care that is pretty much non existent except for salary employees. New policy that has come out. It is now required for all store employees to purchase coffee and fountain soda if they have any on there shift. I find this as just a complete penny pinching policy. Four comments and reasons on it. One these are products with very high profit margin. Soda for example is probably in the 150-200% area and coffee probably in 75% or higher. Two: with the policy that coffee needs to be dumped and changed every 2 hours on average I would assume close to a gallon of coffee is dumped a day. Three the policy is insane for store level employees in that okay so the people who work the graveyard, with no pay differential, have to pay. Same with people who open stores at 4 am and close the stores at night. Four is just something I would love to find out, might not be valid complaint. The corporate offices, are they supplied coffee or do the people that work in them pool a fund and pay for it. If it is like many companies I know it is usually a budgeted line under office supplies. Just a curiosity there.

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Update by Justaposting
Oct 27, 2011 5:14 pm EDT

Was not fired...just find it an insane policy. I drink water anyway. Just an extra job for a few extra dollars thats all. Point is the people working there are barely above min wage and corporate offices get coffee and water...I found out they do btw. It is free for the corporate but for the employees who actually do the line work it is not. If your looking for ways to build employee moral they like pushing the limit. Especially hypocritical is the fact the policy for the coffee to be made is every 2 or 3 hours...its the coffee pots they start blinking when time to make new...it is a company policy written etc...the manager says just reset it if there is still coffee in the pots to its gone. So policies are subject to what saves money. Fresh coffee not always there. My manager got mad at me when a customer asks how old the coffee is I tell them the truth. Threatened to write me up...kind of pointed out can t write someone up for not lying...she walked away. Personally Im not afraid of the management or intimidated by them at all. I have no problem walking out if I wanted but the policies dont affect me.

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mmpena
phx, US
Apr 17, 2013 5:09 pm EDT

Had a lost stollen phone and I received a message from the employer who was texting from the lost stollen phone who belongs to my boyfriend.. the employer is invading privacy of the owner who is my boyfriends phone.. I then contact 67 and McDowell circle k and the customer service did not provide her name I will speak to manager tomorrow

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Someone777
Shreveport, US
Jul 09, 2018 3:44 am EDT
Replying to comment of mmpena

She's crazy

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Major jugheadhinstoned
Phoenix, US
Nov 01, 2011 8:46 am EDT

Circle K is corrupt from the district manager on up, I should know, I'm a henchmen in the employ of these corrupt individuals. I do their low level dirty work with a smile and a pat on the back, then I move on to the next store. I'm 'the cleaner', the smoke and mirrors guy who makes everything look right when things are so very wrong. My soul has been scarred by the things I've done for a buck so I thought a 'confession' might help, naw, I think I'll just get a fountain drink. Oh look a little chip in the lip of the cup, guess I'll write that one off as a loss, can't sell that to a customer. But hey why waste it like we waste the unsold donuts, I'll just use it for free. LA dee da, la da dee, look at me!

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Circle K unethical treatment

My managers are sisters and obviously show there napatism in alot of ways dawn the assistant has been coplained about through corporate mant times the assistant is given a guarunteed 40 hours every week even if she leaves early. the take money from us and threaten to fire us if we dont give it. they hired one of the managers friends and ive been promoted to lead and cut my hours to give her friend them.she has only been there 4 months. Also the store manager told me she was going to cut my hours because they think i have a problem with dawn which isnt true. there also so much more and im not the only employee who wants to come forward we just dont know who to turn to.

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CKSara
, US
Jul 28, 2012 7:17 pm EDT
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Remember that if you are having a problem with a manager you can take it to your market manager. Or ask for a transfer. Just because you are having issues with one store, doesnt mean it should reflect the whole company. I have been employed with circle K for three years. Next year I will have my own store when my store manager retires. Come work for me! I will treat you right! lol :) But there are always ways to resolve your problems. And some people should have never been promoted to management in the first place. Good luck. Im sorry your having these problems.

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exemployee123
st louis, US
Jun 24, 2012 12:19 am EDT

Take it to the local t.v. station. circle crack needs to be stopped! i dont work there due to a situation alot like urs. it was the best thing that ever happened to me tho. keep ur head up. i promise theres a better life after circle k. one u will appreciatemore after working for that bogus company!

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Circle K donation boxes

I am sending this email in regards to the United Cerebral Palsy donation containers on the counter tops at all of the stores. While I find that placing a donation box out is an honorable venture for Circle K to partake in, I feel that having the clerks solicit donations by asking the customer if they would like to donate their change is crossing the line.

In this economy, everyone is a little more strapped for cash and some more so than others and the manner in which the clerks hold your change "hostage" while asking if you'd like to donate is humiliating especially while others are waiting behind you. If you say you would not like to donate, the clerks give you dirty looks like you are a criminal, while slowly handing the change back to you.

My wife lost her job and I work two jobs to survive and support my family and unfortunately, I have to go to Circle K sometimes 5-6 times a day for the little things like milk, bread, water, and the occasional bottle of soda or juice, and of course gasoline, and this suggestive donating is really frustrating especially since some of the clerks see a person many times a day.

I have spoken to the manager several times and she claims it is company policy to ask and if this is the case, then I will not be returning to Circle K to make my purchases since I am tired of being humiliated by saying no to the donations. I make barely enough to keep our family surviving and I know that this might be a trivial matter to some but if I go into the store several times a day and I average .50-.99 cents in change back, that adds up to a gallon of milk or loaf of bread, or even a gallon of gasoline...that which I am constantly being asked to donate.

Please put a stop to this practice of asking the customer if they want to donate as the clerks have no idea how it impacts a person's ego or conscience when they feel like a criminal for not donating.

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sweetness505
albuquerque, US
Nov 17, 2013 9:43 am EST

"Clerks" at circle k obviously have a minimum wage job and completely understand scraping by pay check to pay check I mean If ur going to a gas station a few times a day for milk and various other items u r doing better than most bc most convenience store crap is over priced due to "the convenience" I understand its annoying; they have to ask they are grilled on a daily basis to ask, its a business if u don't ask u don't get. some people can and some people can't some people just pick out their pennies and put their pennies instead of the full change amount anything helps and if u feel humiliated that's ur own ego, not the question maybe u should make a change in ur life so u don't have to be humiliated for not having the change to donate to something...some people don't some people do man oh well

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Customer SR
, US
Oct 31, 2011 9:02 am EDT
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Having been the Customer Service Rep in this situation, I know exactly what you mean. It's awkward for the folks behind the counter as well.

Unfortunately for the employees, there's always something the manager/asst. manager/district manager wants you to be promoting as an extra sale at EVERY transaction, and if you don't try and sell whatever the current product is (whether it be a charity donation, on-sale Gatorade, etc) you get in trouble. Depending on the circumstances this could mean getting written up or suspended from work, which few Circle K employees can afford to risk.

I agree that this required extra sale is dumb and often inconsiderate, but the fault doesn't fall to the sales clerks. They're simply doing their job. The problem spawns from some decision made in upper management, but I don't think it'll be changing anytime soon.

P.S. I hope the clerks you've met (giving you reproachful looks) don't represent most Circle K employees. It's common knowledge that there are many times when people can't spare any change, and it's your money anyway - to do what you want to with it.

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Circle K thermostat control

I don't know who bright idea it was to set the thermostat controls in the south georgia region on 77 degrees, but they must know nothing about the heat and humidity. I am a 9 year cancer survivor and I can not take the heat. It was 81 degrees in my store today. I have complained to manager and area manager to no avail. I am not the only one complaining. The store on hwy 80 has a big fan blowing cold air from their cooler. I am thinking of quitting my job and i've will have worked for circle k a year in july and I wanted to go into management for them I have a excellent resume in management with over 10 years retail/ please do somethiing!

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7:33 pm EDT
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Circle K bad gasoline from union 76 station

I usually fill up at shell, but last friday filled up at the circle k because it had a cheaper premium gas price. I actually did not notice it was a circle k, but instead saw the 76 sign, and thought it was safe. The next morning, started the car and it threw up the check engine light. Engine felt bogged down, timing ###ed, rough idling and almost stalling. I reset the cel and this morning I added half a tank of premium gas from a shell station and car immediately felt like it had more power, stronger idle. I believe the gas from the circle k was poor quality or mixed with water.

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Angela Daum
, US
Dec 01, 2015 11:21 am EST

We gave new Circle K built across the street from a competitor thus a price war began. Shortly after I filled my tank I began to notice very rough idling and one day the truck just stalled out at a drive tbru. Thanks for your input here...This foul gas may b the reason. ..

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LA Driver
California City, US
Sep 16, 2013 6:58 pm EDT

I had a very similar experience from 76 gas.

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JKDE
, US
Jun 14, 2011 4:56 am EDT
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Circle K sells turtle piss.

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6:58 pm EDT
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Circle K treated rudely then cursed at

I walked into circle k on east 151st street carmel indiana to get a fresh mtn dew while my mother pumped gas. She came in the store to prepay for her gas. After paying for her gas she exited the store. I was still in the line waiting to pay. Two managers behind the counter and another customer began talking dirty about my mother saying she was stupid and it looked like she got hit bye the door on the way in. After I overheard that I let it go bye not wanting to start trouble or anything. Then my mother came back in the store to find out about her fuel points. Then she had exited again while i'm still in line. The employees and customer then said told u nutjob. Then I spoke up saying thats my mother and I would appreciate u not talking about her like that. Then I began to be treated rudely. I set my drink on the counter and said i'm not spending my money here and let them know I would be turning them in to there corperate offices. After I exited the store and told my mother what had been said she went in and said (That was really rude and she didnt deserve to be treated like that). An employee of circle k then told her shut the ### up and get out. This rude behavior will not be taken lightly. If actions are not taken I will post this incident on facebook and any website I can think of.

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8:54 pm EDT
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Circle K unruly assistany store manager

The assistant store manager, gerald, is consistently rude and often refuses to serve me when I go into the store. He often refuses lottery sales and tells me that's what the machine in the store is for to other customers, not just me. The only instances I have seen him act friendly is when his boss is in the store. He often parks his vehicle taking up handicapped spaces. Today, gerald didn't want to get the cigarettes I was there to buy. He said they were out unless the guys that worked the previous night found some he didn't know about. The brand I asked for has a special & were on display in plain sight. He just didn't want to get them. When I pointed out that they were on display and that I had asked for 2 (Not the 1 pack he grabbed) he decided to card me. I realize it's the law & have no issue with showing id, but he was doing it to inconvenience me and be rude. Since gerald has been at this store I have seen all of the employees attitude follow his. I have lived in this area for over 15 years and seen people come and go at this location. This is by far the absolute worst it has ever been! I am to the point that I am willing to drive farther and pay more to not have to deal with people like gerald. Sadly, I think a district manager was even in the store at the time! The woman interrupted my sale to discuss his smock and picking up some for his store. Is this how circle k runs it's stores? If so I can just boycot them all together.In this economy customer service should be a companies top priority. There is always another option especially in a major city such as albuquerque. Please look into this matter as these types of employees give your business a very bad name. Thank you.

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CKSara
, US
Jul 28, 2012 7:12 pm EDT
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I am an assistant store manager at Circle K. If you are having an issue with any Circle K employee you need to report it directly to the store manager. Or Call the complaint number. When you do this, it goes to the main office and is forwarded to that areas market manager. Then the market manager comes down on the store manager and so on and so forth. Your patronage is valued. If you have a problem they will fix it. Calling the complaint number is the best way to achieve your desired result. It sounds to me like this manager needs to get fired anyway. Here is your regions telephone number to the main office. As far as the complaint number, it should be posted outside of the store in question. Ph: [protected]
I do hope your issues get resolved. If not move to the Midwest. We are pretty much amazing. :)

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scottm704
, US
May 14, 2011 7:46 am EDT

LOL @ Albuquerque being viewed as a major city. We are a small to mid sized city at best and more like a large town. He does sound like a jerk though. I am tempted to make the drive over there to see this for myself. What race is he and are you? There is a lot of hate towards White folks in Albuquerque.

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5:41 pm EDT
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Circle K false information on website

I won a free elk hunt on their website in march 2010. They advertised it as a "guided elk lodge hunt". I gave the hunt to my husband and the owner told us for 500 dollars I could come along and hang out in the lodge. They listed the emenities as satellite tv, comfortable modern lodge and home cooked meals. When we arrived, the modern, comfortable lodge with the satellite tv was their house with their kids and where we stayed (The last week of october in montana) was an unheated bunkhouse with a couple of spaceheaters (One of which didnt work) , a tv that didnt get any channels, some scratched dvd movies laying around and a couch with the springs sticking up through it. But, hands down, the worst part of the whole trip was the condition of the bunkhouse. We arrived to find it filthy. There was mold on the bottom of the shower curtain, no toilet paper, overflowing trash cans, the guides' personal toiletries, clothing and food laying around. The toilet and kitchen sink were disgusting, I spent 30 minutes cleaning the coffee machine, and the place was filled with flies. I sprayed hundreds of them for the 41/2 days we were there. When we asked where a store was that had cleaning products we were told to go to town and have a beer and someone would clean it. We came back and recleaned it with products we bought ourselves.
The house was off-limits except for meals. By the middle of the week we were not even being notified when dinner was ready and my husband got a sandwich and a granola bar and a bottle of water for lunch. We left a day early we were so fed up. I had to drive 17 miles one way to a store that had a video rental (Redbox) because nobody in darby would rent a movie to anyone who didnt have a darby address... Even with a credit card. I would not recommend this place to anyone. We drove across the country from michigan and paid 900 dollars for a license and 500 additional charge for crappy accomodations and food and service. The only thing that made the week bearable was the guide mike. He was awesome and even though my husband didnt get an elk he had alot of fun and exercise with the guide. Mike even recommended a great restaurant for our last night... Cause we knew we were not welcome at the "lodge". I cant believe that this guy is still in business. He bullied us about our political views and had us walking through horse ### to get to the bunkhouse. I even had a guide walk in on me just after I had gotten out of the shower with his dog "to get his shaving stuff". Give me as break! With all the outfitters in this area... Pick someone else. Funny... After we left they changed their website a bit. Still is a bunch of bull though.

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Patti
,
Jul 02, 2008 1:19 pm EDT

On May 19, 2008 I left a package at the Greyhound Valley Retriever in Newport OR. It left with Insurance to Indianapolis Indiana and arrived as I received two phone calls on this matter that it did arrive. My buyer filed complaint that it was not there. I went to where it was sent from and he called Indianapolis # from above information. He told me that the package was signed for and picked up.

When I called myself June 26, 08 to ask for a copy for my claim against me I was rudely cut off when I asked to talk to the manager. She claimed that the confirmation # did not exist with greyhound. Mr. Picot who did attempt to retrieve his package was told the first time the same story about the # as I had the copy and he only had the number I gave him. The second time he returned he was told the package was returned. It has never arrived. When I called it was back to the number was no good.

On July 2, 08 I called to talk to Tina Archer; Supervisor and again I was spoken to rudely by" Sylvia" as she took my number and hung up again without letting me talk to her...

I am at my ends with and if you cannot help in this matter please direct me where to complain and get my insurance money of 200.00. I will have to swallow the shipping costs but someone has that chair and with no questions asked I would like it returned ASAP.

I am almost certain that someone does know about this missing package there in Indianapolis and does not want to cope to it. I have requested assistance from paypal on this matter and do not plan to drop this till the chair is found.

elk-mt.collectibles
Patti Hensel
[protected].

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Elkhunter
Spokane, US
Jul 20, 2014 9:08 pm EDT
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Went on an awesome hunt with these guys. This lady should have stayed home in the kitchen where she obviously belongs. Perhaps a spa day with the $500.

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2:47 pm EDT
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Circle K manager faye is a thief and liar

Avoid the manager of this store. She is a thief. Her name is faye. She tried to keep my lottery ticket. The drawing was for over 200 million dollars. I can't believe this woman is the manager of this store. How she is working behind the counter is beyond my comprehension. They have super shady employees working there. I have been buying my gas and lottery tickets there for 5 years now. Not any more. I am taking my business down the street. This woman named faye has an attitude problem is talking on the phone most of the time you go in the store, frequent smoke breaks outside and refuses to put receipt tape in the gas pumps for pay at the pump customers. She told me that is "not her job" to replace receipt tape in the gag pumps when its out. Unreal. Shes got long black skanky hair and thick glasses and has all the mannerisms of a man. Butch and fugly... Downright nasty person. Don't buy lottery tickets from this store or let her check any for you. She is a con-artist and a liar. She has sticky fingers and should be no where near a cash register. I confronted her about what she did and she lied. I don't know this person from adam. I never gave her any reason to treat me the way she has. There is something severely wrong with this woman. I called the headquarters in california and explained everything to them. It would not surprise me if they don't do a thing to her from the run around I got as most of these locations are individually franchised. I filed a report. It's all on camera. She should be fired and prosecuted. Her day will come. Avoid this store manager named faye in mill creek washington at 1700 132nd street southeast. You've been warned folks. Have a nice day.

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Update by Justin H
Mar 19, 2011 3:11 pm EDT

My reply to my own complaint was an error from cut and paste for another comment section. oops. Looks dumb i know. No I'm not trying to make my complaint stronger. The truth is on my side however Zachary S. I'm not worried one bit about libel because it is the truth. Just giving a warning for any potential customers that may be checking their lottery tickets there. I just don't want to see other residents of the area get cheated. That is all.

Update by Justin H
Mar 19, 2011 2:58 pm EDT

You should Brenda. It's the one at 1700 132nd Street Southeast not the one on mill creek blvd. You couldn't pay me to go back to that place. Good luck with your Circle K conquest. Just saying. Have a nice day.

Update by Justin H
Mar 19, 2011 2:51 pm EDT

OMG I have suspected this for some time! Ewwwww. Shes creepy.

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Law Professor
, US
Mar 23, 2011 9:38 am EDT

If she did what you say, bring in the local news, show them your proof and also let the newspapers know. Word will spread, if you cannot prove what you day, then you could be sued by her. Proceed with caution grasshopper !

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Abbybigbutt
Louisville, US
Mar 19, 2011 5:17 pm EDT

"Faye" keep up the good work!

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10:24 pm EST
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Circle K racism

I went into purchase an item and there were two employees working in the store. One line was really long and in the other was only two people (I did not get in the line because I thought it was for lottery. I think other people did too which is why the one line was really long), one of which was already being waited on. This is a racism complaint, but I'm going to leave the color of skin out of this and just let it be known. When the one lady (of the same race as the employee) was done the other guy, who was a different race, approached the counter. The employee clearly yelled, "Can I help somebody" all the while this guy is standing there. A few people from other line realized that line had gone down and began to move into that line-The first two people to the line were of the same race as the employee. This employee then turned to the guy who had been standing there all along and said, "Heeeey, didn't you see these two people ahead of you?". This poor guy apologized and backed off, when he was the first one there to begin with. Stop with the hatred already! I'm so sick of it!

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Circle K In-depth Review

Overall Rating: Circle K is a convenient and reliable option for all your daily needs.

Location and Accessibility: Circle K has numerous locations across the country, making it easily accessible for customers.

Product Variety and Quality: Circle K offers a wide range of products, including snacks, beverages, and household items. The quality of the products is generally good.

Pricing and Value for Money: The prices at Circle K are reasonable and offer good value for money. They often have promotions and discounts available.

Customer Service: The customer service at Circle K is generally friendly and helpful. The staff is knowledgeable and willing to assist customers.

Cleanliness and Maintenance: Circle K stores are usually clean and well-maintained. The shelves are organized, and the restrooms are kept tidy.

Loyalty Programs and Rewards: Circle K offers a loyalty program where customers can earn points and redeem them for discounts or free items. It's a great way to save money.

Online Presence and Ordering: Circle K has a user-friendly website where customers can find information about their products and services. Online ordering is not available at all locations.

Environmental Sustainability: Circle K is committed to environmental sustainability. They have initiatives in place to reduce waste and promote recycling.

Additional Services and Amenities: Circle K provides additional services such as car washes, ATMs, and propane tank exchanges. These amenities add convenience for customers.

Pros and Cons:

  • Pros: Convenient locations, good product variety, reasonable prices, friendly customer service, clean stores, loyalty program, additional services and amenities.
  • Cons: Online ordering not available at all locations.

Conclusion and Recommendation: Overall, Circle K is a reliable and convenient option for your daily needs. With its wide range of products, reasonable prices, and friendly customer service, it provides a positive shopping experience. The cleanliness and additional services offered add to the overall appeal. However, it would be beneficial if online ordering was available at all locations. I would recommend Circle K to anyone looking for a convenient and reliable convenience store.

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