SUBMIT A COMPLAINT

Cinemark / "it" tickets

Review updated:

Our parents bought us tickets for the movie "It" and gave them too us, we were supposed to be 17, so they pulled us out an hour into the movie, so we had to call our mom for a refund and that took her 30 minutes to come and another 30 minutes waiting in line. They said we had to refund on Fandango, but we could only get a refund before the movie ended, which means they waited an hour to pulls us out so we have a lower chance of receiving a refund. They could have pulled us out the first 10 minutes so we could exchange or get a refund but they didn't.

Di
Sep 09, 2017
Sort by: UpDate | Rating

Comments

  • Se
      Sep 27, 2017

    Yeah, after you "got away with it" I probably would have just let you finish the movie. However, this is a good learning experience for you to 1. don't try to trick the theater into letting you into a rated R movie by letting mommy and daddy buy the tickets and 2. DON'T BUY TICKETS ON EFF'N FANDANGO
    Their return policy sucks, and if you go to Cinemark.com and purchase there, the theater could have helped you a lot better.

    0 Votes

Post your comment