Cinemark / double charge on internet ticket sale - will not respond
Friday, Jan. 13th bought 2 tickets on line for a movie: Confirmation # [protected] - I only entered my card in once.
I noticed on Sunday that I was charged $25.80 twice. I called (could not get through) so I emailed. Received a response back with this support case: #217158 over a week ago. Still nothing back. This is so unacceptable. I need a refund.
More Cinemark Complaints & Reviews
- Cinemark.com - terrible customer service! 
- Cinemark - without warning! 
- Cinemark - managers 
- Cinemark - gift cards now charge a service fee!! 
- Cinemark - manager 
- Cinemark - ticket for babies, customer service needs improvement asap
- Cinemark - concession employees and services
- Cinemark - "it" tickets 
- Cinemark - the no food policy 
- Cinemark - asked to leave theater