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Cincinnati VA Medical Center / Dont want to help

1 OH, United States Review updated:

My name is Michael Lewis I have tried to avoid making this complaint. It seems that every time I go to this hospital they are helpless. They wont let me know anything that is going on with my health, and make it impossible to get any records to give to a doctor that is willing to help. They cancel my appointments and referrals without as much as a phone call. They have the rudest people I have ever met working there. I don't know if there is anything you can do to help resolve their issues, but any assistance at all would be greatly appreciated. I think the only polite people that work there are the nursing staff. Everyone I talk to on the phone, and the doctors are either rude, or lost as to what to do to help. I don't know why they cancel referrals and appointments without your permission but something needs fixed. This has happened every time I go up there and it is really starting to get on my nerves. Veterans could at least use some doctors that are willing to help without acting so cocky

Le
Mar 15, 2013
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Comments

  • Ki
      Mar 15, 2013

    Federal law mandates a BILL OF PATIENT RIGHTS and this applies to all health care facilities. Locate a copy of this and then consult your vets workers to see if they can direct you to find help...contact an attorney if you need to. GOOD LUCK

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