Cincinnati VA Medical Center / Dont want to help

1 OH, United States Review updated:

My name is Michael Lewis I have tried to avoid making this complaint. It seems that every time I go to this hospital they are helpless. They wont let me know anything that is going on with my health, and make it impossible to get any records to give to a doctor that is willing to help. They cancel my appointments and referrals without as much as a phone call. They have the rudest people I have ever met working there. I don't know if there is anything you can do to help resolve their issues, but any assistance at all would be greatly appreciated. I think the only polite people that work there are the nursing staff. Everyone I talk to on the phone, and the doctors are either rude, or lost as to what to do to help. I don't know why they cancel referrals and appointments without your permission but something needs fixed. This has happened every time I go up there and it is really starting to get on my nerves. Veterans could at least use some doctors that are willing to help without acting so cocky

Mar 15, 2013
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  • Ki
      Mar 15, 2013

    Federal law mandates a BILL OF PATIENT RIGHTS and this applies to all health care facilities. Locate a copy of this and then consult your vets workers to see if they can direct you to find an attorney if you need to. GOOD LUCK

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