CIMB Bank — complaint for request the tl statement
Last month i have to called the centre to request my TL statement, i said i need this TL statement for using in audit purpose is quick urgent, the staff said will courier to me within 14 days but until Dec also not to received yet any doc from the bank, another staff asked me to walk in to branch and request it, they just thinking the branch is near my area. Before that i try to send the authorised letter by email many times no any person to reply me at the time. I so disappointed to request again. I hope the bank can taking care of customers and improve your system.
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