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Cigna / Lack of Followup

1 MO, United States

I have been waiting to have surgery since July 2008. They keep requesting documents from my Dr & then don't follow up to see that they have them until I call the next time. In the meantime, I haven't gotten a good night's sleep since June 2008 & either can't feel my left arm or have a left arm that is so painful, I am in tears.

Ka

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