Menu
CB Restaurants and Dining CiCi's Pizza 5300 Rufe Snow Drive, North Richland Hills, TX, 76180, US
CiCi's Pizza company logo
CiCi's Pizza
reviews & complaints
CiCi's Pizza company logo

CiCi's Pizza

5300 Rufe Snow Drive, North Richland Hills, TX, 76180, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 11:00 pm
Sat
10:30 am - 11:00 pm
Sun
10:30 am - 10:00 pm
ComplaintsBoard
Y
6:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CiCi's Pizza - food poisoning

After I saw a complaint on here I called a lawyer. http://www.complaintsboard.com/complaints/cici-pizza-patrick-mcgovern-c116344.html
My son's soccer team had a pizza party at this location.
Every Single person (Adult and Child) who ate the pizza is sick most of us went directly to the DR.
We all have food poisoning.
I spoke with the manager Patrick M McGovern and he basically told me I was wrong and leave the premises or they would call police.
I called the heath department and they have had several complaints and will begin a investigation.
I'm now hiring a attorney
Do not eat at this restaurant !

Regards
Concerned Soccer MOM

Read full review of CiCi's Pizza and 1 comment
Hide full review
1 comment
Add a comment
B
B
Baracudas
,
Nov 01, 2008 8:50 pm EDT

This explains allot i was ill after a pizza party there

ComplaintsBoard
S
7:24 pm EDT

CiCi's Pizza - patrick m mcgovern

I used to work at this location and was recently fired because of questioning serving molded ingredients.
The manager Patrick M. McGoven fired me.
Let me tell you about Mr, McGovern
He steals about $100-$300 out of the cash in the drawer every night he works to supplement his income.
When I questioned him about this he said he took change out of his own pocket and he needed to be paid back for it.
im sure this senerio doesnt happen every every night.
He gives away pizzas for his own gain in trade for services or property (Automotive Service, Xbox games for his kids, Local Tabs at Bars just to name a few).

Now on to the food the walk in does not cool properly and the Ingredients spoil quickly but the management forces employees to use the spoiled ingredients,
Several people have complained about being sick after they ate there some childern have beem very sick from eating there.
Management refunds the money and offers fee meals and usually deflects the complaint by saying "we use the freshest ingredients ot must of been something else" What a joke!

On top of it all the issues the building was painted with Lead base paint originally, during the remodel patrons were not told about the lead base paint danger.
The lead base paint is still there just painted over.
The kitchen is full of mice and we even have to empty the gum-ball and candy machines every morning to remove the mouse feces.
Wy havent the heath department shut them down who knows.

Don't eat there at all costs

Read full review of CiCi's Pizza and 3 comments
Hide full review
3 comments
Add a comment
V
V
vgm4709
,
Nov 21, 2008 10:31 am EST

Wow what can I say. a complaint against me with no name from the accuser, and or any basis in reality of fact. The North Richland Hills health department has consistently assigned CiCi's Pizza on Rufe Snow a rating of meeting expectations and or above expectations you can call North Richland Hills Health department and check for yourself. Mystery shops for last year averaged out at 92.5 for service and cleanliness these records are available just ask for the District Manager Dean Breakell. I worked there 8 years and enjoyed my time with CiCi's Pizza. During my time there I was consistently positive in Sales and Food and Labor were there theft issues this would not have been the case. It is frustrating to have some frustrated worker use the Internet to make up lies and deceptions about ones name. If they are so confident of their claims why would you not mention your name and dates that you worked. The demonstration of truthfulness by this claim is I haven't worked for CiCi's pizza since March of 08 yet the complaint was made in October 29th 08. CiCi's Pizza is a fine organization and offers a quality product at a great price.

B
B
Baracudas
,
Nov 01, 2008 8:53 pm EDT

We are going to file a complant with the heath department we have been sick from eating there.

R
R
Richard
, US
Oct 29, 2008 8:13 pm EDT

The best revenge would be to call your local health department and your state's consumer affairs department. Don't bother with the theft issues but explain in detail about the health code violations. Do not tell them that you were just fired! Tell them that you have a close friend that works there, or that the manager brags about getting away with the violations (if he does..). Then mention that you are thinking of calling the local TV stations about this. Find out if you can call back and find out how the inspection went. Usually this type of info is public, but you may have to dig for it. Once they do the inspection and you have the information, email it (if it is bad) to your local papers and TV stations. One of my area stations has a news segment called "DIRTY DINING". Check to see if any of yours have something like this or any consumer rights reporters. Also, if you really want to get satisfaction, make copies of the report and place them under the windshield wipers of the cars in the parking lot. You can not be sued by the restaurant if it is correct and public information. (Don't add any accusations about the theft - only health dept info.)
Then, after this hits the fan, get ready to mail (NOT email) a note containing the health dept info and a general statement about the theft (like "we all know he steals money and gives away free pizzas for trade"). Mail this to the parent company - not to the franchise owner. I've seen owners hire relatives as managers and/or cover up problems so that companies do not fine or pull the franchise. Do not mention too many details and do not complain about specifics or being fired.
Keep in mind one thing. This may or may not effect your ex coworkers. If you are concerned about this then skip the TV, papers and parking lot notes. Let the company do something about it and if they don't just let it go and have one of your friends pose as your manager on any future applications that you submit for jobs.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.